Best Buy

Best Buy

Electronics Store
Prospect Heights, Brooklyn
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5.2/10
240
ratings
  • GUNNAR Optiks
    "watch TV"(2 Tips)
    Christopher A.
    "Store is really spacious."(2 Tips)
52 Tips and reviews
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  • Sarah K.
    Sarah K.February 10
    Not enough staff!! We have to ask a few times before anyone helps us
  • PixyDus A.
    Was happy I found what I was looking for but standing in line with one cashier but plenty of employees walking around isn't cool.
    Upvoted Sep 26
  • Ian F.
    Ian FrancisDecember 25, 2015
    Happy to have a Best Buy easily accessed by train. However, compared to 14th st Best Buy, I find it lacking in order and layout.
  • Saif D.
    Saif DiaAugust 7, 2015
    Been here 100+ times
    Understaffed, so expect long waits.
  • Randy S.
    Randy SidberryMarch 16, 2015
    Don't buy best buy Phone insurance. They still wanted me to give them 150 b/c I broke my phone! Read more
  • Kimmie O.
    Kimmie OhhMarch 14, 2015
    Very organized
  • S E.
    S EFebruary 9, 2015
    The lines here are long so be prepared. The staff seems to be pretty nice here though.
  • Angel 9.
    Angel 9January 10, 2015
    Terrible customer service
  • Errol L.
    Errol LouisJuly 27, 2014
    Horrible service by indifferent mostly young staff members is part of their business plan. So do your homework in advance.
  • Martine E.
    Martine EmileApril 22, 2014
    Not to many workers
  • Joanna C.
    Joanna ChenJanuary 24, 2014
    There is only one worker at GeekSquad..
  • Josh A.
    Josh ArcusDecember 1, 2013
    The indifference and slow pace of associates at this store makes me want to puke.
  • Jordan C.
    Jordan CallaisSeptember 8, 2013
    This place always feels like it could be closing in the next few days.
  • Kaveh H.
    Kaveh HosseiniAugust 26, 2013
    There is no customer service ! Do not spend your time !
  • Ruen E.
    Ruen EllisJune 24, 2013
    You have a better chance of dying from a toe nail accident than getting any service in this place
  • Summer R.
    Summer RichardsonJune 15, 2013
    This line for customer service is ALWAYS slow. You can't have one employee assisting a line of 17!
  • Wally N.
    Wally NMay 31, 2013
    The only thing worse than having to visit a Best Buy is having to visit a Best Buy in New York City.
  • Denise H.
    Denise HApril 13, 2013
    Leave now. There's nothing but frustration and incompetence to be had here.
  • Alex C.
    Alex C.March 9, 2013
    Great deals!...and interesting electronics gadgets!!!
  • Monique
    MoniqueFebruary 18, 2013
    Beware of the exhausting long lines.
  • Mark E.
    Mark EganFebruary 17, 2013
    They should give $10 credits for lack of service.
  • Scott F.
    Scott FlahertyJanuary 12, 2013
    Be sure to check out the CD bargain bin--you'll find more diamonds than rough.
    Upvoted Sep 17
  • Joey M.
    Joey McGeeJanuary 1, 2013
    Just as ghetto and gross as the other sad excuses of national chain stores in this "mall." It's times like these I miss suburbia.
  • Peter B.
    Peter BarlinDecember 23, 2012
    Just plain horrible!
  • Vindu G.
    Vindu GoelDecember 16, 2012
    Not hard to see why people prefer Amazon. Even the online pickup takes longer than an Amazon shipment.
  • Iversen
    IversenSeptember 3, 2012
    Worst customer service of all time
  • Amanda
    AmandaAugust 25, 2012
    Worst best buy, good luck getting any help.
  • Joe G.
    Joe GruchaczJuly 18, 2012
    Competing with Target, next door, to deliver the worst shopping experience ever.
  • Donald S.
    Donald SchwartzJuly 15, 2012
    Best Buy is not really a best buy when it comes to cables and computer parts. Suggest you try mono cables and New Egg online.
  • Jade N.
    Jade NgJuly 8, 2012
    Came to pick up an online order. They wanted to argue that part of the order was getting shipped when I had the email saying its all ready for pickup. Wasted an hour here. Most incompetent workers.
  • Kari
    KariJune 30, 2012
    Come to this place if you like to be buttfucked by capitalism. $150 for an HDMI cable that is $6.50 on Amazon.
  • Marques S.
    Marques StewartJune 10, 2012
    Been here 10+ times
    The workers act like you are bothering them when you shop here.
  • GUNNAR Optiks
    GUNNAR OptiksMay 14, 2012
    Check out GUNNAR Optiks glasses - revolutionary technology eyewear that reduces eyestrain while you play games, watch TV, or use computers!
  • Yummy me U.
    Yummy me UmmmApril 27, 2012
    What is on sale everywhere else isnt on sale here wtf.
  • Nate S.
    Nate SMarch 25, 2012
    The video game section is organized so poorly, you'd think Stevie Wonder was in charge of merchandising here.
  • NJ Auto Auction J.
    The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest
  • Tahirra E.
    Tahirra EnriquezFebruary 14, 2012
    sloooow, one employee to help 5 different people, and he kep disappearing!
  • Cherone C.
    Cherone CookFebruary 6, 2012
    Been here 5+ times
    Everyone needs to stop crying n complaining its a retail store so of course it's gonna be lines. So just man up or go somewhere else it's as simple as that
  • @kokupuff
    @kokupuffFebruary 5, 2012
    I was getting NO help from the reps, so I got on my tablet to schedule an in-store pick up WHILE I WAS IN STORE.
  • Danielle R.
    Danielle RyeaDecember 31, 2011
    Worst Geek Squad Ever! Go somewhere else for computer assistance.
  • Drew B.
    Drew BellzDecember 24, 2011
    Been here 5+ times
    So that you don't waste tyme wandering around aimlessly ask somebody where whatever the thing is your lookin for and always try to get your purchase right at the counter to get out faster
  • Juni B.
    Juni BuncomeDecember 3, 2011
    Why dis old man in one side wen i on the other side! Smfj
  • Drew B.
    Drew BellzNovember 6, 2011
    Been here 5+ times
    Bought a TV a couple months ago and I waited an hour to be checked out...and I was at the front of the line
  • Iversen
    IversenOctober 25, 2011
    The cashier called a manager because she couldn't open the register
  • Fanny L.
    Fanny LawrenOctober 2, 2011
    Very spacious and well organized. But the staff are so so.
  • A.J. V.
    A.J. Van NostromMarch 30, 2011
    Don't shop here. Horrible customer service and confusing signage. Why so f@ckin hard to PAY?
  • Mottel L.
    Mottel LightstoneMarch 10, 2011
    Customer service? What's that?
  • Christopher A.
    Christopher AdamsFebruary 19, 2011
    Been here 25+ times
    Store is really spacious. Great place to shop without feeling cramped and crowded.
  • Rick A.
    Rick AlvarezJanuary 12, 2011
    This Best Buy is a victim to it's surroundings. If you cherish polite and prompt customer service DON'T come here!!!
  • Jimmy L.
    Jimmy LittleDecember 30, 2010
    Terrible cashiers. Just go to Soho
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