Best Buy

Best Buy

Electronics Store · Gravesend
8923 Bay Pkwy, Brooklyn, NY 11214, United States
Open until 10:00 PM (Show more)
  • Mon–Thu
    • 10:00 AM–9:30 PM
  • Fri–Sat
    • 10:00 AM–10:00 PM
  • Sun
    • 11:00 AM–8:00 PM
Credit Cards:
Yes (incl. American Express)

Making technology work for you.


Based on 110 votes

People have mixed feelings about this place

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27 tips and reviews.

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  • TVs
  • Dalton B.

    Employees will make or break any experience. Everyone woke on the good side of the bed that day

    Dalton B · August 10
  • Louis M.

    Changes its layout on the drop of a dime. As bland/depressing as most Best Buys.

    Louis Matta · May 16
  • Natalya

    Worse customer service ever...unless getting yelled by customer service reps is your kinda thing ...

    Natalya · August 29, 2014
  • Carrie N.

    Very slow lines, not enough service in "customer service"

    Carrie N · March 24, 2013
  • Sophia B.

    The staff tries to help but isn't always successful.note that the deals online are sometimes better than at the store.

    Sophia Beytelman · February 6, 2013
  • Jonathan R.

    If you're interested in anything appliances. Look for Shanna, she was a joy dealing with and will go above and beyond to make sure you're taken care of. More Best Buy's can use employees like Shanna.

    Jonathan Rivera · September 24, 2012
  • GUNNAR Optiks

    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!

    GUNNAR Optiks · May 14, 2012
  • Luis Z.

    Worst best buy in the world

    Luis Zacarias · March 31, 2012
  • Irene V.

    So true I totally agree with you guys customer service is really terrible .....

    Irene Vasquez · March 18, 2012
  • NJ Auto Auction J.

    The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest

  • 💋StephanieMarie💋

    I could have sworn best buy was for electronics! Hmm Pillow pets! Coffee machines! Hair styling tools! WTF

    💋StephanieMarie💋 · February 2, 2012
  • Andrew B.

    The customer service is hit or miss here. If they are busy dont expect them to even want to help u

    Andrew Bentivegna · January 26, 2012
  • Q S.

    Its retail no matter what store u go to or call u will have to wait stop belly aching and have patience u all are not queens and kings so wait....

    Q S · January 17, 2012
  • Michele P.

    The customer service is the worst I've ever witnessed. I'm going to make a complaint tomorrow, definitely!

    Michele Petrfeund · January 15, 2012
  • Michele P.

    Their customer service sucks big time!

    Michele Petrfeund · January 15, 2012
  • Stefanee R.

    Horrible setup for locked up items. Stand on line for one hour to be served by the one cashier...who is also the person who runs to retrieve your item while half the employees socialize.

    Stefanee R · December 29, 2011
  • Aj C.

    Don't believe the computer section.You don't have to wait on there line to buy a laptop unless it's locked up. If its on the shelf you can pay up front.There trying to lure you into buying a warranty

    Aj Chimento · December 18, 2011
  • Matthew W.

    The line for the computers is so slow...

    Matthew Wong · November 25, 2011
  • Charles D.

    Batman Arkham City, Whoaaaaa

    Charles Davis · October 18, 2011
  • Helen

    do not hit by electric shock, so good store

    Helen · October 5, 2011
  • Andrey K.

    Been going here for years, a lot to choose from

    Andrey Kirichenko · September 11, 2011
  • Lori R.

    Slowest customer service ever

    Lori Rojas · September 8, 2011
  • J N.

    I left my Ipod to replace the battery. I went back many times to see if it Was done- itwasnt. So 60 days of this I wanted it back even though it wasn't fixed. But he wouldn't give me it. Theif.

    J N · September 8, 2011
  • Rich K.

    The customer service needs to be evaluate. Their service sucks big time. Half the people don't know what they're talking about. So it's best to do your own research than asking their service for help.

    Rich Kidd · November 25, 2010
  • John B.

    Customer service is a joke, and beware of the geek squad up sell

    John Baggott · November 20, 2010
  • Bettye R.

    Returning the piece-a-crap portable ac.

    Bettye Rainwater · August 2, 2010
  • Jason N.

    This is bulls*it

    Jason Newman · May 16, 2010

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