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DoubleTree by Hilton

DoubleTree by Hilton Hotel Chicago - Magnificent Mile

Hotel
Streeterville, Chicago
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6.5/10
194
ratings
  • Austin W.
    "outdoor rooftop pool."(2 Tips)
    Angie
    "Vladimir is the best door man ever."(2 Tips)
    Bethany W.
    "Whats up with charging $20 a day for internet."(2 Tips)
    Rosie K.
    "$50.00 per night for parking seems silly and unfair."(2 Tips)
82 Tips and reviews
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  • Amanda A.
    Amanda A.December 9, 2012
    Great room and great location. Don't touch anything on the snack bar or fridge or you are immediately charged whether you want it or not. Ves and Vladimir were great at the doors and front.
  • Randall
    RandallAugust 15, 2012
    Great room! Awesome showers! Roof top pool on 5th floor. Easy walk to Millennium Park, Buckingham Fountains and Navy Pier. Only a few blocks from Redline subway toward Wrigley or US Cellular!
  • katherine t.
    katherine torresSeptember 16, 2013
    Concierge was never around. Pool was green & full of algae, elevators are slow, screaming kid in the rm next to me. I just asked for the wifi code and they gave it to me. Bellman & doormen were great
  • Jonathan F.
    Jonathan FordFebruary 21, 2013
    A great place to stay downtown. Incredibly comfortable room, friendly staff, and BIG BEN the doorman is worth the trip himself! Give him a great tip $$$
  • Ivy
    IvyJuly 2, 2013
    Cool rooms, as everyone else said, don't remove anything from the food tray, as you will be charged! Also watch this in the fridge. Great location, though!
  • Tom O.
    Tom OsbornAugust 2, 2012
    Pay heed to the tips regarding the mini bar. Very nice hotel. If you don't like paying for internet, use your phone as a mobile hotspot, it's faster anyway.
  • Omar L.
    Omar LopezMarch 28, 2014
    It's ridiculous not having free wifi in the room. Breakfast is not included and the parking charge for $50 a night is too expensive compared to others hotels in the area. Cookies are awesome !!
  • Stephanie M.
    Stephanie MagnoliaNovember 3, 2013
    They were able to change out all the down in the room for an allergic friend and brought up a mini fridge for us. It was a great experience.
  • Coleton B.
    Coleton BoyesAugust 13, 2012
    9.99 a day for Internet is a deal breaker when considering returning. Absolutely outrageous room service prices. Pork chops $31+? $15+ for juice? EVERYTHING else was magnificent. A+ concierge, as well
  • Cameron G.
    Cameron GJuly 1, 2012
    Pablo is amazing and professional! Made our stay easy and comfortable. I would go back just to see him again. Thanks Pablo! :)
  • Kokua H.
    Kokua HJune 21, 2012
    tara w. We are very sorry to hear about the hard DoubleTree chocolate chip cookie. We will be sure to investigate why you were unable to unlock the specials. Our apologies for the inconvenience.
  • Lindsey B.
    Lindsey BoeApril 29
    complimentary baggage hold is amazing when you check out so you don't have to walk around Chicago toting bags with you.
  • Becky A.
    Becky AndersonSeptember 8, 2012
    Not what I was expecting for the price point. Our room was super dusty and they did clean it but only after I asked them to do it three times. They gave a free breakfast but I don't plan to stay again
  • Rodrigo S.
    Rodrigo SotoMarch 23, 2013
    It's a great place to stay. People who work there are so kind. I liked it and I'd like to come back soon.
  • Maureen H.
    Maureen HOctober 9, 2012
    Been here 5+ times
    Great hotel, but not offering complimentary internet in the rooms is anachronic & frustrating. It's the 21st century! Free Internet is a minimum standard, charging for it is like charging for water!
  • Jeff G.
    Jeff GeobertiAugust 10, 2010
    Been here 5+ times
    We were in Chicago for Market Days and really enjoyed our stay at the DoubleTree! The room was beautiful beds and shower amazing. Thanks!
  • Kokua H.
    Kokua HAugust 2, 2010
    Attention Nick D.: the pool on the 5th floor does require a room key to get access. There is a key card machine along the right side of the door panel to access the pool deck and patio--Management Te
  • Anthony W.
    Anthony WinneyAugust 1, 2011
    Been here 10+ times
    If you go to this hotel don't lift up anything off the snack tray or in the fridge, there's a sensor that charges you when you lift anything up. I heard someone got charged $400 for storing extra food
  • Rita
    RitaJuly 20, 2014
    Pool is not in a best condition and you got to get there early to secure the spot
  • Austin W.
    Austin WestermannApril 18, 2013
    The good: free cookies, lake views, showers, gym, staff, bar, outdoor rooftop pool. The bad: no wifi, uncomfortable beds, noisy, thin walls, early maid service
  • Kyle M.
    Kyle MordenJanuary 24, 2013
    Get diamond honors status so that you never get upgraded...ever...even if they have special floors for hhonors members.
  • Kokua H.
    Kokua HDecember 17, 2010
    Attn Aaron F. Just an FYI, since the mini bar is motion sensitive, if you explain to the front desk that you picked up an item or two, they will happily remove the mini bar charge without question. T
  • Kokua H.
    Kokua HApril 27, 2011
    @Renee R. We apologize for the in-room internet charge, but we do offer complimentary wifi in our lobby level.
  • Tracey A.
    Tracey A.December 19, 2013
    Great stay! Free automatic WIFI, warm cookies & awesome staff.
  • Patricia O.
    Patricia OssegeAugust 28, 2013
    Don't ask for a lake view. They'll give you a room right next to another huge building.
  • tara w.
    tara weselyJune 18, 2012
    I checked in 3 times in 3 days & still haven't unlocked the 2 specials. Cookies were hard as rocks & gross, not to mention 310 calories.
  • Chris S.
    Chris SmithJune 5, 2011
    Awesome sized room. Great staff. Lovely cookies. Good atmosphere. 9/10
  • Kelly G.
    Kelly GotkinJanuary 4
    Excellent service at the front desk and comfortable beds
  • Diego F.
    Diego FDecember 1, 2015
    This hotel feels old with the 10 dollar a day Internet and the TV with pay per view movies. Good location
  • Jacki H.
    Jacki Hollywood BrownSeptember 22, 2012
    Great. I just knocked ALL the snacks off the mini-bar with the ironing board!
  • Rosie K.
    Rosie KorzieApril 21, 2014
    $50.00 per night for parking seems silly and unfair. But I got free cookies upon checkout thanks to Foursquare!!!
  • Angie
    AngieMay 30, 2013
    Vladimir is the best door man ever. So friendly and helpful!
  • Jesse L.
    Jesse LittleOctober 10, 2014
    WiFi is free for gold & diamond members but hands down the worst internet connection. Totally unacceptable for business email use with even the smallest attachments. You will wish you had AOL instead
  • Mayor McCheese
    Mayor McCheeseAugust 23, 2010
    The shower here is to die for! Also, the maid with leave your toothbrush in a glass.
  • Grant O.
    Grant OxerMarch 26, 2013
    Fantastic chocolate chip cookies. And great service!
  • Chutima N.
    Chutima NakwarinJanuary 23, 2011
    Been here 10+ times
    Always offer a great deal for a big event ~ today, a good deal for Chicago beer.
  • Janet
    JanetJune 2, 2011
    Careful not to pick up any of the snacks in your room. It auto-charges to your room.
  • Bethany W.
    Bethany WheelerJune 29, 2013
    Been here 5+ times
    Whats up with charging $20 a day for internet. This is not a work or family friendly place.
  • Lisa D.
    Lisa DuBois LowJuly 29, 2010
    Been here 5+ times
    Great location! Awesome staff. Try the West egg for breakfast. Buy an Einstein brothers mug and get free refills.
  • Lina G.
    Lina GonzoMarch 26, 2013
    Been here 10+ times
    This DoubleTree is walking distance to both Michigan Avenue (the Mag Mile) AND Navy Pier! Nice!
  • Angel S.
    Angel SMarch 19, 2011
    Been here 5+ times
    Their signature chocolate chip cookies is outta the world. Can't believe it's from the hotel.
  • Steven I.
    I find that the toilet in our room flushes a little slow. The shower was also weak and turning off the shower was tricky. Room 2505.
  • Barbara S.
    Barbara SmithSeptember 21, 2014
    rooms look old and dingy need to upgrade the rooms and service wasn't great
  • Brian H.
    Brian HurrleJune 3, 2010
    Decent hotel for a reasonable price and good location. Skip the hotel bar and go to @d4 Irish pub across the street and grab @garretts p-corn on your way out.
  • Sarah K.
    Sarah KDecember 23, 2012
    This hotel seems to be going out of business. Your room doesn't come with soap you have to request it. I heard a woman arguing for 10 minutes in the hallway just to get a towel from the cleaning lady.
  • Barbara S.
    Barbara SmithSeptember 21, 2014
    This is what you get for 280 of night
  • Ezra P.
    Ezra PollardApril 29
    Been here 5+ times
    Definitely a hotel. Also clean.
  • Vlad D.
    Vlad DavidiukOctober 5, 2015
    Fantastic hotel.
  • Quinn
    QuinnDecember 26, 2012
    The fact that a hotel from the Hilton group still charges for wifi is astonishing. I am quite disappointed.
  • Barton H.
    Barton HenbestMay 30, 2015
    Big Ben the doorman was the best.
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