ClubAcela Lounge

Train Station and Travel Lounge
Chelsea, New York
  • Amy W.
    "Make sure you give 15 min advance notice for Red Caps."(4 Tips)
    Edward J.
    "There's free wi-fi Internet access in the lounge."(2 Tips)
24 Tips and reviews
  • red cap
  • comfortable
  • quiet
  • lounges
  • classes
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  • Rob P.
    Rob PegoraroFebruary 26, 2015
    Been here 10+ times
    The sparse snack selection sometimes includes "Food Should Taste Good" multigrain tortilla chips that are a significant cut above the usual fare.
  • Chris B.
    Chris BarnesAugust 19, 2011
    Once you make "Select" level they send you coupons for free upgrades! Amtrak is the best way between NY and DC!
  • Kelly E.
    Kelly EatonJuly 11, 2011
    Unlike other clubs, first class only gets pre-boarding. Ask for red cap or just stand in line because the people who actually work there aren't helpful.
  • Rob P.
    Rob PegoraroSeptember 22, 2014
    Been here 10+ times
    Not nearly enough power outlets here. And unlike most of the other things wrong with Penn, this should be an easy thing to fix.
  • Sam S.
    Sam SimonJuly 13, 2010
    Been here 100+ times
    Always ask for Red Cap They take you to the train ahead of everyone else. They are also great people to get to know.
  • Stephen T.
    Stephen ThorpeyJanuary 29, 2013
    Been here 10+ times
    If you're not traveling First Class, ask for a Red Cap 15 min prior to departure to pre-board.
  • Daniel K.
    Daniel KornDecember 22, 2011
    If you belong to the UNITED Red Carpet Club/Continental President's Club or US Airways Club, your card gets you in.
  • Verna
    VernaFebruary 4, 2012
    Been here 5+ times
    No booze and be wary of the fountain doesn't look like they've cleaned the dispensers for a while .
  • William D.
    William DaroffFebruary 6, 2012
    Been here 50+ times
    Ask for a porter when you check-in for expedited service.
  • Edward J.
    Edward JensenMay 21, 2011
    There's free wi-fi Internet access in the lounge. If you're using an iPad, good luck connecting to it.
  • Rick W.
    Rick WebbJanuary 28, 2010
    Been here 25+ times
    Listen for the track numbers. They say then with a thousand multiplier. So if they say "six thousand" it means track six. Then sneak down via the lower level. Be warned: sometimes track numbers change
  • Helen D.
    Helen DigbyJanuary 17, 2012
    Quiet, comfy & relaxed ... Definitely worth it!
  • Amy W.
    Amy WebbMarch 16, 2010
    Been here 5+ times
    Make sure you give 15 min advance notice for Red Caps. If it's busy, you may not hear your name called, so stick near the desk.
  • The New York Daily News
    PHOTO: Before he was President, Ronald Reagan was "a contract player and occasional movie star." Here he is escorting future wife Jane Wyman on a train in 1939, at the link! Read more
  • Dale C.
    Dale CookeSeptember 22, 2010
    Been here 100+ times
    They just replaced the chairs and carpet. Even bigger difference now from the main waiting area.
  • Jeremy L.
    Jeremy LindemannMarch 12, 2013
    Closes at 10pm most nights. After that, you'll be hanging out near your track.
  • David H.
    David HowlandJuly 12, 2017
    Been here 10+ times
    It's not much compared to other lounges, but it's way better than the rest of Penn Station.
  • David O.
    David OjserkisJanuary 15, 2013
    What a lame club... There is a better food and drink offering at the Taco Bell across the hall.
  • Shashi B.
    If you need assistance with luggage this is a place to seek help fir acela trains
  • David T.
    David ThompsonJune 22, 2012
    If you are traveling coach stay out
  • Ian G.
    Ian GussSeptember 18, 2013
    No free snacks and poor climate control.
  • Nick 🍾 F.
    Nick 🍾 FarinaDecember 18, 2016
    Been here 25+ times
    Beware of the actual mice - pretty gross.
  • Yushing F.
    Yushing FooAugust 22, 2011
    Don't eat at Penn Sushi- the worst Spicy Tuna ever! Salty as all hell!
  • Matt J.
    Matt JankowskiJanuary 17, 2010
    Try not to lose your mind
58 Photos

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