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Best Buy

Best Buy

Electronics Store and Record Shop
Uptown-Galleria, Houston
  • GUNNAR Optiks
    "watch TV"(2 Tips)
    George M.
    "Super quick and good service today."(2 Tips)
    A Bag's Life
    "back to Best Buy for recycling."(2 Tips)
    Jared J.
    "Only reason I went here was because I had a gift card."(3 Tips)
56 Tips and reviews
  • TVs
  • good service
  • game stores
  • gifts
  • recycling
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  • George M.
    George Mavridis2 weeks ago
    Super quick and good service today. Last time I visited this location one of the guys went above and beyond to find me a cd I couldn't find for 20 minutes lol. Wouldn't Super impressed.
  • Tamer Z.
    Tamer ZaidJune 11
    Been here 10+ times
    Very quick service and a hard working team.
  • Jim B.
    Jim BrownMay 21
    Good sevice
  • Andrew D.
    Andrew DouglassNovember 3, 2015
    Been here 5+ times
    I think they intentionally hire people that don't know anything about computers.
  • Jared J.
    Jared JarvisSeptember 4, 2015
    Terrible. Only reason I went here was because I had a gift card.
  • Maaria Y.
    Maaria YasinJuly 29, 2015
    Not a very good location due to the limited number of products they carry in comparison to other locations, such as the one by Memorial City Mall.
  • Ty H.
    Ty HooverSeptember 5, 2014
    Absolutley hate the lack of service at this place
  • Miguel R.
    Miguel RosarioJune 20, 2014
    Don't buy from them they lie about there service plan.
  • Andy W.
    Andy WilliamsonApril 6, 2014
    Check out is slow, confusing and under staffed. Use Amazon.
  • Alex B.
    Alex BrownJanuary 22, 2014
    Probably the most disgusting retail bathroom I've ever seen.
  • David P.
    David PanequeNovember 24, 2013
    Timothy & Ronnie were very good help at store pick up.
  • Adrian R.
    Adrian RodriguezOctober 25, 2013
    WORST BEST BUY EVER! There is not one single employee that gives a s#!£ about customer service!
  • Best Buy
    Best BuySeptember 24, 2013
    Join Owner/Executive Chef Monica Pope from Sparrow Bar & Cookshop here on September 28 at 1-4PM. Sample her quick and easy food ideas. See details:
  • Justin O'Keith H.
    Horrible customer service. Walk No greeting and walked store 10 min looking for my item. Found it but wrong item in spot. No one there to assist but so many associates chatting. Ill spend $ elsewhere
  • Lee L.
    Lee LopezJuly 27, 2013
    This place should be called worst buy!
  • Patricia O.
    Patricia OunJune 8, 2013
    Guess I am lucky, got exceptional service today, was helped immediately by Denis who was AWESOME. Even check out was great.
  • Nummy M.
    Nummy MuffinApril 9, 2013
    My cashier was wonderful. The store itself sucks. I spent as much for ink for one printer as it'd cost to buy a brand new printer with ink included. Terrible. Also, no employee discounts? Shame.
  • Amira O.
    Amira OchoaFebruary 17, 2013
    Don't let one year olds go they run all over #Fml
  • Redwan H.
    Redwan HuqDecember 29, 2012
    If you're here for anything besides plumbing or appliances, you're probably better off buying it on the web for a lot cheaper.
  • C L.
    C LDecember 23, 2012
    Customer service Sucks!
  • Kris S.
    Kris SankarsinghNovember 29, 2012
    See Evelyn in the phone department she is awesome!!!
  • Fez
    FezNovember 15, 2012
    Worst costumer service ever! No one seems to be available. One has to chase employees as if were a tag and run game.
  • Arturo T.
    Arturo TorresNovember 13, 2012
    There were 5 Best Buy Employees at the Front desk and only 1 person checking out people. This lady got pissed off b/c she was asked to step aside so that ONE person could finish checking others SMH
  • Toned in Texas
    Toned in TexasAugust 22, 2012
    Great place. Ask for Scott S. He's the best!
  • Vanessa B.
    Vanessa BoyceAugust 19, 2012
    Been here 5+ times
    Place looks like a wreck n service stinks id stay away for a while
  • GUNNAR Optiks
    GUNNAR OptiksMay 15, 2012
    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!
  • Alisa J.
    Alisa JohnsonMay 13, 2012
    The cashiers are some of the friendliest people around. :)
  • Jenn
    JennMay 2, 2012
    Been here 5+ times
    The security guy is hottie, what the heck?
  • Debra O.
    Debra OliverApril 21, 2012
    Shop elsewhere for electronics
  • Sean K.
    Sean KimApril 2, 2012
    Dress in khakis and blue and offer to help customers and they'll tell you to leave.
  • Vic N.
    Vic NoloFebruary 23, 2012
    The restrooms are pretty clean
  • Brittany P.
    Brittany PierreFebruary 18, 2012
    If I would have known this place sucks...
  • Sergio A.
    Sergio AndradeJanuary 8, 2012
    DON'T waste your money on geek squad. Third time I've been here for the same reason within a two-month period and it takes two weeks to get your computer back when its really just sitting there...
  • 'juuanito J.
    'juuanito JaimesJanuary 5, 2012
    The Guy in the speaker section looks like Jacob from twilight :) <3 LOL I THINK I NEED SPEAKERS.
  • Kevin D.
    Kevin DalrympleDecember 28, 2011
    If you're looking for someone to help sell you a TV, then you've come to the wrong place.
  • Wesley W.
    Wesley WallaceDecember 13, 2011
    Keith in mobile dept is a freakin hottie!!
  • Amir D.
    Amir DiamondSeptember 21, 2011
    Other Best Buys were sold out of MINDLESS BEHAVIOR. This one has 3 left :)
  • Jordan W.
    Jordan WinterfeldSeptember 15, 2011
    In-store pick-up line for online orders moves slower than just buying in-store.
  • Tiffany S.
    Tiffany SmithSeptember 3, 2011
    Definitely get the black tie protection for your phone! Worth every penny! If you are using the mobile department, ask for Antonio, he is AWESOME!
  • Rudy G.
    Rudy GardeaJune 23, 2011
    Been here 10+ times
    They tried to sell me a use Mac book and 'give' me the protection plan
  • Chris N.
    Chris NighApril 23, 2011
    Even in store pick up is slow here... don't come here in a rush... EVER
  • A Bag's Life
    A Bag's LifeApril 15, 2011
    When you get home and take your purchases out, save the bags! REUSE them in your home, or bring them back to Best Buy for recycling.
  • Allison M.
    Allison M.April 10, 2011
    Best Buy prides themselves on customer service, yet I never have any decent customer service at this one. The return policy is unbelievably rigid too, make sure to ask for a gift receipt!
  • Dean L.
    Dean LowryMarch 16, 2011
    Not enough help...and they don't pay attention to who was here first
  • Nikki J.
    Nikki JohnsonJanuary 4, 2011
    Been here 100+ times
    They have an electronics recycle program.
  • Justin G.
    Justin GallowayJanuary 2, 2011
    I hate Best Buy with a passion as of today. They have made an enemy out of me from now on.
  • Christy S.
    Christy SlikasJanuary 2, 2011
    Don't go to this location if you want to use the products before you buy them.
  • Nelson G.
    Nelson GuerreroNovember 16, 2010
    Been here 5+ times
    Micro Center has better selection and prices on computer products!
  • Jeffrey A.
    Jeffrey AOctober 28, 2010
    I forgot if I mentioned how I hate this place. But in all honesty, it is fair to blame management or the corporation. The staff is treated horribly.
  • Jeffrey A.
    Jeffrey AOctober 28, 2010
    Every time I drive by this place I remember how much I hate best buy. If every store in the world had such a consistently miserable staff, I would be a very wealthy man.
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