Comcast Service Center

(Now Closed)
Office and Miscellaneous Shop
3425 Malone Dr (btwn Peachtree Industrial Blvd. & Peachtree Rd.), Chamblee, GA 30341, United States
Total Visitors
1,459
Total Visits
2,095
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  • What you need to know
    Roderick G.
    You can't come here on a lunch break.(3 Tips)
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69 tips. Filter by taste:

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  • Bryan K.

    Took almost 3 hours just to get 2 cable boxes... Smh

    Bryan Kuchar · April 19, 2014
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  • Mary R.

    Be warned: self install is a lie!! They give you broken or wrong equipment to have a tech come out to charge you. A comcast employee told me this! However, their guarantee cannot charge you.

    Mary Randall · March 6, 2014
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  • Sol M.

    Long lines and NO CUSTOMER RESTROOM so go before you arrive.  That being said, the customer service I received when I reached the counter exceeded my expectations.

    Sol Malka · March 3, 2014
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  • Mikel M.

    In case you might ever doubt it, come here to be reminded just how awful Comcast really is.

    Mikel Manitius · January 31, 2014
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  • Toni L.

    Lines are long but folks are friendly

    Toni Lockhart · January 27, 2014
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  • Roderick G.

    You can't come here on a lunch break. Plan to take the entire day off and take a Xanax before you come. Seriously.

    Roderick Griner · September 13, 2013
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  • Per M.

    I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST. I HATE COMCAST.

    Per Mogensen · September 6, 2013
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  • Stacy F.

    Bring your patience.

    Stacy Fox · August 21, 2013
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  • Percy J.

    Pay for equipment outright. This way when you cancel, throw it away and you wont have to stand on these long slow lines

    Percy Jackson · August 20, 2013
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  • Blackman S.

    Line is ridiculously long!

    Blackman Sule · August 17, 2013
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  • Jesse W.

    Spoilers: the long wait time is on purpose. Comcast hates their customers with a passion and wants to punish them at every opportunity.

    Jesse W. · August 2, 2013
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  • Ruk V.

    Hate the line they have about 4 desk open n yet there like 10 desk WTF

    Ruk V · July 25, 2013
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  • Rebecca C.

    Standing in line because they closed service centers in Marietta.

    Rebecca Carlson · July 6, 2013
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  • Paul N.

    Order a pizza to be delivered here before you show up.

    Paul Noonan · July 2, 2013
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  • Jonathan S.

    Understaffed. Terrible customer service. Terrible customer experience.

    Jonathan Snyder · June 17, 2013
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  • Danny C.

    This place is worse than the DMV

    Danny Czeczil · June 11, 2013
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  • Matthew R.

    Prepare to wait. Terrible customer service

    Matthew Rieger · June 6, 2013
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  • Zach O.

    Great place to come if you have *lots* of time to waste.

    Zach Oldham · June 5, 2013
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  • Albert E.

    Be prepared to stand in a line...

    Albert Edwards · May 31, 2013
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  • F A.

    I guess Comcast listened. Walked in at 10:30 to exchange equipment, walked out at 10:56. Six agentsactually working

    F A · May 18, 2013
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  • Benoy K.

    Successfully made it through the line on my 2nd attempt. Apparently tues-thurs 9:30-11:30 is the sweet spot

    Benoy Kazani · May 13, 2013
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  • Rhett H.

    Nice people, but certainly in no hurry. Lines are crazy long. I'm done with Comcast.

    Rhett Hesprich · May 7, 2013
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  • Arthur M.

    This place sucks they need more workers. It's always a long line!!!

    Arthur Mckenzie · April 2, 2013
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  • JP C.

    Spent 1 hour 56 minutes on hold waiting for an available customer service rep. Stood in line for two hours last time here. Back for the third time for same problem. Sending me equip I do not want.

    JP Campion · April 2, 2013
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  • Matt J.

    Fuck this line

    Matt Johnson · March 13, 2013
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  • Hello

    DMV kill me....

    Hello · March 2, 2013
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  • R.J. L.

    Usually a long line but moves pretty fast

    R.J. Lavergne · February 7, 2013
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  • Chef Alexis U.

    Yes lines are lengthy but they move quickly. 18 people in front of me, 5 people working the desk , got me out the door on 8 minutes.

    Chef Alexis Union Hill Kitchen · January 18, 2013
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  • Kathy R.

    Come around 4 pm. NLT 430 pm. They have more agents ready to assist so the line moves fast. Trust me.

    Kathy Randolph · January 8, 2013
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  • Korte R.

    Bring a flask.

    Korte Riggs · January 5, 2013
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  • ChristinaVy H.

    Horrible parking and line is always long!

    ChristinaVy Huynh · January 3, 2013
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  • Kurt U.

    This place has a horrible wait. Bring a folding chair, snacks and ways to rehydrate, if you want to survive the line

    Kurt Uhlir · December 15, 2012
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  • Zach O.

    Be prepared to stand in a long line while numerous employees stand around behind the desk doing nothing. Very poor service.

    Zach Oldham · November 15, 2012
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  • Jay F.

    Terrible provider. Terrible service. I was a customer for 3 days and never again.

    Jay Fallon · October 1, 2012
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  • Aly T.

    Comcast is the bane of my existence. U-verse is 1000 times better and has excellent customer service. Good riddance!!!! NEVER EVER going back to Comcast!

    Aly Thomure · September 26, 2012
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  • Amanda B.

    Even though U-Verse will cost a little more, I will never be going back to Comcast! Love that their commercials are a complete lie too. So glad to finally be done with them! Good riddance!

    Amanda Bordner · September 13, 2012
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  • Courtney

    Slowest place ever. Employees are rude and incompetent.

    Courtney · August 18, 2012
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  • Emma A.

    How about an equipment drop box. There are serial numbers on the back. Epic long line.

    Emma Alexander · August 14, 2012
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  • James H.

    If you're returning equipment, disconnect all the cables before you get to the front of the line to speed the process up.

    James Hsiao · August 11, 2012
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  • Talia L.

    Comcast sucks! Worst service provider ever

    Talia Leone · August 4, 2012
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  • James H.

    This place is like Purgatory.

    James Hsiao · July 28, 2012
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  • Marisa F.

    Seventh layer of hell.

    Marisa F · July 2, 2012
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  • Keith L.

    Come early

    Keith Lewis · June 20, 2012
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  • Chris W.

    Get here as early as you can because they have the worse lines ever

    Chris Wills · June 5, 2012
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  • Antwon J.

    Gotta have patience to stand in this LONG ass line. L Lol

    Antwon Jones · May 26, 2012
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  • Kelly E.

    In spite of reading multiple bad reviews, i was in and out. AND I got a spiffy Concast shopping bag

    Kelly Eberhardt · April 16, 2012
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  • Jack G.

    Better than the DMV... Worse than the Post Office. Hell in a box...

    Jack Garcia · April 4, 2012
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  • Shelly

    Come early!

    Shelly · April 3, 2012
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  • Joseph L.

    I think this place is worse than post office and that's pretty bad!

    Joseph Lau · March 20, 2012
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  • Cody D.

    DONT USED COMCAST

    Cody Denson · February 25, 2012
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