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Regional Transportation Authority (RTA)

Chicago Union Station

Train Station
West Loop, Chicago
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7.7/10
1,161
ratings
  • @palmerlaw
    "Consider upgrading to Business Class on Amtrak!"(8 Tips)
    Erik R.
    "Movie fans take note the stairwells were used in The Untouchables"(7 Tips)
    Gregg P.
    "North, past the Metra ticket windows and then left."(6 Tips)
    Shena C.
    "baby carriage caught in a crossfire."(5 Tips)
325 Tips and reviews
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  • Gary R.
    Gary Riedy3 weeks ago
    Amtrak employees were all pleasant!
  • Soren P.
    Soren PearsonAugust 30
    Amazing train station, so much history.
  • Mark T.
    Mark ToomeyJuly 19
    Been here 10+ times
    Robinson's Ribs, delicious!
  • Akira
    AkiraApril 20
    Absolutely stunning building in the heart of Chicago. Roof currently (04/2018) being renovated so not much to see, though.
    Upvoted Sep 15
  • John R D.
    John R Dallas JrApril 6
    Been here 100+ times
    Outstanding architecture. The Great Hall is among the best among the nation’s historic urban stations. Union Station in DC, and Grand Central in NYC are bigger and grander, but Chicago holds its own.
    Upvoted 3 days ago
  • Catherine J.
    Catherine JuonFebruary 9
    There are outlets hidden in Union Station in the Legacy Lounge. Worth the day pass!
    Upvoted 1 day ago
  • Brett J.
    Brett JacksonDecember 29, 2017
    Been here 5+ times
    Make sure your phone is charged. All of the outlets are locked. If you really need to charge it, there are rentable power packs for $5.
    Upvoted 3 weeks ago
  • Chris P.
    Chris PhennerOctober 4, 2017
    Been here 50+ times
    Escalators, aligned.
  • Amy N.
    Amy NorrisJune 11, 2017
    Been here 5+ times
    Very well organized, feels like an airport (but without the TSA)
  • Chris J.
    Chris JMay 29, 2017
    There are elevators in case you don't want to take your baby carriage down the steps.
  • Chris J.
    Chris JMay 29, 2017
    Always look for a wall map if you're lost.
  • T H.
    T HMay 26, 2017
    Been here 10+ times
    Amtrak has moved its ticket counter to just off the Great Hall but if you're just printing a ticket, using an Amtrak machine is far faster
  • Joseph B.
    Joseph BlewittMarch 29, 2017
    Been here 5+ times
    The Great Hall is impressive!
  • Shannon H.
    Shannon HeathFebruary 15, 2017
    Been here 100+ times
    Buy your train beer ahead of time at a nearby Walgreens and save yourself $3-$4.
  • Shannon H.
    Shannon HeathDecember 28, 2016
    Been here 100+ times
    Be sure to check out the beautiful great hall!
  • Larisa G.
    Larisa GrollemondAugust 13, 2016
    Go into the historic main hall for photo ops and better views than the underground maze.
  • HMW ..
    HMW .July 7, 2016
    I hate the new Metro Lounge. Red caps can't help people, your luggage isn't watched by Red caps anymore, and for 1st class passengers...getting to your train is a goat rope.
  • Adil M.
    Adil MajidNovember 8, 2015
    Day use lockers are excellent value - Jumbo lockers as big enough for two carry on suitcases and go for $18/day.
  • Cynthia S.
    Cynthia SwansonOctober 2, 2015
    Train today from Houston Texas was 4 HOURS late arriving to Chicago
  • Boudicca
    BoudiccaSeptember 6, 2015
    Closed for renovation.
  • Lindsay L.
    Lindsay LehmanJuly 17, 2015
    take the sleeper train at least once in your life. a cool experience
  • Kristopher W.
    Kristopher WeissJuly 6, 2015
    Make sure to visit the old section of the station - it's gorgeous.
    Upvoted Aug 19
  • Sean R.
    Sean ReedMarch 13, 2015
    Been here 100+ times
    Take the stairs through the food court. You will get out faster.
  • Nicole S.
    Nicole SmithFebruary 17, 2015
    Beautiful architecture ❤❤
  • Nicole S.
    Nicole SmithFebruary 17, 2015
    Sandella's Flatbread
  • Melissa G.
    Melissa GoodnightJanuary 24, 2015
    This is a huge station. It's pretty simple to navigate though. There's ample signage everywhere. Gotta love that.
  • Mark H.
    Mark HiebJanuary 8, 2015
    Been here 5+ times
    Mehhhhhhhhhhh:-)
  • Dre I.
    Dre ImmahavepeaceDecember 1, 2014
    Lot's to eat and clean but too dayum many people in a space...
  • Dan M.
    Dan McMillanNovember 28, 2014
    The trains do leave on time, lots of good cheap food.
  • Diane M.
    Diane MalleyNovember 28, 2014
    Get there early. Confusing to many people
  • El C.
    El CalixoNovember 21, 2014
    Taking the wolverine? The line is always super long, but don't panic! It's a big train, you'll fit. 🚂🚃🚃🚃
  • teqrie A.
    teqrie AndersonNovember 18, 2014
    Do not eat at Robinsons Ribs. The guy who was serving food was washing down the wall behind the deep fryer. He did not wash his hands before preparing food. Sooo gross!!!!
  • Lorene C.
    Lorene CheatwoodNovember 2, 2014
    Amtrak station
  • BordeauxWines
    BordeauxWinesOctober 17, 2014
    We’re here tonight at Day 1 of #WineRiot #Chicago - Lines are long, come early!
  • Ku M.
    Ku MaysOctober 15, 2014
    Trains are the best!
  • Dave H.
    Dave Howarth JrOctober 3, 2014
    I've been here twice in my life and I know this place like I've been here y whole life! Great Place! Very Crowded!
  • Lanae G.
    Lanae GreeneSeptember 24, 2014
    So disappointed in how often the Amtrak leaves late 😕😐😑
  • Cole J.
    Cole JSeptember 24, 2014
    Chicago Union is a great station. Free wifi, lots of restraint choices and good signage.
    Upvoted Aug 30
  • Robbie H.
    Robbie HelzerSeptember 19, 2014
    Get there early and be sure to buy your tickets in the terminal, save yourself some money on the train.
  • Mehul S.
    Mehul ShethSeptember 5, 2014
    Been here 5+ times
    Great iconic meeting place for almost all metra and amtrak lines.
  • Stephanie S.
    Stephanie SimonSeptember 3, 2014
    Been here 25+ times
    Always buy your ticket at the station!
  • Maggie G.
    Maggie G.August 28, 2014
    Been here 10+ times
    Rush hour = awesome people watching!! I love watching people run in their work clothes!
  • Dorothy T.
    Dorothy TresslerAugust 28, 2014
    Been here 25+ times
    Train home
  • Melinda C.
    On train waiting to leave station to Rensselaer
  • Shakana P.
    Shakana PolkAugust 23, 2014
    Heading to see some MIG folks.... #mighasmorefun
  • Benjamin N.
    Benjamin NelsonAugust 20, 2014
    Been here 100+ times
    Pro-tip: For fun, see if you can hold your breath from Union Station all the way to your stop!
  • Michelle V.
    Michelle VrkljanAugust 15, 2014
    Well organized.
  • Debra F.
    Debra FenzlAugust 14, 2014
    With George and Justin
  • Lee A.
    Lee AllenAugust 12, 2014
    Been here 50+ times
    If you're trying to grab a taxi after your train arrives, your best bet is to walk a block away from the station and hail from there. Avoid the taxi stand.
  • @jayelarex
    @jayelarexAugust 7, 2014
    Been here 100+ times
    Don't miss your train.
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