Astor Crowne Plaza – New Orleans French Quarter

Astor Crowne Plaza – New Orleans French Quarter

Hotel · Central Business District
739 Canal Street at Bourbon, New Orleans, LA 70130, United States
Open (Show more)
  • Mon–Sun
    • 24 Hours
Credit Cards:
Yes (incl. American Express & Discover)

Astor Crowne Plaza New Orleans is a four-diamond New Orleans luxury hotel located at the Gateway of the French Quarter.


Based on 111 votes

People have mixed feelings about this place

  • What you need to know
    Sara O.
    "valet parking is about $30/day."(4 Tips)
    Wanda D.
    "Nice hotel, very clean and nicely decorated."(4 Tips)
    Andrea C.
    "Great rooms and the beds were super comfy!"(2 Tips)
    PJ W.
    "Great service - love the view of Bourbon St. from our room!"(3 Tips)
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64 tips and reviews.

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  • valet parking
  • bourbon
  • comfortable
  • scenic views
  • hotel
  • clean
  • concierge
  • eateries
  • friendly staff
  • Tye W.

    Great customer service. Beware of parking rates for your vehicle. 39.95 plus tax

    Tye W · 5 days ago
  • Jeffrey W.

    For what I paid for the room, it was nice but I definitely would not consider it 4star.

    Jeffrey Whittington · 2 weeks ago
  • Kaylee

    No complaints hotel was nice, cheap, and clean. Just like my women

    Kaylee · August 27
  • Chelsea T.

    Two words: bed bugs

    Chelsea Tish · August 13
  • Mary S.

    I won't stay here even if a conference is scheduled at this location. I'd rather walk a few blocks away in the humid heat because ants have invaded my room back in 9/2013.

    Mary Schultz · August 3
  • Christopher T.

    Don't bother making reservations. If you are not important enough they give it to someone else who is.

  • Chasing N.

    Expensive WiFi, $22 a day!! But it's a good location to see the krewes during Mardi Gras

    Chasing Nations · February 18
  • Danielle R.

    Hotel rooms on the lower floors are newer/nicer

    Danielle Robotz · January 9
  • Dom W.

    Great place to stay...start of bourbon street and french quarters...also directly across the road from the street car stop

    Dom Wong · January 5
  • Mike C.

    Great location! But then pillows were subpar and the bathroom was dated for a 4 star hotel.

    Mike Check · November 4, 2014
  • Robert M.

    Worst hotel experience of my life. When I checked in the phone, iron, and coffee pot were broken. Ordered room service and was not delivered what I ordered, and more. Epic fail.

    Robert McCarty · October 5, 2014
  • Brandi B.

    Great service!

    Brandi Brown · September 28, 2014
  • Sel M.

    Aweful hotel, lazy staff, smelly room. 1hour waiting valet to park my car, 2hours in the lobby waiting to check in.

    Sel Meirelles · August 8, 2014
  • Tasha J.

    I would never stay here again. Slow to check you in but early to try to make you check out. Ice machine on my floor didn't work & the outlets in my room were broke. Staff was nice but hotel raggedy.

    Tasha Jackson · May 21, 2014
  • Brent G.

    The room was very nice however service less then par. Towels were forgotten by maid service, TV was broke, took 35 minutes for valet to retrieve our car, valet would not answer the phone to speed itup

    Brent Grochowski · March 26, 2014
  • Daniya T.

    Excellent location on Canal & Bourbon, great service. For a nice view, stay on the lowest floor possible. Loved the relaxation kit that was left on my bed each day.

    Daniya Tamendarova · March 8, 2014
  • Aaliyah B.

    Definitely there's no such thing as a deep clean in the rooms

    Aaliyah Barton · February 24, 2014
  • Dan S.

    Staff seemed generally quite miserable and room was VERY noisy. We were on the top (sixth) floor overlooking Canal st. First time here so we had no idea. Never again!

    Dan Schiaffo · January 19, 2014
  • Paul W.

    Terrible check in service, room not ready at 8pm. I'd stay somewhere else if possible.

    Paul Waller · January 19, 2014
  • Sandra S.

    Also on 4Square as the Astor

    Sandra Sharp · October 30, 2013
  • Ken J.

    Room service failed to deliver breakfast this morning...:-(

    Ken Jans · October 24, 2013
  • Adam M.

    Well the door to the bathroom in my room doesn't close....

    Adam Malovrh · August 1, 2013
  • Jessica G.

    And the continental breakfast is awesome

    Jessica Gonzalez · July 18, 2013
  • Jessica G.

    Yes there is no fridge, but they leave you such wonderful products to help you relax while on your trip and the rooms are nice

    Jessica Gonzalez · July 18, 2013
  • Cassie D.

    Disappointed that WiFi wasn't complementary. Good stay otherwise. Suggest bringing ear plugs if you plan to sleep.

    Cassie Daniels · July 15, 2013
  • Emily

    Very centrally located

    Emily · June 9, 2013
  • Dawn N.

    Not much room to valet car and check in, causes some traffic so be patient ;)

    Dawn Norfolk-Ross · May 27, 2013
  • Timbo S.

    Valet is hit or miss, but not worth the $31 Internets is $10 - which is annoying. A/C is incapable of properly cooling the room. Ridiculously few TV channels. Traffic getting to hotel...Holy Hell!

    Timbo Slice · May 8, 2013
  • Sara O.

    Excellent location, fridges can be added to room for $25, wifi $10/day, and valet parking is about $30/day. Frederico the concierge was fabulous and friendly!

    Sara Oberdorf · April 17, 2013
  • Wanda D.

    Nice hotel, very clean and nicely decorated. Wish there had been a fridge in the room. And paying for wi-fi always sucks, especially when it's slow wi-fi.

    Wanda DeJesus E. · April 2, 2013
  • Kassim R.

    Room 328 has a horrible view of a wall and a maintenance shed. Avoid this room.

    Kassim Rasoulian · March 1, 2013
  • Cindy S.

    We will NEVER stay here again. You have to leave your car on Canal to Valet parking. There is no one to get your luggage. There were 4 bell hops standing around. It was over $30 to park. NEVER AGAIN

    Cindy S · February 17, 2013
  • Kevin F.

    Christine Morris, Director of Transient Sales was awesome and treated us like Royalty. True professional!

    Kevin Falenda · January 1, 2013
  • YW W.

    We were charged in room video though we did not watch any movie. The front desk lady and her manager were rude and refused to correct the bill.

    YW Wang · December 31, 2012
  • Erin A.

    Beds are comfy, hotel is clean in general, staff are friendly and most are knowledgable. Would be nice to have free wifi and for the pool to have been open. (Couldn't get in...?)

    Erin Androsoff · December 29, 2012
  • Brian R.

    Parking is valet-only and $31/day. You may consider parking elsewhere and walking back to the hotel.

    Brian Ragazzi · November 3, 2012
  • Alfonso Z.

    We have Mice in my room, if you sign the internet in the lobby it would work in the room

    Alfonso Zamora · October 24, 2012
  • Andrea C.

    Great rooms and the beds were super comfy! I wish there was at least a fridge in the room, but overall a great experience! Super close to Bourbon St and the entire hotel staff was super nice

    Andrea Cupolo · July 15, 2012
  • Kris P.

    Ask for a room in the front of the hotel (Canal street) if you want to get any sleep. Otherwise, you'll be up all night with the craziness of Bourbon st.

    Kris Parks Bartlett · June 9, 2012
  • Roxanne A.

    Internet for $10/day?????? SMH

    Roxanne Avillanoza · June 3, 2012
  • Allie P.

    Says boarding house??? It's a well placed hotel

    Allie Plum · May 8, 2012
  • AT&T

    In town for Final Four? AT&T Fan Zone will be the hottest spot at Bracket Town. Stop by 3/30/12 - 4/2/12 to play with the newest AT&T handsets, meet college coaches, shoot hoops, and win great prizes!

    AT&T · March 30, 2012
  • Raven D.

    Definitely not what I expected for the price. Won't be coming back

    Raven DeLange · March 16, 2012
  • Robert F.

    Awesome service!

    Robert Floodman · March 4, 2012
  • Evan[Bu]

    Take a swim in the world's smallest outdoor pool (located on the 3rd floor).

    Evan[Bu] · February 28, 2012
  • Evan[Bu]

    The beds are raised at least 3 feet above the ground. Be prepared to do a little pole vaulting.

    Evan[Bu] · February 28, 2012
  • Deb Z.

    Nice rooms

    Deb Zirkle · February 26, 2012
  • Hello Kitty!

    The valet here sucks. Expensive & slow

    Hello Kitty! · February 18, 2012
  • Jeamise B.

    Tell me more about the food their!!!!!

    Jeamise B · February 3, 2012
  • Katelyn E.

    Terrible service! Had things stolen from my room and they accused us of lying.

    Katelyn English · January 15, 2012

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