Crowne Plaza Hotels & Resorts

Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel, Resort, and Conference Room
Downtown Indianapolis, Indianapolis
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7.5/10
131
ratings
  • Christine S.
    "You have to stay in one of the train car rooms."(4 Tips)
    Heather
    "It IS an active train station but its never bothered me at all."(3 Tips)
    George B.
    "Ask about the Pullman Cars!"(2 Tips)
    Janice
    "Nicest hotel staff ever!"(2 Tips)
42 Tips and reviews
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  • Alan H.
    Alan HedrickMay 11, 2017
    Train cars are incredible. Some day I'll stay here but definitely worth seeing.
  • Jae J.
    Jae JohnsonApril 4, 2016
    Such a beautiful hotel!
  • Martin O.
    Martin OvandoMarch 22, 2016
    Been here 5+ times
    It is nice because of the history behind, nice rooms, nice staff. Not ok with the restaurant, I wanted to have breakfast at 6:45am before a business meeting, it was closed! There is no coffee anywhere
  • Emily R.
    Emily RapkochDecember 19, 2015
    Been here 5+ times
    The atmosphere is great here. The only downside is the trains that come through at night...
  • Amne H.
    Amne HarringtonJanuary 23, 2015
    Really neat hotel that looks like a train station. Rooms are gorgeous, with beautiful architecture all around!
  • David S.
    David SchneiderJanuary 5, 2015
    Stay in a train car if you get the opportunity.
  • James M.
    James MillerSeptember 21, 2014
    Nice hotel in what used to be a train terminal. Train still runs through. Upgrade your room to a rail car and sleep in a real rail car!! Not free parking. Meh.
  • Will K.
    Will KwarahAugust 9, 2014
    Ever tried the trains, it will blow your mind. Cute rooms....
  • Heather
    HeatherFebruary 28, 2014
    Hotel has been updated, rooms are beautiful. Staff is great and I've never had a bad nights sleep here. It IS an active train station but its never bothered me at all. I love the architecture!
  • Frank W.
    Frank WatsonDecember 16, 2013
    Bring a camera! The Grand Ballroom is a large and elegant space.
  • Debra P.
    Debra ParrSeptember 12, 2013
    The themed railroad cars are fantastic as are the various ghost figures throughout this old train yard turned hotel.
  • Nikki J.
    Nikki Jo-MoSeptember 5, 2013
    Best price on long term parking at the airport.
  • Barbie S.
    Barbie SAugust 28, 2013
    Construction is happening- avoid this hotel! You don't get any sleep through with trains going by all night and construction during the day!
  • Chris H.
    Chris HuntAugust 18, 2013
    Been here 5+ times
    Hotel staff was incredibly friendly and helpful when I tried to find a place during a sold out convention. They called me back to offer a room when they had a cancelation, with a more-than-fair price.
  • Alison S.
    Alison SporJune 16, 2013
    Amazing space for parties. When it is all done up, it's unbelievable.
  • Abdullah A.
    Dont agree to room 160
  • Megan
    MeganApril 16, 2013
    This hotel is an active train station. Pretty awesome architecture!
  • Jennifer S.
    Jennifer ShulticeApril 9, 2013
    Been here 5+ times
    Beautifully restored Union Station Depot. Train Car rooms are great surprise! Will be returning.
  • Sherry P.
    Sherry PrindleMarch 28, 2013
    Train car rooms
  • Lori
    LoriOctober 1, 2012
    Executive aren't worth it. All ground level and people were noisy in the atrium eating breakfast, scooting chairs, and letting their kids play. I couldn't open the drapes - felt like a cave.
  • Alaina M.
    Alaina McCarthySeptember 18, 2012
    Worst experience I've ever had was at this hotel. The customer service was beyond terrible! I would never, ever go there again. The walls are paper thin and the staff is completely uncaring.
  • Kelli R.
    Kelli RaySeptember 16, 2012
    Don't stay here unless you plan on being silent in your room. Got noise complaints for having a quiet discussion with my roommate and then was insulted by the cop on duty. Horrible customer service
  • Ricky W.
    Ricky WorkmanJuly 12, 2012
    Very cool spot..atmosphere is killer
  • Erin P.
    Erin PicónMay 7, 2012
    It's an active train station so the trains are very loud and make it difficult to sleep but it is a nice place otherwise.
  • Ian R.
    Ian RMay 6, 2012
    Some of the rooms need a little more TLC. Ripped carpet, a bit musty (depending where you stay). Other than that, room was decent.
  • JJ D.
    JJ DeBrosseApril 9, 2012
    Been here 50+ times
    For group pricing call the sales office at 317-236-7499
  • Janice
    JaniceMarch 28, 2012
    Been here 5+ times
    Nicest hotel staff ever!
  • JJ D.
    JJ DeBrosseFebruary 27, 2012
    Been here 50+ times
    Incredible ambiance and the best sales staff anywhere
  • Jessica B.
    Jessica BakerDecember 27, 2011
    this place is beautiful!!
  • Joey C.
    Joey CastilloDecember 11, 2011
    If you're at an event, and Julian is your bartender, tip him well. Great and friendly service. Great place for an event.
  • Jenna L.
    Jenna LDecember 10, 2011
    The marinated grilled chicken breast sandwhich is amazing at the bar!!
  • Christine S.
    Christine SchneiderJuly 17, 2011
    You have to stay in one of the train car rooms. They are awesome.
  • Evan[Bu]
    Evan[Bu]June 28, 2011
    Stay in a Pullman Train Car guest room. The guest room is literally in a train car, no joke. Compared to the Amtrak Sleeper, it's a step up. You actually have a bathroom! Very nice (In Borat voice)...
  • George B.
    George BussJune 4, 2011
    Ask about the Pullman Cars! Great experience sleeping in a non-moving train.
  • Nikki C.
    Nikki CharlesMay 18, 2011
    Been here 10+ times
    Get a train car room.
  • amber f.
    amber foardMay 10, 2011
    Loved it! I would defiantly go back!
  • Michele A.
    Michele AlvarezMarch 4, 2011
    Priority club memberd get a sleeping mask and ear plugs!
  • Jeremy S.
    Jeremy SJanuary 25, 2011
    Been here 5+ times
    Only stay here if you don't want a good night's sleep! Trains rattle the room every hour all night long!
  • Meredith J.
    Meredith JonesJune 10, 2010
    Been here 25+ times
    If you are looking for a venue for your event, definitely look into the Grand Hall! It's absolutely BEAUTIFUL!
  • Matt M.
    Matt MuellerFebruary 26, 2010
    The bar here is chill and has a projector
  • BILD
    BILDMarch 8, 2013
    Was für eine Wartehalle! Der älteste Bahnhof des Landes ist eine historische Sehenswürdigkeit. Die großen Bögen, hohen Glasfenster und prächtigen Fußböden sind behutsam und wunderschön saniert worden.
  • BILD
    BILDMarch 8, 2013
    Was für eine Wartehalle! Der älteste Bahnhof des Landes ist eine historische Sehenswürdigkeit. Die großen Bögen, hohen Glasfenster und prächtigen Fußböden sind behutsam und wunderschön saniert worden
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