Best Buy

Best Buy

Electronics Store
Midtown East, New York
102 Tips and reviews
  • TVs
  • wifi
  • gifts
  • cameras
  • electronics
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  • Douglas S.
    Douglas SouzaNovember 25, 2014
    At 5th Ave. Just a few steps from your hotel it has lots of electronics and gadgets with a nice price. Just launched devices may not be available for pickup ...
    Upvoted Sep 9
  • Sultan H.
    Very nice place for electronics. Very organized and variety I liked it and recommended.
  • Louise R.
    Louise RamosJuly 12, 2012
    If you are a Portuguese speaker (or English), talk to Vera and Claudio, they're very nice and helpful Brazilian staff. Luckly, I didn't have an awful experience as the other people who left a tip here
  • S A.
    S AMay 1, 2013
    Been here 5+ times
    Only one person working the return line. All others are at the registers. Clearly making sales is more important you them and you just have to wait if you change your mind about a product.
  • Sophia W.
    Sophia WilliamsNovember 20, 2015
    The sales guy Julio was really nice and my friend and I ended up buying a headset and speaker.
  • Haya A.
    Haya Al DossaryAugust 30, 2015
    The guys are pretty useless when you ask specific questions, whether it's CDs or a laptop case, plenty of choices though
  • G Style Magazine
    G Style MagazineAugust 5, 2011
    This is a Flag ship Best Buy, say hi to the Publisher of G Style Magazine if you see him roaming around. Also whenever new artists release albums, many times it will happen at this location.
    Upvoted Sep 25
  • Carlos P.
    Carlos PereaDecember 22, 2012
    Michael and Imran were extremely helpful. They were able to answer every question my mom had regarding her first iPhone.
  • Daron Y.
    Daron YondemJanuary 16, 2015
    Been here 5+ times
    Don't like the fact the store gets very crowded by tourists and usually you can't find he top of the line products. They always go out of stock :(
  • Mary Elise Chavez
    Mary Elise ChavezNovember 23, 2012
    Their floor staff is equivalent to zoo animals released from a cage who just discovered a remote control for the first time. Clueless and overselling. If you can, get your products at Apple.
  • Buick
    BuickNovember 17, 2011
    Get some gift ideas for the tech lover at the Wired Store in Times Square, happening 11/18 to 12/24 daily from 12-7 p.m. (Closed Mondays and Tuesdays).
  • Cesar L.
    Cesar L.September 29, 2015
    Is not easy to ask a question to someone in the store , imagine how difficult is to get a answer !
  • 🔰 Uzay☕ .
    🔰 Uzay☕ 🎆"GlassChild"👑April 3, 2015
    Been here 5+ times
    Only the new smartphones have a working model. All others are just to show-off and fake.
  • Grace M.
    Grace MolinaMay 30, 2012
    I feel that ppl that have time to write a page about a store doesn't have a life. Get one, it NYC what do you expect about the overcrowding it the city.
  • Jamil S.
    Jamil SmithNovember 12, 2013
    Look for Troy in the MP3 department. Incredibly helpful and professional.
  • Tamara D.
    Tamara Duffy3 weeks ago
    Great place when you need something quick for a meeting
    Upvoted 2 days ago
    SOL REPUBLICOctober 5, 2011
    Looking for new headphones? Check out SOL REPUBLIC headphones in the mobile section. Best looking and sounding headphones for under $100.
  • Jonathan R.
    Jonathan RogersDecember 24, 2010
    Been here 5+ times
    Agreed w/ Anna T. The ones on 23rd & 6th or 72nd & B'Way seem more helpful and less crowded...less tourists at the aformentioned locations.
  • NJ Auto Auction J.
    The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest
  • Crazycol
    CrazycolSeptember 17, 2014
    Love this store really helpful team and great demos.
  • Adam I.
    Adam IndiktFebruary 27, 2015
    Most prices aren't cheap, but occasional specials worth buying.
  • GUNNAR Optiks
    GUNNAR OptiksMay 14, 2012
    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!
  • william m.
    william mariscalJanuary 4, 2014
    TOM TOM GPS HAS MEXICO MAPS INCLUDED , the employees never could tell me what GPS include Mexico maps, they always has a ugly face to costumers
  • Kimmie O.
    Kimmie OhhMarch 14, 2015
    Friendly staff but it tends to get busy here
  • Josua M.
    Check downstairs for Microsoft products. Also SD storage cards were cheaper when I was there.
  • Lorence R.
    Lorence RMarch 5, 2013
    If you love ghetto, neck rolling, eye rolling "customer service" employees/reps, then this is the place for you.
  • Anna F.
    Anna FinlayJanuary 1, 2013
    Not the best customer service. When we were on line a girl asked if we were using a card to pay. We explained we were using a gift card. She seemed very confused and used her hand to dismiss us...
  • Gabriel M.
    I come here to see what I want, then I buy it on Amazon.
  • Jenny L.
    Jenny LewJanuary 8, 2012
    Been here 100+ times
    Save $100 off any Tablet, Laptop, or select Gaming Console with purchase of a Mobile Hotspot... Wowwwwwww!!!!!!!!
  • Devonta
    DevontaJuly 18, 2013
    Don is the man! Great manager. Clean store.
  • Michael M.
    Michael MoskowitzSeptember 7, 2015
    Friendly staff, short lines and no hassle returns.
  • Giselle C.
    Giselle CouraOctober 3, 2015
    Brazilian employee to help with the shopping. Good prices!
  • Nick J.
    Nick JohnsonAugust 2, 2015
    A good place to buy electronics if you have no soul.
  • Mariano Ezequiel N.
    Mariano Ezequiel NoreñaOctober 25, 2014
    All you need in one place !
  • Ricardo L.
    Nice BB! They had the UE!
  • Leo C.
    Leo CDecember 23, 2015
    Been here 10+ times
    picked up and online order. service was quick and efficient.
  • Ray F.
    Ray FowlerJanuary 17, 2013
    Yeah get colleagues to listen to customers and then they may close the sale with a bigger value
  • Samuel S.
    Samuel SpringleApril 19, 2011
    Selections here aren't the greatest. You might try the Union Square store instead.
  • Jennifer L.
    Jennifer LopezSeptember 6, 2013
    Have not actually gone in yet
  • Nadia I.
    Nadia IssaBellaNovember 3, 2015
    It'll be better once it's renovated. Odd layout right now.
  • Flynn J.
    Flynn JonesApril 12, 2012
    Been here 5+ times
    If there's free WiFi here, how come neither of the display consoles NOR MY IPHONE can access it? I guess that's why it's free...
  • Rodrigo A.
    Rodrigo ArtaviaDecember 29, 2015
    Good location. But not any different here
  • Nuri J.
    Nuri JeonDecember 30, 2014
    They have a toilet downstairs.
  • Horace aka Tha Bo$s
    Horace aka Tha Bo$sFebruary 19, 2013
    Been here 5+ times
    Google their newest Price Match Policy ... Hint: Amazon
  • Yasu
    YasuJuly 10, 2012
    Every time I passed by, the store was crowded and displays are confusing. Even inventory look limited. Not a good store to shop.
  • Michael B.
    Michael BrunoMay 22, 2011
    Very helpful staff but I don't care for this location. Small and cramped and very long lines.
  • Richard D.
    Richard D.August 13, 2012
    There is nothing in this store that you can't get at a better price in the neighborhood - under staffed and over priced!
  • Ben A.
    Ben AndrewsJuly 11, 2011
    Possibly the worst Best Buy I've ever been to. Totally understaffed, you stand around waiting for assistance for 20 some mins and forget about trying to call, you're on hold for >30 mins. Just awful.
  • Stark
    StarkSeptember 20, 2011
    Only incompetent management would put trainees on customer service during a big game release while other employees stand around laughing and chatting to each other. Avoid this place like the Plague.
  • GRAE N.
    GRAE New YorkDecember 11, 2011
    The one in Union Sq is open 24/7 on some nights.
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