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Enterprise Rent-A-Car

Enterprise Rent-A-Car

Rental Car Location
San Francisco International Airport, San Francisco
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5.7/10
63
ratings
  • Debbie T.
    "other kiosks"(2 Tips)
    Roger M.
    "Quick service, short lines."(2 Tips)
    JJ C.
    "Friendliest and most helpful service I think I've received from any business..."(5 Tips)
    Paul H.
    "Friendly staff and quick service."(2 Tips)
22 Tips and reviews
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  • chingsin
    chingsinNovember 24, 2017
    Conveniently located at the end of the airport (4th floor), they have kiosks to process your rental application and the car is ready for pickup in the carpark (2nd floor).
  • Paul H.
    Paul HebronDecember 19, 2016
    Friendly staff and quick service.
  • Gabrielle U.
    Gabrielle UyNovember 1, 2016
    Will never rent at enterprise again. I used to love enterprise and always rent cars from them but my experience in SFO is sooo bad. Rude customer service, manager doesn't know what she is doing.
  • Roger M.
    Roger MaApril 14, 2015
    Quick service, short lines.
  • JJ C.
    JJ CohoonMarch 19, 2015
    Friendliest and most helpful service I think I've received from any business ever. Very impressed.
  • sama_rama
    sama_ramaNovember 23, 2014
    By far, they have the WORST customer service of any company I've ever experienced in the United States. Trust me when I say to rent anywhere but here!!
  • Juan Francisco C.
    Juan Francisco CrespoSeptember 2, 2014
    They sell upgrades that are not available and don't give you great options for your waiting...
  • Dorothy P.
    Dorothy PMay 22, 2014
    They are the best!
  • mian g.
    mian guanMarch 1, 2014
    Friendly folks. No hard up sell.
  • Stefanie B.
    Tell them if you live locally and someone is picking/dropping you off. They will refund you the $20 airtram fee.
  • Rachel F.
    Rachel FosterSeptember 18, 2013
    Great experience! Friendly fools and short lines compared to the other rental car places!
  • Debbie T.
    Debbie TaylorAugust 24, 2013
    Totally rocks! All the other kiosks had huge lines (an hour+), I was in and to my car within 15 mins. Thanks Enterprise!
  • Greg R.
    Greg RApril 30, 2013
    Make sure they give you the right car I drive a dollar car for 5 days when my rental was with Enterprise! They said it wasn't that unusual.
  • Tudor L.
    Tudor LeuMarch 10, 2013
    Pro move: After you return your car, the quickest way to the airtrain is to take the elevator to level 4 and go past the counters.
  • Scot C.
    Scot CorkeyDecember 22, 2012
    Make sure you make them write up every little scratch, nick, or dent... otherwise they'll try to make you pay for the damage.
  • Amy K.
    Amy KingJune 2, 2012
    Longest wait EVER
  • carol m.
    carol mjosethMay 1, 2012
    'Airport access fee' $20!?
  • John R.
    John ReyesJanuary 10, 2012
    Most than likely, the economy car that you reserved already comes standard with power windows. No need to upgrade if you don't have to. :) (bigger the car, bigger the engine, bigger the gas bill!!)
  • Madame Kara
    Madame KaraOctober 20, 2011
    I've never encountered such friendly people at a car rental place.
  • Lee
    LeeMarch 17, 2011
    Without doubt the WORST car rental company at SFO. Due to my corp rules they require them. Thus far they are 0/7 on rentals - an issue every single time.
  • Adrian B.
    Adrian BoiogluOctober 31, 2010
    Very cheap rates and OK cars. Do not get the insurance. Oh, and nice employees, too
  • James M.
    James MJune 26, 2010
    Avoid at all costs. Trust me.
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