Took almost 3 hours just to get 2 cable boxes... Smh
Be warned: self install is a lie!! They give you broken or wrong equipment to have a tech come out to charge you. A comcast employee told me this! However, their guarantee cannot charge you.
Long lines and NO CUSTOMER RESTROOM so go before you arrive. That being said, the customer service I received when I reached the counter exceeded my expectations.
In case you might ever doubt it, come here to be reminded just how awful Comcast really is.
Lines are long but folks are friendly
You can't come here on a lunch break. Plan to take the entire day off and take a Xanax before you come. Seriously.
I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST.
Bring your patience.
Pay for equipment outright. This way when you cancel, throw it away and you wont have to stand on these long slow lines
Line is ridiculously long!
Spoilers: the long wait time is on purpose. Comcast hates their customers with a passion and wants to punish them at every opportunity.
Hate the line they have about 4 desk open n yet there like 10 desk WTF
Standing in line because they closed service centers in Marietta.
Order a pizza to be delivered here before you show up.
Understaffed. Terrible customer service. Terrible customer experience.
This place is worse than the DMV
Prepare to wait. Terrible customer service
Great place to come if you have *lots* of time to waste.
Be prepared to stand in a line...
I guess Comcast listened. Walked in at 10:30 to exchange equipment, walked out at 10:56. Six agentsactually working
Successfully made it through the line on my 2nd attempt. Apparently tues-thurs 9:30-11:30 is the sweet spot
Nice people, but certainly in no hurry. Lines are crazy long. I'm done with Comcast.
This place sucks they need more workers. It's always a long line!!!
Spent 1 hour 56 minutes on hold waiting for an available customer service rep. Stood in line for two hours last time here. Back for the third time for same problem. Sending me equip I do not want.
Fuck this line
DMV kill me....
Usually a long line but moves pretty fast
Yes lines are lengthy but they move quickly. 18 people in front of me, 5 people working the desk , got me out the door on 8 minutes.
Come around 4 pm. NLT 430 pm. They have more agents ready to assist so the line moves fast. Trust me.
Bring a flask.
Horrible parking and line is always long!
This place has a horrible wait. Bring a folding chair, snacks and ways to rehydrate, if you want to survive the line
Be prepared to stand in a long line while numerous employees stand around behind the desk doing nothing. Very poor service.
Terrible provider. Terrible service. I was a customer for 3 days and never again.
Comcast is the bane of my existence. U-verse is 1000 times better and has excellent customer service. Good riddance!!!! NEVER EVER going back to Comcast!
Even though U-Verse will cost a little more, I will never be going back to Comcast! Love that their commercials are a complete lie too. So glad to finally be done with them! Good riddance!
Slowest place ever. Employees are rude and incompetent.
How about an equipment drop box. There are serial numbers on the back. Epic long line.
If you're returning equipment, disconnect all the cables before you get to the front of the line to speed the process up.
Comcast sucks! Worst service provider ever
This place is like Purgatory.
Seventh layer of hell.
Get here as early as you can because they have the worse lines ever
Gotta have patience to stand in this LONG ass line. L Lol
In spite of reading multiple bad reviews, i was in and out. AND I got a spiffy Concast shopping bag
Better than the DMV... Worse than the Post Office. Hell in a box...
I think this place is worse than post office and that's pretty bad!
DONT USED COMCAST