Best Buy

Best Buy

1880 Broadway (at W 62nd St.), New York, NY 10023
Closed until 10:00am (Show more)
  • Mon–Thu
    • 10:00 AM–9:00 PM
  • Fri–Sat
    • 10:00 AM–10:00 PM
  • Sun
    • 11:00 AM–8:00 PM
Credit Cards:
Yes (incl. Discover & Visa)

Making technology work for you.


Based on 984 votes

Lots of people like this place

Total Visitors
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  • Popular
  • Recent

58 Tips

People talk about:

  • "The mobile section needs to be upgraded with more products but..." (2 tips)
  • "Worst customer service ever on cameras!" (3 tips)
  • "The first down Escalater is broken today!" (2 tips)
  • Danny H.

    This place is awesome and has the most handsome Inventory manager in the world.

    Danny H. · April 13, 2010
  • Wesley K.

    If you are a musician and looking to play on the stage, submit your info at

    Wesley K. · July 15, 2010
  • Doodle H.

    Maybe one of the three people sitting in the back can actually get up and do something. Just a thought.

    Doodle H. · February 16, 2013
  • Dennis B.

    The slowest staff I ever seen. They all in coma and didn't care even whe I called for supervisor. How come these guys get a job?

    Dennis B. · August 11, 2011
  • Colin R.

    this store is awesome

    Colin R. · December 31, 2010
  • Wesley K.

    Fashion Meets Technology on the Upper West Side! Fashion Night Out (Sept. 10 6p-11p) will be an evening full of exciting events including music performances, photography demonstrations & food.

    Wesley K. · September 3, 2010
  • Buick

    If you’re out shopping for a tech-savvy loved one check out the Wired Store in Times Square. The store is open daily from 12-7 p.m. 11/18 to 12/24. (Closed Mondays and Tuesdays)

    Buick · November 17, 2011
  • Chris S.

    You found what you want? Great! It'll now take you 20mins to buy it!

    Chris S. · September 16, 2011
  • Jabbar F.

    When visiting the store, show the Mayor some respect , lol

    Jabbar F. · July 9, 2011
  • wes g.

    Earn points and save big with a free Reward Zone membership. Spend $2500/year and become a Premier Silver member! See an associate for details.

    wes g. · April 18, 2010
  • Elana B.

    Three levels of electronic fun, how could you go wrong? And the staff was really helpful. And wifi!

    Elana B. · December 23, 2013
  • Dione D.

    Recently renovated, the lower level looks amazing!

    Dione D. · October 19, 2013
  • Best Buy

    Join Chief Baking Officer, Bobbie Lloyd from Magnolia Bakery at the Upper West Side Best Buy store at 62nd and Broadway on October 19 at 1-4PM. More info:

    Best Buy · October 10, 2013
  • Edwin M.

    Check out the Magnolia section to be amazed by 4K resolution!

    Edwin M. · June 23, 2013
  • Mark S.

    Worst store ever. Elevator never works also.

    Mark S. · March 23, 2013
  • Sean-Patrick H.

    Worst shape I have ever seen this location in. Switch in management really hurt it...staff are rude and focus on gossip rather than helping. Inventory is a joke. Go to a different location!!!

    Sean-Patrick H. · December 23, 2012
  • Eddie K.

    Worst customer service ever. Associates will ignore you and focus only on those interested in buying expensive equipment. However, I will say, the Returns Department is awesome!

    Eddie K. · July 20, 2012
  • Marco S.

    You should know exactly what you're looking for, staff is as helpful as the gum you're chewing. Other than that, you can find good prices.

    Marco S. · March 19, 2012
  • Raul C.

    A little hard to spot, but that makes the shopping experience much easier. Read more

    Raul C. · September 26, 2011
  • Fernando d.

    Ariel is a fantastic manager in the mobile department. Took the time to help us out with a # transfer. Ask him for help.

    Fernando d. · September 19, 2011
  • Jeffrey H.

    One of two Best Buys in the city that actually have employees that pretend to work. Such a relief when they are actually helpful.

    Jeffrey H. · June 3, 2011
  • Joe O.

    Free Wi-Fi here, & staff are quite helpful!

    Joe O. · January 21, 2011
  • Barbara C.

    They're filming a commercial and I just saw Lil Jon's short ass! Lol. Yeahhhh!! Okkkk!! Whatttttt???

    Barbara C. · November 13, 2010
  • Warren B.

    I love best buy but this is their worst store in the country. Surly help. Irony is it is in most expensive apt building n NYC.

    Warren B. · July 10, 2010
  • Best Buy

    Join us at the Upper West Side Best Buy for a chance to meet Ledisi on Friday, March 14. Get more details in store or at: Read more

    Best Buy · March 7
  • Chris P.

    Day after verdict, store had "we are all Trayvon, we are all guilty" signs. Not sure that's appropriate.

    Chris P. · July 14, 2013
  • Jess D.

    Passive aggressive

    Jess D. · May 20, 2013
  • Jess D.

    It would be nice if there was such thing as customer service but not only did they get my name wrong they were a bunch of jerks!! Get an education

    Jess D. · May 20, 2013
  • Raysa T.

    This is the fastest in-store pickup I've ever experience! Buy online thru Upromise, get cash back and pick up in store within 20-30 mins if available in your store!

    Raysa T. · May 4, 2013
  • Katie

    Just asked for help and response was 'is it a quick question'. Best Buy on track to be Circuit City.

    Katie · April 27, 2013
  • Emil J.

    Customer service at its worst on the " online" pick up area , no one in line but us and it took 20 mins... They were too busy talking to each other

    Emil J. · March 10, 2013
  • Hi N.


    Hi N. · December 7, 2012
  • Marlon

    Awful customer service. Online pickup is a mess. Avoid.

    Marlon · November 28, 2012
  • Ilana R.

    Excellent help

    Ilana R. · November 25, 2012
  • Breno P.

    not all that. nice to see the products, cool displays... full of people, slow to get information and to pay...

    Breno P. · September 27, 2012
  • Marcel D.

    The service for the mobile section is horrible the people are to lazy to search for things and actually do their job....horrible

    Marcel D. · September 22, 2012
  • Joa

    The employees at customer service are extremely knowledgable and helpful! They may be short staffed, but be patient and you will be rewarded with excellent service!

    Joa · September 9, 2012
  • Johan S.

    Customer bathrooms can be found in lower level 2...very convenient in Lincoln center

    Johan S. · September 3, 2012
  • Chris L.

    Worst customer service ever on cameras!

    Chris L. · July 19, 2012
  • GUNNAR Optiks

    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!

    GUNNAR Optiks · May 14, 2012
  • Theda S.

    Do not shop here. You can't find anyone to help you on the floor and when you do they can't be bothered to help you. Worst customer service ever!

    Theda S. · May 12, 2012
  • Tim B.

    Look for James if you have TV questions

    Tim B. · March 18, 2012
  • NJ Auto Auction J.

    The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest

    NJ Auto Auction J. · March 7, 2012
  • Konrad J.

    Wednesday: 20% Off on ink and toner

    Konrad J. · February 1, 2012
  • Paul R.

    get a deal

    Paul R. · January 16, 2012

    Looking for new headphones? Check out SOL REPUBLIC headphones located in the mobile section. They are nearly indestructible and wont break on you!

    SOL REPUBLIC · October 5, 2011
  • Carlos Eduardo J.

    Muito mais calma e confortável para fazer compras do que a loja localizada na 5a. Avenida.

    Carlos Eduardo J. · July 18, 2013
  • Reinaldo B.

    Nao comprei nada, mas tinha muita coisa.

    Reinaldo B. · January 5
  • Alexey M.

    Не нашел ничего интересного, iPhone без контракта можно купить только в фирменном магазине apple

    Alexey M. · January 4
  • Manuel G.

    Muy mal servicio

    Manuel G. · July 19, 2011

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Bri D.

Mayor: Bri D.

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