Starwood Preferred Guest® (SPG)

Element New York Times Square West

Hotel
Garment District, New York
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6.8/10
330
ratings
  • Tammy K.
    "... of city and water, free happy hour was awesome with wine beer and apps the..."(2 Tips)
    Cory M.
    "Other than that, great service, and great views from my hotel room!"(14 Tips)
    Jed N.
    "Clean, spare, handsome rooms with kitchenettes!"(2 Tips)
    Kristie W.
    "Take advantage of the Free breakfast between 7-9am and free beer & wine from..."(5 Tips)
108 Tips and reviews
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  • Tarsys P.
    Tarsys PoterioJanuary 12, 2015
    Been here 5+ times
    Excellent hotel, great staff, good breakfast and extremelly fast wifi! Ask for a top floor and a room with a view! Close to the Subway, but the elevator is a mess, during Rush hours!
  • Tammy K.
    Tammy KearneyAugust 15, 2014
    Nice room with kitchenette, gorgeous view of city and water, free happy hour was awesome with wine beer and apps the view from the rooftop terrace was outstanding! Would def recommend!
  • Cory M.
    Cory ManessNovember 9, 2015
    The only problem with this hotel is the breakfast selection. I'd like to see a better variety. Other than that, great service, and great views from my hotel room! I will definitely stay here again.
  • Lindsay R.
    Lindsay RoseJune 1, 2014
    Great location, nice view on upper levels, within walking distance of Times Square/Broadway, clean and modern, kitchenettes, no room service, cocktail hours in lobby, tv has dvd player/HDMI/USB.
  • Fotoloco
    FotolocoJuly 27, 2017
    great room with kitchen and a great view. also the breakfast is amazinf, u can take it to the room. Close to evwrything, it was a great experience in my 1st NY trip
  • Prudy K.
    Prudy KlingerAugust 26, 2013
    Staff is very friendly and helpful. Yes the elevators can be seriously slow. But sometimes they're pretty quick. I like being a few blocks away from Times Square. This is a nicely, quieter area.
  • Erik L.
    Erik LarsonSeptember 24, 2013
    Elevators get jammed in the mornings with guests going down and back up after picking up their free breakfasts in the Green Room on lobby level. Allow more time than you otherwise would 7:00-9:00am.
  • Jed N.
    Jed NahumOctober 3, 2011
    Been here 5+ times
    A secret spg gem, I'm reluctant to endorse it only because I don't want it selling out all the time. Clean, spare, handsome rooms with kitchenettes! Free breakfast! Free happy hour Mon-Thurs!
  • Basil J.
    Basil JosephDecember 18, 2012
    Been here 5+ times
    Great hotel. Artisan sandwiches every morning. Stable Internet connection in the room and the elevators seem to be working fine. Get floors 8 and below if you dont want to wait.
  • Prudy K.
    Prudy KlingerAugust 26, 2013
    There's a really good Italian restaurant half a block to the west of the hotel. Called Mercato's Trattoria. The spinach ricotta ravioli was heavenly.
  • Ailie C.
    Ailie ChangMarch 13, 2015
    Comfy bed! Glad there was a fridge and a microwave. Beautiful view, but I was woken up in the morning by taxis honking and ambulance sirens from Time Square craze. Welcome to New York!
  • Ferry D.
    Ferry DrostMay 30, 2014
    Very Good beds, Elevators can be slow in the morning. When checking out take notice of traffic. When eating out go right instead of left. Restaurants in Hells Kitchen are cheaper and better!!
  • Bob E.
    Bob EricksonJanuary 14, 2017
    Been here 10+ times
    Happy hour with cold snacks and free wine and beer (no cocktails) from 5:30pm - 7pm Monday thru Thursday. Sorry, but no weekend hours.
  • Mark S.
    Mark S.April 8, 2011
    Been here 5+ times
    The elevators are slow when the hotel is busy. It's quicker to walk down from the 30th floor than take the elevator. And if you're on the 5th floor or below, do everyone a favor and walk up!
  • Robert W.
    Robert WeisbergAugust 18, 2012
    Been here 10+ times
    hotel made a room with tables for breakfast buffet. this hotel does a very nice job.low floors are better because the elevators can be an issue
  • Bob E.
    Bob EricksonNovember 24, 2010
    Been here 10+ times
    Full kitchen in every room - stove top with two burners, full size refrigerator/freezer, microwave, coffee maker, toaster, and dishwasher. Plus complimentary breakfast and evening reception.
  • Jarrod C.
    Jarrod CharnstromMarch 24, 2012
    Been here 5+ times
    Great hotel fast Internet and nice amenities but really slow elevators! Not enough to not stay here though. If your below the 5th floor. Please take the stairs.
  • Denver S.
    Denver StreetcarNovember 29, 2013
    Been here 5+ times
    They truly live up to the reputation as the nicest hotel staff in nyc. Phenomenal job on working with my high maintenance family! :)
  • Haypha A.
    Haypha AJanuary 2, 2016
    the view is nice .. there is parking and there is wifi .. its cozy .. the shower is just WOW n the beds r super comfy
  • Andy W.
    Andy WalkerFebruary 13, 2012
    Been here 10+ times
    Bit weird eating your breakfast in a packed out hotel lobby but the presence of Lucky Charms more than made up for it. Wi-fi in each room a major plus & comfy beds.
  • Maya
    MayaMay 12, 2012
    Been here 5+ times
    Nice rooms and impressive service, capped off w a nice happy hour (M-Th), and very veg-friendly weekday breakfast!
  • A T.
    A TSeptember 8, 2014
    Super clean, simple and fresh! Free wifi and breakfast 😉
  • Kevin M.
    Kevin MullettDecember 3, 2012
    Been here 10+ times
    The 5:30 to 7pm unwind mixer is like a mini meal with free wine and beer. Very tasty.
  • Büşra T.
    Büşra TaşpınarDecember 30, 2013
    Free wifi in all rooms..:) Check in with Foursquare at the Element Times Square and get 2 bottles of water for free. Result!
  • Jonathan T.
    Jonathan TashimaJanuary 17, 2011
    Been here 10+ times
    The corner studios have more room than the middle rooms. Ask for one facing uptown for a nice view on the upper floors over the Port Authority building.
  • James R.
    James RichDecember 30, 2011
    Elevators slow, kitchenette great touch. PM reception nice as well as breakfast. Get there early to avoid crowds.
  • Melanie S.
    Melanie SchultzeJune 13, 2013
    Been here 5+ times
    Free WLAN. From Mon-Fri 5.30-7pm Free Beer, wine and nice Food for Free
  • Dylan B.
    Dylan BoydMarch 25, 2014
    Note.. the elevators are rough here. At times 8am to 9:45 am could take 20 minutes to have one arrive. Use the stairs.
  • Jose P.
    Jose PrietoNovember 9, 2012
    Been here 10+ times
    Heres a tip about the elevators...don't take it during peak times (if you're smart you'll figure out the times)
  • Maqsood A.
    Maqsood AliApril 16, 2013
    Check in with Foursquare at the Element Times Square and get 2 bottles of water for free. Result!
  • Matt H.
    Matt HolmesOctober 3, 2014
    Free wifi, breakfast, appetizers and happy hour!
  • Nick L.
    Nick LApril 13, 2014
    Been here 5+ times
    Don't be one of the crazies who feels the need to bring their suitcases for breakfast. It is busy enough without unnecessary luggage
  • Sereita C.
    Sereita CobbsFebruary 4, 2011
    Been here 10+ times
    Large Duane and a 7-11 nearby to pick up drinks and snacks for your fridge. Very clean and new. Nice staff.
  • Jon M.
    Jon MoralesNovember 10, 2012
    Great stay. Room rates are wallet friendly. Complimentary coffee is a plus.
  • Naily G.
    Naily GOctober 19, 2014
    Been here 10+ times
    Great location to explore Manhattan, clean rooms and friendly staff
  • Ilse v.
    Ilse van GemertNovember 23, 2016
    Been here 5+ times
    Nice view from the rooftop, great little kitchen in the room
  • RJ D.
    RJ DavidAugust 19, 2011
    Been here 5+ times
    Get the lower floors so that you can use the stairs during the morning when everyone is trying to get down
  • S M.
    S MCDecember 2, 2011
    P.S. Haven't had any elevator issues, so maybe they have been fixed. Great juice bar in the morning.
  • Stephanie D.
    Stephanie DeDeckerSeptember 17, 2016
    Been here 5+ times
    Elevators take forever. Rooms have a full kitchen, but it isn't enough for me to stay here regularly
  • Henri M.
    Henri MattilaAugust 10, 2011
    Been here 5+ times
    If you want to have anything to eat at breakfast, be early there. Otherwise you might go hungry back to your room as I did.
  • Jascha K.
    Jascha Kaykas-WolffAugust 12, 2011
    Give yourself some extra time for the elevators. They are crowded (especially as bfast is coming to a close around 9:00am)
  • Erin R.
    Erin R.November 29, 2012
    Check your mattress to make sure it's actually a "Heavenly bed". Ours didn't have the pillow top!
  • Far C.
    Far CarSeptember 30, 2014
    Just checked in and the AC is not working! The maintenance told us he can give is fan (I mean really?) We are so exhausted from walking around and now they have to transfer us to a different room!
  • Gabriel S.
    Gabriel SantanaMarch 25, 2013
    Free WiFi, nice room, clean, comfortable and modern bathroom!!!
  • Panda S.
    Panda SimoFebruary 14, 2016
    Modern and nice hotel. Great localization.
  • S M.
    S MCDecember 2, 2011
    Love the kitchenette and mini grocery downstairs. But bring your own hair conditioner; they only have dual shampoo + conditioner.
  • Erik W.
    Erik WebbJune 29, 2011
    Been here 10+ times
    Stay on a low floor and use the stairs. Takes 10-15 min to catch an elevator every morning.
  • Kristie W.
    Kristie WellsMay 27, 2011
    Take advantage of the Free breakfast between 7-9am and free beer & wine from 5-7pm.
  • scott d.
    scott douglassJune 25, 2011
    Kitchenettes! Now you can wash the pyg slop off right next to your bed instead of walking all the way to the bathroom.
  • Otel.com
    Otel.comSeptember 14, 2012
    There's a 24-hour pantry here where you can buy various snacks.
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