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Comcast

Electronics Store and Miscellaneous Shop
Mission District, San Francisco
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4.3/10
158
ratings
  • Nads Y.
    "30 min wait to drop of a modem?"(2 Tips)
55 Tips and reviews
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  • Cheeon Y.
    Cheeon YueJanuary 23, 2013
    The line is usally long enough to block the entrance and wrap along the back wall. Even so the wait shouldn't last more than 25 minutes since the representatives work quickly.
  • Peter L.
    Peter LangsamJuly 6, 2013
    Order your service online first and then pickup your equipment. The deals are better and it moves the line. Bring headphones to tune out the unwanted chatter and buckle in for a line like no other
  • Will K.
    Will KivinskiSeptember 10, 2013
    Worse than the DMV. If that's humanly possible. Especially after 4pm. It's like that wait you have on the weekends for a trendy food spot, without the brunch at the end.
  • Ashley E.
    Ashley EinspahrJuly 20, 2014
    Came here on a Sunday and had a surprisingly good experience. No line, good service, and got what I was expecting with no hassle or delay.
  • Chuck R.
    I've been here when there was no wait and when there was a long line. Both times, the staff were professional and efficient.
  • Michael W.
    Michael WilesAugust 29, 2015
    They really changed the way you wait. I feel better that they check you in by what ever name you give them I gave my name as sting. Got a lt of looks and some disappointed faces. Lol.
  • Nathan S.
    Nathan SorensonJanuary 12, 2013
    Typical to stand in line for atleast 20 minutes. Always busy Monday-Saturday. Such a time waster.
  • Jayson P.
    Jayson PhillipsOctober 9, 2013
    Being a Comcast customer is to live the tale of Sisyphus with each service call/center visit. Just move to a big building, get WebPass and watch tv on hulu or rabbit ears.
  • Chris
    ChrisFebruary 6, 2015
    Terrible customer experience; expect to give your name to the greeter and sit for 30 minutes no matter how small the request
  • Christine B.
    Christine BrumbackApril 30, 2011
    They open at 9 on Saturday and the line starts before but if you can get there, the line is way shorter
  • Jerry D.
    Jerry DarkoDecember 21, 2013
    Comcast is most hated company in US and I can tell you they work very hard for that reputation and def deserve it!
  • Sarah J.
    Sarah JohnsonDecember 30, 2011
    This line. After 20 minutes. OMG. Trying to decide whether phone assistance or an in-person visit is more ghastly...I have no idea.
  • Derek B.
    Derek BrookmeyerJanuary 4, 2013
    the line is always daunting but it moves fast, be prepared to wait 20-30 minutes.
  • Arjun M.
    Arjun MilanistaNovember 2, 2013
    The worst business in the history of mankind. Comcast is a disgrace to the term Customer Service.
  • Justin W.
    Justin WilliamsJanuary 14, 2010
    You can always sign up for a new promotion for cheaper service with Comcast.
  • Florence T.
    Florence TshoaJuly 10, 2013
    Do yourself a favor and don't use Comcast. The service people are nice, but waste your time with incorrect information :/
  • Jason E.
    Jason ESeptember 4, 2013
    Longer lines than the post office. Every customer, is in some fashion, arguing with the service reps. Horrible experience. Avoid if possible.
  • Nads Y.
    Nads YJuly 17, 2015
    30 min wait to drop of a modem? #timeismoney drop off & leave. Or take to any UPS. They'll return it for free
  • Frankie L.
    Frankie LeeDecember 23, 2010
    Always ask for a new box!!! They obviously don't check used boxes!!
  • Isabelle C.
    Just don't come here. Better off spending an hour on the phone than 40' in line.
  • gammy d.
    gammy dodgerAugust 11, 2009
    cancel your cable and inernet service and return all your hardware because AT&T provide a far better service for less money.
  • Felix P.
    Felix PuetschJuly 10, 2013
    They should have free Wi-Fi in the store while you're in the long line.
  • Doug L.
    Doug LaineApril 1, 2014
    Don't come here. Greeter keeps lying to people and is rude to everyone.
  • Xiao Y.
    Xiao YuJune 1, 2014
    Are you fucking serious? You want me to wait 15 minutes so I can drop the set top box from the service I canceled?
  • Shukry L.
    Shukry LamaNovember 10, 2011
    Good people here. Save money and get an hdmi cable free with any hd receiver.
  • Cassandra G.
    Cassandra GonzalesSeptember 13, 2015
    Grab a dollar drink at the McDonalds down the street for while you wait
  • Kevin P.
    Kevin ParkJune 25, 2013
    This place reminds me of the dmv-dol except a whole lot more negative energy.
  • Rajat K.
    Rajat KansalJuly 13, 2014
    Bad customer service. No, terrible. Non cooperative, rude and irrational.
  • Mucho C.
    Mucho Comida™January 25, 2011
    Wait for Cecilia. She will help you with your entire service (and save you $$$$)
  • Jeremy
    JeremyJanuary 5, 2013
    I recommend a strong drink before venturing inside.
  • Simon W.
    Simon WuOctober 14, 2015
    Made my friend wait for 40 minutes to return a modem...totes not cool
  • Anna Melizza Y.
    DMV line is way better at least they are organized.
  • Jaxson P.
    Jaxson PetersDecember 5, 2012
    Just get AT&T, this place sucks. People are rude, internet is slow.
  • Mike R.
    Mike RosenzweigJanuary 4, 2012
    Put in 2-3x more money in the meter than you planned.
  • Susannah S.
    Susannah ShumAugust 1, 2015
    Comfy couches for game watching
  • Canyon B.
    Canyon BoslerAugust 3, 2014
    Didn't have any line at all on Sunday afternoon
  • David E.
    David ElrodJanuary 10, 2014
    No Damn point at getting angry with the line
  • Kristan B.
    Kristan BondeMarch 18, 2014
    Only one comcast store in sf. Thats insane.
  • John D.
    John DrefahlNovember 9, 2010
    avoid at all cost. or atleast use in as an excuse to get out of work early!
  • Danny G.
    Danny GuzmanJune 22, 2013
    Slow and bad customer service.
  • Len C.
    Len CrockettAugust 12, 2013
    So terrible it's literally funny
  • Sandy
    SandyJanuary 3, 2013
    This place is ridiculous, avoid at all cost!
  • Linda K.
    Linda KittlitzJuly 16, 2013
    Had to edit in line 35 min
  • Ben V.
    Ben VolberdingNovember 10, 2012
    Don't come here. Worst. Place. Ever.
  • Kelsey K.
    Kelsey KurtzNovember 3, 2012
    Comcast <<<<<<<<<<anything
  • jenny c.
    jenny calhounFebruary 29, 2012
    complainers unite!
  • john r.
    john rojasJune 5, 2010
    The worst company on the planet.
  • C'pher M.
    C'pher MFebruary 2, 2010
    Longest. Line. Ever.
  • Melissa G.
    Melissa GoldsteinApril 6, 2010
    Definitely not my favorite
  • Angelica C.
    Angelica CzekalskiJuly 5, 2012
    What I image Hell to be like.
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