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Audi of Alexandria

(Now Closed)
Automotive Shop
Del Ray, Alexandria
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18 Tips and reviews
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  • RevFranke F.
    RevFranke FNovember 6, 2013
    Been here 10+ times
    CLOSED- moved to Arlington
  • Sisi R.
    Sisi RuanOctober 17, 2013
    really small dealership with barely any parking (squeezing into the lot or street parking), BUT they are moving in a few weeks to what they say will be the largest audi dealership on the east coast
  • Ginger E.
    Ginger EmigJune 16, 2013
    They may want to come out and help people walking the lot interested in buying a car but not going to get my money
  • Tim A.
    Tim AshJune 4, 2013
    Been here 5+ times
    3rd time taking car back for the same issue. Hopefully it'll work this time. Customer service has been great at least!
  • Matthew C.
    Matthew ClarkMay 28, 2013
    Get a free soda from the customer lounge and be sure to see LE in service
  • Christina J.
    Christina JJanuary 11, 2013
    Jason in service is fantastic - great follow-up and professionalism. I'm very impressed!
  • Ben P.
    Ben ParishDecember 14, 2012
    Le Nguyen and Jason Gage have always been fantastic for both S5 and A6's I have serviced there.
  • Carl B.
    Carl BurrellNovember 20, 2012
    Been here 5+ times
    Valet parking is available. Courtesy staff!
  • donna b.
    donna bavelySeptember 18, 2012
    friendlier than ive ever experienced...not to mention i got a check in the mail for $900 on my trade bc they made more $ than they expected. UNHEARD OF! LOVE BUTTON!!!
  • Welby L.
    Welby LukFebruary 18, 2012
    Hmm...if the service and sales here were any better I believe I would be getting a foot massage..no other Audi dealer has been this good!
  • the aj *.
    the aj *January 10, 2012
    Been here 5+ times
    New service dept but I haven't seen marked improvement. They had my car for almost a week on a simple brake/wheel diagnostic. Waited 45min for loaner. Don't let the smiles fool you. Go elsewhere
  • LaTasha B.
    LaTasha BarnesNovember 3, 2011
    Go to Audi of Silver Spring...waaay better service, especially in sales.
  • Farrah F.
    Farrah FojasOctober 17, 2011
    Been here 5+ times
    They have finally stepped up their loaner fleet!
  • Derek H.
    Derek HammMarch 25, 2011
    Been here 100+ times
    A long day. What next?!
  • Derek H.
    Derek HammMarch 17, 2011
    Been here 100+ times
    Derek in parts has great customer service. Marc in Service is great
  • Mark B.
    Mark Boltz-RobinsonJanuary 6, 2011
    Been here 10+ times
    Tori in service is great, but the problems are not yet resolved. Stay tuned.
  • stanton C.
    stanton CJanuary 5, 2011
    Very few loaner cars. They push you to get the Enterprise loaners - Ford Focus, Hyundai Sonata. Very disappointing for a luxury make.
  • Jenny
    JennyDecember 15, 2010
    Finds calling to set up a service appt very frustrating. Each time has been over 30 min. on hold. Talk about customer service!
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