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AutoNation - BMW

BMW of Dallas

Auto Dealership and Automotive Shop
Dallas
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6.3/10
49
ratings
  • AK
    "Free wifi"(2 Tips)
    Rich
    "use the wifi & enjoy the Kuerigs coffee."(2 Tips)

From BMW of Dallas

Special

Thanks for checking in! Show this screen to a service advisor for $10.00 OFF Premium Synthetic Oil & Filter Change. See advisor for full details and exclusions. Offer expires 12/31/16.

20 Tips and reviews
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  • free Wifi
  • coffee
  • knowledgeable staff
  • workspaces
  • friendly staff
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  • AutoNation - BMW
    AutoNation - BMWSeptember 16
    Thanks for checking in! Show this screen to a service advisor for $10.00 OFF Premium Synthetic Oil & Filter Change. See advisor for full details and exclusions. Offer expires 12/31/16.
  • jennifer b.
    jennifer bairdMay 16, 2014
    Been here 10+ times
    4-year old car with 40K miles and the leather is cracking. BMW say "normal wear and tear". Buy Mercedes! Never would've happened on a Benz and if it had, they'd do right by the customer and fix it.
  • AK
    AKMarch 1, 2013
    Always a considerate and knowledgable staff. Free wifi, coffee, snacks, and workspace available while you wait to make it a pleasant experience
  • Ankit M.
    Ankit MalhotraMay 3, 2014
    I came here for test driving the BMW 328i. It took almost 35mins for them to get the vehicle refueled and ready for me! Sure they take a lot of time. The dealer wasn't that friendly to talk to.
  • Rich
    RichJune 20, 2013
    Been here 5+ times
    use the wifi & enjoy the Kuerigs coffee. the BMW of Plano off the tollway has more amenities in their waiting room
  • Party M.
    Party MMarch 25, 2011
    Awesome dealership after they relocated. Friendly and knowledgable staff. Ask about the free multipoint inspection!
  • Glen A.
    Glen AustinNovember 12, 2015
    We leased our first BMW here from a very friendly salesman who no longer works there. We tried again last Saturday and were severely disappointed. Need more salesmen, and better walk in handling.
  • Chris Y.
    Chris YoungJanuary 29, 2013
    If you need service ask for Mike Acosta! He's great - amazing customer service & knowledge!
  • Terrence G.
    Terrence GreenJanuary 9, 2014
    Ripoff city quoted 250 at checkout price was 340 w 15%off after I said no I was told 250 before 15% ended paying 247 cancelled next appt made one with mini of Plano nice but all con people are
  • Jason W.
    Jason WilliamsonFebruary 1, 2012
    Been here 100+ times
    While your at BMW don't forget to check out MINI! MINI's rock!!!
  • Floy G.
    Floy GaidarskiApril 17, 2014
    Been here 5+ times
    15% off every check-in here goes a long way!!
  • Nix N.
    Nix NguyenNovember 17, 2011
    Pretty bad service when picking up your car. Waited 30 minutes to pick up an unwashed car as they forgot to tell someone or anyone I was here to pick up my car; Has happened more than once.
  • UpShift Digital
    UpShift DigitalMarch 11, 2013
    Rudest cashier in service dept. You do know you're not the only BMW store in town, right AutoNation?
  • Liz
    LizMay 23, 2012
    Been here 5+ times
    Come prepared to wait a long time. They are the slowest
  • Jason W.
    Jason WilliamsonOctober 22, 2010
    Been here 100+ times
    Ask for David boice. He's great!
  • Ernesto A G.
    Ernesto A GallegosFebruary 16, 2012
    Kim Thomas super knowledgeable
  • Elle G.
    Elle GraafMarch 13, 2012
    Been here 5+ times
    Make sure you have plenty of time. The service is slow.
  • Liz
    LizMay 21, 2012
    Been here 5+ times
    Everyone here blows
  • Haley B.
    Haley BrownJuly 7, 2011
    It's not about the customer at this place.
  • Reginald C.
    Reginald ColemanJune 14, 2013
    Poor customer service.... So I went across the street to Sewell.
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