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Best Buy

Best Buy

Electronics Store and Record Shop
Uptown-Galleria, Houston
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6.8/10
264
ratings
  • GUNNAR Optiks
    "watch TV"(2 Tips)
    A Bag's Life
    "back to Best Buy for recycling."(2 Tips)
    Jared J.
    "Only reason I went here was because I had a gift card."(3 Tips)
    Alisa J.
    "The cashiers are some of the friendliest people around."(5 Tips)
54 Tips and reviews
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  • Jim B.
    Good sevice
    Jim Brown · 1 week ago
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  • Andrew D.
    I think they intentionally hire people that don't know anything about computers.
    Andrew Douglass · November 3, 2015
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  • Jared J.
    Terrible. Only reason I went here was because I had a gift card.
    Jared Jarvis · September 4, 2015
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  • Maaria Y.
    Not a very good location due to the limited number of products they carry in comparison to other locations, such as the one by Memorial City Mall.
    Maaria Yasin · July 29, 2015
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  • Ty H.
    Absolutley hate the lack of service at this place
    Ty Hoover · September 5, 2014
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  • Miguel R.
    Don't buy from them they lie about there service plan.
    Miguel Rosario · June 20, 2014
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  • Andy W.
    Check out is slow, confusing and under staffed. Use Amazon.
    Andy Williamson · April 6, 2014
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  • Alex B.
    Probably the most disgusting retail bathroom I've ever seen.
    Alex Brown · January 22, 2014
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  • David P.
    Timothy & Ronnie were very good help at store pick up.
    David Paneque · November 24, 2013
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  • Adrian R.
    WORST BEST BUY EVER! There is not one single employee that gives a s#!£ about customer service!
    Adrian Rodriguez · October 25, 2013
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  • Best Buy
    Join Owner/Executive Chef Monica Pope from Sparrow Bar & Cookshop here on September 28 at 1-4PM. Sample her quick and easy food ideas. See details: http://bit.ly/BestBuyGalleriaSmallAppliances
    Best Buy · September 24, 2013
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  • Justin O'Keith H.
    Horrible customer service. Walk No greeting and walked store 10 min looking for my item. Found it but wrong item in spot. No one there to assist but so many associates chatting. Ill spend $ elsewhere
    Justin O'Keith Higgs-Esq · August 24, 2013
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  • Lee L.
    This place should be called worst buy!
    Lee Lopez · July 27, 2013
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  • Patricia O.
    Guess I am lucky, got exceptional service today, was helped immediately by Denis who was AWESOME. Even check out was great.
    Patricia Oun · June 8, 2013
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  • Nummy M.
    My cashier was wonderful. The store itself sucks. I spent as much for ink for one printer as it'd cost to buy a brand new printer with ink included. Terrible. Also, no employee discounts? Shame.
    Nummy Muffin · April 9, 2013
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  • Amira O.
    Don't let one year olds go they run all over #Fml
    Amira Ochoa · February 17, 2013
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  • Redwan H.
    If you're here for anything besides plumbing or appliances, you're probably better off buying it on the web for a lot cheaper.
    Redwan Huq · December 29, 2012
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  • C L.
    Customer service Sucks!
    C L · December 23, 2012
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  • Kris S.
    See Evelyn in the phone department she is awesome!!!
    Kris Sankarsingh · November 29, 2012
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  • Fez
    Worst costumer service ever! No one seems to be available. One has to chase employees as if were a tag and run game.
    Fez · November 15, 2012
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  • Arturo T.
    There were 5 Best Buy Employees at the Front desk and only 1 person checking out people. This lady got pissed off b/c she was asked to step aside so that ONE person could finish checking others SMH
    Arturo Torres · November 13, 2012
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  • Toned in Texas
    Great place. Ask for Scott S. He's the best!
    Toned in Texas · August 22, 2012
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  • Vanessa B.
    Place looks like a wreck n service stinks id stay away for a while
    Vanessa Boyce · August 19, 2012
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  • GUNNAR Optiks
    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!
    GUNNAR Optiks · May 15, 2012
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  • Alisa J.
    The cashiers are some of the friendliest people around. :)
    Alisa Johnson · May 13, 2012
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  • Jenn
    The security guy is hottie, what the heck?
    Jenn · May 2, 2012
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  • Debra O.
    Shop elsewhere for electronics
    Debra Oliver · April 21, 2012
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  • Sean K.
    Dress in khakis and blue and offer to help customers and they'll tell you to leave.
    Sean Kim · April 2, 2012
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  • Vic N.
    The restrooms are pretty clean
    Vic Nolo · February 23, 2012
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  • Brittany P.
    If I would have known this place sucks...
    Brittany Pierre · February 18, 2012
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  • Sergio A.
    DON'T waste your money on geek squad. Third time I've been here for the same reason within a two-month period and it takes two weeks to get your computer back when its really just sitting there...
    Sergio Andrade · January 8, 2012
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  • 'juuanito J.
    The Guy in the speaker section looks like Jacob from twilight :) <3 LOL I THINK I NEED SPEAKERS.
    'juuanito Jaimes · January 5, 2012
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  • Kevin D.
    If you're looking for someone to help sell you a TV, then you've come to the wrong place.
    Kevin Dalrymple · December 28, 2011
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  • Wesley W.
    Keith in mobile dept is a freakin hottie!!
    Wesley Wallace · December 13, 2011
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  • Amir D.
    Other Best Buys were sold out of MINDLESS BEHAVIOR. This one has 3 left :)
    Amir Diamond · September 21, 2011
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  • Jordan W.
    In-store pick-up line for online orders moves slower than just buying in-store.
    Jordan Winterfeld · September 15, 2011
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  • Tiffany S.
    Definitely get the black tie protection for your phone! Worth every penny! If you are using the mobile department, ask for Antonio, he is AWESOME!
    Tiffany Smith · September 3, 2011
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  • Rudy G.
    They tried to sell me a use Mac book and 'give' me the protection plan
    Rudy Gardea · June 23, 2011
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  • Chris N.
    Even in store pick up is slow here... don't come here in a rush... EVER
    Chris Nigh · April 23, 2011
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  • A Bag's Life
    When you get home and take your purchases out, save the bags! REUSE them in your home, or bring them back to Best Buy for recycling.
    A Bag's Life · April 15, 2011
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  • Allison M.
    Best Buy prides themselves on customer service, yet I never have any decent customer service at this one. The return policy is unbelievably rigid too, make sure to ask for a gift receipt!
    Allison M. · April 10, 2011
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  • Dean L.
    Not enough help...and they don't pay attention to who was here first
    Dean Lowry · March 16, 2011
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  • Nikki J.
    They have an electronics recycle program.
    Nikki Johnson · January 4, 2011
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  • Justin G.
    I hate Best Buy with a passion as of today. They have made an enemy out of me from now on.
    Justin Galloway · January 2, 2011
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  • Christy S.
    Don't go to this location if you want to use the products before you buy them.
    Christy Slikas · January 2, 2011
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  • Nelson G.
    Micro Center has better selection and prices on computer products!
    Nelson Guerrero · November 16, 2010
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  • Jeffrey A.
    I forgot if I mentioned how I hate this place. But in all honesty, it is fair to blame management or the corporation. The staff is treated horribly.
    Jeffrey A · October 28, 2010
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  • Jeffrey A.
    Every time I drive by this place I remember how much I hate best buy. If every store in the world had such a consistently miserable staff, I would be a very wealthy man.
    Jeffrey A · October 28, 2010
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  • Jeffrey A.
    dropped $ on a macbook pro in under 5 minutes. The sales rep was very angry with my two questions. Considered cancelling purchase, going to mac store out of spite
    Jeffrey A · October 20, 2010
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  • Jeff J.
    We have iPads
    Jeff Jordan · August 20, 2010
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  • Julio C.
    If you're in the market for a PS3 then come here, plenty available!
    Julio Carrillo · June 11, 2010
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  • Mike P.
    Always ck ur Best Buy gift cards before throwing them away! I just used a $50 one when I thought I only had $2 bucks on it! Swaeet!
    Mike Pierce Mireles · April 28, 2010
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  • Chris B.
    Beware the Chick-Fil-A driveway! Lots of sudden stops there.
    Chris Brady · November 16, 2009
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  • Alexandre F.
    Não usem o GEEK SAQUAD uma merda de serviço. Caro e muito ruim mesmo.
    Alexandre Faria · September 12, 2013
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