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Regional Transportation Authority (RTA)

Chicago Union Station

Train Station
West Loop, Chicago
  • Amanda H.
    "$8 or so to upgrade to business class"(10 Tips)
    Erik R.
    "Movie fans take note the stairwells were used in The Untouchables"(7 Tips)
    Wrigley F.
    "Look for #GirlScout Cookies across from the #Metra ticket counter!"(7 Tips)
    Gibron B.
    "A lot of great places upstairs in the food court."(8 Tips)
325 Tips and reviews
  • business class
  • untouchables
  • metra ticket
  • wine
  • architecture
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  • Paul N.
    Paul NowakAugust 4, 2011
    Free wifi from the metro diner. Reaches great hall and most of food court.
  • Chris B.
    Chris BaldwinFebruary 25, 2011
    Lockers are tough to unlock. Give yourself extra time to unlock them. They will not hold the train.
  • Alyssa R.
    Alyssa Ray-AldenJune 23, 2012
    Pan handlers around here are no joke. Beware!
  • Daniel P.
    Daniel PhilipsonJanuary 3, 2013
    If you go outside to smoke, make sure you don't reveal your pack to the public.
  • Tara W.
    Tara WilliamsJanuary 20, 2011
    Been here 50+ times
    The track announcements that echo still sound creepy to this day.
  • Rob M.
    Rob MilanovichJuly 24, 2012
    Been here 10+ times
    The new cars have power outlets along the lower level windows!
  • Stephanie S.
    Stephanie SamuelOctober 1, 2011
    In the 50 plus times I've gone from union station to edgebrook or vice versa, I have never been on time. Be aware that the times on the Milwaukee district north line are off.
  • Puru H.
    Puru HemnaniOctober 18, 2010
    Amtrak gates close 5 min before departure for Milwaukee 6:00am train
  • Nicolai W.
    Nicolai WalkerMarch 1, 2012
    Walker News Desk is seeking 200+ citizen journalists to cover news events in Chicago over next 6 months. Check us out. Read more
  • Amanda M.
    Amanda McGauleyAugust 8, 2011
    Been here 5+ times
    The weekends are the worse to trying to get back home. Too many people in a small space=not good. See pic.
  • Eric K.
    Eric KaunJanuary 1, 2011
    Been here 5+ times
    Please clean up after yourself in the Amtrak first-class lounge. they don't have servers or busboys.
  • Scott F.
    Scott FentonJune 11, 2012
    Do not make mistake of accidentally sitting in the quiet car and then begin to speak. People are extremely irritable and rude on commute
  • Boudicca
    BoudiccaSeptember 6, 2015
    Closed for renovation.
  • Jake S.
    Jake SmithJuly 3, 2013
    Exit towards Canal St. if you are looking to catch a cab - and some excellent architecture.
  • Mr. C5
    Mr. C5August 11, 2011
    Don't get caught in the trap of lines. Cut through and go right to your gate. There are no organized lines in this he'll hole.
  • Benjamin N.
    Benjamin NelsonJuly 8, 2013
    Been here 100+ times
    There is now a Dunkin' Donuts at Union Station... Woo hoo!
  • ugur™
    ugur™September 18, 2011
    Been here 5+ times
    Such no brainer. They drive for you and you can even charge your electronics.
  • Brenda H.
    Brenda HenryApril 7, 2011
    Been here 100+ times
    Burrito Beach on the south concourse is yummy! Don't let the out of date logo fool you!
  • Alicia B.
    Alicia BealsMay 19, 2012
    Been here 5+ times
    So many secret service and cops of all kinds at ever turn! Thanks Obama.
  • Omar A.
    Omar AnaniJune 12, 2013
    Free Wi-Fi at metro deli
  • Demond W.
    Demond WalkerMarch 23, 2010
    Been here 5+ times
    All trains depart ON TIME
  • Emily B.
    Emily BedalSeptember 23, 2010
    Been here 10+ times
    Try 65 china... I'm a fan of the pork lo mein... I pick around some of the pork as it's pretty fatty... But delish
  • Scott B.
    Scott BrownFebruary 23, 2013
    If you have an empty seat next to you,avoid eye contact with people boarding
  • David J. N.
    David J. NeffMay 7, 2014
    Be sure to use the clip in front of you to store your ticket for the train employees.
  • Vishal M.
    Vishal ModiApril 13, 2011
    When the conductor comes kepp your tickets ready to flash.
  • Eric W.
    Eric WuAugust 27, 2013
    Cheap hourly and daily rates for luggage storage in the Amtrak Gate South Lounge.
  • Jenny K.
    Jenny KornJanuary 20, 2010
    Been here 5+ times
    Arrive 30 mins early to get in line for good seats
  • Javed H.
    Javed HassanDecember 20, 2011
    The doors to the main entrance are... weird. Hard to maneuver with luggage.
  • Betsy T.
    Betsy TrevarthenSeptember 30, 2011
    Been here 25+ times
    Watch out for rude commuters
  • HugTrain
    HugTrainOctober 10, 2012
    A frequent stop on HugTrainUSA - We love the Great Hall :) We'll be in town on XMas day and 1/3 this year!
  • (RED)
    (RED)December 27, 2010
    Happy holidays and safe travels from (RED). Here's our travel tip: pack an (APPLE)RED iPod Nano and some (PENGUIN)RED books for the trip! Enjoy.
  • Joe W.
    Joe WesselsJuly 6, 2012
    There are several power outlets in a cluster along the eastern wall in the Great Hall. Good place (maybe only place) to charge cell phones and the like...
  • Sue K.
    Sue KimOctober 26, 2010
    Been here 50+ times
    10 ride pass turns out cheaper per ride than a monthly if you only commute weekdays! Monthly only makes sense if you're doing multiple trips a day or commuting weekends!
  • Robin W.
    Robin WinchesterJanuary 26, 2012
    Been here 5+ times
    The sidewalk of the left side of the Jackson Bridge is blocked off for construction.
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 21, 2013
    This station is the origin and the end of the line of many long-distance trains from the West and from the East and connect with each other
  • Casey B.
    Casey BrowerMay 10, 2013
    Contrary to what my taxi driver led me to believe, this is NOT the airport.
  • Mimi C.
    Mimi ChanelJanuary 29, 2013
    Been here 5+ times
    Tip the redcaps, read the signage and be curious to Amtrak employee. They are their to assist you if you are unable to assist yourself.
  • Julie B.
    Julie Best MagniniJanuary 14, 2011
    Been here 10+ times
    All u stand on right/walk left escalator people: if you are in such a damn hurry, take the stairs! Geesh
  • Scott P.
    Scott PresslakJuly 5, 2011
    Been here 10+ times
    Restrooms are in the Metra ticket lobby, the food court, and in the Amtrak lounge. Pro tip: each Metra car has a restroom on board: go there instead of waiting in the huge lines in the station.
  • Jim P.
    Jim PicchettiOctober 7, 2010
    Been here 5+ times
    Everything is more expensive at Union Station! Items on the Dollar Menu at McDonalds are $3. Buy drinks and food in the Loop BEFORE going inside.
  • Mike P.
    Mike PetroshusApril 12, 2011
    Lots of Amish.
  • Eiffel Y.
    Eiffel YapJuly 23, 2012
    Been here 100+ times
    Get your metra pass at the vending machine in the ticket area if you're using credit card. No line!
  • 6, 2010
    Find the gal wearing a blue uni-ball uni super ink tshirt and ask for a free pen!
  • Bill M.
    Bill MOctober 6, 2011
    Been here 100+ times
    Station needs announcements like the D.C. Metro - Stand on the right, walkers on the left.
  • Amanda A.
    Amanda AggenMarch 7, 2013
    Been here 10+ times
    Where the famous baby carriage shootout on the stairwell took place in The Untouchables.
  • Ashia A.
    Ashia AckovMarch 26, 2011
    keep track of your bags, smh!
  • Andrew B.
    Andrew BoyceMay 7, 2013
    If you're in the north loop and heading south, enter through the stairs near the opera house and cut through the Amtrak area. This good for avoiding traffic lights and bad weather for a couple blocks.
  • Ku M.
    Ku MaysOctober 15, 2014
    Trains are the best!
  • Catie C.
    Catie CavenaghSeptember 20, 2011
    Been here 25+ times
    This is where you go to ride trains.
  • Stefanie P.
    Stefanie P.February 4, 2011
    Been here 5+ times
    Two words when traveling on Amtrak: business class.
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