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Apple

Apple Willowbrook Mall

Electronics Store and Other Repair Shop
Willowbrook Mall, Houston
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8.0/10
102
ratings
18 Tips and reviews
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  • genius bar
  • friendly staff
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  • TC Göksel Ö.
    I wonder whether I can change the color of this phone if I return this to you? I know it is a long way but could you give me an advice? Or Could Istanbul Apple Store help me? Thanks.
  • TC Göksel Ö.
    Hello I bought an Iphone 6s plus 64 GB on 10th of June 2016. I am in Turkey now and the box was not opened. It is space gray but I want a gold one.
  • Timur K.
    Timur KusdavletovDecember 31, 2015
    Nice customer service
  • Edna H.
    Edna HMarch 11, 2015
    Friendly! Got a walk-in appointment in 5 minutes!
  • Kim B.
    Kim BarringtonMarch 26, 2014
    Greatest apple store
  • Joey M.
    Joey MartinezDecember 27, 2013
    Lindsey is not a good manager, will not go above and beyond to make customers happy. If you get her when you ask for a manager just walk out and go to the woodlands mall for better, friendlier service
  • Jessica R.
    Jessica RiveraJune 25, 2013
    Small Place... Everyone's pretty Helpful. :)
  • Briana N.
    Briana NeelyMay 24, 2013
    Just worked with Larry he was great!!!
  • Crystal 
    Crystal March 21, 2013
    Been here 10+ times
    Love this Store customer service help a lot! Thx! Keep it up guys
  • Adam H.
    Adam HJanuary 16, 2012
    Been here 5+ times
    Even if you have an appointment scheduled ahead of time at the genius bar don't plan on being seen on time. One day I finally just left after waiting for 38 minutes.
  • Michelle C.
    Michelle CyfraDecember 16, 2011
    The best, friendly service in town. They answer any question with a smile. They will even do a demo for you.
  • Lana D.
    Lana DavidsonOctober 27, 2011
    Been here 5+ times
    Book an appt through the apple store app
  • Tim
    TimAugust 20, 2011
    Waste of time! They have a very limited supply of accessories for the iPad. Actually quite pathetic.
  • Karra W.
    Karra WMarch 10, 2011
    Been here 10+ times
    Remember to sign out if you're going to check your email, Facebook or whatever. It's way too easy for me to check it for you if you don't.
  • Blair F.
    Blair FrederickMarch 3, 2011
    Been here 5+ times
    Great and Helpful Staff
  • Amy C.
    Amy CaspersonJune 24, 2010
    If you can wait to buy your Mac wait until the day after thanksgiving. This is the only day I've seen them ever have Thierry computers on sale.
  • Amy C.
    Amy CaspersonJune 24, 2010
    Great place for free Internet. Use their computers to check email or update facebook.
  • Eric T. T.
    Eric T. TungMarch 25, 2010
    Go to the website to book a genius bar appointment and you don't have to wait for an opening, book a personal shopping of you have questions before buying a mac!
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