Best Buy

Best Buy

Electronics Store
Wauwatosa
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6.6/10
190
ratings
  • Kari A.
    "Kelly is the best in Geek Squad!!"(2 Tips)
    Angela M.
    "Usually the service in the Mobile department"(2 Tips)
40 Tips and reviews
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  • TJ A.
    TJ AndersonJanuary 11, 2012
    Been here 10+ times
    I always get insurance on electronics, if you are the type of person who knows it's going to break w/in 3yrs the 10-30% extra is worth getting a new 1 when it breaks.
  • Nimesh R.
    Nimesh RuparelMay 19, 2013
    This is a place where if you know what your buying, you can get it... If you need help or knowledge... Good luck! Go to the Southridge location!
  • Imoni M.
    Imoni McGheeSeptember 9, 2011
    Been here 25+ times
    Make sure you take the survey (at the bottom of the recipe) let them know what you think of that store, plus enter to erin $5000 dollars....
  • GUNNAR Optiks
    GUNNAR OptiksMay 16, 2012
    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!
  • Jane L.
    Jane LeonzalNovember 21, 2012
    Never had a problem with staff. They are always very helpful.
  • Angela M.
    Angela McCullySeptember 11, 2012
    Usually the service in the Mobile department is great, but I had to wait for 20 minutes today, even though there were 2 employees just chatting with each other. Very disappointing!
  • Noel M.
    Noel MarianoAugust 7, 2013
    I was in a wheelchair and needed help getting something that was high up and no one bothered to help or asked it I needed help. I've seen the employees walk away from customers while they were talking
  • Micah S.
    Micah SorianoDecember 21, 2011
    Been here 25+ times
    Nowhere to park? Checkout the ramp at the west end of the lot! It leads to MORE PARKING!
    Upvoted Dec 24, 2016
  • Elisabeth S.
    Elisabeth SamponJanuary 30, 2012
    Been here 10+ times
    The Computer and Tablet crew know every little detail about the device you've got your eye on!
  • Gerry S.
    Gerry StefanovichApril 11, 2012
    Been here 50+ times
    The mobile department rocks! Go see the older bald guy he rocks!
  • Brenda S.
    Brenda SeidlFebruary 14, 2013
    Been here 5+ times
    They have horrible wait time! Tonight was not the first time we've had to wait a ridiculous amount of time, never got greeted, and on top of that did not have the item we were looking to purchase. :/
  • π
    πMarch 29, 2012
    Bestbuy sucks. My suggestion is to purchase your things elsewhere like amazon and save money. Just use bestbuy to demo products.
  • Dennis J.
    Dennis JendersSeptember 22, 2012
    Been here 5+ times
    Wow, customer service doesn't exist at this location. People are too busy talking to each other or avoiding work. Groups of 4 or 5 associates laughing, yet ignoring customers.
  • Alex
    AlexSeptember 8, 2014
    Always a good find in the $5 CD bin
  • Dino A.
    Dino AnagnostopoulosJanuary 27, 2014
    WORST Best Buy. Being slow and dumb must be a requirement to work there. The manager, Rikio, is a perfect fit because he is just as useless as the staff.
  • Ku M.
    Ku MaysJanuary 24, 2012
    Big store! The kids love the elevator KuMays.com
  • Kari A.
    Kari AlexanderOctober 11, 2013
    Kelly is the best in Geek Squad!!
  • Clare
    ClareMarch 10, 2011
    Great customer service, would have bought the wrong camera if it wasn't for that
  • TJ A.
    TJ AndersonFebruary 3, 2012
    Been here 10+ times
    Buy the accidental insurance, it's always worth it.
  • Dino A.
    Dino AnagnostopoulosJanuary 27, 2014
    I actually feel dumber after leaving this store.
  • Leif F.
    Leif FescenmeyerApril 17, 2010
    If you need help with your computer, ask for Bob! He knows his stuff! #GeekSquad
  • Valerie
    ValerieAugust 28, 2011
    Don't come in for help with an online order - sales staff completely useless.
  • Mark B.
    Mark BleichwehlFebruary 21, 2013
    Been here 10+ times
    There are times trying to get help
  • Thee F.
    Thee FlanneryJuly 2, 2013
    I waited for 45 minutes to drop off my laptop's power cord
  • Cashout D.
    Cashout D-harrisFebruary 22, 2012
    Been here 5+ times
    Go to american tv instead, better deals on electronics!!!
  • Nicole A.
    Nicole AdamsOctober 11, 2013
    This is like the worst best buy ever. No one is like properly trained on their products except for geek squad.
  • Ku M.
    Ku MaysMay 21, 2016
    They have televisions
  • Aaron P.
    Aaron PolzinSeptember 15, 2016
    Been here 5+ times
    Clean store
  • Ku M.
    Ku MaysNovember 23, 2014
    I purchased a harddrive. For freedom
  • James S.
    James SchlevenskyMay 9, 2013
    Been here 10+ times
    Unfortunately installation department was closed. Means extra trip.
  • Felicia C.
    Felicia ClayborneJune 4, 2012
    Dumbest techs in the world.
  • Linnea E.
    Linnea EsbergDecember 6, 2011
    Yes! The help!
  • Mark B.
    Mark BleichwehlFebruary 24, 2014
    Been here 10+ times
    Service staff is inefficient
  • Amelia H.
    Amelia HirschAugust 9, 2011
    Penny folders!!
  • Bishop C.
    Bishop CraigAugust 16, 2013
    Been here 5+ times
    Understaffed and slow. This is why people shop online and Best Buy is failing. Epic Fail.
  • Dee ..
    Dee .June 2, 2011
    Been here 10+ times
    Worst customer service...employees here are too busy talking to each other to even acknowledge customers!!!
  • Joe H.
    Joe HammerichApril 11, 2012
    Stores super slow yet the shelves are empty, yet the stores full of employees? how can you pay all those people with no product out?
  • Jenni T.
    Jenni TambleMarch 23, 2013
    This store is so ghetto
  • Nate R.
    Nate ReillySeptember 10, 2010
    Incompetent people @ greenfield location, mayfair better
  • andre i.
    andre iazziMay 13, 2012
    Been here 10+ times
    Terrible service lots of fat people lol
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