sent a long email to the mgt once. Staffs were very ill-mannered. Disrespect customers. They speak as if their colleague is deaf. Uncomfortable for customers to sit back & relax.
Unpleasant odour inside the restaurant. Management should do something about it
The rest is really smelly & dirty. Food are not hot. Root beers not cold at all,room temperature . No cold mugs. Think many times before deciding to go in. There are many other alternative shops.
The best Root Beer Float with double scoop ice cream.
Service rather slow so be prepared to stay in queue for a bit
Food not good,service suck...they serve me like i owe them money.i will not spend a single cent in this restaurant in the future.
Avoid this place... Worst a&w in the world..
Slow service here! Thumbs down!
Fucking slow service,and staffs are so bloody rude.typical kg.
Plus the place smell bad inside. When was the last time they cleaned up?!
Even when all counters are open, the staff moves like a bunch of sloths! VERY SLOW SERVICE!
This has got to be the slowest 'fast' food joint ever. Seriously, don't even bother!
This place is ridiculously slow! Also, look at the uniform of staff here and guess how long they've not been washed?
Bad service & dirty! Not recommended here!
Under staff. Extremely Sloooooow service.
service is super duper slow + cannot sit outside anymore
smelly at the back....my friend and i choose to seat outside the restaurant
SERVICE SUCKS BALLS AND THE STAFF ARE RETARDED.
Agreed! Damn lousy service
A bit smelly at the place in back of the restaurant
All staff have serious attitude problem! No wonder shop getting smaller!
A&W Boss, I'm talking to you! Get your staff Rabiatul out of here!
Bad service. Soggy curly fries like it has been there since morning. Beware!
Service is crap here, don't come. These guys suck
Love the delicious root beer float !!
Try your best to get a seat in front or outside at the Rainforest. Sometimes the staff don't do a good job cleaning out the trash bins and the seating area at the back can smell nasty. :(