Best Buy

Best Buy Mobile

Electronics Store · Union Square
2 Union Square (at 4th Ave), New York, NY 10003, United States
Open until 10:00 PM (Show more)
  • Mon–Thu
    • 9:00 AM–9:00 PM
  • Fri
    • Midnight–10:00 PM
  • Sat
    • 9:00 AM–10:00 PM
  • Sun
    • 9:00 AM–8:00 PM
Credit Cards:
Yes (incl. Discover & Visa)

Based on 453 votes

People have mixed feelings about this place

  • What you need to know
    "If Geek Squad has to send it out to be repaired.....DON'T DO IT!"(3 Tips)
    Tina H.
    "Pro: Open 24 hours so no glares when I stroll in at 8:45pm."(11 Tips)
    Kimmie O.
    "Great best buy!"(2 Tips)
    The Salup Group
    "Sling Box and watch TV"(4 Tips)
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  • Popular

123 tips and reviews.

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  • all tips and reviews
  • 24-hour
  • TVs
  • geek squad
  • great best buy
  • wifi
  • dancing
  • music
  • cameras
  • staff
  • movies
  • recycling
  • restrooms
  • gifts
  • performances
  • air conditioning
  • toys
  • Christmas
  • Anand O.

    Open 24 hours but service is awful at night.

    Anand Oza · September 8
  • Thomas P.

    While I'm not a big fan of Best Buy in general, this one is open 24 hours. Also they price match several other stores like B&H, so you can get your stuff here when the other ones are closed.

    Thomas Pajor · September 6
  • Jason A.

    Worst customer service ever

    Jason Anthony · August 17
  • Alanoud A.

    Great staff 👌

    Alanoud Alsuhibani · August 6
  • Marlon G.

    It's where I go to buy a 60 inch TV at 3 am in the morning

    Marlon Gayle · April 11
  • Marlon G.

    I like that it's open 24 hours

    Marlon Gayle · March 24
  • Randy S.

    Don't buy best buy Phone insurance. They still wanted me to give them 150 b/c I broke my phone! They suck! Read more

    Randy Sidberry · March 16
  • Kimmie O.

    Great best buy! Very friendly, helpful & attentive staff!

    Kimmie Ohh · March 14
  • Winnie

    Open 24 hours!

    Winnie · December 31, 2014
  • Sara T.

    They're open 24 hours which is great, but the stock is pretty picked over.

    Sara T. · October 23, 2014
  • Jade N.

    Came here to pick up games on two occasions and have come to the conclusion that their service sucks. Avoid if you can.

    Jade Ng · October 22, 2014
  • Thomas M.

    Open 24/7 except for a few hours late sunday night

    Thomas Mo · August 28, 2014
  • Eric B.

    Horrible customer service. It's great that they're open 24 hrs, but don't trust anything they tell you. They know next to nothing if the products they sell.

    Eric B. · August 26, 2014
  • Esteban M.

    Tons of stuff to play with

    Esteban Moya · August 22, 2014
  • Uwvie O.

    You're better off going online than this store

    Uwvie Obodo · August 18, 2014
  • Jordan I.

    The geek squad guys are very helpful and sometimes hilarious.

    Jordan Isaacson · August 18, 2014
  • Amanda L.

    Buy Amazon kindle gift cards if you have a Best Buy gift card - just apply it to your account and you can use it for any purchase!

    Amanda L · June 20, 2014
  • Best Buy

    Join us at the Union Square Best Buy for a free hands-on #DSLR Workshop - held 6/8, 6/22, and 6/29. Sign-up & learn to take better photos. Read more

    Best Buy · June 4, 2014
  • Neetin

    In store pick up takes way too long and there isn't any a/c while you wait in line.

    Neetin · June 2, 2014
  • Felix B.

    Most Best buy have bad customer service but this one is the worst. Avoid it if possible.

    Felix Badia · June 2, 2014
  • Nick O.

    Open 24/7!

    Nick Ober · January 22, 2014
  • Heming L.

    Now with a Google Stand

    Heming Leira · November 27, 2013
  • Reuben C.

    The men's bathroom has no soap. Remember that when you see a guy walk out of the bathroom. You know what's been in his hand

    Reuben Cupit · October 13, 2013
  • Owen I.

    A/C! Precious, precious air conditioning

    Owen Ito · September 1, 2013
  • Louay K.

    Ask for Quantavia, the friendliest and most helpful, really the best sales person in the city. Galo the manager is Awesome too.

    Louay Khraish · June 12, 2013
  • Charles F.

    Nobody knows what's going on

    Charles Forde · May 23, 2013
  • Max G.

    Worst customer service!

    Max G · May 21, 2013
  • Ki C.

    This is a great Best Buy location if you are completely self-sufficient, don't need any help or service whatsoever and plan on shoplifting. Otherwise, you may want to visit a better-run location.

    Ki Choi · May 10, 2013
  • Tina H.

    Pro: Open 24 hours so no glares when I stroll in at 8:45pm. Con: I've been here three times looking for help on previously purchased electronics. And three times the employees have been of zero help

    Tina Henry · May 2, 2013
  • Catherine S.

    Check out the Samsung Experience Store- they let you play with all of the new phones and tablets.

    Catherine Schneider · April 24, 2013
  • Silky W.

    Check out the music equipment section

    Silky Waves5 · April 15, 2013
  • Guy B.

    bought an Ipad, I was amazed to see that even when you buy a ~700$ device you still get a nylon bag that even your grocer will be ashamed of giving

    Guy Boazy · March 26, 2013
  • GiGi

    I walked up to a group of 3 staff members & they all pointed me across the store to "ask the woman over there". Awesome customer service!

    GiGi · March 13, 2013
  • Anand S.

    Go to the Indian guy with the turban

    Anand Somasundaram · March 10, 2013
  • Zack M.

    Love this best buy. 24 hours =)

    Zack McFadden · March 3, 2013
  • Bradley Associates Financial Solutions

    Cut Your Phone Bill - 1. Switch to Internet calling. By limiting call expenses internet calling plans can help you on your personal finances. Compare to the traditional landline, adding local, long... Read more

  • Bruce R.

    Fucking slow and rude as fuck.

    Bruce Rodriguez · February 26, 2013
  • Cali G.

    Don't expect anyone to actually help you or be of service.

    Cali Green · February 17, 2013
  • Trudy L.

    Geek squad is helpful!

    Trudy L · February 13, 2013
  • Paul S.

    PC Richards is one block east. Don't purchase a high prices item without checking both stores.

    Paul Skirbe · February 10, 2013
  • Clarisse C.

    Weee.. Hanging out at bestbuy!

    Clarisse Chan · December 7, 2012
  • Jorge O.

    Even though this store claims to be 24-hours, avoid it between midnight and 1am. They need to "reset their registers for the next day" and you'll be waiting in line for an hour.

    Jorge Ortiz · November 29, 2012
  • Aaron B.

    God awful customer service.... Order online or go to the store on 23rd...

    Aaron B · November 26, 2012
  • Ricardo C.

    Be wary when making orders online for in-store pick ups..apparently they send emails saying that your order is ready, when the product is not even in stock..boycotting this location til further notice

    Ricardo Cabrera · November 26, 2012
  • melanie m.

    Worst cust serv, see what i want, ask for it, purch & done. Ez 5min transaction. no eye contact, no thnzor you're welcome to my thnx, no well wishes. I just dropped $300 for min effort on their part!

    melanie magatelli · November 25, 2012
  • Bloomberg TV HD

    Global computer sales jumped nearly 50% between 2006 and 2011. The fastest growing region for sales in 2011 was Latin America.

    Bloomberg TV HD · November 20, 2012
  • Dominick A.

    Thanks to the mayor and Sarah from gaming i will get my game... Yay. Kill some zombies...

    Dominick Alfonso · November 11, 2012
  • Ramiro

    I agree service is average, and beware of prices! They are 40% more expensive than! ask for them to charge you the on-line price

    Ramiro · September 20, 2012
  • Paul P.

    Don't bother doing in-store pickup here. It takes forever.

    Paul Parker · August 29, 2012
  • Cally S.

    love the stuff! and the best was when nicki minaj came 4 album signing!!! AWESOME!!! wasn't there though :'/

    Cally Star · August 9, 2012

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Other Best Buy locations

  • Best Buy 622 Broadway (btwn Bleecker & Houston St)

  • Best Buy 529 5th Ave (btwn 43rd and 44th St.)

  • Best Buy 60 W 23rd St (at 6th Ave)

See all Best Buy locations in New York City»

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