Waldorf Astoria Hotels & Resorts

Casa Marina, A Waldorf Astoria Resort

Hotel, Resort, and Meeting Room
Key West
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8.6/10
250
ratings
  • Chris W.
    "Sun Sun Bar has the best Piña Colada ever!"(4 Tips)
    Kristen B.
    "Go see Jan at the SunSun poolside bar! She'll fix you right up!"(3 Tips)
    Gabriel H.
    "Beautiful hotel in Key West right on the Atlantic Ocean."(3 Tips)
    Janet R.
    "Love the Italian Ice and the frozen towels."(3 Tips)
84 Tips and reviews
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  • Janet R.
    Janet RudolphJanuary 22
    Been here 10+ times
    The staff is phenomenal. Love the Italian Ice and the frozen towels. It's the little touches that make it stand out.
    Upvoted Mar 27
  • Richard R.
    I'd say half the people that work here are awesome the other half do not reflect the brand. Hotel is elegant and beautiful and the valets are the best.
  • Karat O.
    Karat OfpaNovember 6, 2016
    Been here 10+ times
    Watch parking on street. You can get tagged. Mini fridge in room. You have daily resort fee. Best to rent a bike. Take taxi at night.
  • John D.
    John DuarteOctober 1, 2016
    Maybe I had high expectations for a Waldorf Astoria property, but for the cost of a stay this property shouldn't be so outdated. Landscaping needs help (dead plants) and there is no wow factor.
  • Elena Jacobs L.
    Elena Jacobs LopezAugust 7, 2016
    The adult pool is warmer water, a little quieter, but on a typical summer day in key west, The family pool is more refreshing! Beach service is great early in the day. The bar is steps from the sand!
  • Regan M.
    Regan MorrisonJune 28, 2016
    Amazing resort, pretty beaches, awesome pool, and Daniel the pool waiter is kick ass
  • Gabriel H.
    Gabriel HayesApril 14, 2016
    The fire pits at night are great.
  • Gabriel H.
    Gabriel HayesApril 14, 2016
    Having dinner right on the beach is a great experience.
  • Gabriel H.
    Gabriel HayesApril 14, 2016
    Get breakfast in your room and get a pitcher of juice and a bottle of Prosecco for mimosas.
  • Gabriel H.
    Gabriel HayesApril 14, 2016
    Awesome pools here. Separate pools for families and adults only.
  • Gabriel H.
    Gabriel HayesApril 14, 2016
    The outdoor space at this hotel is great.
  • Gabriel H.
    Gabriel HayesApril 14, 2016
    If you are staying here and want beach time, go next door to the Waldorf Reach for a much better beach.
  • Gabriel H.
    Gabriel HayesApril 14, 2016
    Beautiful hotel in Key West right on the Atlantic Ocean.
  • Erin W.
    Erin WeidenfellerDecember 27, 2015
    Key Lime Coladas are amazing. Pool staff great at the sun bar!
  • Sabrina M.
    Sabrina MadjeskiJuly 6, 2015
    Been here 10+ times
    Nice place.
  • Martha Z.
    Martha ZampinoJune 17, 2015
    Expensive But nice. The beach doesn't worth it
  • Abbey G.
    Abbey Gadinsky-SnyderMarch 13, 2015
    Stunning well run property and retreat. Food on property is great as well as service. Rooms are very nice. Private beach and pool area are a vacationers dream.
  • Louis B.
    Louis BaltimoreMarch 13, 2015
    The place to stay in Key West
  • hanii z.
    hanii zoachyFebruary 27, 2015
    Super! I love everything there. Highly recommend!
  • Anna B.
    Anna BryukhanovaJanuary 20, 2015
    The location and hotel premises are great, service is so so, Internet is in permanent trouble!
  • Meg W.
    Meg WSeptember 5, 2014
    Jan from St. Petersburg is great. Very personable.
  • Ron
    RonSeptember 5, 2014
    Incredible view and grounds with the best food
  • Robert A.
    Robert AmezquitaAugust 14, 2014
    "I hear her hair is insured for $10000" said nobody ever. Except at Casa Marina.
  • Robert T.
    Robert TorresJune 4, 2014
    Very High end hotel. But one of the most beautiful hotels in the Keys.
  • Jim D.
    Jim DobbinsApril 17, 2014
    The Casa Marina was a disappointment for my wife and I. The resort was nice but overall the staff and service was not what I would expect from a Waldorf Astoria. Expectations were not met.
  • Amanda D.
    Amanda DiveleyMarch 7, 2014
    You are paying for the property/amentities definitely not the room. Overpriced. Worst wireless internet, expect for it to never work. Great mojitos, even key lime! I recommend the jet ski tour.
  • Josh A.
    Josh AdamsNovember 29, 2013
    Heading to dinner soon to give this away.. :) hope she accepts
  • Alberto L.
    Alberto LugoSeptember 3, 2013
    Best hotel in Key West. Big, private beach, two pools. Great location.
  • Paula B.
    Paula Bendfeldt-DiazSeptember 2, 2013
    You must reserve a toes in the sand sunset dinner at Sun Sun restaurant. So romantic!
  • Jill
    JillAugust 23, 2013
    Been here 5+ times
    Beautiful hotel, great location, excellent service!! Nice rooms however bathroom is a bit small ~ Tip your waiters and pool staff ~ you'll be glad ;)
  • Ashley E.
    Ashley ElizabethAugust 20, 2013
    The piña colada really is amazing !! The caramel cruzan rum kills it!
  • Chris W.
    Chris WyrickJuly 7, 2013
    Been here 10+ times
    Sun Sun Bar has the best Piña Colada ever!
  • Matt G.
    Matt GossardJune 6, 2013
    The staff are very slow almost as if they are working for free and don't need tips. The beds are awful and no hot tub! As a diamond member no real difference ..But all in all not bad just bad beds !!!
  • Christina J.
    Christina JewellMay 31, 2013
    This place is great but the only bad thing is they don't have ceiling fans in the room?! It's Florida and a beach and no fans plus the air conditioner kind of sucks
  • Oliver G.
    Oliver G.May 23, 2013
    There are better options for hotels to stay at, but they make a great Piña Colada at the beach bar.
  • Samira Q.
    Samira QueirozMay 17, 2013
    I paid for a room overlooking the beach and didn't have it!!! I'll never be back this place sure!
  • Samira Q.
    Samira QueirozMay 17, 2013
    Is certainly the best hotel structure from Key West. But the service and the staff at reception are terrible. VERY expensive to poor service!!!
  • Bobbie H.
    Bobbie HoganApril 29, 2013
    Restaurant wait staff very slow......make sure if you pay $389 a night for a room with an ocean view that you can actually see the ocean and not a bunch of palm trees!!!
  • Catherine M.
    Catherine MApril 27, 2013
    Had a great experience, will be back. But don't eat at the hotel - ripoff especially breakfast buffet.
  • Jason K.
    Jason KeathApril 23, 2013
    Been here 5+ times
    The Sun Sun pool bar has amazing cocktails. Order a skinny cucumber lemonade or a Moscow mule, grab a hammock, and lose a few hours.
  • Gustavo
    GustavoApril 11, 2013
    Very nice hotel, great service. Good location, close to Key West main attractions but not at walking distance.
  • Rex D.
    Rex DowApril 6, 2013
    Had a chance to stay here a few days a while back - great retreat in this slightly nuts town
  • Laureen H.
    Laureen HMarch 24, 2013
    Been here 10+ times
    Certainly not of the calibre of a Waldorf Astoria property. Mostly due to the horrible attitude of the entire staff and the poor quality of their food - will not return
  • Matthew L.
    Matthew LewinskiMarch 13, 2013
    The smoked mahimahi dip in the bar is so good we had it every day we were here.
  • Sage K.
    Sage KMarch 4, 2013
    Here getting buy one get one with robin!
  • Seth W.
    Seth WFebruary 8, 2013
    2 for 1 drink specials at the sun sun bar if you check in on four square
  • Jovy R.
    Jovy ReyesJanuary 22, 2013
    Been here 5+ times
    The piña colada is very good
  • Michèle D.
    Michèle Davis, PhDDecember 24, 2012
    Been here 10+ times
    Worst Piña Colada ever! $13USD with tax, and tasted awful. All prices here are absolutely insanely over-priced. And I travel often! Worst I've seen in the States.
  • Piperpickles2
    Piperpickles2September 20, 2012
    Been here 5+ times
    The service is horrible!! The rooms were nice & views are great outside by the pool. Service was just horrible though, definitely no benefits 4 being a diamond member! Starwood property's are better
  • Paul M.
    Paul MillsJuly 8, 2012
    Gr8 pool bar, romantic dinner on the beach. Hotel needs upgrading in general, dull colour scheme ,cluttered bedrooms, tired furnishings & accessories, poor air-con, international friendly staff
  • Dan M.
    Dan MurphyJune 30, 2012
    Been here 5+ times
    Alternative to the NorthWest side Westin properties, is the southward facing Casa Marina. Oceanfront and Poolside for Sunrise.
  • Elliott F.
    Elliott FeldmanJune 15, 2012
    Key Lime Pie Coloda Yum!!!
  • Angela T.
    Angela TurnerJune 4, 2012
    Been here 5+ times
    Gorgeous place!
  • Steven W.
    Steven WeyhrichJune 3, 2012
    Been here 5+ times
    Sadly, the WiFi is either insufficiently deployed or has a bad connection; it is so slow that many YouTube videos have constant pauses to rebuffed.
  • Ralph T.
    Ralph TaberFebruary 19, 2012
    Ask Mark, at the beach, for dinner recommendations.
  • Ralph T.
    Ralph TaberFebruary 19, 2012
    Ask Mark, at the beach, for dinner recommendations.
  • Cindy B.
    Cindy BartlettDecember 31, 2011
    We were here in April "11", fell in love with this resort, beautiful atmosphere, great service, have the Miami Vice at the beach bar, piña colada/strawberry daiquiri with a splash of Curzon dark rum!
  • Kevin M.
    Kevin MccDecember 28, 2011
    Sun Sun bar Piña Colada is incredible!!!! Not to be missed.
  • Greg W.
    Greg WilliamsDecember 1, 2011
    checking out this hotel restored from 1800s...
  • Layne A.
    Layne ANovember 19, 2011
    Been here 10+ times
    Largest hotel in key west. If you stay here watch out for hidden pool use charges.. Yup they charge 10 bucks per day to your daily charges for pool use even if you don't use it. Hmmm
  • Dave C.
    Dave CoxOctober 25, 2011
    Nice hotel but nothing exceptional, certainly not worthy of the Waldorf Astoria brand. As a Hilton Diamond member I was disappointed with the service which is poor. No real benefits for Diamond member
  • Olivia H.
    Olivia HackOctober 24, 2011
    Been here 5+ times
    Ask for scuba Steve!
  • Tasha C.
    Tasha Cosenza-MechelsOctober 12, 2011
    Been here 10+ times
    Beautiful clean rooms. Awesome beachside resort-they take care of you here! Very nice staff. 2 big pools! Get the piña colada!!!
  • Rodreich S.
    Rodreich StotsenburgOctober 1, 2011
    Been here 10+ times
    Get a lay of the land as soon as you arrive. Free drink at noon each day on the beach. Free popsicle at 2pm. Free frozen towel...I never saw. The bar in the lobby has specials each day.
  • Rodreich S.
    Rodreich StotsenburgOctober 1, 2011
    Been here 10+ times
    SPA ALAMARE visit and listen.
  • AT&T
    AT&TSeptember 12, 2011
    Another great reason to stay here: AT&T Wi-Fi is one of the many amenities here for guests. It’s fast and easy to connect.
  • Andy B.
    Andy BanuchiAugust 29, 2011
    Been here 100+ times
    It's only 4 star not five
  • Mintie
    MintieJune 14, 2011
    Been here 10+ times
    Gorgeous views!!!!
  • Mintie
    MintieJune 14, 2011
    Been here 10+ times
    Had the most beautiful stay at Casa Marina. Beautiful views, nice staff and fabulous piña coladas. Vacation I will not soon forget.
  • Sacha
    SachaJune 12, 2011
    Been here 5+ times
    Love the frozen towels which are handed out to those on loungers or hammocks
  • Tembra G.
    Tembra GreenwoodJune 3, 2011
    Beautiful hotel. Best staff ever.
  • Dorothy F.
    Dorothy FMarch 24, 2011
    Service at the sun sun and breakfast is horrible.
  • Joey J.
    Joey JayFebruary 12, 2011
    Way overpriced. The layout is nice with a private beach but some staff are clueless. Valet and even self-parking is a huge rip-off and the "Island View" rooms look at rooftops and parking lots.
  • Scott H.
    Scott HernandezDecember 19, 2010
    Horrible and over priced brunch. Order off the menu if anything. AMAZING VIEWS tho!!!
  • Wim B.
    Wim BroedersNovember 10, 2010
    Great view on sunset as well as sunrise!! It really is a unique place to visit!
  • Kristen B.
    Kristen BaileySeptember 28, 2010
    Go see Jan at the SunSun poolside bar! She'll fix you right up! They have the best Conch Fritters in all of Key West!
  • Jennifer M.
    Jennifer McCartySeptember 10, 2010
    Been here 5+ times
    Get the Pina Colada at the Sun Sun bar. It's the best one I've ever had in my life!!! Made with cruzan rum. TO DIE FOR.
  • Kevin K.
    Kevin KaiserSeptember 5, 2010
    Been here 10+ times
    Great hotel - clean, large rooms, and friendly staff. Skip the $20 valet and park for free in the street. No wet bar in the room - grab a late night drink at the pool until midnight.
  • Kelly W.
    Kelly WuAugust 28, 2010
    You can see groups of fish at their private beach and the amazing sunset, what a wonderful day!
  • Stephanie D.
    Stephanie DavisApril 25, 2010
    Best pina colada in Key West!
  • Aline R.
    Aline RodriguesFebruary 21, 2015
    Ameiii!!! Jantar no Sun Sun com os pés na areia ao por do sol... E a comida maravilhosa!
  • Alex H.
    Alex HokuAugust 24, 2014
    Пляжа нет..(( Всё очень скромно
  • Alex M.
    Alex MalisaniJanuary 13, 2014
    El buffet es una bomba.
  • MICKY R.
    MICKY RIBERAFebruary 27, 2012
    Espectaculares vistas e instalaciones. Wifi gratis. Playa privada. 2 piscinas y un excelente Gym. Habitaciones amplias y camas comodísimas. Baño pequeño. Un poco caro.
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