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Enterprise Rent-A-Car

Enterprise Rent-A-Car

Rental Car Location
San Francisco International Airport, San Francisco
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5.9/10
48
ratings
  • Roger M.
    "Quick service, short lines."(2 Tips)
    JJ C.
    "Friendliest and most helpful service I think I've received from any business..."(5 Tips)
21 Tips and reviews
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  • Paul H.
    Paul HebronDecember 19, 2016
    Friendly staff and quick service.
  • Gabrielle U.
    Gabrielle UyNovember 1, 2016
    Will never rent at enterprise again. I used to love enterprise and always rent cars from them but my experience in SFO is sooo bad. Rude customer service, manager doesn't know what she is doing.
  • Roger M.
    Roger MaApril 14, 2015
    Quick service, short lines.
  • JJ C.
    JJ CohoonMarch 19, 2015
    Friendliest and most helpful service I think I've received from any business ever. Very impressed.
  • sama_rama
    sama_ramaNovember 23, 2014
    By far, they have the WORST customer service of any company I've ever experienced in the United States. Trust me when I say to rent anywhere but here!!
  • Juan Francisco C.
    Juan Francisco CrespoSeptember 2, 2014
    They sell upgrades that are not available and don't give you great options for your waiting...
  • Dorothy P.
    Dorothy PMay 22, 2014
    They are the best!
  • mian g.
    mian guanMarch 1, 2014
    Friendly folks. No hard up sell.
  • Stefanie B.
    Tell them if you live locally and someone is picking/dropping you off. They will refund you the $20 airtram fee.
  • Rachel F.
    Rachel FosterSeptember 18, 2013
    Great experience! Friendly fools and short lines compared to the other rental car places!
  • Debbie T.
    Debbie TaylorAugust 24, 2013
    Totally rocks! All the other kiosks had huge lines (an hour+), I was in and to my car within 15 mins. Thanks Enterprise!
  • Greg R.
    Greg RApril 30, 2013
    Make sure they give you the right car I drive a dollar car for 5 days when my rental was with Enterprise! They said it wasn't that unusual.
  • Tudor L.
    Tudor LeuMarch 10, 2013
    Pro move: After you return your car, the quickest way to the airtrain is to take the elevator to level 4 and go past the counters.
  • Scot C.
    Scot CorkeyDecember 22, 2012
    Make sure you make them write up every little scratch, nick, or dent... otherwise they'll try to make you pay for the damage.
  • Amy K.
    Amy KingJune 2, 2012
    Longest wait EVER
  • carol m.
    carol mjosethMay 1, 2012
    'Airport access fee' $20!?
  • John R.
    John ReyesJanuary 10, 2012
    Most than likely, the economy car that you reserved already comes standard with power windows. No need to upgrade if you don't have to. :) (bigger the car, bigger the engine, bigger the gas bill!!)
  • Madame Kara
    Madame KaraOctober 20, 2011
    I've never encountered such friendly people at a car rental place.
  • Lee
    LeeMarch 17, 2011
    Without doubt the WORST car rental company at SFO. Due to my corp rules they require them. Thus far they are 0/7 on rentals - an issue every single time.
  • Adrian B.
    Adrian BoiogluOctober 31, 2010
    Very cheap rates and OK cars. Do not get the insurance. Oh, and nice employees, too
  • James M.
    James MJune 26, 2010
    Avoid at all costs. Trust me.
32 Photos

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