City of Boston

Boston City Hall

City Hall · Downtown Boston
1 City Hall Sq. (at Congress St.), Boston, MA 02201, United States
Likely open (See when people check in)

People tend to check in during these times:

  • Today
    • 8:00 AM–6:00 PM
  • Fri
    • 8:00 AM–5:00 PM
  • Sat
    • 2:00 PM–5:00 PM
  • Sun
    • None
  • Mon–Wed
    • 8:00 AM–5:00 PM

Discover all Boston has to offer, whether you're seeking to connect with City Officials, conduct business, or looking for something fun to do.


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  • What you need to know
    City of Boston
    "... you know you can pay parking tickets online, in person, or by mail?"(2 Tips)
    City of Boston
    "... (which oversees birth, death, and marriage certificates) is..."(2 Tips)
    Anna C.
    "your marriage certificate"(2 Tips)
    Craig D.
    "Be ready for a bag check and metal detector before entering."(2 Tips)
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26 tips and reviews.

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  • parking ticket
  • birth
  • registry division
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  • barbecue
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  • parking
  • pasta
  • Plaza
  • lounge area
  • grapes
  • snacks
  • dinner
  • Craig D.

    Pay your parking tickets downstairs. Be ready for a bag check and metal detector before entering. Probably the safest place against a tornado in downtown Boston. It is built like a fortress.

    Craig Desmarais · September 24, 2014
  • Daniel T.

    There is a great, cheap deli on the eight floor

    Daniel Tewfik · September 17, 2014
  • Joe D.

    It's true: it is ugly. But the department of mental health is much uglier still.

    Joe Donohue · June 13, 2014
  • Benjamin D.

    Lobby off Scollay Square is the 3rd floor

    Benjamin Doyle · December 22, 2013
  • Kate Z.

    Bring your checkbook!

    Kate Z · August 26, 2013
  • Kyle T.

    Boston Greenfest come up to the Eco Lounge for great beer and wine that's cheap at City Hall Plaza. Enjoy free snacks, wine and beer in our great lounge area up the stairs by the Naked Grape tent.

    Kyle Tancrell · August 16, 2013
  • Alejandro G.

    I was especting to be the whole day here when i read the reviews... Turns out people are really nice and i was done in 10 minutes

    Alejandro Guzman · June 20, 2013
  • Amir M.

    "I have an idea! Lets just make everything concrete and throw some lights up!" "Seems legit"

    Amir McManus · January 24, 2013
  • Heavy

    Use your credit card to pay parking otherwise u bound to get a ticket with coins!

    Heavy · August 27, 2012
  • Maynard C.

    The metal detectors require each building entrant to remove belts, keys, pens, and all pens and coins. The process can take 5-10 minutes. Don't be late for meetings.

    Maynard Clark · June 7, 2012
  • Abbey T.

    Ugly, not user friendly and unfriendly people working here. Time for a do-over for the city of boston.

    Abbey Taylor · May 3, 2012
  • City of Boston

    Did you know you can pay parking tickets online, in person, or by mail? Read more

    City of Boston · April 9, 2012
  • City of Boston

    The Registry Division (which oversees birth, death, and marriage certificates) is CLOSED on Wednesdays. Please plan your visit to City Hall accordingly.

    City of Boston · March 29, 2012
  • Anna C.

    If for whatever reason, you need to obtain your marriage certificate, don't make a trip there on wednesdays because they're closed every wednesdays!

    Anna Chan · December 28, 2011
  • Anthony V.

    The much maligned plaza is fanned shaped, as a reference to the famed palazzo in Siena, Italy (home to the Palio).

    Anthony V · December 18, 2011
  • John C.

    One of the world's ugliest buildings. Looks like it was designed by architects form the former Soviet Union.

    John Campbell · November 5, 2011
  • IWalked Audio Tours

    City Hall was voted in 2008 via Virtualtourist as the UGLIEST BUILDING IN THE WORD. Original design intended to have a beer hall inside similar to those in Germany. More info via our blog.<LINK> Read more

    IWalked Audio Tours · September 13, 2011
  • Jeff D.

    If you're registering for anything...make it a marriage! It's the shortest line!

    Jeff D. · July 19, 2011
  • Neal G.

    The ladies in the Registry Division (births, deaths, marriages) are really nice and helpful.

    Neal Gaffey · April 13, 2011
  • Kirsten T.

    Everyone here is so nice and helpful. More than willing to help you with whatever

    Kirsten T · February 25, 2011
  • Sam H.

    There's a cafe on the 8th floor with great soup! (you can check in there too!)

    Sam Hammar · December 30, 2010
  • Gus

    Surprisingly nice people working in the car excise tax dept. Like WHOA!

    Gus · August 10, 2010
  • colleen b.

    Bathrooms are on the 1st floor

    colleen bradley-macarthur · July 23, 2010
  • cullenfamily

    The Chowder Fest was fun but why no tents for people to eat in the shade?

    cullenfamily · July 5, 2010
  • C. Yvonne H.

    Worked with the Elderly Commission - Awesome People!

    C. Yvonne Hickey · May 28, 2010
  • Steve D.

    Stand in line and get a parking permit!

    Steve Davis · August 25, 2009

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