Best Buy

Best Buy

Electronics Store
Union Square, New York
  • Jordan I.
    "The geek squad guys are very helpful and sometimes hilarious."(3 Tips)
    "But the staff is great and it's open for 24 hours a day!"(13 Tips)
    Kimmie O.
    "Great best buy!"(2 Tips)
    The Salup Group
    "Sling Box and watch TV"(5 Tips)
125 Tips and reviews
  • 24-hour
  • TVs
  • geek squad
  • great best buy
  • wifi
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  • Stephanie Y.
    Stephanie Yu1 week ago
    Clean bathrooms here!
  • jiresell
    jiresellJune 7
    Unorganized. But the staff is great and it's open for 24 hours a day!
  • Michael M.
    Michael MosesApril 28
    Been here 5+ times
    Who doesn't want to buy a TV at 3am! Open 24 hours.
  • Mubarak A.
    Order online, come and pick it up. The staff weren't around.
  • Taiowa W.
    Taiowa WanerJanuary 18
    Been here 10+ times
    24 shopping during the week, and good hours during the weekend.
  • Cameron G.
    Cameron GidariOctober 6, 2016
    Been here 5+ times
    This Best Buy has the slowest employees in the city. I swear things take twice as long here as any other store.
  • Abdul R.
    Abdul RaheemAugust 5, 2016
    Very informative and well written post! Quite interesting and nice topic chosen for the post. thanks for sharing this nice post
  • Matthew F.
    Matthew FugelJune 12, 2016
    Bathroom code is 5826#
  • Damian B.
    Damian BayonaJanuary 30, 2016
    They will price match Amazon and B&H Photo Video - both of which are usually much cheaper than Best Buy's retail price. Not a bad deal
  • Chet M.
    Chet ManciniDecember 20, 2015
    Open super late. Convenient. In store pickup is nice so you can just walk out the door.
  • Anand O.
    Anand OzaSeptember 8, 2015
    Open 24 hours but service is awful at night.
  • Thomas P.
    Thomas PajorSeptember 6, 2015
    While I'm not a big fan of Best Buy in general, this one is open 24 hours. Also they price match several other stores like B&H, so you can get your stuff here when the other ones are closed.
  • Jason A.
    Jason AnthonyAugust 17, 2015
    Been here 10+ times
    Worst customer service ever
  • Alanoud A.
    Alanoud AlsuhibaniAugust 6, 2015
    Great staff 👌
  • Marlon G.
    Marlon GayleApril 11, 2015
    It's where I go to buy a 60 inch TV at 3 am in the morning
  • Marlon G.
    Marlon GayleMarch 24, 2015
    I like that it's open 24 hours
  • Randy S.
    Randy SidberryMarch 16, 2015
    Don't buy best buy Phone insurance. They still wanted me to give them 150 b/c I broke my phone! They suck! Read more
  • Kimmie O.
    Kimmie OhhMarch 14, 2015
    Been here 5+ times
    Great best buy! Very friendly, helpful & attentive staff!
  • Winnie
    WinnieDecember 31, 2014
    Open 24 hours!
  • Sara .
    Sara 🌈⚔🍾October 23, 2014
    Been here 5+ times
    They're open 24 hours which is great, but the stock is pretty picked over.
  • Jade N.
    Jade NgOctober 22, 2014
    Came here to pick up games on two occasions and have come to the conclusion that their service sucks. Avoid if you can.
  • Thomas M.
    Thomas MoAugust 28, 2014
    Been here 10+ times
    Open 24/7 except for a few hours late sunday night
  • Eric B.
    Eric B.August 26, 2014
    Been here 5+ times
    Horrible customer service. It's great that they're open 24 hrs, but don't trust anything they tell you. They know next to nothing if the products they sell.
  • Esteban M.
    Esteban MoyaAugust 22, 2014
    Been here 10+ times
    Tons of stuff to play with
  • Uwvie O.
    Uwvie ObodoAugust 18, 2014
    You're better off going online than this store
  • Jordan I.
    Jordan IsaacsonAugust 18, 2014
    The geek squad guys are very helpful and sometimes hilarious.
  • Amanda L.
    Amanda LJune 20, 2014
    Buy Amazon kindle gift cards if you have a Best Buy gift card - just apply it to your account and you can use it for any purchase!
  • Best Buy
    Best BuyJune 4, 2014
    Join us at the Union Square Best Buy for a free hands-on #DSLR Workshop - held 6/8, 6/22, and 6/29. Sign-up & learn to take better photos. Read more
  • Neetin
    NeetinJune 2, 2014
    Been here 5+ times
    In store pick up takes way too long and there isn't any a/c while you wait in line.
  • Fe Z.
    Fe ZeeJune 2, 2014
    Most Best buy have bad customer service but this one is the worst. Avoid it if possible.
  • Nick O.
    Nick OberJanuary 22, 2014
    Open 24/7!
  • Heming L.
    Heming LeiraNovember 27, 2013
    Been here 5+ times
    Now with a Google Stand
  • Reuben C.
    Reuben CupitOctober 13, 2013
    The men's bathroom has no soap. Remember that when you see a guy walk out of the bathroom. You know what's been in his hand
  • Owen I.
    Owen ItoSeptember 1, 2013
    A/C! Precious, precious air conditioning
  • Louay K.
    Louay KhraishJune 12, 2013
    Ask for Quantavia, the friendliest and most helpful, really the best sales person in the city. Galo the manager is Awesome too.
  • Charles F.
    Charles FordeMay 23, 2013
    Nobody knows what's going on
  • Max G.
    Max GMay 21, 2013
    Worst customer service!
  • Ki C.
    Ki ChoiMay 10, 2013
    Been here 25+ times
    This is a great Best Buy location if you are completely self-sufficient, don't need any help or service whatsoever and plan on shoplifting. Otherwise, you may want to visit a better-run location.
  • Tina H.
    Tina HenryMay 2, 2013
    Pro: Open 24 hours so no glares when I stroll in at 8:45pm. Con: I've been here three times looking for help on previously purchased electronics. And three times the employees have been of zero help
  • Catherine S.
    Catherine SchneiderApril 24, 2013
    Check out the Samsung Experience Store- they let you play with all of the new phones and tablets.
  • Silky W.
    Silky Waves5April 15, 2013
    Check out the music equipment section
  • Guy B.
    Guy BoazyMarch 26, 2013
    bought an Ipad, I was amazed to see that even when you buy a ~700$ device you still get a nylon bag that even your grocer will be ashamed of giving
  • GiGi
    GiGiMarch 13, 2013
    I walked up to a group of 3 staff members & they all pointed me across the store to "ask the woman over there". Awesome customer service!
  • Anand S.
    Anand SomasundaramMarch 10, 2013
    Go to the Indian guy with the turban
  • Zack M.
    Zack McFaddenMarch 3, 2013
    Love this best buy. 24 hours =)
  • Bruce R.
    Bruce RodriguezFebruary 26, 2013
    Been here 5+ times
    Fucking slow and rude as fuck.
  • Cali G.
    Cali GreenFebruary 17, 2013
    Don't expect anyone to actually help you or be of service.
  • Trudy L.
    Trudy LFebruary 13, 2013
    Been here 10+ times
    Geek squad is helpful!
  • Paul S.
    Paul SkirbeFebruary 10, 2013
    PC Richards is one block east. Don't purchase a high prices item without checking both stores.
  • Clarisse C.
    Clarisse ChanDecember 7, 2012
    Weee.. Hanging out at bestbuy!
  • Jorge O.
    Jorge OrtizNovember 29, 2012
    Even though this store claims to be 24-hours, avoid it between midnight and 1am. They need to "reset their registers for the next day" and you'll be waiting in line for an hour.
  • Aaron B.
    Aaron BNovember 26, 2012
    God awful customer service.... Order online or go to the store on 23rd...
  • Bloomberg TV HD
    Bloomberg TV HDNovember 20, 2012
    Global computer sales jumped nearly 50% between 2006 and 2011. The fastest growing region for sales in 2011 was Latin America.
  • Dominick A.
    Dominick AlfonsoNovember 11, 2012
    Thanks to the mayor and Sarah from gaming i will get my game... Yay. Kill some zombies...
  • Ramiro
    RamiroSeptember 20, 2012
    I agree service is average, and beware of prices! They are 40% more expensive than! ask for them to charge you the on-line price
  • Paul P.
    Paul ParkerAugust 29, 2012
    Don't bother doing in-store pickup here. It takes forever.
  • Cally S.
    Cally StarAugust 9, 2012
    love the stuff! and the best was when nicki minaj came 4 album signing!!! AWESOME!!! wasn't there though :'/
  • Les B.
    Les BoogieJuly 11, 2012 was here. 7/11/2012
  • lttnetsolutions
    lttnetsolutionsJuly 10, 2012
    nice store... i would like to return it
  • slocklair
    slocklairJune 13, 2012
    Been here 10+ times
    If Geek Squad has to send it out to be repaired.....DON'T DO IT!
  • Andrew M.
    Andrew MossJune 2, 2012
    Verizon wireless customers get 10% off wireless accessories
  • GUNNAR Optiks
    GUNNAR OptiksMay 14, 2012
    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!
  • Bumbo F.
    Bumbo FsqsxMay 14, 2012
    Been here 5+ times
    Nearly empty store and they curb web access on the Apple products. Next stop: Tekserve.
  • Nick S.
    Nick SewalishApril 15, 2012
    Consistently the worst customer service and poorly trained associates. Save yourself the hassle and go somewhere else.
  • Dovi E.
    Dovi EssApril 2, 2012
    The lack of knowledge of their employees is simply embarrasing.
    NICKI MINAJApril 1, 2012
    Barbz April 3rd,2012 TUESDAY!!!! I will doing a Pink Friday: ROMAN RELOADED CD Signing, mmmmuaaaah!!! see you soon barbz!
  • Valerie S.
    Valerie SecklerMarch 24, 2012
    The Best Buy Mobile department folks here are knowlegeable and helpful. Smartphone selection is narrower than it was 2 years ago, as fewer models are being made available for Best Buy's mass pricing.
  • Christina Y.
    Christina YooMarch 14, 2012
    the employees here are so so rude. unreal.
  • NJ Auto Auction J.
    The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest
  • Von B.
    Von BowersFebruary 23, 2012
    Very slow staffed, but the products are great. At times you get a rude sales associate. But this girl knows how to handle them.
  • Phillip M.
    Phillip MarquezFebruary 13, 2012
    Been here 10+ times
    Taylor is the sweetest Rep in the store.
  • Elise
    EliseFebruary 2, 2012
    This is the worst store ever. Nothing in stock and they can't figure out how to order anything, I've been waiting over an hour!!
  • Jannae
    JannaeJanuary 11, 2012
    Dear management. Try managing your employees.
  • Kunal G.
    Kunal GhevariaJanuary 5, 2012
    What a waste of time!
  • Bonnie K.
    Bonnie KongDecember 26, 2011
    Terrible customer service
  • Tony M.
    Tony MartignettiNovember 28, 2011
    They recycle any kind of battery. Also cell phones, TVs, computers and plastic bags. Batteries & bags are inside the door to the right. Bigger stuff you have to ask.
  • Robert S.
    Robert SNovember 19, 2011
    Been here 5+ times
    Some new yorkers are self important, this bestbuy store is awesome!
  • Michelle F.
    Michelle FNovember 14, 2011
    Been here 5+ times
    chekc out the olympus!
  • Patrick Y.
    Patrick YaccoOctober 30, 2011
    Drop off your old electronics here to be recycled. Save the environment and get rid of your junk!
  • Holden M.
    Holden MeOctober 18, 2011
    Been here 10+ times
    It's a great place to pick up items released at midnight.
    SOL REPUBLICOctober 5, 2011
    Looking for new headphones? Check out SOL REPUBLIC headphones in the mobile section. Affordable, indestructible, sound great.
  • Trish M.
    Trish MayoSeptember 30, 2011
    Worst sales people ever. Kept being told I don't work in this department you need to talk to somebody else NO I can spend my money somewhere else.
  • Kristi B.
    Kristi BerrySeptember 29, 2011
    Apple guy tried to tell me that a monitor would be sold out within the next week. Hard up for sales, I see.
  • Erico F.
    Erico FSeptember 24, 2011
    Don't buy from them - they will not return a expensive defective product and you have problems - a Sales Manager in Maryland Shop (Matt D.) refused to return a defective $599 product #WorstBuy
  • Caroline T.
    Caroline TylawskySeptember 24, 2011
    24 hours!!
  • Kris S.
    Kris SSeptember 11, 2011
    They have a public restroom and baby changing table here
  • Chris P.
    Chris PhillipsSeptember 4, 2011
    Do not use the in-store pick up. It sounds great, but hasn't worked for me in 3 tries. They pull the wrong stuff, order isn't ready, or they won't let you return it.
  • Steve T.
    Steve TaylorAugust 30, 2011
    Can't sleep? Hit up Best Buy and grab some DVDs.
  • Robert F.
    Robert FAugust 20, 2011
    Surprisingly courteous customer service!
  • Lara Z.
    Lara ZAugust 17, 2011
    Been here 10+ times
    Citi Thank You members - stop by 8/18 from 12-9pm for a special event at Best Buy in Union Square!
  • Qbrad W.
    Qbrad WitoverAugust 1, 2011
    Terrible customer service Read more
  • Genesis Nijhonnie ❤
    Bring all your things and check out with Anny !!
  • Genesis Nijhonnie ❤
    Anny's the best cashier ever !
  • OnStar
    OnStarJuly 25, 2011
    Open 24 hours! Go check out OnStar FMV there. ;)
  • Lucy D.
    Lucy DrummondJuly 25, 2011
    E-cycle! (Rececyle your electronic waste here - they take everything!)
  • Howcast
    HowcastJuly 21, 2011
    Make your new computer last by following this quick video tip on preventing computer viruses! Read more
  • Tamara
    TamaraJuly 16, 2011
    They said don't go with gummy brand esarphones.. Bass too high
  • Stuart H.
    Stuart HaasJuly 16, 2011
    Don't come here looking for a tablet. NOTHING works! No demo. Shocking.
  • Daniel G.
    Daniel GreenJuly 8, 2011
    This has to be the worst electronic store in the world. Try walking in already knowing what you want and see how long it takes to pay and leave. You almost have to beg to buy something here.
  • Valerie M.
    Valerie McQueenJune 7, 2011
    Worst customer service ever. EVER.
  • Vivian P.
    Vivian PedóFebruary 18, 2014
    Cada loja tem um preço diferente ! :-(
  • Capt_mm K.
    Capt_mm KsaJuly 3, 2012
    من أكبر محلات الأكترونيات بنيويورك ميزه هالفرع عن الفروع الثانية كبر مساحتة
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