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Birmingham New Street Railway Station (BHM)

Train Station
Birmingham
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6.0/10
651
ratings
  • Mary C.
    "Amazing new station."(6 Tips)
    Stephen R.
    "Go up the escalator to Pallasades for food etc."(9 Tips)
    Becky D.
    "Be better on Saturday when improved access to the Bullring opens!"(6 Tips)
    chris p.
    "national rail app and use"(4 Tips)
193 Tips and reviews
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  • Lewis S.
    Lewis SmithJanuary 4
    If you have a ticket and miss your connecting train, and it's the last train, go to the customer reception and they will order you a taxi for free to your destination!
    Upvoted Jan 5
  • Ken H.
    Ken HarrisDecember 12, 2016
    Been here 50+ times
    If you are transferring trains, use the B side of the platform to save going through the ticket barriers twice
  • Tanh Tanh
    Tanh TanhNovember 4, 2016
    Been here 10+ times
    Various shop for quick meal & essential stuff.
  • Dominic F.
    Dominic FeeneyAugust 15, 2016
    Been here 10+ times
    Lots of shops and places to eat here
  • Carl G.
    Carl GriffinJuly 24, 2016
    Has improved significantly since the recent and extensive renovations.
  • Daniel
    DanielJuly 19, 2016
    Been here 25+ times
    Make sure you know what platform you want before you get in, new layout is hard to navigate
  • Owen
    OwenApril 2, 2016
    The new building upstairs is nice and airy in contrast to the dark space downstairs full of diesel fumes
  • DM
    DMFebruary 26, 2016
    Amazing architecture, one the most beautiful railway stations in the UK
  • Chris H.
    Chris HinkleyFebruary 13, 2016
    Been here 5+ times
    They in-horrible-ified it! :o
  • Heather S.
    Heather SNovember 24, 2015
    Been here 50+ times
    Bathroom is free now!
  • Daniel L.
    Daniel LeySeptember 20, 2015
    Been here 10+ times
    The eyes are watching you...
  • Katie D.
    Katie DunnMay 13, 2015
    No fuss fast flowing transport plenty of staff and escalators wide corridors feels safe :)
  • Katherine B.
    Katherine BridgesApril 12, 2015
    Been here 5+ times
    Nice variety of shops to pick from, so you can easily find some food that you like - but the shops are overpriced. Located very close to the main shopping centre too, which is very convenient.
  • George M.
    George MacDApril 9, 2015
    What a tip! Still the dark and dingy station it always was and really difficult to navigate.
  • Michael H.
    Michael HoldsworthMarch 30, 2015
    Been here 25+ times
    Looks good now they've done it up, but it's confusing to find your way around now. Especially if you're only a semi regular visitor.
  • Hassan E.
    Hassan ElmiMarch 24, 2015
    Been here 5+ times
    I like it. Much better than the London train stations in my opinion.
  • Paul U.
    Paul UnsworthMarch 23, 2015
    Been here 5+ times
    A lot better post refurbishment. A lot brighter. Used to be a dark hole
  • Matt S.
    Matt StylesDecember 29, 2014
    Been here 5+ times
    Enjoy the soul-destroying Underground-like décor while being overground.
  • James
    JamesDecember 21, 2014
    Been here 10+ times
    Not the best place for a hangover cure
  • Stephen C.
    Stephen CrockerDecember 8, 2014
    Been here 5+ times
    I used to know my way round this station but since the redecoration, I keep leaving from the wrong exit! There is a sign hanging from the ceiling for directions to Moor Street if you can spot it.
  • Mohammed M.
    Mohammed MohannaDecember 4, 2014
    The best station in birmingham, very huge
  • Ivan H.
    Ivan HernandezNovember 23, 2014
    I wish the public transport in my country was as efficient as here!
  • John B.
    John BarnhamNovember 16, 2014
    Busiest train station in the UK - nightmare
  • Jamie B.
    Jamie BullockNovember 5, 2014
    Been here 10+ times
    This place is an alienating, claustrophobic, cynical, abomination with absolutely nothing to commend it
  • Vatra L.
    Vatra LionOctober 8, 2014
    Been here 50+ times
    Looking a little better but still chaotic at times.
  • Bora D.
    Bora DemiralanSeptember 17, 2014
    Very close to a huge shopping area
  • Shallama W.
    Shallama WairimuAugust 25, 2014
    Big station with only one toilet... Disappointing...
  • Karl K.
    Karl Kemp-O'BrienAugust 13, 2014
    Been here 100+ times
    Most of the platforms now have escalators. Sadly they still do a manual ticket check at the barrier. They should really have automatic machines.
  • Karl K.
    Karl Kemp-O'BrienAugust 13, 2014
    Been here 100+ times
    The new New Street Station is gorgeous! Spacious and makes a massive improvement on the city centre. Now with better shopping too!
  • Abdullah A.
    Abdullah AljumaAugust 11, 2014
    The renovation change the whole landscape of the station. You need a map now to get around.
  • Elliott B.
    Elliott BrownAugust 9, 2014
    Been here 25+ times
    Book tickets online and collect from your local station (use booking reference). Cross Country trains seem busy. Looks like many people reserve seats! New Street being redeveloped until 2015!
  • Becky D.
    Becky DutneallAugust 7, 2014
    Been here 100+ times
    Be better on Saturday when improved access to the Bullring opens!
  • Arjun T.
    Arjun TaheemMarch 25, 2014
    Been here 10+ times
    Try booking tickets after 9/10am a few days before. My ticket went from £50 to £20!
  • chris m.
    chris mMarch 11, 2014
    Been here 10+ times
    If you're looking for a cost effective sandwich just walk across the road from the main exit to Tesco.
  • John C.
    John Cabrini-DaleMarch 11, 2014
    Yuk! Dirty, ugly & disfunctional.....
  • Miikael T.
    Miikael TianMarch 9, 2014
    Been here 10+ times
    Try your luck, sometimes the other counters near Starbucks don't have checkers.
  • Giannicola B.
    Giannicola BonoraFebruary 10, 2014
    The new station has the same aseptic feel of Gatwick Airport South Terminal and the same Cornish Pastries shop!
  • Kirsty T.
    Kirsty ThorpeFebruary 5, 2014
    Been here 5+ times
    However many times I come here, I still don't understand which she of stairs leads to which concorse!
  • Niall M.
    Niall MullenJanuary 27, 2014
    Sony forget there's more shops at the M&S end such as Starbucks and the Burrito place
  • Rich H.
    Rich HRJanuary 8, 2014
    Been here 10+ times
    If you use The Trainline app on iOS then you can now download your tickets on selected routes - so no more queuing to print off your tickets!!
  • Rob P.
    Rob PearceJanuary 2, 2014
    Try the pasty shop. Pricey but nice :)
  • Dane C.
    Dane CobainDecember 31, 2013
    Been here 10+ times
    4G, woohoo!
  • Chris B.
    Chris BrownDecember 24, 2013
    Been here 5+ times
    This place is like a maze!! No likey
  • Paul P.
    Paul PotterDecember 20, 2013
    Been here 5+ times
    Feel like having a quest? Try to find the gents.
  • Conor. @.
    Conor. @DrPepperPatientDecember 12, 2013
    The people here are morons who can't seem to grasp the basis instincts not to walk in you. You literally have to dive and weave inbetween people on the main floor.
  • Claire R.
    Claire RedmondDecember 7, 2013
    Lovely and new but doesn't stop the services been the worst I've ever seen. Shame on them
  • Mark G.
    Mark GalliNovember 17, 2013
    Where you're always going to be late for work, terrible!!
  • Frankie R.
    Frankie RobertoNovember 8, 2013
    Welcome to the worst train station in the UK.
  • Adam T.
    Adam TroshinOctober 13, 2013
    Avoid - horrible place
  • Mary C.
    Mary CollinOctober 10, 2013
    Been here 10+ times
    Amazing new station. Find the helpful Virgin team in their red jackets. Uber helpful ;-)
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