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Apple

Apple Union Square

Electronics Store, Other Repair Shop, and Mobile Phone Shop
Downtown San Francisco-Union Square, San Francisco
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9.0/10
3,081
ratings
  • Wesley L.
    "Try out their latest products such as the iPhone and iPad!"(27 Tips)
    Stavros B.
    "MacBook retina $2400, costs $3100 in Sweden...."(10 Tips)
    Christopher W.
    "Probably one of the most beautiful Apple stores"(4 Tips)
    Simone
    "Fast free WiFi"(9 Tips)
396 Tips and reviews
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  • Jeff S.
    Jeff Sandberg1 week ago
    Been here 10+ times
    If you don't have an appointment, don't bother coming in. Half hour = 4 hours
  • California Girl
    Checkin' out the new #applestore digs in the city. 😍 #californiagirl #design
  • Kashif R.
    Beautiful store. Excellent customer service. Try visiting when the front doors are fully opened -- gorgeous. Great place to hang out and relax. Check out the upstairs and the garden in the back.
  • Christopher W.
    Probably one of the most beautiful Apple stores
  • Megan Allison
    Megan AllisonJune 16
    Been here 5+ times
    Gorgeous store design. A nice place to hang out and read or laptop on a nice day when they have the whole front wall open onto Post St.
    Upvoted Jul 13
  • Paul M.
    Paul MartinJune 5
    Been here 10+ times
    Fun times when you can have a free concert
  • Paul M.
    Paul MartinJune 5
    Been here 10+ times
    Mostly here for free wifi. You might enjoy the photo-walks and presentations or concerts
  • Oscar F.
    Oscar FJune 5
    Where's the Apple logo?
  • carlos o.
    Check the 2nd floor wall projection! Amazing
  • lino b.
    Crowded store. Helpful staff got us out of a jam.
  • Arthur C.
    Probably the most beautiful Apple Store in the US. The shopper experience is incredible, as any other Apple store.
  • Ann L.
    Ann LopezFebruary 25
    Cool store, crowded as expected because of location.
  • Anita J.
    Anita JesenaJanuary 30
    This is an 5🌟 store no doubt. The one warning note is for handicap people needing a ramp. It's unmarked hiding behind potted plants. I was lucky my sis was close enough to save me from a face plant.
  • Natalie M.
    Natalie MonterrosaDecember 23, 2016
    Customer service here is terrible.
  • Pavel Y.
    Pavel YalovolNovember 26, 2016
    They have almost everything you can find on the Apple website. Might be crowded sometimes
  • Tamas K.
    Tamas KalmanNovember 4, 2016
    Been here 10+ times
    never had such a disappointing customer service experience in my life in any apple stores ever. people herded and pointed to directions like cattle. condescending, unhelpful attitude from staff.
  • Mike S.
    Mike SandbergOctober 29, 2016
    Packed with people and screaming kids. Ugh!
  • Andrew B.
    Andrew BristowOctober 20, 2016
    Always busy, regardless of if there is a new product launch
  • Ian R.
    Ian RyanOctober 6, 2016
    Really cool layout, and a nice public seating area out back.
  • Moe S.
    Moe ShehataSeptember 28, 2016
    This Apple Store is part of Apple's new design for the stores as it has one of the tallest mechanical glass steel doors in the world and a 24 hour open garden area
  • J. I.
    J. I.G.August 31, 2016
    Major tourist attraction
  • Fabien G.
    Fabien Gomez RuizAugust 28, 2016
    Amazing design. When the weather is nice, they open the massive door on union square. Also look at the impressive screen at the first floor from Union.
  • Đorđe G.
    Đorđe GligorijevićAugust 27, 2016
    If stairs worth a million bucks, they shouldn't have cracks on them 😐
  • Johns P.
    Johns PaulJuly 12, 2016
    The store has a very elegant design. The huge glass door are especially amazing.
  • Nate S.
    Nate SaeteJuly 10, 2016
    New location as of May 2016. This one is on the north side of Union Square (a few blocks from the now-closed former location)
  • John R.
    John RJuly 6, 2016
    If you're not interested in the products you could still go there for the beautiful building.
  • George Y.
    George YiuJuly 5, 2016
    the two story glass in the front is the largest sliding door you'll ever see
  • Alberto J S M.
    Alberto J S Moreau DJune 13, 2016
    Been here 5+ times
    It is pretty but I was expecting more, something is missing...
  • m d.
    m dMay 31, 2016
    Beautifully designed 2-floor building. Nothing special with other places.
  • Max K.
    Max KillenMay 23, 2016
    Been here 25+ times
    Great environment!
  • Tyler G.
    Tyler GoughMay 23, 2016
    Beautiful new space. Check out the iPhone case wall. Nifty display/stock layout.
  • Matt L.
    Matt LewMay 22, 2016
    Been here 10+ times
    Fun fact: Apple built this store around Ruth Asawa's 1970 San Francisco Fountain. You can see in from the back.
  • Mark D.
    Mark DregerMay 21, 2016
    Been here 25+ times
    Such a nice view of the Square from the second floor!
  • Zach K.
    Zach KleinMay 20, 2016
    Massive 42' tall doors open up to Union Square.
  • Giorgenes G.
    Giorgenes GelattiApril 27, 2016
    Very good service. They replaced a key on my keyboard for free
  • Chloe C.
    Chloe CondonMarch 20, 2016
    TOURISTS. 😱
  • Wilson F.
    Wilson Favre-DelerueFebruary 17, 2016
    Apple Stores worldwide: usually pleasant refuges from the crowds outside if you don't mind the crowds inside!
  • Larry Z.
    Larry ZhouJanuary 21, 2016
    fast service
  • Reine G.
    Reine GentozalaJanuary 9, 2016
    Really small for an Apple Store.
  • Topapps4u
    Topapps4uJanuary 8, 2016
    “Albion Online” Game rolls-out in the 1st quarter of 2016 Now the past year, 2015 is over now and we start looking ahead like what comes in next. More detail Read more
  • Sarah T.
    Sarah TaylorJanuary 8, 2016
    Super helpful staff - less intrusive than other Apple stores
  • Al B.
    Al B.January 4, 2016
    Beautiful Apple store in the Bay
  • Thomas C.
    Thomas CoronaDecember 2, 2015
    The service is extraordinary!!!
  • Jessie
    JessieNovember 16, 2015
    Got my ipad pro here :)
  • Fahad A.
    Fahad AlqattanNovember 4, 2015
    Helpful staff
  • Abu O.
    Abu OmarOctober 13, 2015
    Quick well organized services
  • Roland L.
    Roland LesmanaOctober 8, 2015
    Big store. Nice place.
  • Thamer A.
    Thamer AlGhafeesSeptember 30, 2015
    Nice staff, nice stuff.
  • Guilherme S.
    Guilherme SprintSeptember 29, 2015
    Always full of customers, not a pleasant experience to walk around
  • Miguel L.
    Miguel LozanoSeptember 21, 2015
    Staff is awesome
  • Sarah
    SarahAugust 21, 2015
    Been here 5+ times
    Your Genius Bar appointment will probably start late.
  • Cole C.
    Cole CorreaAugust 16, 2015
    Convenience! Great customer service!
  • Cecilio César T.
    Free Wi-Fi, as always, Apple provided great customer experience. Got my Apple Watch here.
  • Adil M.
    Adil MajidAugust 12, 2015
    Been here 5+ times
    Fast WiFi. Employees don't seem to mind if you come in to get work done.
  • Will B.
    Will BertelsenAugust 3, 2015
    Been here 10+ times
    The Genius Bar is like the DMV but with more wood and brushed aluminum
  • Mark H.
    Mark HeyertJuly 3, 2015
    Been here 5+ times
    Service, service, service. Also close to John's Grill home if the Maltese Falcon. Have a drink and go shopping.
  • Tyler T.
    Tyler TolerJuly 1, 2015
    Beautiful building! Just really crowded. Watch wear you step and all your stuff
  • Clarice L.
    Clarice LouieJune 26, 2015
    Their display of Apple products.
  • Candid Cuisine
    Candid CuisineJune 25, 2015
    Cant go wrong with Apple
  • Olivier D.
    Olivier DousseJune 6, 2015
    Wow, geniuses deserve their name!
  • Ellen M.
    Ellen McGrodyJune 1, 2015
    Been here 100+ times
    It's a great store with lots of helpful and friendly staff members! It's a bit small, but that'll be fixed soon.
  • Vegard H.
    Vegard HellandMay 7, 2015
    Always very crowded.
  • Ben R.
    Ben RussoMay 4, 2015
    Been here 10+ times
    It's just a bunch of people recharging their phones.
  • Daron Y.
    Daron YondemMay 3, 2015
    Been here 5+ times
    Accessories are very limited.
  • NeMeSiS
    NeMeSiSApril 18, 2015
    Nothing to say. Just come here and enjoy playing with Apple gadgets. The latest is the iWatch
  • Keita I.
    Keita ItoApril 15, 2015
    Been here 10+ times
    Bathroom is at the back of the downstairs.
  • Bre R.
    Bre RozApril 13, 2015
    Need a top of the line Mac? The Macs with more memory, faster processors etc, need to be ordered online. You can pick them up in the store if you'd like though!
  • Luis C.
    Luis CastroMarch 22, 2015
    Feels a little bit crowed. But service was really fast and used apple pay which is really handy.
  • colazionearoma
    colazionearomaMarch 4, 2015
    Been here 10+ times
    buy an iphone.
  • Chris G.
    Chris GoldenMarch 1, 2015
    Been here 5+ times
    Beware of slow wifi. If you're doing an iCloud backup to a new device you're much better off doing it at home
  • Bojan D.
    Bojan DordevicMarch 1, 2015
    Lots of weird people in this shop.
  • stavin l.
    stavin lawrenceFebruary 23, 2015
    Very friendly customer service representatives here
  • Erdogan T.
    Erdogan TezelFebruary 22, 2015
    I do not have any solution for my iPhone factory malfunction
  • Justin S.
    Justin SullivanJanuary 15, 2015
    Very helpful Geniuses. A great view above the staircase.
  • Andreas N.
    Andreas NellasJanuary 8, 2015
    Expected more from the SF Apple Store. The Amsterdam one is ten times better.
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Nice store, always crowded.
  • int
    intDecember 17, 2014
    Helpful Genius
  • Jandi FS K.
    Jandi FS KimDecember 11, 2014
    Been here 25+ times
    Heaven for Apple fans
  • Rodrigo A.
    Rodrigo ArtaviaNovember 30, 2014
    Good location as always
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 28, 2014
    Been here 5+ times
    This is Apple's Flagship store and they surprisingly are always out of most things and to ship to store it takes at least two weeks xx
  • Jason K.
    Jason KonenOctober 25, 2014
    People still standing in line for an iPhone 6 two weeks after release.
  • Chris B.
    Chris BarclayOctober 15, 2014
    The flagship store in San Fran. I wonder when the subway out front will finish?!
  • Alberto L.
    Alberto LiuOctober 13, 2014
    iPhone 6. Check
  • Cleyton F.
    Cleyton FerreiraOctober 4, 2014
    Do not waste your time trying to buy an iphone 6 here.
  • Golden A.
    Golden AshbySeptember 19, 2014
    Still trying to get the mass texting feature to work on my silly #iphone6. #frustration
  • Michael S.
    Michael SchadeSeptember 14, 2014
    Ask Saul for a preview of the iPhone 6.
  • Troy N.
    Troy NachtigallSeptember 13, 2014
    4k video sample station.
  • Keenan P.
    Keenan PattersonSeptember 11, 2014
    You can pay for accessories and other products using the Apple Store app on your iPhone!
  • Katie M.
    Katie MuiSeptember 9, 2014
    Been here 5+ times
    My wait at the Genius Bar was longer than the one at the DMV, even with an appointment.
  • Jenny T.
    Jenny ThompsonAugust 30, 2014
    Been here 5+ times
    Dog friendly! Bring your dog.
  • Lisette N.
    Lisette NAugust 22, 2014
    Great service, they really take time to help you.
  • Nick P.
    Nick ParkerAugust 16, 2014
    Waitingggg
  • Arvi t.
    Arvi the HackerAugust 8, 2014
    Rich choice of cool accessories on the second floor. Wireless speakers and hard drives, digital microphones and extra batteries, cables and cases — all top quality.
  • Odile R.
    Odile RoujolAugust 7, 2014
    Incontournable
  • Danny F.
    Danny FrankJuly 21, 2014
    Make the Appointment before you go!
  • Kevin B.
    Kevin BurgJune 26, 2014
    It's a pretty nice place to buy Apple equipment.
  • Leo D.
    Leo D.June 1, 2014
    After I come to the genius bar I feel serious doubts in loyalty to the brand of Apple
  • Mukesh K.
    Mukesh KumarMay 29, 2014
    Nice place
  • Thomas O.
    Thomas OuttMay 18, 2014
    Good place for continuous education about their products & services.
  • Tulu T.
    Tulu TuluApril 28, 2014
    I and my friends cannot understand why the construction took so long in front of the store. Rather than that standart incredible apple store experience again and again
  • Israel E.
    Todo de Apple en un solo lugar, genial la atención
  • Fabio d.
    Fabio de LizDecember 27, 2016
    Nota 10 sempre!!! Atendimento impecável!!!
  • Pavlo G.
    Pavlo GrozianNovember 11, 2016
    Been here 10+ times
    Да это же не магазин, а коворкинг!
  • Ronaldo M.
    Ronaldo MatosoOctober 19, 2016
    Loja grande com vendedor atencioso, comprei meu iPhone com capa protetora
  • Pri S.
    Pri SantosAugust 30, 2016
    Been here 5+ times
    Meu relacionamento com a Apple foi cheio de urucubaca mas felizmente tivemos um suporte incrível e imediato nessa loja! Simplesmente os melhores! Se for comprar Apple venha pra San Francisco!
  • Sefa
    SefaAugust 17, 2016
    Hyatt Otelin önünden baktım 1 tane, aşağı indin ki bin tane. Tax lerini yedigimin sf i. Yine bizi tongoya getirdi.
  • Rutil A.
    Rutil AydinMay 30, 2016
    Çok keyifli yapmışlar...
  • Ahmet O.
    Ahmet OkuyanNovember 23, 2015
    Lan alsam mı 6s yaw
  • Marcos Damian S.
    Marcos Damian ScarafoniSeptember 6, 2015
    No es gigante, pero es bonito. Si estas en San Francisco hay que visitarlo.
  • Diogo M.
    Diogo MoraesJuly 12, 2015
    Perfeita! Melhor atendimento em lojas Apple do oeste americano.
  • Cyndy H.
    Cyndy H. FloresJuly 3, 2015
    Wifi gratis, clases gratis, atención personalizada, todos los Apple Watch 😍
  • Antoine R.
    Antoine RMSMay 6, 2015
    Been here 25+ times
    Apple Store plutôt sympa hors les périodes de sortie de nouveaux produits
  • Enrico Z.
    Enrico ZiniJanuary 10, 2015
    Ottima esperienza come in tutti gli apple store del globo!
  • Alipe
    AlipeDecember 12, 2014
    Wifi gratis y personal súper amable
  • Natalia
    NataliaDecember 11, 2014
    o vendedor me falou que o iPhone 6 não ia funcionar no Brasil mesmo sendo desbloqueado se eu usasse o um chip pre pago dos eua. Depois corrigiram ele que estava falando merda. Funciona! Pode comprar!
  • Pipo S.
    Pipo SantosNovember 8, 2014
    [portuguese] Não enfrente filas, simplesmente entre no www.apple.com/store por volta das 4 às 6am que você consegue comprar e pegar na loja sem fila.
  • Luiz Alberto T.
    Luiz Alberto TocciOctober 24, 2014
    Vendo as novidades ....
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