Coffee Shop$$$$
Heartside-Downtown Grand Rapids, Grand Rapids
  • Ronna R.
    "Try the pumpkin spice latte its awesome."(2 Tips)
    "Great Iced Mint Mocha"(2 Tips)
    Kayleigh O.
    "... staff HOWEVER you must print off your coupons for them to except them..."(2 Tips)
    Schuyler E.
    "The staff here are the friendliest peeps ever!"(4 Tips)
24 Tips and reviews
  • coffee
  • tea
  • great value
  • cider
  • tours
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  • Schuyler E.
    Schuyler EsperanzaAugust 4, 2013
    Been here 50+ times
    The staff here are the friendliest peeps ever! I've been coming here over 5 years, & everyone welcomes me by name. This location is my second home. <3
  • Chrystal R.
    Chrystal RockafellowSeptember 9, 2014
    Super Hazelnut Iced Coffee is my go to for the summer through the end of August, and the Caramel Marvel is my go to year round!
  • Jim W.
    Jim Winslow Di PiazzaJune 21, 2012
    Been here 100+ times
    Order one of their cookies and ask them to toast it. Perfect combination of chewy and crunchy.
  • Drew S.
    Drew SteeleJuly 29, 2011
    Been here 50+ times
    Make sure to tell the barista at the register if you want your drink "hot", "iced" (milk with ice cubes), or "frozen" (blended up). Just saying "cold" isn't specific enough. :-)
  • Mandy C.
    Mandy C.March 9, 2012
    Been here 10+ times
    Good place 2 people watch in downtown GR. For just straight coffee I'd recommend their Black & Tan blend.
  • Kristin W.
    Kristin WeisAugust 8, 2014
    Great location and good coffee and tea. Service has always been friendly and fast.
  • LMarieA
    LMarieAMarch 21, 2012
    Great Iced Mint Mocha after my hardcore bike tour downtown and around. Great half way stop! Open late!
  • Adam T.
    Adam TaylorOctober 9, 2010
    Been here 10+ times
    The pumpkin spice latte is amazing and your not up for caffinee the apple carmael cide is behind words good!
  • Emily A.
    Emily ANovember 12, 2013
    They don't take mobile coupons, you have to actually print them out. A little behind the times ;)
  • Gayle O.
    Gayle OstermanNovember 5, 2012
    Been here 10+ times
    Did u know that u can request coffee "not real hot" so it's drinkable?? Yeah...probably!
  • Kayleigh O.
    Kayleigh OrtegelFebruary 26, 2014
    Love the staff HOWEVER you must print off your coupons for them to except them here!
  • Kimberly M.
    Kimberly MannsJanuary 18, 2010
    Been here 100+ times
    Try something from their expanded "skinny" drink list. Personal favorite - Skinny skinny mocha latticino. Just tell 'em Kim sent you.
  • Alice K.
    Alice KolarikFebruary 15, 2013
    Butter bear is the best
  • Miles S.
    Miles SmithAugust 24, 2011
    You can use Zipments to get Biggby coffee delivered!
  • Michelle H.
    Michelle HarringJanuary 2, 2014
    Not the friendliest staff... Maybe they were angry they had to work on New Year's Day
  • Whitney B.
    Whitney BelprezNovember 8, 2011
    Good for non-coffee drinkers and/or people who want something sweet.
  • Jessica P.
    Jessica PuchalaApril 4, 2012
    They're always offering coupons- don't pay full price.
  • Ronna R.
    Ronna RogersSeptember 28, 2011
    Try the pumpkin spice latte its awesome.
  • Alice K.
    Alice KolarikFebruary 3, 2013
    Butter bear
  • Brandan I.
    Brandan IsaacsNovember 20, 2011
    Make sure the guy at the register is paying attention when you order
  • Chad.EGR
    Chad.EGRDecember 13, 2011
    Been here 10+ times
    great pug cards here!
  • Jesse B.
    Jesse BarrientesMarch 24, 2012
    Since when you drink coffee
  • Alex L.
    Alex LeeJune 10, 2015
    Go to Starbucks instead!!!
  • Forrest
    ForrestAugust 17, 2014
    Been here 50+ times
    No restrooms for paying customers or employees when they misplace all of their bathroom "tokens". Horrible experience.
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