Crowne Plaza Hotels & Resorts

Crowne Plaza Syracuse

Hotel, Resort, and Conference Room
Syracuse
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6.0/10
82
ratings
  • Simmi H.
    "Nice hotel, great ambience, conference rooms are good."(3 Tips)
    Laura M.
    "Great hotel!!Elevators are new and different, the rooms are..."(3 Tips)
    ArtistApart.com @.
    "My favorite hotel in Syracuse!"(2 Tips)
    Kaleigh S.
    "Super nice rooms, great beds, and free wifi."(3 Tips)
33 Tips and reviews
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  • breakfast buffet
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  • Laura M.
    Laura MaddenJune 8, 2014
    Great hotel!!Elevators are new and different, the rooms are beautiful, shower is so big and nice the head is directly above. Delicious breakfast buffet! Room service! Weird they didn't have a pool tho
  • ArtistApart.com @.
    ArtistApart.com @artistapartJune 4, 2013
    Been here 10+ times
    My favorite hotel in Syracuse! I travel 20-25 days/month and live in hotels for work. I can't wait for Syracuse just for this hotel. Super modern internals, great (for a hotel) gym & good food nearby!
  • Grant C.
    As everyone else notes...the elevators are different, but no problems. The rooms are a little small, but cozy. High rooms allow for great views of the city!
  • Jay E.
    Jay EaglesonJanuary 20
    Stayed here (so did the Clemson football team) for a trip to see some football. Room was a little dated, but apparently this is one of the nicer hotels in Syracuse. Hotel bar was open late.
  • Lakia R.
    Lakia RacheleApril 27, 2012
    Free wifi but it's slow, rooms are nice, staff is so nice, sexy guy at the desk, weird elevators, work out room, loved it
  • Kaleigh S.
    Kaleigh SNovember 13, 2011
    Don't let the outside appearance fool you - this hotel is legit. Super nice rooms, great beds, and free wifi.
  • Leah R.
    Leah RJanuary 5, 2014
    Do NOT stay on the 19th floor, they have weddings right above and it's SO loud. When I called to complain the front desk said, "It will be over soon" - thanks for NOTHING!
  • Dan
    DanFebruary 20, 2013
    Been here 10+ times
    Cool hotel. Nice rooms, but the wifi is kinda slow and the bathroon setup is extremely retarded. The showers are awesome though!
  • Sejun L.
    Sejun LeeApril 6, 2012
    Place is GREAT! Check-in was smooth, view is great, awesome vibes - brilliant.
  • Nando
    NandoJanuary 5, 2011
    Business class hotel w/Wi-Fi & wired Internet, Executive lounge with complimentary breakfast, hors d'oeuvres, desserts, business center and even fitness room.
  • Elizabeth G.
    Elizabeth GrazioliMay 14, 2011
    Try is wifi. Great location. Parking is great. Service is great. Beds are comfy. Elevators are slow.
  • Simmi H.
    Nice hotel, great ambience, conference rooms are good. But the rooms are weirdly shaped .. Lol 😏
  • Linda A.
    Linda AAugust 21, 2011
    Parking spaces are tight. Never seen parking spaces so small. Park on the top level if you can to assure no jack wagon hits your car. Other than that great place!!!
  • Rebecca W.
    Rebecca WeinsteinFebruary 26, 2015
    Ask to not be on highway side of building. Freeway will keep you up.
  • Nicole H.
    Nicole HeringFebruary 12, 2012
    Free wifi, complimentary airport shuttle service, and the most comfortable beds!!
  • Christina B.
    Christina BeardJuly 6, 2013
    Been here 5+ times
    Toiletries have been used/not full 3/4 times I have checked in, and my watch I left the day before magically wasn't recovered by housekeeping.
  • Daniel L.
    Daniel LamoureuxFebruary 24, 2012
    Do not Take a room on the 8th floor REFUSE IT! Interstate level and the hospital is 2 blocks away (sirens)
  • Matt C.
    Matt C.August 1, 2013
    Awful elevators. Make sure you don't get a room facing the highway. Great for everything else!
  • Julie D.
    Julie DennehyNovember 7, 2013
    Nice hotel with nice upgrades from the old round Holiday Inn I remember.
  • Erik R.
    Erik RodriguezJuly 12, 2015
    Been here 5+ times
    a shame that there could be a beautiful view but the windows are old and stained :(.
  • John T.
    John T.November 12, 2011
    Been here 5+ times
    Don't stay here. The staff is rude. The wifi sucks. The maids dont clean and house keeping comes 3 hours before check out. By far the worst hotel I have stayed at in syracuse. Go to the Jefferson
  • Judy S.
    Nice hotel, but that charge for parking and no breakfast
  • John
    JohnNovember 3, 2015
    No hot water on the 19th floor. When I said something to the front desk, the response was "that happens on the higher floors sometimes." No apology, no indication that this problem might be addressed.
  • Lindsay H.
    Lindsay HJuly 22, 2013
    The elevator is freaky. No buttons on the inside.
  • Meghan R.
    Meghan RaffaFebruary 2, 2014
    2am and locked out of the room...management doesn't know how to fix it.
  • Anthony E.
    Anthony EllisOctober 12, 2013
    Great place, horrible elevators
  • John B.
    John BurkeApril 13, 2014
    The parking isn't free anymore. They charge $9/day but don't give you a pass or ask any vehicle info. Such a scam.
  • Jennifer K.
    Jennifer KerfienJanuary 22, 2011
    Been here 50+ times
    Fantastic bar & great food!!!
  • Simon S.
    Simon SidiAugust 30, 2011
    The elevator system us the worst I have ever had the misfortune to use. Please change it a regular system
  • STREETZ K.
    STREETZ KNovember 15, 2011
    Good bar!!
  • John T.
    John T.November 11, 2011
    Been here 5+ times
    Don't ask for a cab. They will mess it up
  • Matt P.
    Matt PatrickMarch 23, 2012
    Wifi was horrible here.
  • Erin C.
    Erin CokerSeptember 2, 2011
    Elevators here suck.
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