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Comcast Service Center

(Now Closed)
Office and Miscellaneous Shop
68 Tips and reviews
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  • Amanda B.
    Amanda BordnerSeptember 13, 2012
    Even though U-Verse will cost a little more, I will never be going back to Comcast! Love that their commercials are a complete lie too. So glad to finally be done with them! Good riddance!
  • Kathy R.
    Kathy RandolphJanuary 8, 2013
    Come around 4 pm. NLT 430 pm. They have more agents ready to assist so the line moves fast. Trust me.
  • Roderick G.
    Roderick GrinerSeptember 13, 2013
    You can't come here on a lunch break. Plan to take the entire day off and take a Xanax before you come. Seriously.
  • Aly T.
    Aly ThomureSeptember 26, 2012
    Comcast is the bane of my existence. U-verse is 1000 times better and has excellent customer service. Good riddance!!!! NEVER EVER going back to Comcast!
  • Chef Alexis U.
    Yes lines are lengthy but they move quickly. 18 people in front of me, 5 people working the desk , got me out the door on 8 minutes.
  • James H.
    James HsiaoAugust 11, 2012
    If you're returning equipment, disconnect all the cables before you get to the front of the line to speed the process up.
  • F A.
    F AMay 18, 2013
    I guess Comcast listened. Walked in at 10:30 to exchange equipment, walked out at 10:56. Six agentsactually working
  • Sol M.
    Sol MalkaMarch 3, 2014
    Long lines and NO CUSTOMER RESTROOM so go before you arrive.  That being said, the customer service I received when I reached the counter exceeded my expectations.
  • Rhett H.
    Rhett HesprichMay 7, 2013
    Nice people, but certainly in no hurry. Lines are crazy long. I'm done with Comcast.
  • André H.
    André HopkinsNovember 11, 2011
    Bring a book to read while you wait in line. There is ALWAYS a line.
  • Kurt U.
    Kurt UhlirDecember 15, 2012
    This place has a horrible wait. Bring a folding chair, snacks and ways to rehydrate, if you want to survive the line
  • Benoy K.
    Benoy KazaniMay 13, 2013
    Successfully made it through the line on my 2nd attempt. Apparently tues-thurs 9:30-11:30 is the sweet spot
  • Kelly E.
    Kelly EberhardtApril 16, 2012
    In spite of reading multiple bad reviews, i was in and out. AND I got a spiffy Concast shopping bag
  • John M.
    John MillerNovember 9, 2011
    Look out for charges on boxes after you return them, they have been getting me for 2 mths!!!
  • Emma A.
    Emma AlexanderAugust 14, 2012
    How about an equipment drop box. There are serial numbers on the back. Epic long line.
  • Zach O.
    Zach OldhamJune 5, 2013
    Great place to come if you have *lots* of time to waste.
  • R.J. L.
    R.J. LavergneFebruary 7, 2013
    Usually a long line but moves pretty fast
  • Chris W.
    Chris WillsJune 5, 2012
    Get here as early as you can because they have the worse lines ever
  • Percy J.
    Percy JacksonAugust 20, 2013
    Pay for equipment outright. This way when you cancel, throw it away and you wont have to stand on these long slow lines
  • Steven M.
    Steven MooreAugust 18, 2010
    If the line is long and you are just paying a bill use the kiosk upfront and get out of there.
  • Paul N.
    Paul NoonanJuly 2, 2013
    Order a pizza to be delivered here before you show up.
  • Mary R.
    Mary RandallMarch 6, 2014
    Be warned: self install is a lie!! They give you broken or wrong equipment to have a tech come out to charge you. A comcast employee told me this! However, their guarantee cannot charge you.
  • Toni L.
    Toni LockhartJanuary 27, 2014
    Lines are long but folks are friendly
  • Randy B.
    Randy BarnesSeptember 28, 2011
    Ez breezy.gr8 internet and fast svc ususally
  • Jesse W.
    Jesse W.August 2, 2013
    Spoilers: the long wait time is on purpose. Comcast hates their customers with a passion and wants to punish them at every opportunity.
  • Nikki G.
    Nikki GroteAugust 16, 2011
    Wi-fi Hotspot box from your cell provider usually runs $50/month. Waaaay cheaper
  • Steven (Sanchez)
    Steven (Sanchez)October 13, 2011
    Been here 5+ times
    Great company to work for!
  • Mikel M.
    Mikel ManitiusJanuary 31, 2014
    In case you might ever doubt it, come here to be reminded just how awful Comcast really is.
  • Antwon J.
    Antwon JonesMay 26, 2012
    Gotta have patience to stand in this LONG ass line. L Lol
  • Chris J.
    Chris JonesOctober 1, 2011
    Bring a lunch the lines are super long
  • Rebecca C.
    Rebecca CarlsonJuly 6, 2013
    Standing in line because they closed service centers in Marietta.
  • Korte R.
    Korte RiggsJanuary 5, 2013
    Bring a flask.
  • Stevhan H.
    Stevhan HandFebruary 4, 2012
    It would be nice if the line wasn't so long and Comcast knew a little phrase called customer service.
  • Zach O.
    Zach OldhamNovember 15, 2012
    Be prepared to stand in a long line while numerous employees stand around behind the desk doing nothing. Very poor service.
  • David D.
    David DulockJanuary 4, 2012
    Long lines. Hopefully you're not on a lunch break
  • Stacy F.
    Stacy FoxAugust 21, 2013
    Bring your patience.
  • Del P.
    Del PaizDecember 22, 2011
    Come Early u will Be Waiting!!
  • Casey
    CaseyFebruary 2, 2012
    Keep your receipts!
  • Shelly
    ShellyApril 3, 2012
    Come early!
  • Jack G.
    Jack GarciaApril 4, 2012
    Better than the DMV... Worse than the Post Office. Hell in a box...
  • Keith L.
    Keith LewisJune 20, 2012
    Come early
  • Blackman S.
    Blackman SuleAugust 17, 2013
    Line is ridiculously long!
  • Albert E.
    Albert EdwardsMay 31, 2013
    Be prepared to stand in a line...
  • Bryan K.
    Bryan KucharApril 19, 2014
    Took almost 3 hours just to get 2 cable boxes... Smh
  • Jonathan S.
    Jonathan SnyderJune 17, 2013
    Understaffed. Terrible customer service. Terrible customer experience.
  • ChristinaVy H.
    ChristinaVy HuynhJanuary 3, 2013
    Horrible parking and line is always long!
  • James H.
    James HsiaoJuly 28, 2012
    This place is like Purgatory.
  • Matthew F.
    Matthew FugelJuly 30, 2010
    No signs, but some lines are for equipment related visits only.
  • Jay F.
    Jay FallonOctober 1, 2012
    Terrible provider. Terrible service. I was a customer for 3 days and never again.
  • Ruk V.
    Ruk VJuly 25, 2013
    Hate the line they have about 4 desk open n yet there like 10 desk WTF
  • Per M.
    Per MogensenSeptember 6, 2013
  • Josh G.
    Josh GJuly 6, 2011
    If I could get DirectTV, believe me, I would. Worst service I've ever seen in my entire life
  • Danny C.
    Danny CzeczilJune 11, 2013
    This place is worse than the DMV
  • Hello
    HelloMarch 2, 2013
    DMV kill me....
  • Cody D.
    Cody DensonFebruary 25, 2012
  • Arthur M.
    Arthur MckenzieApril 2, 2013
    This place sucks they need more workers. It's always a long line!!!
  • Leslie P.
    Leslie PowerDecember 28, 2011
    40 people in line and only one person working. Doesn't get any worse.
  • Marisa F.
    Marisa FJuly 2, 2012
    Seventh layer of hell.
  • Just J.
    Just JohnOctober 25, 2010
    lines are always super long
  • Sean H.
    Sean HamiltonSeptember 22, 2011
    This place is THE WORST!!! Believe me when I say, AT&T U-verse is WAY better!!!
  • Joseph L.
    Joseph LauMarch 20, 2012
    I think this place is worse than post office and that's pretty bad!
  • Matthew R.
    Matthew RiegerJune 6, 2013
    Prepare to wait. Terrible customer service
  • Matt J.
    Matt JohnsonMarch 13, 2013
    Fuck this line
  • Courtney
    CourtneyAugust 18, 2012
    Slowest place ever. Employees are rude and incompetent.
  • Trap F.
    Trap FelderDecember 21, 2011
    Hate this long ass line
  • Talia L.
    Talia LeoneAugust 4, 2012
    Comcast sucks! Worst service provider ever
  • Sabina S.
    Sabina ShaulovaJanuary 12, 2012
    This place sucks!!!! Hate Comcast!
  • Craig
    CraigJune 11, 2010
    Worst service provider!
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