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Apple

Apple

Electronics Store and Other Repair Shop
Old Pasadena, Pasadena
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8.0/10
293
ratings
  • Patrick F.
    "Make an appointment when you want Togo to the genius bar."(9 Tips)
    Black Diamond
    "And of course he helped me set up appointments and fix all my stuff."(9 Tips)
    Melinda P.
    "Good service, very knowledgeable"(3 Tips)
    Ezekiel E.
    "Repaired my laptop keyboard for zero charge without a reservation."(5 Tips)
89 Tips and reviews
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  • Sophornia K.
    Sophornia KoNovember 21, 2016
    I just got my iphone7 here 3 days ago. I got the greatest service from the sales rep Edmund here. He had taught me how to use it well.
  • Boaz S.
    Boaz SachsFebruary 12, 2016
    Worth driving a little further to here for the service and the smaller crowds. Particularly for apple's dreaded product launches
  • Amol K.
    Amol KJanuary 10, 2016
    Been here 10+ times
    One of the early stores, recently went through a renovation
  • Forrest
    ForrestNovember 14, 2015
    Been here 5+ times
    There's a bathroom in the back.
  • Lina A.
    Lina A.May 2, 2015
    Looks like more of meet up place.
  • Ezekiel E.
    Ezekiel ElinApril 18, 2015
    Repaired my laptop keyboard for zero charge without a reservation.
  • Sarah Mia A.
    Sarah Mia AndrewsJanuary 27, 2015
    Always fun to walk in and browse.
  • Melinda P.
    Melinda PersonsDecember 29, 2014
    Friendly service
  • Melinda P.
    Melinda PersonsDecember 29, 2014
    If you go,make an appointment first,saves time
  • Melinda P.
    Melinda PersonsDecember 28, 2014
    Good service, very knowledgeable
  • Harout D.
    Harout DerassoyanDecember 21, 2014
    At first I thought my hard drive was dead, but they took my computer in, the next day they called me and said they were able to save my memories and it wasn't the hard drive... I'm very happy
  • Andrew T.
    Andrew TranOctober 8, 2014
    Been here 5+ times
    It's nearly impossible to find the person "with the iPad" to check in for your appointment.
  • Minta S.
    Minta SodaSeptember 29, 2014
    Apple iPhone 6 & 6 Plus Release Day hanging with MINTA Soda girls!! #Minatsoda @Mintasoda #magicallyrefreshing #strawberry
  • Wade
    WadeFebruary 18, 2014
    Amazing in store customer service experience! First time in for any issue-Kurt and Kris took care of me, with excellence (saving me a ton of money while at it)! Very impressed, Apple..very impressed!
  • Sandy S.
    Sandy ScottFebruary 5, 2014
    Love to go to any Apple store to be surrounded by all that genius and excellent customer service.
  • Ludwig G.
    Ludwig GuevaraJanuary 6, 2014
    Make an appointment, get's really crowed
  • Joz J.
    Joz Joz JozDecember 22, 2013
    For the holidays, Apple Store policy prohibits customers from giving gifts to specific staffers. Instead, do what D did & give to the entire staff! (~100 homemade choc chip pecan cookies should do!)
  • Angela
    AngelaDecember 2, 2013
    Been here 5+ times
    making an appt??! best before 12... less wait and more efficient!
  • Julio P.
    Julio PlacenciaOctober 11, 2013
    Been here 5+ times
    Best store ever
  • Charming Y.
    Charming Y.September 12, 2013
    Made a Genius Bar reservation for today to troubleshoot my Macbooks, and Nick was so helpful!! He told me all the options I had and the price ranges for those options. Very positive interaction.
  • Georgiana Y.
    Georgiana YasumuraAugust 31, 2013
    Great service and indeed. They have a GENIUS bar.
  • Adolfo R.
    Adolfo RodriguezAugust 25, 2013
    Been here 5+ times
    What's up with Steve, the dude with the skirt. That bad ass!!! Helpful too!
  • M. R.
    M. R.August 20, 2013
    Came here without an appt dreading the kind of Genius Bar hell you read about but everyone has been incredibly kind and helpful.
  • Scott Kleinberg
    Scott KleinbergJuly 4, 2013
    Apple stores are pretty much the same, but this one is charming. Perhaps it's the old town neighborhood, but it's a really nice Apple Store.
  • Armando S.
    Armando SIORDIAMay 19, 2013
    Been here 50+ times
    Be nice to the employees they are here for you.
  • Adam G.
    Adam GoyerApril 15, 2013
    Play by Apple's rules, or don't play. They don't play well with others.
  • Armando S.
    Armando SIORDIAApril 1, 2013
    Been here 50+ times
    They have shiny things, be careful if you're easily distracted!
  • Armando S.
    Armando SIORDIAMarch 25, 2013
    Been here 50+ times
    HAVE YOU TRIED TURNING OFF AND BACK ON AGAIN?
  • dawnley cakes
    dawnley cakesMarch 2, 2013
    Been here 100+ times
    If you like Coldplay and Barenaked Ladies songs. This store has the playlist for you!
  • Angus t.
    Angus the CentaurFebruary 23, 2013
    Recommend to come here- folks are nice, hard parking but brought in my computer Saturday was told 2-3 days and it took 6 days.
  • Rose N.
    Rose NavaJanuary 27, 2013
    Make sure you have an appt to visit the iGeniuses
  • Michel R.
    Michel RodrigueJanuary 5, 2013
    Been here 10+ times
    Got my Apple TV to watch Super Bowl on Mongolia...
  • Black Diamond
    Black DiamondDecember 30, 2012
    Been here 5+ times
    The manager Renee was so nice and patient about my frustrations with my products I felt like a jerk for being mad. And of course he helped me set up appointments and fix all my stuff.
  • Billy B.
    Billy BennightDecember 28, 2012
    Been here 50+ times
    Scott, Ryan and Jude are very knowledgable about working with photos.
  • Edωïи
    EdωïиDecember 2, 2012
    Been here 5+ times
    With express shopping, from stand in line to complete purchase was less than 20 mins...... Fantastic!!
  • David B.
    David BeachAugust 18, 2012
    Been here 5+ times
    The basement has incredible sales...but make sure you pay before ya walk out with your merchandise.
  • Katherine S.
    Katherine SAugust 6, 2012
    Check out the new products and play with them before buying (or as you contemplate what to buy next). Digging the Beats Solos and iPhone cases!
  • Rachel
    RachelJuly 17, 2012
    Go in the morning if you are going to the Genius bar! Its not crowded then
  • Andy S.
    Andy SungJune 16, 2012
    Been here 5+ times
    New MacBook pro with retina display is amazing!
  • Ben Z.
    Ben ZeimisJune 8, 2012
    Been here 100+ times
    Do not try to go into the store before opening unless you have a genius bar appointment or a One to One! It frustrates the employees!
  • Kyle Y.
    Kyle YoungMay 8, 2012
    Been here 25+ times
    One of my favorite Apple Stores.
  • Chris D.
    Chris DiggsMay 2, 2012
    I could do some serious damage in here!
  • DP
    DPApril 24, 2012
    Been here 25+ times
    Apple One-to-One is so incredibly valuable.
  • Angie K.
    Angie KingMarch 31, 2012
    They're geniuses at the genius bar.
  • Dan L.
    Dan LongFebruary 25, 2012
    Store R034
  • Erin A.
    Erin AcheampongJanuary 19, 2012
    You need to make an appointment for service even though you will be made to wait due to over booking ....
  • Billy B.
    Billy BennightJanuary 10, 2012
    Been here 50+ times
    The One to One folks to go to at this Apple store for photography are Rian, Scott and Jude. They're the best!
  • Troy R.
    Troy RochelleJanuary 3, 2012
    Been here 50+ times
    I f you have a broken iPhone, iPod or iPad take it to get fixed at the iDoctor next door 626-344-8769. iPhone 4 repairs $75.00
  • judy w.
    judy wNovember 6, 2011
    make a reservation if you need to see a "genius". the temporary space is terrible. cant wait for them to reopen the original store.
  • Peter T.
    Peter TamNovember 6, 2011
    Best to make an appointment if you've got an issue going on.
  • Brett G.
    Brett GreeneNovember 1, 2011
    Buy an iThing. Any iThing. You'll be glad you did.
  • MetroSeeker.com
    MetroSeeker.comOctober 7, 2011
    "Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma." - Steve Jobs
  • macnews
    macnewsOctober 4, 2011
    Apple Store Pasadena, i've been here!
  • Sin N.
    Sin NokLifeSeptember 29, 2011
    Look both ways before you cross the street
  • J F H.
    J F HawthornSeptember 29, 2011
    Been here 25+ times
    Since employees aren't paid on commission, they could care less if you bought AppleCare. If they recommend it, it's because it's worth it and they don't want you to look like a fool.
  • J F H.
    J F HawthornSeptember 29, 2011
    Been here 25+ times
    Apple employees aren't paid on commission, so make sure to tip them discreetly (since corporate policy makes them turn it in otherwise).
  • Troy R.
    Troy RochelleSeptember 15, 2011
    Been here 50+ times
    The Genius isn't really a genius!
  • Ashley H.
    Ashley HawkinsSeptember 3, 2011
    Genius Bar is almost always mental, so it's best to make a reservation and then come. Also, get AppleCare. It's really worth it.
  • Steve™
    Steve™August 22, 2011
    Been here 100+ times
    There's a guy who works here who always wears a kilt!
  • Javier C.
    Javier CobosAugust 13, 2011
    Been here 25+ times
    Ask for Javi...he's awesome!
  • Jonny M.
    Jonny MonfredaMay 9, 2011
    I love the look of this Apple Store with the brick wall to your right! I cannot wait to see what the new Apple Store next door will look like!
  • Kris🍻
    Kris🍻May 3, 2011
    Been here 100+ times
    Download the free "Apple Store" app from the app store in your iOS device for your backstage pass access to the store's services.
  • Kris🍻
    Kris🍻May 3, 2011
    Been here 100+ times
    Buy the One-to-One membership with your computer. It's the best deal for a year's worth of training and a computer data transfer for $99 a year. Best Buy charges $150 for the data transfer alone.
  • J F H.
    J F HawthornApril 29, 2011
    Been here 25+ times
    There is a witch that creeps out in front. You can only banish her with swords.
  • Noka A.
    Noka AldorotyApril 15, 2011
    Been here 5+ times
    I was hungry for some tasty fruit, so I went here. This store does not offer fruit, ironically. I love irony. Now I own stock in this company.
  • Bryan Y.
    Bryan YenApril 2, 2011
    You won't find a lemon here, maybe.
  • Darren M.
    Darren McEvoyMarch 31, 2011
    Been here 5+ times
    Avoid at all cost. Apple retail service has even caught up to 1/10 of their ability to implement technology. Best help you'll get is if another knowledgable customer happens to over hear you and help
  • Lindsay P.
    Lindsay ParksMarch 26, 2011
    Been here 100+ times
    The best apple store in Los Angeles area
  • Sharellis T.
    Sharellis TitaniumMarch 17, 2011
    Been here 25+ times
    This Apple store is fun and a good time!
  • (RED)
    (RED)March 14, 2011
    The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.
  • Andy K.
    Andy KMarch 10, 2011
    Been here 5+ times
    Adding second floor.
  • J F H.
    J F HawthornDecember 17, 2010
    Been here 25+ times
    The solicitors outside love to be yelled at!
  • J F H.
    J F HawthornDecember 17, 2010
    Been here 25+ times
    The place has built in lighting, so leave your flashlight at home!
  • J F H.
    J F HawthornDecember 17, 2010
    Been here 25+ times
    This place sells computers.
  • J F H.
    J F HawthornNovember 24, 2010
    Been here 25+ times
    Why buy an Apple computer when a PC will encourage you to end your miserable life and a Mac will only motivate you to live.
  • Daniel N.
    Daniel NewmanOctober 24, 2010
    Been here 25+ times
    When you're in the Apple store, ALWAYS ask for the Ox. He is the smartest man alive. Everyone is useless compared to him.
  • Steve™
    Steve™September 23, 2010
    Been here 100+ times
    For the love of all that is holy, make an appointment online for a reservation at the Genius Bar.
  • Patrick F.
    Patrick ForondaAugust 25, 2010
    Make an appointment when you want Togo to the genius bar. It's a little busy in here
  • Jeremie A.
    Jeremie AmitAugust 8, 2010
    Been here 100+ times
    Don't believe Brant's lies
  • Craig Anthony P.
    Craig Anthony PerkinsJuly 29, 2010
    Been here 5+ times
    2 Minutes and 36 seconds! Don't bother waiting for the registers (unless you are only paying with cash) the guys walking around can all ring you up right then and there.
  • Craig Anthony P.
    Craig Anthony PerkinsJuly 29, 2010
    Been here 5+ times
    Ok, new record set. Walked in, someone asked if I needed help, I said "Airport Express." He walked me over, scanned it on his iPod Touch, scanned my credit card and emailed me the receipt. Total time
  • Virginia M.
    Virginia M.June 29, 2010
    Danger went above and beyond for customer service and made sure my computer got fixed. Awesome!
  • (RED)
    (RED)June 24, 2010
    Choose the (PRODUCT) RED iPod nano & Apple gives a portion of the proceeds to help fight AIDS in Africa. It costs the same as all the others!
  • Ron A.
    Ron AbramsMay 9, 2010
    Been here 100+ times
    Beware of Green Peace, bums, and others. It's THE place for them to hang out and annoy you as you walk out.
  • Alexander M.
    Alexander MarquiseMarch 11, 2010
    Don't ask for Albie. He works in back of house and doesn't know anything. But if you're a college kid and just need to buy a computer by itself he's your man!
  • Albie M.
    Albie MalafronteMarch 11, 2010
    Been here 50+ times
    Ask for Albie if you plan on buying a computer with One to One, Applecare, and Mobile Me. No one else. Albie.
  • Charles M.
    Charles MartinDecember 23, 2009
    Marcus Weaver is their best Guy by far.
  • Gene C.
    Gene ChuangSeptember 14, 2009
    Been here 5+ times
    whoa they recently rearranged the place, what's with the Progress in Progress benches?
  • Rachael  D.
    Rachael  DeppAugust 10, 2009
    i charge my iphone when it is low on juice while shopping in old town here and also make 12seconds videos if the flash is working on the laptops :)
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