Apple West 14th Street

Electronics Store and Other Repair Shop
Chelsea, New York
  • Alexis D.
    "Makes genius bar appointments for the mornings."(5 Tips)
    John N.
    "Really good service!"(10 Tips)
    Kenan S.
    "Free WIFI and Restrooms at 3rd floor + apple products.."(4 Tips)
    Andrew D.
    "Full of arrogant techie hipsters."(2 Tips)
283 Tips and reviews
  • genius bar appointment
  • wifi
  • TVs
  • free Wifi
  • people watching
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  • star d.
    star dionne1 week ago
    The wait time was ok
  • Michael F.
    Charge your phone and check the view from the window.
  • Sara .
    Huge store with very friendly staff.
  • Bryant B.
    Beautiful store. Elevators just on the left side where you first enter. 3 floors total.
  • Lexi N.
    Lexi NMarch 1
    Best service, fixed my dying phone
  • Theodore K.
    Theodore KNovember 8, 2016
  • Cameron G.
    Cameron GidariNovember 8, 2016
    No genius bar, they have you sit at a laptop and call IT if you need help.
  • Nami C.
    Nami C💕October 30, 2016
    Been here 10+ times
    Service here is the worst. Staffs here dont look like they want to work. Go to grand central store
  • Aliyah J.
    Aliyah JaySeptember 1, 2016
    Fantastic service every time
  • Elliot C.
    Elliot ChanceAugust 16, 2016
    Like all Apple stores... Busy
  • Jeff P.
    Jeff PetrielloJuly 29, 2016
    Been here 5+ times
    A few suggestions for you while you wait 2 hrs for your screen replacement: tacos in Chelsea Market, a stroll down the Highline for paletas, and a finisher of high culture at the Whitney.
  • Matt R.
    Matt RJuly 29, 2016
    The Genius Bar never disappoints, make sure you have an appointment.
  • Norton A.
    Norton AntivirusJune 23, 2016
  • Norton A.
    Norton AntivirusJune 23, 2016
    Contact Us 1800-589-0948 – Norton Support Phone Number
  • Can A.
    Can AMay 23, 2016
    Worst customer service, genius members lie about appointments.
  • Saarim Z.
    Saarim ZamanMarch 15, 2016
    Been here 5+ times
    these guys know how to fix a broken iPhone display
  • Ting
    TingMarch 2, 2016
    The stairs are always a feature in Apple stores and this one is a beautiful glass spiral. Light and airy. Like the space.
  • Natalie V.
    Natalie VegelFebruary 27, 2016
    Cool store but long lines (like most Apple stores)
  • Emmanuel G.
    Emmanuel GalvanFebruary 24, 2016
    The staff is so friendly here !
  • Ryan W.
    Ryan WarrenderFebruary 18, 2016
    No fruit, seems like false advertising.
  • Deep G.
    Deep GujralJanuary 20, 2016
    Been here 5+ times
    Book an appointment ahead of time online
  • Shaun W.
    Shaun WestonJanuary 19, 2016
    There are so many windows, I'm not sure how the building is still standing, but some magic is at work, and I'm not sure what all these little blue elves are doing.
  • Johanna
    JohannaJanuary 11, 2016
    Well informed workshops and very personable staff.
  • Jacob F.
    Jacob FordJanuary 3, 2016
    Been here 10+ times
    Restrooms on the third floor. Turn left immediately off the spiral staircase and head back the corner hallway.
  • Andy T.
    Andy TowleJanuary 1, 2016
    Been here 10+ times
    Fun place if you're not waiting at the Genius Bar.
  • John B.
    John BarnhamDecember 28, 2015
    A new one for me. Great looking building with the usual stuff. Could be more visually interesting inside
  • Katherine R.
    Katherine RodriguezNovember 30, 2015
    Good customer service
  • Katerina A.
    Katerina AnnaNovember 10, 2015
    Like every other Apple Store very friendly customer service
  • Nikos B.
    Nikos BartzoulianosOctober 31, 2015
    24 hour open Public Restrooms here!
  • Silas M.
    Silas MorriseyOctober 5, 2015
    👌👀👌👀👌👀👌👀👌👀 good  go౦ԁ  thats ✔ some good👌👌 right👌👌there👌👌👌 right✔there ✔✔if i do ƽaү so my self 💯 i say so 💯 thats what im talking about right there right there
  • Tayyare F.
    Tayyare FlyingSeptember 29, 2015
    Ağple store you know
  • Nikki B.
    Nikki BeauchampSeptember 7, 2015
    Been here 10+ times
    Until the Apple Store on the upper east side opened this was one of my favorites for Genius Bar and one to one appointments. Not as crazy as 5th Ave or Soho stores for shopping too. Helpful geniuses
  • Noah D.
    Noah Della PietroAugust 18, 2015
    beautiful Apple Store located in Chelsea
  • Tim E.
    Tim EganAugust 6, 2015
    Genius bar is all the way upstairs, but you'll need an appointment
  • Bryan M.
    Bryan MortensenJuly 6, 2015
    What a staircase.
  • Francis
    FrancisJuly 4, 2015
    Very crowded, but with an appointment they fixed my cracked iPhone screen in 2 hours
  • Rodrigo A.
    Rodrigo ArtaviaJune 17, 2015
    Get there early if you want to sit
  • Andrew K.
    Andrew KrivorchukMay 29, 2015
    Oh this one is just HUGE!!!!)
  • Decio B.
    Decio BernardoMay 29, 2015
    If you have a problem, ask for a meeting and they can help you. In 1h I had my problem solved
  • Chet M.
    Chet ManciniMay 21, 2015
    Been here 5+ times
    Three floors of tech. Beautiful sunlit location.
  • IrmaZandl T.
    Checked out watches. Very low energy, low consumer interest around the watch displays.
  • Tiffany Z.
    Tiffany ZhongApril 12, 2015
    Dope view from 3rd floor
  • Peter W.
    Peter WuApril 3, 2015
    Been here 10+ times
    Pro tip: Bathrooms on the third floor.
  • Mike O.
    Mike O'SullivanFebruary 15, 2015
    If you need something iPhone / Genius related, swing by just after opening...they can usually fit you in without an appointment
  • Adam C.
    Adam CernyJanuary 26, 2015
    The staff is incredibly friendly and take care of customers. Very inviting atmosphere as well.
  • Jordan W.
    Jordan WhittingtonJanuary 22, 2015
    Such a convenient location, I am actually there right now. Someone friendly to help you and get you on your way buying a case or MacBook Pro, whatever you want.
  • Alan A.
    Alan AurmontJanuary 18, 2015
    Been here 10+ times
    Where I buy the latest iPhone
  • Ben F.
    Ben FishnerDecember 29, 2014
    Great public restroom on third floor.
  • Jon Y.
    Jon YantzDecember 4, 2014
    Great customer service - replaced a case & upgraded to leather for free in less than 5 mins. Awesome experience.
  • Natalia M.
    Natalia McCartyDecember 3, 2014
    People are friendly gave me great advice for free!
  • Sam H.
    Sam HorineNovember 29, 2014
    Been here 5+ times
    You likely already know why you're here.
  • Kimmie O.
    Kimmie OhhNovember 25, 2014
    Great service from the techs here
  • Kimmie O.
    Kimmie OhhNovember 25, 2014
    Free Wifi ;)
  • Adam L.
    Adam LaiacanoOctober 27, 2014
    Welcome to hell.
  • Campbell B.
    Campbell BirdOctober 20, 2014
    Yo it's an Apple store.
  • Tommy L.
    Tommy LaneOctober 12, 2014
    Been here 10+ times
    Just wanted to check out the 6 Plus. You know, it's not as big as I thought. If I were in the market for a new iPhone right now, I think I would get the plus.
  • Scott D.
    Scott DupreySeptember 25, 2014
    Don't go to the @Apple Store on W 14 St in #NYC, unless you want to deal with rude & ignorant staff — smile
  • Harumi U.
    Harumi USeptember 20, 2014
    Conveniently located in between Chelsea and Meatpacking district, location wise, this may be the most fun and push Apple store in Manhattan. Traffic is a lot better (less) than the 5th avenue
  • Michele W.
    Michele WashingtonSeptember 18, 2014
    After shopping at Chelsea market people watching in front of the Apple store..,
  • Nate S.
    Nate SaeteSeptember 11, 2014
    Been here 10+ times
    Pro-tip: pre-order online. You'll get it at the same time it arrives in stores.
  • Daniel G.
    Daniel GAugust 18, 2014
    Running low on juice? Stop by and charge you device while you wander around the store.
  • Star S.
    Star SuttonAugust 17, 2014
    Had to come
  • Sabrina W.
    Sabrina WangAugust 16, 2014
    lovely clear spiral staircase!
  • Baramee C.
    Baramee ChindavongAugust 6, 2014
    Pretty damn organized at the Genius Bar. Make an appointment before you come in.
  • Doraly P.
    Doraly PantaleonJuly 25, 2014
    Been here 10+ times
    The best people apple has to offer! Don't go in w/out a Genius Bar appointment :)
  • Melody L.
    Melody LoveJune 27, 2014
    Plan to be here for hours. There's a line just to make an appointment and they are obviously understaffed.
  • Melissa A.
    Melissa AshleyJune 10, 2014
    #thankyousteve a clue a clue!
  • Melissa A.
    Melissa AshleyJune 10, 2014
    Genius Bar zussamen?
  • Melissa A.
    Melissa AshleyJune 10, 2014
    The puggle struggle. Hop two on the double. #thanksteve
  • Ali F.
    Ali F.May 21, 2014
    The Genius Bar is a great place to meet and take advantage of vulnerable people in (technology) crisis, if that's what you're into. Every customer here looks like they could use a stiff drink.
    Upvoted 3 weeks ago
  • Compass
    CompassMay 16, 2014
    Computer accessories, guest lecturers, and product debuts and demos make this a popular hub for tech lovers and those looking to charge their iPhones on the fly.
  • Robin R.
    Robin RendleApril 30, 2014
    Foursquare can’t find BELL LABS of all goddamn places so I’ve marked this spot because it’s nearby.
  • Mike O.
    Mike O'DeaMarch 21, 2014
    Genius bar = LOLFactory
  • Conor K.
    Conor KellyMarch 9, 2014
    Booo. Fuck apple. But come charge your shit here anyway because we know you buy apple products regardless of what you think about them.
  • Kate O.
    Kate OfikuruFebruary 1, 2014
    This place is huge and I definitely felt a little lost. Which is a big deal for a person with a great sense of direction. But Rambo (yes that is his name) is taking good care of me!
  • daniela v.
    daniela vaninettiJanuary 13, 2014
     forever !
  • Dan E.
    Dan EntinDecember 28, 2013
    Been here 10+ times
    Better bathroom option than Starbucks!
  • Pete H.
    Pete HeinzelmannNovember 18, 2013
    This place sucks.
  • Dennis G.
    Dennis GNovember 18, 2013
    Worth the short wait Bravo Genius
  • Thomas A.
    Thomas AdkinsOctober 30, 2013
    Been here 10+ times
    Have an appt? Be prepared to wait regardless. There are angry customers everywhere and frustrated Apple employees on their last ounce of "pleasant" trying to survive.
  • Jan B.
    Jan BrezinaOctober 27, 2013
    One of my favourite
  • Alice
    AliceOctober 27, 2013
    Been here 10+ times
    This is the best Genius Bar in the city. Don't waste your time at the others.
  • Les G.
    Les GrantOctober 24, 2013
    Good Customer service, Edwin was very helpful & accommodating.
  • Samantha L.
    Samantha L.October 12, 2013
    Excellent tech specialists in the Genius Bar. One in particular, Yaw, was very accommodating. My iPhone 5 was giving me problems, and after he inspected it, I was given a new one free of charge!
  • Greg B.
    Greg BSeptember 20, 2013
    Tricky spiral glass stairs
  • Paul Travis K.
    Paul Travis KleinSeptember 5, 2013
    Killer public restroom on the third floor.
  • Léna Le Rolland
    Léna Le RollandAugust 30, 2013
    Been here 5+ times
    The view is...
  • Wael D.
    Wael DavisAugust 22, 2013
    Know what you need before you come! This will help escalate any shopping time you have. This is a high tourist spot so getting in and out is needed.
  • Liz M.
    Liz MansellAugust 12, 2013
    This is my nightmare. Not enough techs at the Genius Bar so going to wait 45 minutes to hear they can't fix my laptop or give me a discount. Great.
  • vanessa r.
    vanessa rodriguesAugust 2, 2013
    new york city beatiful.
  • Jane B.
    Jane BarnesJuly 27, 2013
    What's rock bottom prices for an iPad, iPhone--any model, refurbished/used...??>
  • Andrew T.
    Andrew TsaiJuly 23, 2013
    Great place to charge your iPhone when you're out of battery!
  • Tahirra E.
    Tahirra EnriquezJuly 10, 2013
    Phill was very helpful.
  • Peter W.
    Peter WJuly 8, 2013
    Been here 5+ times
    Debra is...enthusiastic
  • Kobie B.
    Kobie BowlesJuly 7, 2013
    If you're going to attend a workshop, choose a time when the store isn't busy, otherwise you may get a headache trying to follow along and hear instructions. Consider the Soho store.
  • Ricky
    RickyJuly 3, 2013
    They should rename it "the moron bar" with exceptionally slow service and no regard for appointment time.
  • Erinma O.
    Erinma OchuJune 17, 2013
    Recharge your iPhone. iPhone5 on ground floor and iphone4 on second floor
  • TYree
    TYreeJune 17, 2013
    Been here 10+ times
    Great place, even with no appt, they helped, had to wait 20 minutes bit it wad worth it
  • Sats G.
    Sats GawaJune 7, 2013
    Best customer service - time and time again.
  • I A.
    I AmosMay 5, 2013
    Known to us as The Bathroom Store. Also, free wifi.
  • Babo-Buddha
    Babo-BuddhaNovember 27, 2016
    Riesig - über drei Etagen.
  • Raissa S.
    Raissa StivalDecember 8, 2015
    Opte por esta loja. É bem mais vazia que a da 5ª avenida.
  • Sandra S.
    Sandra ServidioSeptember 29, 2015
    Cómodo y grande
  • Mayra R.
    Mayra RodriguezAugust 18, 2015
    :) las escaleras de vidrio están geniales!!
  • Flavio L.
    Flavio LeviJuly 23, 2015
    Loja ampla e bonita, além de não ser tão cheia.
  • Ozge
    OzgeJune 19, 2015
    Sanki bedava dağıtıyorlar 😂😂😂 @NYC🇺🇸
  • Guilherme 梅.
    Guilherme 梅田December 12, 2014
    Essa loja é bem mais tranquila que as outras espalhadas por NY! Pra quem quer comprar com mais calma, esse é o lugar
  • Ingrid R.
    Ingrid Ruiz ROctober 12, 2014
    No hay mi case :(
  • David G.
    David GalisteoAugust 12, 2014
    La más tranquila de las Apple Stores de NY. Si quieres comprar algo, ven aquí. Muchísimo mejor y tranquilo.
  • Marcelo S.
    Marcelo SalesMay 30, 2014
    O melhor atendimento de todas as lojas em que fui em NY. Talvez por não ser tão cheia :D
  • Andrey K.
    Andrey KadrOctober 5, 2013
    Если кому нужен незалоченный айфон вставайте в 6 утра и занимайте очередь. Акция ежедневная, не есть не все модификации
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