I've never had any issues with rudeness or lateness and I've been coming here for years. I do agree they charge a lot for their treatments though, especially facials
Avoid. Arrogant and no good reason to be - service is below par & they are rude. Ella Bache needs to provide better customer service training. I am beyond angry at my treatment here: give it a miss.
They are crazy expensive! And the job is half done! Don't dó it man!
Anticipate at least a 30 minute delay for every appointment. I have been here several times. Never on time. The only thing they have going for them is location. Seriously.