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Astor Crowne Plaza – New Orleans French Quarter

Astor Crowne Plaza – New Orleans French Quarter

Hotel, Resort, and Conference Room
Central Business District, New Orleans
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6.8/10
211
ratings
  • Sara O.
    "valet parking is about $30/day."(5 Tips)
    Wanda D.
    "Nice hotel, very clean and nicely decorated."(4 Tips)
    Andrea C.
    "Great rooms and the beds were super comfy!"(2 Tips)
    PJ W.
    "Great service - love the view of Bourbon St. from our room!"(3 Tips)
70 Tips and reviews
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  • bourbon
  • breakfast food
  • scenic views
  • wifi
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  • Rafael G.
    Rafael GiliczynskiJuly 30
    Been here 5+ times
    Parking is 42+tax, but, you can park for 15/day 4 blocks away at gravier and o'keefe, which is where the valets will park your car.
  • Sallie E.
    Not a damn thing is good at this poor excuse for hotel. Worst front desk I've encountered. They accommodated no requests and didn't try to fix the air conditioning in our room. Fuck this place.
  • Lindsay H.
    We checked in at 4 and our room wasn't ready until almost 5. Several outlets in our room don't work and the valet parking outside is pretty chaotic if you show up at typical check in times.
  • Sharon D.
    Big hotel, good wifi. Conference lunch a little disappointing but good breakfast
  • Allison K.
    Allison KasicNovember 7, 2015
    Everything about this place is janky.
  • Barbara H.
    Barbara HopkinsOctober 26, 2015
    Front desk wouldn't even call a cab for me. :/
  • Tye W.
    Tye WOctober 7, 2015
    Great customer service. Beware of parking rates for your vehicle. 39.95 plus tax
  • Jeffrey W.
    Jeffrey WhittingtonSeptember 29, 2015
    For what I paid for the room, it was nice but I definitely would not consider it 4star.
  • Kaylee
    KayleeAugust 27, 2015
    Been here 5+ times
    No complaints hotel was nice, cheap, and clean. Just like my women
  • Chelsea T.
    Chelsea TishAugust 13, 2015
    Two words: bed bugs
  • Mary S.
    Mary SchultzAugust 3, 2015
    I won't stay here even if a conference is scheduled at this location. I'd rather walk a few blocks away in the humid heat because ants have invaded my room back in 9/2013.
  • Christopher T.
    Christopher TurnerMarch 1, 2015
    Don't bother making reservations. If you are not important enough they give it to someone else who is.
  • Chasing N.
    Chasing NationsFebruary 18, 2015
    Expensive WiFi, $22 a day!! But it's a good location to see the krewes during Mardi Gras
  • Dom W.
    Dom WongJanuary 5, 2015
    Great place to stay...start of bourbon street and french quarters...also directly across the road from the street car stop
  • Mike S.
    Mike SalafiaNovember 4, 2014
    Great location! But then pillows were subpar and the bathroom was dated for a 4 star hotel.
  • Robert M.
    Robert McCartyOctober 5, 2014
    Worst hotel experience of my life. When I checked in the phone, iron, and coffee pot were broken. Ordered room service and was not delivered what I ordered, and more. Epic fail.
  • Brandi B.
    Brandi BrownSeptember 28, 2014
    Great service!
  • Sel M.
    Sel MeirellesAugust 8, 2014
    Aweful hotel, lazy staff, smelly room. 1hour waiting valet to park my car, 2hours in the lobby waiting to check in.
  • Tasha J.
    Tasha JacksonMay 21, 2014
    I would never stay here again. Slow to check you in but early to try to make you check out. Ice machine on my floor didn't work & the outlets in my room were broke. Staff was nice but hotel raggedy.
  • Brent G.
    Brent GrochowskiMarch 26, 2014
    Been here 5+ times
    The room was very nice however service less then par. Towels were forgotten by maid service, TV was broke, took 35 minutes for valet to retrieve our car, valet would not answer the phone to speed itup
  • Daniya T.
    Daniya TamendarovaMarch 8, 2014
    Excellent location on Canal & Bourbon, great service. For a nice view, stay on the lowest floor possible. Loved the relaxation kit that was left on my bed each day.
  • Aaliyah B.
    Aaliyah BartonFebruary 24, 2014
    Been here 5+ times
    Definitely there's no such thing as a deep clean in the rooms
  • Dan S.
    Dan SchiaffoJanuary 19, 2014
    Staff seemed generally quite miserable and room was VERY noisy. We were on the top (sixth) floor overlooking Canal st. First time here so we had no idea. Never again!
  • Paul W.
    Paul WallerJanuary 19, 2014
    Terrible check in service, room not ready at 8pm. I'd stay somewhere else if possible.
  • Sandra S.
    Sandra SharpOctober 30, 2013
    Also on 4Square as the Astor
  • Ken J.
    Ken JansOctober 24, 2013
    Room service failed to deliver breakfast this morning...:-(
  • Adam M.
    Adam MalovrhAugust 1, 2013
    Well the door to the bathroom in my room doesn't close....
  • Jessica G.
    Jessica GonzalezJuly 18, 2013
    And the continental breakfast is awesome
  • Jessica G.
    Jessica GonzalezJuly 18, 2013
    Yes there is no fridge, but they leave you such wonderful products to help you relax while on your trip and the rooms are nice
  • Cassie D.
    Cassie DanielsJuly 15, 2013
    Disappointed that WiFi wasn't complementary. Good stay otherwise. Suggest bringing ear plugs if you plan to sleep.
  • Emily
    EmilyJune 9, 2013
    Very centrally located
  • Dawn N.
    Dawn Norfolk-RossMay 27, 2013
    Not much room to valet car and check in, causes some traffic so be patient ;)
  • Timbo S.
    Timbo SliceMay 8, 2013
    Valet is hit or miss, but not worth the $31 Internets is $10 - which is annoying. A/C is incapable of properly cooling the room. Ridiculously few TV channels. Traffic getting to hotel...Holy Hell!
  • Sara O.
    Sara OberdorfApril 17, 2013
    Excellent location, fridges can be added to room for $25, wifi $10/day, and valet parking is about $30/day. Frederico the concierge was fabulous and friendly!
  • Wanda D.
    Wanda DeJesus E.April 2, 2013
    Nice hotel, very clean and nicely decorated. Wish there had been a fridge in the room. And paying for wi-fi always sucks, especially when it's slow wi-fi.
  • Kassim R.
    Kassim RasoulianMarch 1, 2013
    Room 328 has a horrible view of a wall and a maintenance shed. Avoid this room.
  • Cindy S.
    Cindy SFebruary 17, 2013
    We will NEVER stay here again. You have to leave your car on Canal to Valet parking. There is no one to get your luggage. There were 4 bell hops standing around. It was over $30 to park. NEVER AGAIN
  • Kevin F.
    Kevin FalendaJanuary 1, 2013
    Christine Morris, Director of Transient Sales was awesome and treated us like Royalty. True professional!
  • YW W.
    YW WangDecember 31, 2012
    We were charged in room video though we did not watch any movie. The front desk lady and her manager were rude and refused to correct the bill.
  • Erin A.
    Erin AndrosoffDecember 29, 2012
    Been here 5+ times
    Beds are comfy, hotel is clean in general, staff are friendly and most are knowledgable. Would be nice to have free wifi and for the pool to have been open. (Couldn't get in...?)
  • Brian R.
    Brian RagazziNovember 3, 2012
    Parking is valet-only and $31/day. You may consider parking elsewhere and walking back to the hotel.
  • Alfonso Z.
    Alfonso ZamoraOctober 24, 2012
    We have Mice in my room, if you sign the internet in the lobby it would work in the room
  • Andrea C.
    Andrea CupoloJuly 15, 2012
    Great rooms and the beds were super comfy! I wish there was at least a fridge in the room, but overall a great experience! Super close to Bourbon St and the entire hotel staff was super nice
  • Kris P.
    Kris Parks BartlettJune 9, 2012
    Been here 5+ times
    Ask for a room in the front of the hotel (Canal street) if you want to get any sleep. Otherwise, you'll be up all night with the craziness of Bourbon st.
  • Roxanne A.
    Roxanne AvillanozaJune 3, 2012
    Internet for $10/day?????? SMH
  • Allie P.
    Allie PlumMay 8, 2012
    Says boarding house??? It's a well placed hotel
  • AT&T
    AT&TMarch 30, 2012
    In town for Final Four? AT&T Fan Zone will be the hottest spot at Bracket Town. Stop by 3/30/12 - 4/2/12 to play with the newest AT&T handsets, meet college coaches, shoot hoops, and win great prizes!
  • Raven D.
    Raven DeLangeMarch 16, 2012
    Definitely not what I expected for the price. Won't be coming back
  • Robert F.
    Robert FloodmanMarch 4, 2012
    Awesome service!
  • Evan[Bu]
    Evan[Bu]February 28, 2012
    Take a swim in the world's smallest outdoor pool (located on the 3rd floor).
210 Photos

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