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DoubleTree by Hilton

DoubleTree by Hilton Hotel Chicago - Magnificent Mile

Hotel, Conference Room, and Meeting Room
Streeterville, Chicago
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6.5/10
188
ratings
  • Austin W.
    "outdoor rooftop pool."(2 Tips)
    Randall
    "Easy walk to Millennium Park, Buckingham Fountains and Navy Pier."(2 Tips)
    Angie
    "Vladimir is the best door man ever."(2 Tips)
    Kokua H.
    "Emily F. The bar hours are from 4p-12p"(2 Tips)
81 Tips and reviews
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  • Amanda A.
    Amanda A.December 9, 2012
    Great room and great location. Don't touch anything on the snack bar or fridge or you are immediately charged whether you want it or not. Ves and Vladimir were great at the doors and front.
  • Randall
    RandallAugust 15, 2012
    Great room! Awesome showers! Roof top pool on 5th floor. Easy walk to Millennium Park, Buckingham Fountains and Navy Pier. Only a few blocks from Redline subway toward Wrigley or US Cellular!
  • katherine t.
    katherine torresSeptember 16, 2013
    Concierge was never around. Pool was green & full of algae, elevators are slow, screaming kid in the rm next to me. I just asked for the wifi code and they gave it to me. Bellman & doormen were great
  • Jonathan F.
    Jonathan FordFebruary 21, 2013
    A great place to stay downtown. Incredibly comfortable room, friendly staff, and BIG BEN the doorman is worth the trip himself! Give him a great tip $$$
  • Ivy
    IvyJuly 2, 2013
    Cool rooms, as everyone else said, don't remove anything from the food tray, as you will be charged! Also watch this in the fridge. Great location, though!
  • Tom O.
    Tom OsbornAugust 2, 2012
    Pay heed to the tips regarding the mini bar. Very nice hotel. If you don't like paying for internet, use your phone as a mobile hotspot, it's faster anyway.
  • Kokua H.
    Kokua HAugust 2, 2010
    Attention Nick D.: the pool on the 5th floor does require a room key to get access. There is a key card machine along the right side of the door panel to access the pool deck and patio--Management Te
  • Stephanie M.
    Stephanie MagnoliaNovember 3, 2013
    They were able to change out all the down in the room for an allergic friend and brought up a mini fridge for us. It was a great experience.
  • Omar L.
    Omar LopezMarch 28, 2014
    It's ridiculous not having free wifi in the room. Breakfast is not included and the parking charge for $50 a night is too expensive compared to others hotels in the area. Cookies are awesome !!
  • Jeff G.
    Jeff GeobertiAugust 10, 2010
    We were in Chicago for Market Days and really enjoyed our stay at the DoubleTree! The room was beautiful beds and shower amazing. Thanks!
  • Cameron G.
    Cameron GJuly 1, 2012
    Pablo is amazing and professional! Made our stay easy and comfortable. I would go back just to see him again. Thanks Pablo! :)
  • Coleton B.
    Coleton BoyesAugust 13, 2012
    9.99 a day for Internet is a deal breaker when considering returning. Absolutely outrageous room service prices. Pork chops $31+? $15+ for juice? EVERYTHING else was magnificent. A+ concierge, as well
  • Kokua H.
    Kokua HJune 21, 2012
    tara w. We are very sorry to hear about the hard DoubleTree chocolate chip cookie. We will be sure to investigate why you were unable to unlock the specials. Our apologies for the inconvenience.
  • Lindsey B.
    Lindsey BoeApril 29
    complimentary baggage hold is amazing when you check out so you don't have to walk around Chicago toting bags with you.
  • Anthony W.
    Anthony WinneyAugust 1, 2011
    If you go to this hotel don't lift up anything off the snack tray or in the fridge, there's a sensor that charges you when you lift anything up. I heard someone got charged $400 for storing extra food
  • Becky A.
    Becky AndersonSeptember 8, 2012
    Not what I was expecting for the price point. Our room was super dusty and they did clean it but only after I asked them to do it three times. They gave a free breakfast but I don't plan to stay again
  • Kokua H.
    Kokua HDecember 17, 2010
    Attn Aaron F. Just an FYI, since the mini bar is motion sensitive, if you explain to the front desk that you picked up an item or two, they will happily remove the mini bar charge without question. T
  • Rodrigo S.
    Rodrigo SotoMarch 23, 2013
    It's a great place to stay. People who work there are so kind. I liked it and I'd like to come back soon.
  • Maureen H.
    Maureen HOctober 9, 2012
    Great hotel, but not offering complimentary internet in the rooms is anachronic & frustrating. It's the 21st century! Free Internet is a minimum standard, charging for it is like charging for water!
  • Rita
    RitaJuly 20, 2014
    Pool is not in a best condition and you got to get there early to secure the spot
  • Kokua H.
    Kokua HApril 27, 2011
    @Renee R. We apologize for the in-room internet charge, but we do offer complimentary wifi in our lobby level.
  • Austin W.
    Austin WestermannApril 18, 2013
    The good: free cookies, lake views, showers, gym, staff, bar, outdoor rooftop pool. The bad: no wifi, uncomfortable beds, noisy, thin walls, early maid service
  • Mayor McCheese
    Mayor McCheeseAugust 23, 2010
    The shower here is to die for! Also, the maid with leave your toothbrush in a glass.
  • Chris S.
    Chris SmithJune 5, 2011
    Awesome sized room. Great staff. Lovely cookies. Good atmosphere. 9/10
  • Kyle M.
    Kyle MordenJanuary 24, 2013
    Get diamond honors status so that you never get upgraded...ever...even if they have special floors for hhonors members.
  • Kelly G.
    Kelly GotkinJanuary 4
    Excellent service at the front desk and comfortable beds
  • Diego F.
    Diego FDecember 1, 2015
    This hotel feels old with the 10 dollar a day Internet and the TV with pay per view movies. Good location
  • Patricia O.
    Patricia OssegeAugust 28, 2013
    Don't ask for a lake view. They'll give you a room right next to another huge building.
  • Tracey A.
    Tracey A.December 19, 2013
    Great stay! Free automatic WIFI, warm cookies & awesome staff.
  • Brian H.
    Brian HurrleJune 3, 2010
    Decent hotel for a reasonable price and good location. Skip the hotel bar and go to @d4 Irish pub across the street and grab @garretts p-corn on your way out.
  • Lisa D.
    Lisa DuBois LowJuly 29, 2010
    Great location! Awesome staff. Try the West egg for breakfast. Buy an Einstein brothers mug and get free refills.
  • tara w.
    tara weselyJune 18, 2012
    I checked in 3 times in 3 days & still haven't unlocked the 2 specials. Cookies were hard as rocks & gross, not to mention 310 calories.
  • Chutima N.
    Chutima NakwarinJanuary 23, 2011
    Always offer a great deal for a big event ~ today, a good deal for Chicago beer.
  • Rosie K.
    Rosie KorzieApril 21, 2014
    $50.00 per night for parking seems silly and unfair. But I got free cookies upon checkout thanks to Foursquare!!!
  • Jacki H.
    Jacki Hollywood BrownSeptember 22, 2012
    Great. I just knocked ALL the snacks off the mini-bar with the ironing board!
  • Angie
    AngieMay 30, 2013
    Vladimir is the best door man ever. So friendly and helpful!
  • Jesse L.
    Jesse LittleOctober 10, 2014
    WiFi is free for gold & diamond members but hands down the worst internet connection. Totally unacceptable for business email use with even the smallest attachments. You will wish you had AOL instead
  • Janet
    JanetJune 2, 2011
    Careful not to pick up any of the snacks in your room. It auto-charges to your room.
  • Angel S.
    Angel SMarch 19, 2011
    Their signature chocolate chip cookies is outta the world. Can't believe it's from the hotel.
  • Nick D.
    Nick DeNardisAugust 2, 2010
    Pool is on the 5th floor and doesn't require a room key to get access.
  • Grant O.
    Grant OxerMarch 26, 2013
    Fantastic chocolate chip cookies. And great service!
  • Bethany W.
    Bethany WheelerJune 29, 2013
    Whats up with charging $20 a day for internet. This is not a work or family friendly place.
  • Lina G.
    Lina GonzoMarch 26, 2013
    This DoubleTree is walking distance to both Michigan Avenue (the Mag Mile) AND Navy Pier! Nice!
  • Aaron F.
    Aaron FosterAugust 28, 2010
    Don't take anything out of the mini-bar unless you are going to drink it. They bill you the second anything leaves its place
  • Barbara S.
    Barbara SmithSeptember 21, 2014
    rooms look old and dingy need to upgrade the rooms and service wasn't great
  • Ezra P.
    Ezra PollardApril 29
    Definitely a hotel. Also clean.
  • Alma V.
    Alma VidalDecember 24, 2014
    El staff es maravilloso!!! Tuvimos unos problemas con la tarjeta de crédito y se portaron de lo más pacientes en lo q lo solicionabamos hasta nos regalaron galletitas de despedida
  • Betty M.
    Betty MonteroJanuary 7, 2014
    Es un Hotel muy cómodo ,de lo mejor las galletitas que te dan al llegar ubicación excelente , lo único malo es que no hay cajas de seguridad dentro de los cuartos ni WiFi
  • Dmitriy G.
    Номер отличный, но не вздумайте брать что-то из минибара для интереса. Там сенсоры)
  • Ariosto G.
    Ariosto GonzalezApril 19, 2014
    Si hay internet, pide la clave en recepción y aunque sólo es para el área de recepción, llega a algunos pisos gratis... 😀
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