ClubAcela Lounge

Train Station and Travel Lounge
Chelsea, New York
  • Amy W.
    "Make sure you give 15 min advance notice for Red Caps."(4 Tips)
    Kelly E.
    "Unlike other clubs, first class only gets pre-boarding."(2 Tips)
22 Tips and reviews
  • red cap
  • comfortable
  • quiet
  • classes
  • lounges
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  • Rob P.
    Rob PegoraroFebruary 26, 2015
    The sparse snack selection sometimes includes "Food Should Taste Good" multigrain tortilla chips that are a significant cut above the usual fare.
  • Rick W.
    Rick WebbJanuary 28, 2010
    Listen for the track numbers. They say then with a thousand multiplier. So if they say "six thousand" it means track six. Then sneak down via the lower level. Be warned: sometimes track numbers change
  • Sam S.
    Sam SimonJuly 13, 2010
    Always ask for Red Cap They take you to the train ahead of everyone else. They are also great people to get to know.
  • Chris B.
    Chris BarnesAugust 19, 2011
    Once you make "Select" level they send you coupons for free upgrades! Amtrak is the best way between NY and DC!
  • Kelly E.
    Kelly EatonJuly 11, 2011
    Unlike other clubs, first class only gets pre-boarding. Ask for red cap or just stand in line because the people who actually work there aren't helpful.
  • Amy W.
    Amy WebbMarch 16, 2010
    Make sure you give 15 min advance notice for Red Caps. If it's busy, you may not hear your name called, so stick near the desk.
  • Edward J.
    Edward JensenMay 21, 2011
    There's free wi-fi Internet access in the lounge. If you're using an iPad, good luck connecting to it.
  • Stephen T.
    Stephen ThorpeyJanuary 29, 2013
    If you're not traveling First Class, ask for a Red Cap 15 min prior to departure to pre-board.
  • Rob P.
    Rob PegoraroSeptember 22, 2014
    Not nearly enough power outlets here. And unlike most of the other things wrong with Penn, this should be an easy thing to fix.
  • Daniel K.
    Daniel KornDecember 22, 2011
    If you belong to the UNITED Red Carpet Club/Continental President's Club or US Airways Club, your card gets you in.
  • Dale C.
    Dale CookeSeptember 22, 2010
    They just replaced the chairs and carpet. Even bigger difference now from the main waiting area.
  • William D.
    William DaroffFebruary 6, 2012
    Ask for a porter when you check-in for expedited service.
  • Shashi B.
    If you need assistance with luggage this is a place to seek help fir acela trains
  • Helen D.
    Helen DigbyJanuary 17, 2012
    Quiet, comfy & relaxed ... Definitely worth it!
  • The New York Daily News
    PHOTO: Before he was President, Ronald Reagan was "a contract player and occasional movie star." Here he is escorting future wife Jane Wyman on a train in 1939, at the link! Read more
  • Verna
    VernaFebruary 4, 2012
    No booze and be wary of the fountain doesn't look like they've cleaned the dispensers for a while .
  • Jeremy L.
    Jeremy LindemannMarch 12, 2013
    Closes at 10pm most nights. After that, you'll be hanging out near your track.
  • David O.
    David OjserkisJanuary 15, 2013
    What a lame club... There is a better food and drink offering at the Taco Bell across the hall.
  • David T.
    David ThompsonJune 22, 2012
    If you are traveling coach stay out
  • Ian G.
    Ian GussSeptember 18, 2013
    No free snacks and poor climate control.
  • Matt J.
    Matt JankowskiJanuary 17, 2010
    Try not to lose your mind
  • Yushing F.
    Yushing FooAugust 22, 2011
    Don't eat at Penn Sushi- the worst Spicy Tuna ever! Salty as all hell!
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