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Apple

Apple Store

Electronics Store, Other Repair Shop, and Mobile Phone Shop
North Burnet, Austin
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8.4/10
466
ratings
65 Tips and reviews
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  • Scott S.
    Good, typical Apple store - lots of people and employees sharing a small space.
  • Mohammed
    MohammedDecember 21, 2015
    For the pleasure of your eyes spend some times here.
  • Valerie T.
    Valerie TysonDecember 16, 2015
    They have everything Apple and a super smart staff. The Genius Bar was named after them.
  • Starnes
    StarnesDecember 13, 2015
    The service was amazing!!!
  • Toybrary Austin
    Toybrary AustinAugust 7, 2015
    I just wish I didn't always have to wait 2-3 days for an appointment, but their service is great!
  • Jayme B.
    Jayme BeaubienApril 10, 2015
    Apple is the best me brand on the market they have the best deals if you get to the front door the fastest to get the best deal of the brand new phone that is on market
  • Brian S.
    Brian SpearsNovember 25, 2014
    Been here 5+ times
    If you enjoy haggling over warranties and what exactly is wrong with your phone before leaving in frustration, then don't get Apple Care Plus. Otherwise...
  • Deborah H.
    Deborah HuddlestonNovember 25, 2014
    Order the iPhone 6 on-line and pick up in the store. No waiting in line! They text you when they have it ready!
  • Евгений Л.
    Hello! I will visit Austin in a month. I wish to buy iPhone 6+ with 64Gb memory. Price is 850$? Is there any additional taxes that i should pay? Or this is the last price?
  • Carmen G.
    Carmen GuerraSeptember 13, 2014
    Been here 5+ times
    Waiting for technician! Ugh!!!
  • Evie E.
    Evie EllisJune 1, 2014
    iPhone 5 users...there is a recall for the lock button. If it starts to go out, take it in and have them fix it!
  • Thomas T.
    Thomas TMay 17, 2014
    Crystal McLane and Vicente Marsh are our hero for the domain location.
  • Josh A.
    Josh AOctober 8, 2013
    Worthless.
  • Carey B.
    Carey BensonOctober 5, 2013
    So helpful
  • Trey J.
    Trey JacksonSeptember 22, 2013
    Always check in with your Droid
  • Charlie R.
    Charlie RobinsonSeptember 8, 2013
    Been here 10+ times
    Don't be a douche and you'll get great service.
  • Nancy L.
    Nancy LittlefieldJuly 17, 2013
    Park in the garage!
  • Mário E.
    Mário EliseiJune 27, 2013
    11410 Century Oaks Terrace (The Domain), Austin, TX
  • Amanda R.
    Plan ahead if you need to see a Genius. It gets pretty busy so you might wait a while. Starbucks next door is a good waiting place and there are some good stores nearby. Just check in first.
  • Jon S.
    Jon SApril 20, 2013
    Getting a replacement power cord for MacBook Pro. Original thin cord casing was breaking down. Apple would not warranty.
  • James B.
    James BrittonMarch 7, 2013
    Lindsey the Genius was great! She fixed my broken 4S screen in 5 minutes after I told her I was in a rush.
  • Carlos V.
    Carlos VillaviejaMarch 2, 2013
    Worst service ever. I've been twice. 1st time they gave me wrong advice on changing an item in another country. Today I wanted to buy an ipad and they put me in line. There's five employees free :-(
  • Tony L.
    Tony LeeFebruary 6, 2013
    Been here 5+ times
    Now you'll see why their stock is tanking...the culture of arrogance is thick...struggled to even get someone to ring up an iPad...
  • George R.
    George RiosJanuary 26, 2013
    Love this store! They helped really quick!
  • Silvia
    SilviaJanuary 12, 2013
    Best customer service!
  • Matt W.
    Matt W.December 28, 2012
    Don't bother with a genius appt, you'll end up waiting for 45+min if its busy either way.
  • Jeff B.
    Jeff BobulaDecember 28, 2012
    Been here 100+ times
    Make sure you back up your data first before making a Genius Bar reservation so you don't have to make two trips.
  • Ryan C.
    Ryan CortezNovember 24, 2012
    Been here 10+ times
    Use the Apple Store App on your iPhone. Check out free workshop schedules, make a Genius Bar appointment for tech support, or even check yourself out for accessories! All within the App.
  • Alisha .
    Alisha 😎October 4, 2012
    Ordered my IPhone 5 the night before and was able to pick it up at 8:30am before the store was actually open. I was in and out in less then 10 min. Love this store!
  • Victor T.
    Victor TruanSeptember 29, 2012
    Been here 10+ times
    Be patient with your appointments with the Genius Bar. Each situation can be unique. You wouldn't want to feel cheated while its you're time up.
  • Philip B.
    Philip BeyerSeptember 24, 2012
    Been here 5+ times
    very efficient Genius Bar today... diagnosed our MacBook Pro in about 5 min... too bad the repair isn't free :(
  • Bruce R.
    Bruce ReillySeptember 21, 2012
    No rotten apples here ;-)
  • Madhu M.
    Madhu MareddyAugust 19, 2012
    Don't go in when have blue tee on you :)
  • Alfredo M.
    Alfredo MartinezAugust 17, 2012
    Best Mac Store i've been to!
  • sHiZ.us community
    sHiZ.us communityJuly 14, 2012
    The store has an impressive storefront with the shinning silver. Lots of products to play on and the sales people are responsive. Expensive stuff though. Microsoft Store is about 300 feet from here.
  • Laura R.
    Laura RaineyMay 28, 2012
    There are so many people checked in at the same time!
  • Anthony N.
    Anthony NorrisApril 3, 2012
    Free workshops rock
  • Tony
    TonyJanuary 16, 2012
    Been here 50+ times
    Buy AppleCare & One to One! They are the best training and protection plans in the world. You get what you pay for.
  • Tyrone O.
    Tyrone ODecember 27, 2011
    Watching a homeless guy play online... Gotta love apple, works for everyone!
  • yimay y.
    yimay yangDecember 7, 2011
    Been here 25+ times
    check yourself out with the Apple Store App!
  • Teresa C.
    Teresa CisnerosOctober 26, 2011
    Been here 5+ times
    Make an appointment
  • Brent C.
    Brent CrottyOctober 24, 2011
    This store looks stunning! Best looking Apple in Texas!
  • Ben H.
    Ben HilliardOctober 20, 2011
    Been here 10+ times
    I've been a apple customer for years now and never have one of my appointments been on time. Expect a while to wait past your time.
  • Amanda S.
    Amanda SSeptember 22, 2011
    Make sure they haven't cancelled your appoinment before you make the drive out here. I just drove 30 mins to find out they cancelled me and now they expect me to wait another 45 minutes. Ridiculous
  • Anastasia E.
    Anastasia EckhartSeptember 10, 2011
    Brought my lab in there and she was a HIT! So well behaved and sweet to all the great attention she got:) thank you apple:) thank you for my MacBookPro
  • Christina M.
    Christina McCoySeptember 1, 2011
    Been here 5+ times
    Super strict about genius bar appointment times. They cancel you if you're more than five minties late! But then, of course, they'll make you wait even if you are on time.
  • Mike W.
    Mike WAugust 3, 2011
    Been here 5+ times
    IT ALWAYS SMELLS LIKE APPLES IN HERE. cwatididthere
  • @daaditsu
    @daaditsuJuly 26, 2011
    Hang out here.
  • Trina H.
    Trina H.July 11, 2011
    My HOME button was stuck, so Apple replaced my iPhone 4 with a new one! :D Read more
  • Daniel C.
    Daniel CapenJune 23, 2011
    Don't bother to show up without an appointment. Waste of time
  • Michelle G.
    Michelle GreerJune 6, 2011
    Donald at the Genius Bar is awesome.
  • Mary
    MaryMay 26, 2011
    Get the Apple Store app. Use it to make an appt for help or purchases!
  • Gabe P.
    Gabe PradoMay 24, 2011
    Great customer service very helpful.
  • Megan B.
    Megan BourgeoisMay 19, 2011
    If your name is Daniel, an you helped me delete some files off my Mac, I think you're really cute.
  • Robert R.
    Robert RMarch 10, 2011
    Been here 10+ times
    Use wifi or else you won't get a data signal.
  • Ryan W.
    Ryan WallingOctober 20, 2010
    Been here 10+ times
    They weren't kidding about Leslie being the great dancing genius.
  • KiWaon K.
    KiWaon KimOctober 10, 2010
    Needless to say! It's Applestore!
  • Philly B.
    Philly BanksJuly 10, 2010
    While your there, say what's up to Leslie. You can't miss her. She'll be the one dancing. :-)
  • Samuel Y.
    Samuel YuMarch 30, 2010
    Been here 10+ times
    Spend lots of money on Apple products.
  • Tom B.
    Tom BurrittJanuary 16, 2010
    I'm checking in with my new Droid...
  • Marc Y.
    Marc YagjianDecember 6, 2009
    buy an iPhone!
  • Erin T.
    Erin TongayApril 25, 2009
    Been here 100+ times
    be nice to everyone that works there!
  • Christian M.
    Christian MicuciNovember 20, 2015
    Sempre legal e atendimento simpático
  • Denis B.
    Denis BatrankovOctober 15, 2013
    Никто ничего не знает про то будет ли работать iPhone в России
  • Alemao R.
    Alemao RodFebruary 7, 2012
    Nunca habia tenido mayor satisfacción que la brindada aquí. Vine desde Monclova, Coah. México y obvio valió la pena!!!
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