Starwood Preferred Guest® (SPG)

Element New York Times Square West

Garment District, New York
  • Erik W.
    "Stay on a low floor and use the stairs."(4 Tips)
    Cory M.
    "Other than that, great service, and great views from my hotel room!"(14 Tips)
    Tammy K.
    "... of city and water, free happy hour was awesome with wine beer and apps the..."(2 Tips)
    Jed N.
    "Clean, spare, handsome rooms with kitchenettes!"(2 Tips)
108 Tips and reviews
  • scenic views
  • breakfast food
  • happy hour
  • stairs
  • wine
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  • Tarsys P.
    Tarsys PoterioJanuary 12, 2015
    Been here 5+ times
    Excellent hotel, great staff, good breakfast and extremelly fast wifi! Ask for a top floor and a room with a view! Close to the Subway, but the elevator is a mess, during Rush hours!
  • Tammy K.
    Tammy KearneyAugust 15, 2014
    Nice room with kitchenette, gorgeous view of city and water, free happy hour was awesome with wine beer and apps the view from the rooftop terrace was outstanding! Would def recommend!
  • Cory M.
    Cory ManessNovember 9, 2015
    The only problem with this hotel is the breakfast selection. I'd like to see a better variety. Other than that, great service, and great views from my hotel room! I will definitely stay here again.
  • Lindsay R.
    Lindsay RoseJune 1, 2014
    Great location, nice view on upper levels, within walking distance of Times Square/Broadway, clean and modern, kitchenettes, no room service, cocktail hours in lobby, tv has dvd player/HDMI/USB.
  • Fotoloco
    Fotoloco3 weeks ago
    great room with kitchen and a great view. also the breakfast is amazinf, u can take it to the room. Close to evwrything, it was a great experience in my 1st NY trip
  • Prudy K.
    Prudy KlingerAugust 26, 2013
    Staff is very friendly and helpful. Yes the elevators can be seriously slow. But sometimes they're pretty quick. I like being a few blocks away from Times Square. This is a nicely, quieter area.
  • Jed N.
    Jed NahumOctober 3, 2011
    Been here 5+ times
    A secret spg gem, I'm reluctant to endorse it only because I don't want it selling out all the time. Clean, spare, handsome rooms with kitchenettes! Free breakfast! Free happy hour Mon-Thurs!
  • Erik L.
    Erik LarsonSeptember 24, 2013
    Elevators get jammed in the mornings with guests going down and back up after picking up their free breakfasts in the Green Room on lobby level. Allow more time than you otherwise would 7:00-9:00am.
  • Basil J.
    Basil JosephDecember 18, 2012
    Been here 5+ times
    Great hotel. Artisan sandwiches every morning. Stable Internet connection in the room and the elevators seem to be working fine. Get floors 8 and below if you dont want to wait.
  • Prudy K.
    Prudy KlingerAugust 26, 2013
    There's a really good Italian restaurant half a block to the west of the hotel. Called Mercato's Trattoria. The spinach ricotta ravioli was heavenly.
  • Ailie C.
    Ailie ChangMarch 13, 2015
    Comfy bed! Glad there was a fridge and a microwave. Beautiful view, but I was woken up in the morning by taxis honking and ambulance sirens from Time Square craze. Welcome to New York!
  • Ferry D.
    Ferry DrostMay 30, 2014
    Very Good beds, Elevators can be slow in the morning. When checking out take notice of traffic. When eating out go right instead of left. Restaurants in Hells Kitchen are cheaper and better!!
  • Bob E.
    Bob EricksonJanuary 14
    Been here 10+ times
    Happy hour with cold snacks and free wine and beer (no cocktails) from 5:30pm - 7pm Monday thru Thursday. Sorry, but no weekend hours.
  • Mark S.
    Mark S.April 8, 2011
    Been here 5+ times
    The elevators are slow when the hotel is busy. It's quicker to walk down from the 30th floor than take the elevator. And if you're on the 5th floor or below, do everyone a favor and walk up!
  • Robert W.
    Robert WeisbergAugust 18, 2012
    Been here 10+ times
    hotel made a room with tables for breakfast buffet. this hotel does a very nice job.low floors are better because the elevators can be an issue
  • Bob E.
    Bob EricksonNovember 24, 2010
    Been here 10+ times
    Full kitchen in every room - stove top with two burners, full size refrigerator/freezer, microwave, coffee maker, toaster, and dishwasher. Plus complimentary breakfast and evening reception.
  • Jarrod C.
    Jarrod CharnstromMarch 24, 2012
    Been here 5+ times
    Great hotel fast Internet and nice amenities but really slow elevators! Not enough to not stay here though. If your below the 5th floor. Please take the stairs.
  • Denver S.
    Denver StreetcarNovember 29, 2013
    Been here 5+ times
    They truly live up to the reputation as the nicest hotel staff in nyc. Phenomenal job on working with my high maintenance family! :)
  • Andy W.
    Andy WalkerFebruary 13, 2012
    Been here 10+ times
    Bit weird eating your breakfast in a packed out hotel lobby but the presence of Lucky Charms more than made up for it. Wi-fi in each room a major plus & comfy beds.
  • Haypha A.
    Haypha AJanuary 2, 2016
    the view is nice .. there is parking and there is wifi .. its cozy .. the shower is just WOW n the beds r super comfy
  • Maya
    MayaMay 12, 2012
    Been here 5+ times
    Nice rooms and impressive service, capped off w a nice happy hour (M-Th), and very veg-friendly weekday breakfast!
  • Adam S.
    Adam SmithMay 13, 2012
    Been here 10+ times
    Lift number 1 takes you up to floor 'R' which is a rooftop terrace. It's not the best, as you are surrounded by air conditioning plants, but it'll do!
  • Kevin M.
    Kevin MullettDecember 3, 2012
    Been here 10+ times
    The 5:30 to 7pm unwind mixer is like a mini meal with free wine and beer. Very tasty.
  • A T.
    A TSeptember 8, 2014
    Super clean, simple and fresh! Free wifi and breakfast 😉
  • Büşra T.
    Büşra TaşpınarDecember 30, 2013
    Free wifi in all rooms..:) Check in with Foursquare at the Element Times Square and get 2 bottles of water for free. Result!
  • Jonathan T.
    Jonathan TashimaJanuary 17, 2011
    Been here 10+ times
    The corner studios have more room than the middle rooms. Ask for one facing uptown for a nice view on the upper floors over the Port Authority building.
  • James R.
    James RichDecember 30, 2011
    Elevators slow, kitchenette great touch. PM reception nice as well as breakfast. Get there early to avoid crowds.
  • Melanie S.
    Melanie SchultzeJune 13, 2013
    Been here 5+ times
    Free WLAN. From Mon-Fri 5.30-7pm Free Beer, wine and nice Food for Free
  • Dylan B.
    Dylan BoydMarch 25, 2014
    Note.. the elevators are rough here. At times 8am to 9:45 am could take 20 minutes to have one arrive. Use the stairs.
  • Jose P.
    Jose PrietoNovember 9, 2012
    Been here 10+ times
    Heres a tip about the elevators...don't take it during peak times (if you're smart you'll figure out the times)
  • Maqsood A.
    Maqsood AliApril 16, 2013
    Check in with Foursquare at the Element Times Square and get 2 bottles of water for free. Result!
  • Nick L.
    Nick LApril 13, 2014
    Been here 5+ times
    Don't be one of the crazies who feels the need to bring their suitcases for breakfast. It is busy enough without unnecessary luggage
  • Matt H.
    Matt HolmesOctober 3, 2014
    Free wifi, breakfast, appetizers and happy hour!
  • Sereita C.
    Sereita CobbsFebruary 4, 2011
    Been here 10+ times
    Large Duane and a 7-11 nearby to pick up drinks and snacks for your fridge. Very clean and new. Nice staff.
  • Jon M.
    Jon MoralesNovember 10, 2012
    Great stay. Room rates are wallet friendly. Complimentary coffee is a plus.
  • RJ D.
    RJ DavidAugust 19, 2011
    Been here 5+ times
    Get the lower floors so that you can use the stairs during the morning when everyone is trying to get down
  • Ilse v.
    Ilse van GemertNovember 23, 2016
    Been here 5+ times
    Nice view from the rooftop, great little kitchen in the room
  • Naily G.
    Naily GOctober 19, 2014
    Been here 10+ times
    Great location to explore Manhattan, clean rooms and friendly staff
  • Henri M.
    Henri MattilaAugust 10, 2011
    Been here 5+ times
    If you want to have anything to eat at breakfast, be early there. Otherwise you might go hungry back to your room as I did.
  • S M.
    S MCDecember 2, 2011
    P.S. Haven't had any elevator issues, so maybe they have been fixed. Great juice bar in the morning.
  • Stephanie D.
    Stephanie DeDeckerSeptember 17, 2016
    Been here 5+ times
    Elevators take forever. Rooms have a full kitchen, but it isn't enough for me to stay here regularly
  • Jascha K.
    Jascha Kaykas-WolffAugust 12, 2011
    Give yourself some extra time for the elevators. They are crowded (especially as bfast is coming to a close around 9:00am)
  • scott d.
    scott douglassJune 25, 2011
    Kitchenettes! Now you can wash the pyg slop off right next to your bed instead of walking all the way to the bathroom.
  • Erin R.
    Erin R.November 29, 2012
    Check your mattress to make sure it's actually a "Heavenly bed". Ours didn't have the pillow top!
  • Panda S.
    Panda SimoFebruary 14, 2016
    Modern and nice hotel. Great localization.
  • Erik W.
    Erik WebbJune 29, 2011
    Been here 10+ times
    Stay on a low floor and use the stairs. Takes 10-15 min to catch an elevator every morning.
  • Kristie W.
    Kristie WellsMay 27, 2011
    Take advantage of the Free breakfast between 7-9am and free beer & wine from 5-7pm.
  • S M.
    S MCDecember 2, 2011
    Love the kitchenette and mini grocery downstairs. But bring your own hair conditioner; they only have dual shampoo + conditioner.
  • Far C.
    Far CarSeptember 30, 2014
    Just checked in and the AC is not working! The maintenance told us he can give is fan (I mean really?) We are so exhausted from walking around and now they have to transfer us to a different room!
  • Gabriel S.
    Gabriel SantanaMarch 25, 2013
    Free WiFi, nice room, clean, comfortable and modern bathroom!!!
  • Larry L.
    Larry LeungJune 11, 2011
    Been here 10+ times
    Get breakfast early or you will be stuck in line. The spread has improved with breakfast sandwiches.
    Otel.comSeptember 14, 2012
    There's a 24-hour pantry here where you can buy various snacks.
  • Sercan O.
    Great location and view, the kitchen is fully occupied, internet connection is slow
  • David T.
    David TravelsJuly 23, 2011
    Complimentary breakfast is a nice touch, but it only has cereal, toast, and muffins. I mean, really?
  • Joost d.
    Joost de VreedeFebruary 25, 2013
    Been here 10+ times
    Incredible view from the terrace at the 40th floor!
  • J
    JJuly 23, 2015
    Give yourself extra time because THE ELEVATORS TAKE FOREVER.
  • martin m.
    martin moreyraMarch 26, 2011
    Great breakfast and very warm people at front desk (Diana).
  • Sandy B.
    Sandy BlumbergFebruary 8, 2013
    Been here 5+ times
    Pretty hip lil joint and a good deal for the price.
  • Kit M.
    Kit MeyerMay 18, 2015
    Everything was lovely - except the elevators.
  • Frank V.
    Frank V.August 28, 2013
    Been here 10+ times
    Small, noisy rooms. Wifi doesn't work most of the time, elevators are a disaster (waiting times exceed 15 minutes). Breakfast area, food and behaviour of guests is worse then a high school cafeteria.
  • Andrew
    AndrewJanuary 16, 2011
    If you're staying longer than one night and want housekeeping services, you have to request it each morning.
  • Dee FloridaBoy R.
    Dee FloridaBoy RobertsAugust 12, 2016
    The New York style pizza is off the chain!
  • Justin P.
    Justin PakOctober 19, 2015
    Breakfast for Gold/Platinum SPG in a more private conference room on the C-level.
  • Laura P.
    Laura PughAugust 6, 2011
    Allow a minimum of 10 minutes for the elevator ride down in the morning. Suggest riding up to go down.
  • Chrissy C.
    Chrissy ChungJune 4, 2011
    Nice BK from 6:00-9:30 every morning at the lobby lounge!
  • Neal R.
    Neal RJanuary 31, 2011
    Been here 5+ times
    Allow an extra 5-10 mins for the 3 elevators to service the 40 story hotel
  • Chad J.
    Chad JenningsJuly 27, 2013
    Do you neighbors a favor and close your door slowly. Letting it slam is bad juju.
  • Randy W.
    Randy WoloshinJuly 19, 2011
    Leave plenty of time for the elevator ride down in the morning.
  • John G.
    John GileNovember 21, 2011
    Love it here, like my own HK apartment!
  • Robert W.
    Robert WeisbergMarch 8, 2011
    Been here 10+ times
    don't try and get to breakfast last half hour everything is pretty wiped out
  • Terri F.
    Terri FrazierAugust 7, 2014
    Free WiFi throughout the hotel
  • Rani B.
    Rani BlackmonDecember 27, 2011
    From My Room is Great View Empire State Building
  • Rani B.
    Rani BlackmonDecember 28, 2011
    From My Room is Great View a Empire State Building...
  • Mac
    MacApril 17, 2013
    Been here 25+ times
    Try the elevators!!!!!!!!
  • Asif B.
    Asif BJuly 27, 2011
    Internet didn't work 2of three days so far. Geek in me says dhcp server not provisioning any more ip's. Oh and allow time to wait for one of 3 elevators in this 40 floor hotel !
  • Debbie K.
    Debbie KnaufOctober 16, 2011
    Leave plenty of time to wait for elevator
  • Tri D.
    Tri DoApril 25, 2011
    Been here 5+ times
    Beware of the slow elevators. It's like you're in the 2nd level of inceptions
  • Jessica C.
    Jessica CookJune 30, 2011
    Watch out for the peeping tom in the building across the way.
  • A P.
    A PJune 18, 2011
    The elevators are amazingly slow.
  • Luciano C.
    Luciano ColosioApril 25, 2011
    Been here 5+ times
    this place has a SERIOUS elevators issue!
  • Henri M.
    Henri MattilaJuly 2, 2011
    Been here 5+ times
    evening drinks only mon to thu, not on weekends
  • Winnie T.
    Winnie TanJanuary 4, 2011
    Free wifi in all rooms! :)
  • Far C.
    Far CarSeptember 30, 2014
    And the hallway smells like food (in a bad way)
  • Tyler A.
    Tyler AndersenOctober 31, 2011
    Been here 10+ times
    Slow elevators. Get a high floor.
  • Far C.
    Far CarSeptember 30, 2014
    Do not waste your money here! If you want to take a risk, go ahead. I am a local New Yorker and have stayed in various hotels all over the city. Go somewhere else
  • 魁偲 闵.
    魁偲 闵March 26, 2015
    Ghetto hotel. Avoid. Clean rooms and newly renovated, but ghetto. Terrible wifi
  • Jeff H.
    Jeff HuntJune 6, 2011
    Nothing fancy, but a nice gym. Read more
  • Aniruddha K.
    Aniruddha KohokMay 18, 2011
    The wireless Internet is slow as hell
  • Brittnee R.
    Brittnee RobinsonJune 18, 2011
    Elevator are ridiculously slow. Only one is working today. Beware
  • BJ J.
    BJ JacobsMarch 24, 2011
    They lie - none of the beds are queen-sized.
  • Sanet H.
    Sanet HalckJune 10, 2012
    Elevators suck. Not enough for size of hotel
  • Melissa F.
    Melissa ForakerJuly 2, 2015
    The hotel is average. The elevators are the WORST. Simply the worst.
  • Far C.
    Far CarSeptember 30, 2014
    Poor costumer service & slooooooooooow elevators. Good luck!
  • Johnny R.
    Johnny RoyalJanuary 25, 2012
    Been here 5+ times
    If you see a security guard named Mohammed tell him he sucks.
  • Far C.
    Far CarSeptember 30, 2014
    Crap. Total crap.
  • Татьяна Б.
    Очень приятный отель) на завтрак гамбургеры, с 17 до 19.30 вино и закуски) потрясающий вид на город с террасы на 40 этаже! И, очень приятно, везде бесплатный wi-fi!!!
  • Juliana B.
    Juliana BarbosaNovember 24, 2015
    Hotel bem localizado, atendimento ótimo! Quarto confortável e com um tamanho razoável pelos padrões de NY, mas pecou no chuveiro que faltou pressão. Meu quarto com vista para o Empire State Building.
  • Karina
    KarinaMay 11
    Завтраки, конечно, вообще ни о чем, но есть вкусные смузи. Кофе, чай бесплатно в течение суток. Wi-fi хороший по всей территории отеля.
  • Priscila M.
    Priscila MontandonApril 15, 2011
    Ótimo hotel. Cama boa, quarto espaçoso, chuveiro ok, staff simpático e super bem localizado. Mas dedique alguns minutos a esperar o elevador!
  • Igor M.
    Igor MontenegroSeptember 21, 2015
    Muy buena ubicación, costo efectivo.
  • Melanie S.
    Melanie SchultzeJune 11, 2013
    Been here 5+ times
    Täglich von 17.30-19.00 Uhr Gratis Snacks, Bier, Wein, Alkoholfreie Getränke ❤
  • Yelda U.
    Yelda UzunJuly 4, 2015
    Harika... Mükemmel. Müthiş. Beklenti ötesi. Bayıldım
  • Elisa B.
    Elisa BustamanteNovember 24, 2011
    Que bonita cocinita, muy práctico para el agua, las cocas, comiditas, etc.
  • Fernando X.
    Fernando XavierNovember 20, 2013
    Been here 5+ times
    Melhor custo-benefício de Manhattan.
  • Renata C.
    Renata CostaMarch 31, 2014
    Quartos novos e bem equipados, porém o café da manhã deixa a desejar, com poucas opções e os elevadores realmente são demorados e cheios em horários de picos.
  • Andreia M.
    Andreia MoutranDecember 24, 2013
  • Natalia M.
    Natalia MiraFebruary 22
    El cuarto no es limpio, no recomiendo este hotel. No cumple con los estándares de Element
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