Coffee Shop$$$$
Heartside-Downtown Grand Rapids, Grand Rapids
  • Ronna R.
    "Try the pumpkin spice latte its awesome."(2 Tips)
    "Great Iced Mint Mocha"(2 Tips)
    Kayleigh O.
    "... staff HOWEVER you must print off your coupons for them to except them..."(2 Tips)
    Schuyler E.
    "The staff here are the friendliest peeps ever!"(4 Tips)
24 Tips and reviews
  • coffee
  • tea
  • great value
  • cider
  • tours
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  • Alex L.
    Alex LeeJune 10, 2015
    Go to Starbucks instead!!!
  • Chrystal R.
    Chrystal RockafellowSeptember 9, 2014
    Super Hazelnut Iced Coffee is my go to for the summer through the end of August, and the Caramel Marvel is my go to year round!
  • Forrest
    ForrestAugust 17, 2014
    No restrooms for paying customers or employees when they misplace all of their bathroom "tokens". Horrible experience.
  • Kristin W.
    Kristin WeisAugust 8, 2014
    Great location and good coffee and tea. Service has always been friendly and fast.
  • Kayleigh O.
    Kayleigh OrtegelFebruary 26, 2014
    Love the staff HOWEVER you must print off your coupons for them to except them here!
  • Michelle H.
    Michelle HarringJanuary 2, 2014
    Not the friendliest staff... Maybe they were angry they had to work on New Year's Day
  • Emily A.
    Emily ANovember 12, 2013
    They don't take mobile coupons, you have to actually print them out. A little behind the times ;)
  • Schuyler E.
    Schuyler EsperanzaAugust 4, 2013
    The staff here are the friendliest peeps ever! I've been coming here over 5 years, & everyone welcomes me by name. This location is my second home. <3
  • Alice K.
    Alice KolarikFebruary 15, 2013
    Butter bear is the best
  • Alice K.
    Alice KolarikFebruary 3, 2013
    Butter bear
  • Gayle O.
    Gayle OstermanNovember 5, 2012
    Did u know that u can request coffee "not real hot" so it's drinkable?? Yeah...probably!
  • Jim W.
    Order one of their cookies and ask them to toast it. Perfect combination of chewy and crunchy.
  • Jessica P.
    Jessica PuchalaApril 4, 2012
    They're always offering coupons- don't pay full price.
  • Jesse B.
    Jesse BarrientesMarch 24, 2012
    Since when you drink coffee
  • LMarieA
    LMarieAMarch 21, 2012
    Great Iced Mint Mocha after my hardcore bike tour downtown and around. Great half way stop! Open late!
  • Mandy C.
    Mandy C.March 9, 2012
    Good place 2 people watch in downtown GR. For just straight coffee I'd recommend their Black & Tan blend.
  • Chad.EGR
    Chad.EGRDecember 13, 2011
    great pug cards here!
  • Brandan I.
    Brandan IsaacsNovember 20, 2011
    Make sure the guy at the register is paying attention when you order
  • Whitney B.
    Whitney BelprezNovember 8, 2011
    Good for non-coffee drinkers and/or people who want something sweet.
  • Ronna R.
    Ronna RogersSeptember 28, 2011
    Try the pumpkin spice latte its awesome.
  • Miles S.
    Miles SmithAugust 24, 2011
    You can use Zipments to get Biggby coffee delivered!
  • Drew S.
    Drew SteeleJuly 29, 2011
    Make sure to tell the barista at the register if you want your drink "hot", "iced" (milk with ice cubes), or "frozen" (blended up). Just saying "cold" isn't specific enough. :-)
  • Adam T.
    Adam TaylorOctober 9, 2010
    The pumpkin spice latte is amazing and your not up for caffinee the apple carmael cide is behind words good!
  • Kimberly M.
    Kimberly MannsJanuary 18, 2010
    Try something from their expanded "skinny" drink list. Personal favorite - Skinny skinny mocha latticino. Just tell 'em Kim sent you.
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