Best Buy

Best Buy

1880 Broadway (at W 62nd St.), New York, NY 10023, United States
Closed until 10:00 AM tomorrow (Show more)
  • Mon–Thu
    • 10:00 AM–9:00 PM
  • Fri–Sat
    • 10:00 AM–10:00 PM
  • Sun
    • 11:00 AM–8:00 PM
Credit Cards:
Yes (incl. Discover & Visa)

Making technology work for you.


Based on 178 votes

People like this place

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62 tips. Filter by taste:

  • all tips
  • TVs
  • wifi
  • magnolia
  • mobile section
  • free Wifi
  • bakeries
  • films
  • music
  • cameras
  • performances
  • restrooms
  • photography
  • musicians
  • Danny H.

    This place is awesome and has the most handsome Inventory manager in the world.

    Danny Howell jr · April 13, 2010
  • Wesley K.

    If you are a musician and looking to play on the stage, submit your info at

    Wesley Klein · July 15, 2010
  • Doodle H.

    Maybe one of the three people sitting in the back can actually get up and do something. Just a thought.

    Doodle Hedz · February 16, 2013
  • Dennis B.

    The slowest staff I ever seen. They all in coma and didn't care even whe I called for supervisor. How come these guys get a job?

    Dennis Beloff · August 11, 2011
  • Jabbar F.

    When visiting the store, show the Mayor some respect , lol

    Jabbar Feggins · July 9, 2011
  • Colin R.

    this store is awesome

    Colin Rochester · December 31, 2010
  • Wesley K.

    Fashion Meets Technology on the Upper West Side! Fashion Night Out (Sept. 10 6p-11p) will be an evening full of exciting events including music performances, photography demonstrations & food.

    Wesley Klein · September 3, 2010
  • Best Buy

    Join us at the Union Square Best Buy store for a free hands-on #DSLR Workshop - held 6/8, 6/22, and 6/29. Sign-up & learn to take better photos. Read more

    Best Buy · June 4, 2014
  • Buick

    If you’re out shopping for a tech-savvy loved one check out the Wired Store in Times Square. The store is open daily from 12-7 p.m. 11/18 to 12/24. (Closed Mondays and Tuesdays)

    Buick · November 17, 2011
  • Chris S.

    You found what you want? Great! It'll now take you 20mins to buy it!

    Chris Sullivan · September 16, 2011
  • wes g.

    Earn points and save big with a free Reward Zone membership. Spend $2500/year and become a Premier Silver member! See an associate for details.

    wes gray · April 18, 2010
  • Elana B.

    Three levels of electronic fun, how could you go wrong? And the staff was really helpful. And wifi!

    Elana Betaharon · December 23, 2013
  • Dione D.

    Recently renovated, the lower level looks amazing!

    Dione Drew · October 19, 2013
  • Best Buy

    Join Chief Baking Officer, Bobbie Lloyd from Magnolia Bakery at the Upper West Side Best Buy store at 62nd and Broadway on October 19 at 1-4PM. More info:

    Best Buy · October 10, 2013
  • Edwin M.

    Check out the Magnolia section to be amazed by 4K resolution!

    Edwin Marcelo · June 23, 2013
  • Mark S.

    Worst store ever. Elevator never works also.

    Mark Servidio · March 23, 2013
  • Sean-Patrick H.

    Worst shape I have ever seen this location in. Switch in management really hurt it...staff are rude and focus on gossip rather than helping. Inventory is a joke. Go to a different location!!!

    Sean-Patrick Hillman · December 23, 2012
  • Eddie K.

    Worst customer service ever. Associates will ignore you and focus only on those interested in buying expensive equipment. However, I will say, the Returns Department is awesome!

    Eddie K · July 20, 2012
  • Raul C.

    A little hard to spot, but that makes the shopping experience much easier. Read more

    Raul Chavez · September 26, 2011
  • Fernando d.

    Ariel is a fantastic manager in the mobile department. Took the time to help us out with a # transfer. Ask him for help.

    Fernando de Leon · September 19, 2011
  • Jeffrey H.

    One of two Best Buys in the city that actually have employees that pretend to work. Such a relief when they are actually helpful.

    Jeffrey Hawkins · June 3, 2011
  • Joe O.

    Free Wi-Fi here, & staff are quite helpful!

    Joe Ortiz · January 21, 2011
  • Barbara C.

    They're filming a commercial and I just saw Lil Jon's short ass! Lol. Yeahhhh!! Okkkk!! Whatttttt???

    Barbara Codner · November 13, 2010
  • Warren B.

    I love best buy but this is their worst store in the country. Surly help. Irony is it is in most expensive apt building n NYC.

    Warren Bimblick · July 10, 2010
  • Dave S.

    Nice place but they tried rushing me a bit and some other customers.

    Dave Smith · November 12, 2014
  • Shpak I.

    Tasha was awful! She had zero product knowledge, spoke quietly even after request, didn't call anybody knowledgeable to help, told us to look for smbd else. Most unprofessional and wasted my time!

    Shpak Irina · October 26, 2014
  • Minh-Ha N.

    They price match anything on Amazon. But returns are possible, especially important if you buy the wrong thing or just change your mind.

    Minh-Ha Nguyen · August 8, 2014
  • Anthony M.

    Don't do in-store pickup at this location. It always takes FOREVER.

    Anthony Mo. · July 23, 2014
  • Mahmut K.

    Thank you for free wifi connection :)

    Mahmut Karslıoğlu · April 30, 2014
  • Best Buy

    Join us at the Upper West Side Best Buy for a chance to meet Ledisi on Friday, March 14. Get more details in store or at: Read more

    Best Buy · March 7, 2014
  • Chris P.

    Day after verdict, store had "we are all Trayvon, we are all guilty" signs. Not sure that's appropriate.

    Chris Peterson · July 14, 2013
  • Jess D.

    Passive aggressive

    Jess D. · May 20, 2013
  • Jess D.

    It would be nice if there was such thing as customer service but not only did they get my name wrong they were a bunch of jerks!! Get an education

    Jess D. · May 20, 2013
  • Raysa T.

    This is the fastest in-store pickup I've ever experience! Buy online thru Upromise, get cash back and pick up in store within 20-30 mins if available in your store!

    Raysa Toribio · May 4, 2013
  • Katie

    Just asked for help and response was 'is it a quick question'. Best Buy on track to be Circuit City.

    Katie · April 27, 2013
  • Emil J.

    Customer service at its worst on the " online" pick up area , no one in line but us and it took 20 mins... They were too busy talking to each other

    Emil Joubert · March 10, 2013
  • Hi N.


    Hi Nig · December 7, 2012
  • Ilana R.

    Excellent help

    Ilana Rabinowitz · November 25, 2012
  • Breno P.

    not all that. nice to see the products, cool displays... full of people, slow to get information and to pay...

    Breno Pires · September 27, 2012
  • Marcel D.

    The service for the mobile section is horrible the people are to lazy to search for things and actually do their job....horrible

    Marcel Dumnici · September 22, 2012
  • Joa

    The employees at customer service are extremely knowledgable and helpful! They may be short staffed, but be patient and you will be rewarded with excellent service!

    Joa · September 9, 2012
  • Johan S.

    Customer bathrooms can be found in lower level 2...very convenient in Lincoln center

    Johan Sanmartin · September 3, 2012
  • Chris L.

    Worst customer service ever on cameras!

    Chris Lynn · July 19, 2012
  • GUNNAR Optiks

    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!

    GUNNAR Optiks · May 14, 2012
  • Theda S.

    Do not shop here. You can't find anyone to help you on the floor and when you do they can't be bothered to help you. Worst customer service ever!

    Theda Sandiford · May 12, 2012
  • Tim B.

    Look for James if you have TV questions

    Tim B · March 18, 2012
  • NJ Auto Auction J.

    The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest

  • Carlos Eduardo J.

    Muito mais calma e confortável para fazer compras do que a loja localizada na 5a. Avenida.

    Carlos Eduardo Jadon · July 18, 2013
  • Reinaldo B.

    Nao comprei nada, mas tinha muita coisa.

    Reinaldo Bonfim · January 5, 2014
  • Alexey M.

    Не нашел ничего интересного, iPhone без контракта можно купить только в фирменном магазине apple

    Alexey Mishagin · January 4, 2014

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