Astor Crowne Plaza New Orleans is a four-diamond New Orleans luxury hotel located at the Gateway of the French Quarter.
Great customer service. Beware of parking rates for your vehicle. 39.95 plus tax
For what I paid for the room, it was nice but I definitely would not consider it 4star.
No complaints hotel was nice, cheap, and clean. Just like my women
Two words: bed bugs
I won't stay here even if a conference is scheduled at this location. I'd rather walk a few blocks away in the humid heat because ants have invaded my room back in 9/2013.
Don't bother making reservations. If you are not important enough they give it to someone else who is.
Expensive WiFi, $22 a day!! But it's a good location to see the krewes during Mardi Gras
Hotel rooms on the lower floors are newer/nicer
Great place to stay...start of bourbon street and french quarters...also directly across the road from the street car stop
Great location! But then pillows were subpar and the bathroom was dated for a 4 star hotel.
Worst hotel experience of my life. When I checked in the phone, iron, and coffee pot were broken. Ordered room service and was not delivered what I ordered, and more. Epic fail.
Aweful hotel, lazy staff, smelly room. 1hour waiting valet to park my car, 2hours in the lobby waiting to check in.
I would never stay here again. Slow to check you in but early to try to make you check out. Ice machine on my floor didn't work & the outlets in my room were broke. Staff was nice but hotel raggedy.
The room was very nice however service less then par. Towels were forgotten by maid service, TV was broke, took 35 minutes for valet to retrieve our car, valet would not answer the phone to speed itup
Excellent location on Canal & Bourbon, great service. For a nice view, stay on the lowest floor possible. Loved the relaxation kit that was left on my bed each day.
Definitely there's no such thing as a deep clean in the rooms
Staff seemed generally quite miserable and room was VERY noisy. We were on the top (sixth) floor overlooking Canal st. First time here so we had no idea. Never again!
Terrible check in service, room not ready at 8pm. I'd stay somewhere else if possible.
Also on 4Square as the Astor
Room service failed to deliver breakfast this morning...:-(
Well the door to the bathroom in my room doesn't close....
And the continental breakfast is awesome
Yes there is no fridge, but they leave you such wonderful products to help you relax while on your trip and the rooms are nice
Disappointed that WiFi wasn't complementary. Good stay otherwise. Suggest bringing ear plugs if you plan to sleep.
Very centrally located
Not much room to valet car and check in, causes some traffic so be patient ;)
Valet is hit or miss, but not worth the $31 Internets is $10 - which is annoying. A/C is incapable of properly cooling the room. Ridiculously few TV channels. Traffic getting to hotel...Holy Hell!
Excellent location, fridges can be added to room for $25, wifi $10/day, and valet parking is about $30/day. Frederico the concierge was fabulous and friendly!
Nice hotel, very clean and nicely decorated. Wish there had been a fridge in the room. And paying for wi-fi always sucks, especially when it's slow wi-fi.
Room 328 has a horrible view of a wall and a maintenance shed. Avoid this room.
We will NEVER stay here again. You have to leave your car on Canal to Valet parking. There is no one to get your luggage. There were 4 bell hops standing around. It was over $30 to park. NEVER AGAIN
Christine Morris, Director of Transient Sales was awesome and treated us like Royalty. True professional!
We were charged in room video though we did not watch any movie. The front desk lady and her manager were rude and refused to correct the bill.
Beds are comfy, hotel is clean in general, staff are friendly and most are knowledgable. Would be nice to have free wifi and for the pool to have been open. (Couldn't get in...?)
Parking is valet-only and $31/day. You may consider parking elsewhere and walking back to the hotel.
We have Mice in my room, if you sign the internet in the lobby it would work in the room
Great rooms and the beds were super comfy! I wish there was at least a fridge in the room, but overall a great experience! Super close to Bourbon St and the entire hotel staff was super nice
Ask for a room in the front of the hotel (Canal street) if you want to get any sleep. Otherwise, you'll be up all night with the craziness of Bourbon st.
Internet for $10/day?????? SMH
Says boarding house??? It's a well placed hotel
In town for Final Four? AT&T Fan Zone will be the hottest spot at Bracket Town. Stop by 3/30/12 - 4/2/12 to play with the newest AT&T handsets, meet college coaches, shoot hoops, and win great prizes!
Definitely not what I expected for the price. Won't be coming back
Take a swim in the world's smallest outdoor pool (located on the 3rd floor).
The beds are raised at least 3 feet above the ground. Be prepared to do a little pole vaulting.
The valet here sucks. Expensive & slow
Tell me more about the food their!!!!!
Terrible service! Had things stolen from my room and they accused us of lying.