Best Buy

Best Buy

Electronics Store
Midtown East, New York
101 Tips and reviews
  • TVs
  • wifi
  • gifts
  • cameras
  • electronics
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  • Douglas S.
    Douglas SouzaNovember 25, 2014
    At 5th Ave. Just a few steps from your hotel it has lots of electronics and gadgets with a nice price. Just launched devices may not be available for pickup ...
  • Sultan H.
    Very nice place for electronics. Very organized and variety I liked it and recommended.
    Upvoted Jun 2
  • Louise R.
    Louise RamosJuly 12, 2012
    If you are a Portuguese speaker (or English), talk to Vera and Claudio, they're very nice and helpful Brazilian staff. Luckly, I didn't have an awful experience as the other people who left a tip here
  • G Style Magazine
    G Style MagazineAugust 5, 2011
    This is a Flag ship Best Buy, say hi to the Publisher of G Style Magazine if you see him roaming around. Also whenever new artists release albums, many times it will happen at this location.
  • S A.
    S AMay 1, 2013
    Only one person working the return line. All others are at the registers. Clearly making sales is more important you them and you just have to wait if you change your mind about a product.
  • Jonathan R.
    Jonathan RogersDecember 24, 2010
    Agreed w/ Anna T. The ones on 23rd & 6th or 72nd & B'Way seem more helpful and less crowded...less tourists at the aformentioned locations.
  • Sophia W.
    Sophia WilliamsNovember 20, 2015
    The sales guy Julio was really nice and my friend and I ended up buying a headset and speaker.
  • Carlos P.
    Carlos PereaDecember 22, 2012
    Michael and Imran were extremely helpful. They were able to answer every question my mom had regarding her first iPhone.
  • Haya A.
    Haya Al DossaryAugust 30, 2015
    The guys are pretty useless when you ask specific questions, whether it's CDs or a laptop case, plenty of choices though
  • Mary Elise Chavez
    Mary Elise ChavezNovember 23, 2012
    Their floor staff is equivalent to zoo animals released from a cage who just discovered a remote control for the first time. Clueless and overselling. If you can, get your products at Apple.
  • Buick
    BuickNovember 17, 2011
    Get some gift ideas for the tech lover at the Wired Store in Times Square, happening 11/18 to 12/24 daily from 12-7 p.m. (Closed Mondays and Tuesdays).
    SOL REPUBLICOctober 5, 2011
    Looking for new headphones? Check out SOL REPUBLIC headphones in the mobile section. Best looking and sounding headphones for under $100.
  • Daron Y.
    Daron YondemJanuary 16, 2015
    Don't like the fact the store gets very crowded by tourists and usually you can't find he top of the line products. They always go out of stock :(
  • Grace M.
    Grace MolinaMay 30, 2012
    I feel that ppl that have time to write a page about a store doesn't have a life. Get one, it NYC what do you expect about the overcrowding it the city.
  • Cesar L.
    Cesar L.September 29, 2015
    Is not easy to ask a question to someone in the store , imagine how difficult is to get a answer !
  • NJ Auto Auction J.
    The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest
  • Jamil S.
    Jamil SmithNovember 12, 2013
    Look for Troy in the MP3 department. Incredibly helpful and professional.
  • 🔰 Uzay☕ .
    Only the new smartphones have a working model. All others are just to show-off and fake.
  • GUNNAR Optiks
    GUNNAR OptiksMay 14, 2012
    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!
  • william m.
    william mariscalJanuary 4, 2014
    TOM TOM GPS HAS MEXICO MAPS INCLUDED , the employees never could tell me what GPS include Mexico maps, they always has a ugly face to costumers
  • Anna F.
    Anna FinlayJanuary 1, 2013
    Not the best customer service. When we were on line a girl asked if we were using a card to pay. We explained we were using a gift card. She seemed very confused and used her hand to dismiss us...
  • Crazycol
    CrazycolSeptember 17, 2014
    Love this store really helpful team and great demos.
  • Adam I.
    Adam IndiktFebruary 27, 2015
    Most prices aren't cheap, but occasional specials worth buying.
  • Jenny L.
    Jenny LewJanuary 8, 2012
    Save $100 off any Tablet, Laptop, or select Gaming Console with purchase of a Mobile Hotspot... Wowwwwwww!!!!!!!!
  • Kimmie O.
    Kimmie OhhMarch 14, 2015
    Friendly staff but it tends to get busy here
  • Lorence R.
    Lorence RMarch 5, 2013
    If you love ghetto, neck rolling, eye rolling "customer service" employees/reps, then this is the place for you.
  • Josua M.
    Josua Mudreilagi3 weeks ago
    Check downstairs for Microsoft products. Also SD storage cards were cheaper when I was there.
  • Samuel S.
    Samuel SpringleApril 19, 2011
    Selections here aren't the greatest. You might try the Union Square store instead.
  • Gabriel M.
    I come here to see what I want, then I buy it on Amazon.
  • Devonta
    DevontaJuly 18, 2013
    Don is the man! Great manager. Clean store.
  • Giselle C.
    Giselle CouraOctober 3, 2015
    Brazilian employee to help with the shopping. Good prices!
  • Michael M.
    Michael MoskowitzSeptember 7, 2015
    Friendly staff, short lines and no hassle returns.
  • Nick J.
    Nick JohnsonAugust 2, 2015
    A good place to buy electronics if you have no soul.
  • Brad A.
    Brad AntonDecember 23, 2009
    Even in store pickup doesn't save you a wait in line during the holidays
  • Michael B.
    Michael BrunoMay 22, 2011
    Very helpful staff but I don't care for this location. Small and cramped and very long lines.
  • Ray F.
    Ray FowlerJanuary 17, 2013
    Yeah get colleagues to listen to customers and then they may close the sale with a bigger value
  • Flynn J.
    Flynn JonesApril 12, 2012
    If there's free WiFi here, how come neither of the display consoles NOR MY IPHONE can access it? I guess that's why it's free...
  • Ben A.
    Ben AndrewsJuly 11, 2011
    Possibly the worst Best Buy I've ever been to. Totally understaffed, you stand around waiting for assistance for 20 some mins and forget about trying to call, you're on hold for >30 mins. Just awful.
  • Neal H.
    Neal HillOctober 1, 2010
    If you're visit from Brazil you'll probably be shopping here
  • Mariano Ezequiel N.
    Mariano Ezequiel NoreñaOctober 25, 2014
    All you need in one place !
  • Leo C.
    Leo CDecember 23, 2015
    picked up and online order. service was quick and efficient.
  • Ricardo L.
    Nice BB! They had the UE!
  • Stark
    StarkSeptember 20, 2011
    Only incompetent management would put trainees on customer service during a big game release while other employees stand around laughing and chatting to each other. Avoid this place like the Plague.
  • Jennifer L.
    Jennifer LopezSeptember 6, 2013
    Have not actually gone in yet
  • Yasu
    YasuJuly 10, 2012
    Every time I passed by, the store was crowded and displays are confusing. Even inventory look limited. Not a good store to shop.
  • benjamin b.
    benjamin bannisterJanuary 31, 2011
    Free WiFi in the store! Always a plus.
  • Nadia I.
    Nadia IssaBellaNovember 3, 2015
    It'll be better once it's renovated. Odd layout right now.
  • Horace aka Tha Bo$s
    Horace aka Tha Bo$sFebruary 19, 2013
    Google their newest Price Match Policy ... Hint: Amazon
  • GRAE N.
    GRAE New YorkDecember 11, 2011
    The one in Union Sq is open 24/7 on some nights.
  • Rodrigo A.
    Rodrigo ArtaviaDecember 29, 2015
    Good location. But not any different here
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