ClubAcela Lounge

Train Station and Travel Lounge · Chelsea
Pennsylvania Station (Amtrak Concourse), New York, NY 10001, United States
None listed (See when people check in)

People tend to check in during these times:

  • Today
    • 7:00 AM–9:00 PM
  • Thu
    • 7:00 AM–7:00 PM
  • Fri
    • 7:00 AM–9:00 PM
  • Sat
    • 7:00 AM–8:00 AM
    • 11:00 AM–Noon
    • 2:00 PM–3:00 PM
  • Sun
    • 11:00 AM–8:00 PM
  • Mon
    • 6:00 AM–7:00 PM
  • Tue
    • 6:00 AM–9:00 PM
Credit Cards:
Yes (incl. Visa & Discover)

Based on 36 votes

People have mixed feelings about this place

  • What you need to know
    Amy W.
    "Make sure you give 15 min advance notice for Red Caps."(4 Tips)
    Kelly E.
    "Unlike other clubs, first class only gets pre-boarding."(2 Tips)
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21 tips and reviews.

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  • Rob P.

    The sparse snack selection sometimes includes "Food Should Taste Good" multigrain tortilla chips that are a significant cut above the usual fare.

    Rob Pegoraro · February 26
  • Rob P.

    Not nearly enough power outlets here. And unlike most of the other things wrong with Penn, this should be an easy thing to fix.

    Rob Pegoraro · September 22, 2014
  • Ian G.

    No free snacks and poor climate control.

    Ian Guss · September 18, 2013
  • Jeremy L.

    Closes at 10pm most nights. After that, you'll be hanging out near your track.

    Jeremy Lindemann · March 12, 2013
  • Stephen T.

    If you're not traveling First Class, ask for a Red Cap 15 min prior to departure to pre-board.

    Stephen Thorpey · January 29, 2013
  • David O.

    What a lame club... There is a better food and drink offering at the Taco Bell across the hall.

    David Ojserkis · January 15, 2013
  • David T.

    If you are traveling coach stay out

    David Thompson · June 22, 2012
  • William D.

    Ask for a porter when you check-in for expedited service.

    William Daroff · February 6, 2012
  • Verna

    No booze and be wary of the fountain doesn't look like they've cleaned the dispensers for a while .

    Verna · February 4, 2012
  • Daniel K.

    If you belong to the UNITED Red Carpet Club/Continental President's Club or US Airways Club, your card gets you in.

    Daniel Korn · December 22, 2011
  • Yushing F.

    Don't eat at Penn Sushi- the worst Spicy Tuna ever! Salty as all hell!

    Yushing Foo · August 22, 2011
  • The New York Daily News

    PHOTO: Before he was President, Ronald Reagan was "a contract player and occasional movie star." Here he is escorting future wife Jane Wyman on a train in 1939, at the link! Read more

    The New York Daily News · August 20, 2011
  • Chris B.

    Once you make "Select" level they send you coupons for free upgrades! Amtrak is the best way between NY and DC!

    Chris Barnes · August 19, 2011
  • Kelly E.

    Unlike other clubs, first class only gets pre-boarding. Ask for red cap or just stand in line because the people who actually work there aren't helpful.

    Kelly Eaton · July 11, 2011
  • Edward J.

    There's free wi-fi Internet access in the lounge. If you're using an iPad, good luck connecting to it.

    Edward Jensen · May 21, 2011
  • Dale C.

    They just replaced the chairs and carpet. Even bigger difference now from the main waiting area.

    Dale Cooke · September 22, 2010
  • Sam S.

    Always ask for Red Cap They take you to the train ahead of everyone else. They are also great people to get to know.

    Sam Simon · July 13, 2010
  • Shashi B.

    If you need assistance with luggage this is a place to seek help fir acela trains

    Shashi Bellamkonda · May 7, 2010
  • Amy W.

    Make sure you give 15 min advance notice for Red Caps. If it's busy, you may not hear your name called, so stick near the desk.

    Amy Webb · March 16, 2010
  • Rick W.

    Listen for the track numbers. They say then with a thousand multiplier. So if they say "six thousand" it means track six. Then sneak down via the lower level. Be warned: sometimes track numbers change

    Rick Webb · January 28, 2010
  • Matt J.

    Try not to lose your mind

    Matt Jankowski · January 17, 2010

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