I find that they're pretty reliable
The car was very nice and very clean. Driver was friendly and got out to help me put my luggage.
Not only were they on time, but they opened the door for us and were very polite. We received a text letting us know the name of the driver and a phone call when he arrived at my door.
First time using Eastern Car Service. Easy reservations by phone. Definitely a great rate on hourly as directed car service in New York City. Will definitely use again!
A surprise find. Punctual no nonsense rides to date. Delightful drivers and CLEAN cars. Manhattan pick ups no problem and fairly priced on both my JFK rides. Hoorah!
The car service was very prompt and the drivers very polite.
Me and so many others I know use Eastern. Unfortunately the last 3 times I have requested a car it never came and I never got a call about it. 😔 Cant keep having clients wait and being an hour late.
My husband and I would call in for a car and the vehicles would always arrive clean and well kept and the drivers were pleasant. The prices were decent.
Great overall, called them to get a sense of their operation then proceeded to book online. Price was reasonable and payment process was smooth at drop-off.
Used for the first time and was perfectly fine. Booked online, got email confirmation and email with driver info shortly before my pickup. A little cheaper than Carmel, which I normally used.
Our car arrived right on time. The driver was polite and very professional. He was an excellent driver. He was fabulous, and our experience was nothing less than wonderful.
Our flat rate fare from LGA to Brooklyn ran about $40 including car seat and gratuity. I would highly recommend them.
Eastern treats us well. Nice cars and drivers, use them To exit Park Slope (pick ups in other neighborhoods will take longer/ cost more)
Clean cars. Kind people answering phones and driving.
They also send you an email right before your pickup with the drivers name and phone number - great!
You can now request a hybrid for no extra cost and since they just started offering them, they are all new