Best Buy

Best Buy

Electronics Store
Midtown East, New York
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7.3/10
960
ratings
  • benjamin b.
    "Free WiFi in the store!"(3 Tips)
    Jonathan R.
    "crowded...less tourists at the aformentioned locations."(3 Tips)
    Rebecca P.
    "Steer around the tourists and it's a quick check out"(3 Tips)
    Buick
    "gift ideas for the tech lover"(2 Tips)
105 Tips and reviews
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  • Douglas S.
    Douglas SouzaNovember 25, 2014
    At 5th Ave. Just a few steps from your hotel it has lots of electronics and gadgets with a nice price. Just launched devices may not be available for pickup ...
  • Sultan H.
    Sultan HennawiMarch 23, 2016
    Very nice place for electronics. Very organized and variety I liked it and recommended.
  • Louise R.
    Louise RamosJuly 12, 2012
    If you are a Portuguese speaker (or English), talk to Vera and Claudio, they're very nice and helpful Brazilian staff. Luckly, I didn't have an awful experience as the other people who left a tip here
  • S A.
    S AMay 1, 2013
    Been here 5+ times
    Only one person working the return line. All others are at the registers. Clearly making sales is more important you them and you just have to wait if you change your mind about a product.
  • G Style Magazine
    G Style MagazineAugust 5, 2011
    This is a Flag ship Best Buy, say hi to the Publisher of G Style Magazine if you see him roaming around. Also whenever new artists release albums, many times it will happen at this location.
  • Carlos P.
    Carlos PereaDecember 22, 2012
    Michael and Imran were extremely helpful. They were able to answer every question my mom had regarding her first iPhone.
  • Sophia W.
    Sophia WilliamsNovember 20, 2015
    The sales guy Julio was really nice and my friend and I ended up buying a headset and speaker.
  • Haya A.
    Haya Al DossaryAugust 30, 2015
    The guys are pretty useless when you ask specific questions, whether it's CDs or a laptop case, plenty of choices though
  • Mary Elise Chavez
    Mary Elise ChavezNovember 23, 2012
    Their floor staff is equivalent to zoo animals released from a cage who just discovered a remote control for the first time. Clueless and overselling. If you can, get your products at Apple.
  • Buick
    BuickNovember 17, 2011
    Get some gift ideas for the tech lover at the Wired Store in Times Square, happening 11/18 to 12/24 daily from 12-7 p.m. (Closed Mondays and Tuesdays).
  • Daron Y.
    Daron YondemJanuary 16, 2015
    Been here 5+ times
    Don't like the fact the store gets very crowded by tourists and usually you can't find he top of the line products. They always go out of stock :(
  • SOL REPUBLIC
    SOL REPUBLICOctober 5, 2011
    Looking for new headphones? Check out SOL REPUBLIC headphones in the mobile section. Best looking and sounding headphones for under $100. http://bit.ly/qHrmX3
  • Jonathan R.
    Jonathan RogersDecember 24, 2010
    Been here 5+ times
    Agreed w/ Anna T. The ones on 23rd & 6th or 72nd & B'Way seem more helpful and less crowded...less tourists at the aformentioned locations.
  • Grace M.
    Grace MolinaMay 30, 2012
    I feel that ppl that have time to write a page about a store doesn't have a life. Get one, it NYC what do you expect about the overcrowding it the city.
  • 🔰 Uzay☕ .
    🔰 Uzay☕ 🎆"GlassChild"👑April 3, 2015
    Been here 5+ times
    Only the new smartphones have a working model. All others are just to show-off and fake.
  • Cesar L.
    Cesar L.September 29, 2015
    Is not easy to ask a question to someone in the store , imagine how difficult is to get a answer !
  • Jamil S.
    Jamil SmithNovember 12, 2013
    Look for Troy in the MP3 department. Incredibly helpful and professional.
  • GUNNAR Optiks
    GUNNAR OptiksMay 14, 2012
    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!
  • NJ Auto Auction J.
    The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest
  • Crazycol
    CrazycolSeptember 17, 2014
    Love this store really helpful team and great demos.
  • Lorence R.
    Lorence RMarch 5, 2013
    If you love ghetto, neck rolling, eye rolling "customer service" employees/reps, then this is the place for you.
  • william m.
    william mariscalJanuary 4, 2014
    TOM TOM GPS HAS MEXICO MAPS INCLUDED , the employees never could tell me what GPS include Mexico maps, they always has a ugly face to costumers
  • Adam I.
    Adam IndiktFebruary 27, 2015
    Most prices aren't cheap, but occasional specials worth buying.
  • Kimmie O.
    Kimmie OhhMarch 14, 2015
    Friendly staff but it tends to get busy here
  • Jenny L.
    Jenny LewJanuary 8, 2012
    Been here 100+ times
    Save $100 off any Tablet, Laptop, or select Gaming Console with purchase of a Mobile Hotspot... Wowwwwwww!!!!!!!!
  • Devonta
    DevontaJuly 18, 2013
    Don is the man! Great manager. Clean store.
  • Anna F.
    Anna FinlayJanuary 1, 2013
    Not the best customer service. When we were on line a girl asked if we were using a card to pay. We explained we were using a gift card. She seemed very confused and used her hand to dismiss us...
  • Tamara D.
    Tamara DOctober 4, 2016
    Great place when you need something quick for a meeting
  • Josua M.
    Josua MudreilagiAugust 2, 2016
    Check downstairs for Microsoft products. Also SD storage cards were cheaper when I was there.
  • Michael M.
    Michael MoskowitzSeptember 7, 2015
    Friendly staff, short lines and no hassle returns.
  • Nick J.
    Nick JohnsonAugust 2, 2015
    A good place to buy electronics if you have no soul.
  • Gabriel M.
    Gabriel MarcheziniFebruary 1, 2016
    I come here to see what I want, then I buy it on Amazon.
  • Samuel S.
    Samuel SpringleApril 19, 2011
    Selections here aren't the greatest. You might try the Union Square store instead.
  • Giselle C.
    Giselle CouraOctober 3, 2015
    Brazilian employee to help with the shopping. Good prices!
  • Ray F.
    Ray FowlerJanuary 17, 2013
    Yeah get colleagues to listen to customers and then they may close the sale with a bigger value
  • Flynn J.
    Flynn JonesApril 12, 2012
    Been here 5+ times
    If there's free WiFi here, how come neither of the display consoles NOR MY IPHONE can access it? I guess that's why it's free...
  • Mariano Ezequiel N.
    Mariano Ezequiel NoreñaOctober 25, 2014
    All you need in one place !
  • Jennifer L.
    Jennifer LopezSeptember 6, 2013
    Have not actually gone in yet
  • Yasu
    YasuJuly 10, 2012
    Every time I passed by, the store was crowded and displays are confusing. Even inventory look limited. Not a good store to shop.
  • Michael B.
    Michael BrunoMay 22, 2011
    Very helpful staff but I don't care for this location. Small and cramped and very long lines.
  • Stark
    StarkSeptember 20, 2011
    Only incompetent management would put trainees on customer service during a big game release while other employees stand around laughing and chatting to each other. Avoid this place like the Plague.
  • Leo C.
    Leo CDecember 23, 2015
    Been here 10+ times
    picked up and online order. service was quick and efficient.
  • Horace aka Tha Bo$s
    Horace aka Tha Bo$sFebruary 19, 2013
    Been here 5+ times
    Google their newest Price Match Policy ... Hint: Amazon
  • Ricardo L.
    Ricardo LucianoJanuary 3, 2016
    Nice BB! They had the UE!
  • Richard D.
    Richard D.August 13, 2012
    There is nothing in this store that you can't get at a better price in the neighborhood - under staffed and over priced!
  • GRAE N.
    GRAE New YorkDecember 11, 2011
    The one in Union Sq is open 24/7 on some nights.
  • Nuri J.
    Nuri JeonDecember 30, 2014
    They have a toilet downstairs.
  • Rebecca P.
    Rebecca PlaineDecember 27, 2016
    Been here 5+ times
    Steer around the tourists and it's a quick check out
  • Nadia I.
    Nadia IssaBellaNovember 3, 2015
    It'll be better once it's renovated. Odd layout right now.
  • Rodrigo A.
    Rodrigo ArtaviaDecember 29, 2015
    Good location. But not any different here
  • Gustavo M.
    Gustavo MercadoAugust 28, 2012
    Worst. Customer Service. Ever. They had me wait for a product for 40 minutes, only to tell me that they had made a mistake and didn't have it @ the store.
  • benjamin b.
    benjamin bannisterJanuary 31, 2011
    Been here 10+ times
    Free WiFi in the store! Always a plus.
  • Gary
    GaryJanuary 11, 2012
    Been here 10+ times
    $5 dvd trade in towards bluray until 1/28/12
  • Neal H.
    Neal HillOctober 1, 2010
    Been here 10+ times
    If you're visit from Brazil you'll probably be shopping here
  • eric f.
    eric franciscoJune 3, 2013
    Very good best buy
  • Francisco D.
    Francisco DuweDecember 31, 2010
    If you need help to choose, buy or somemething else, go to another BB store
  • Clara B.
    Clara BayarriSeptember 14, 2014
    Great electronics
  • Laurens H.
    Laurens H.April 25, 2013
    This actually IS a fckn crapstore.
  • mikeyboxx
    mikeyboxxNovember 25, 2016
    What happened to all the CD and Blu Rays? WACK!! I hate this store. Go to Barnes and Nobel close by on 5th Ave. for music and movies.
  • Heather H.
    Heather HartnettAugust 24, 2011
    Always a hellish experience.
  • Michelle F.
    Michelle FNovember 14, 2011
    check out the olympuses!
  • Brad A.
    Brad AntonDecember 23, 2009
    Even in store pickup doesn't save you a wait in line during the holidays
  • Corey M.
    Corey MenscherJuly 8, 2013
    Not only do they not sell Pebble watches yet, they seem to have no clue what it is.
  • Elina G.
    Elina GFebruary 16, 2012
    Everyone who works here is a moron
  • Andrew K.
    Andrew KillingerSeptember 28, 2010
    Easily the worst Best Buy I've ever been to. I recommend going to another location in Manhattan if possible.
  • Paulo P.
    Paulo PuglisiJanuary 27, 2016
    Fairly well stocked. Bad customer service.
  • Антон С.
    Антон СлюсарьFebruary 12, 2016
    That's best buy
  • Gary
    GarySeptember 16, 2013
    Been here 10+ times
    They updated their return policy and it SUCKS! ... NO returns after 15 days EVEN WITH a receipt!?? Who does that?
  • Jenny L.
    Jenny LewNovember 3, 2011
    Been here 100+ times
    Iphone 4s is here!!!!!
  • Ashley D.
    Ashley DixonDecember 4, 2011
    Been here 10+ times
    Never use the bathroom.
  • Mandi G.
    Mandi GrossOctober 23, 2011
    GEEK SQUAD IS HORRIBLE HERE
  • Fabi M.
    Fabi MafraDecember 7, 2014
    Very rude staff. They ignore you and snort all the time.
  • Jordi S.
    Jordi SansApril 7, 2012
    I agree, very bad!!!!
  • Max Z.
    Max ZananApril 23, 2011
    Overcrowded!
  • Andres B.
    Andres BurgosFebruary 6, 2012
    Taking forever...
  • Michele J.
    Michele Jasmine A.September 19, 2010
    Been here 10+ times
    Free blackberrys! :O
  • Rakhi P.
    Rakhi PatelDecember 15, 2015
    Worst customer service. 20 people on the floor and no one knows how to help!
  • Deliccate D.
    Deliccate DoveMarch 18, 2010
    buy FFXIII for PS3 :3
  • Desmond H.
    Desmond HunnighenMarch 7, 2012
    Been here 5+ times
    Avoid doing in store pick up here. It sucks
  • Boo
    BooFebruary 8, 2013
    Worst customer service ever!! Won't use this store anymore!!
  • Tiffany K.
    Tiffany KristichJanuary 27, 2012
    Worst place on earth! Any other electronic place is better.
  • Ben A.
    Ben AndrewsJuly 11, 2011
    Possibly the worst Best Buy I've ever been to. Totally understaffed, you stand around waiting for assistance for 20 some mins and forget about trying to call, you're on hold for >30 mins. Just awful.
    Downvoted 4 weeks ago
  • Stark
    StarkSeptember 20, 2011
    Worst in-store pickup ever. Go somewhere else.
  • Maria B.
    Maria BarralAugust 21, 2016
    Excelente abstención !!! Muchas gracias José y Martin por toda la ayuda que me brindaron para comprar todo y en español 😀
    Upvoted Mar 20
  • Bruno N.
    Bruno NogueiraAugust 7, 2013
    Ótimo para comprar tecnologia! Tem que ficar atento as promoções do dia, pois um produto que em um dia custa $ 500,00 no outro dia pode estar em promoção saindo por $200,00.
  • Elisabete M.
    Elisabete MartinsDecember 27, 2015
    Ótimo atendido. Algumas lojas tem até atendentes que falam português. Preço bom e grande variedade de produtos.
  • Carla P.
    Carla PelliciariFebruary 22, 2015
    Leandro, vendedor americano filho de mãe brasileira dá muitas dicas para as compras👌
  • Guilherme 梅.
    Guilherme 梅田January 3, 2015
    É... Você entra na loja, fica babando com os preços e se arrepende de não poder despachar tudo para o Brasil-sil-sil.
  • Renata d.
    Renata de GeorgeMarch 31, 2015
    A melhor em opções e organização. Realmente uma boa loja de departamentos..
  • Carla G.
    Carla GrutDecember 13, 2016
    Tem de tudo aqui, mas os preços de computadores não estão valendo a pena.
  • Fernando O.
    Fernando OspinalOctober 10, 2015
    Mi preferida y lo necesario para tus gustos
  • Catarina M.
    Catarina MatosSeptember 28, 2014
    Fomos bem atendidos, a loja é variada e cheia.
  • Everton M.
    Everton MorettiAugust 29, 2013
    Para brasileiros turistas, a loja conta com 2 brasileiros para atender.
  • Susan C.
    Susan ClayreDecember 22, 2011
    Cometendo uma loucura espero nao me arrepender depois !! Comprando presente para Tiphanny !!! Vamos que vamos !!
  • Hellen Christine F.
    Eletrônicos com preços dignos
  • Rafa A.
    Rafa AlvesAugust 7, 2015
    falta muita coisa, mas a loja tem os principais produtos do mercado, nada igual ao site.
  • Thiago G.
    Thiago GuingoDecember 13, 2016
    Sempre a melhor loja!
  • Eduardo H.
    Eduardo HonoratoOctober 11, 2013
    Mal educados e desatentos. Nao sabem dar informacao e as filas Sao grandes. Sempre alguem faZendo barraco.
  • Román R. C.
    Román R. CalápizJanuary 13, 2016
    Mi retiro etérico en NY
  • Andre L.
    Andre LimaSeptember 16, 2013
    Não é lá uma boa opção, com poucos produtos de ponta e sem preços tão atrativos.
  • Marcelo V.
    Marcelo VidalJuly 11, 2013
    Essa loja é uma merda, não percam tempo, é só ir direto na B&H Photo
  • Marilena P.
    Marilena PorfiriJuly 10, 2012
    Tipo il mediaworld italiano
  • João Francisco R.
    Brasileiros? Procurem pelo Alex. Gente finíssima!
  • Dani A.
    Dani AlbuquerqueJune 18, 2014
    Podre podre...
  • cemal k.
    cemal kazezogluJuly 6, 2013
    Amerikada biri Manhattan'da 2 tane mağazasına girdim, hiçbir şey yok. SLR fotoğraf makinalarında 3 nikon,4 canon koymuşlar ne sorsak yok, aksesuar yok fiyatların hiçbir cazibesi yok
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