Located in Jacksonville, FL, the Best Western Hotel Jtb/Southpoint is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of th...
My room on 6th floor smells like mildew. Janitor said "welcome to Florida." Friends hallway on 3rd floor smells like cigarette smoke.
The staff was very rude, and by staff I mean the V.P. for this location. In our room we found a bottle used by a previous customer as a tobacco spit bottle and a roach ran across the bed. Checked out!
We showed management a video of 3 roaches crawling on the wall and also a dead one basking on the toilet paper roll.......this place is a dump! Management told us we are staying in a $100 room....
Made reservations and they sold one of our rooms! Bad business! !!!!!!! Sleep elsewhere!!!! Pissed customer
Staying on the 3rd floor. Saw a big flying cockroach. Called front desk. They asked me where I was from. I said NY. They said "Welcome to the South"
Don't use hotwire to stay here they treat u like a 2nd class citizen ....
Unsatisfactory! I have stayed in 2 different rooms this visit and seen roaches in both. Neither room had properly working a/c & don't expect decent service if booking through hotwire.
Pillows are the best....
Try to avoid the free morning breakfast as most of the items are served cold. The free wifi is spotty and unreliable. Bring your own pillows as the hotel's own are small.
$40 on Hotwire...tough to beat
Great hotel and the staff are wonderful.
Great deal on hotwire. Saved a bunch of money doing it.
This hotel is really decent. I'm a hotel snob that hates anything less than a three star but I'm really pleased! Only 48 bucks a night! Score!
Great room on Hotwire!