Eurotunnel

Eurotunnel Victor Hugo Terminal

Train Station
Folkestone
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7.0/10
310
ratings
  • Alex C.
    "Best way to get to France by a mile, very efficient"(6 Tips)
    Stephen Dan R.
    "Great offers always to be found at Eurotunnel shopping"(7 Tips)
    James L.
    "Big queues getting through passport control."(2 Tips)
    Alice D.
    "there within two hours of departure time"(2 Tips)
79 Tips and reviews
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  • Antoine C.
    Antoine Costello3 weeks ago
    Been here 25+ times
    No matter what time you travel at you will always get delayed. Poor customer service. Ya time to stop overbooking trains to manage the traveler flow
  • Karlijn M.
    Karlijn MollSeptember 21, 2017
    Service sucks if you have a dog because you are not allowed in and have to sit behind the back of the building in the naughty corner
  • James L.
    James LoachMarch 25, 2017
    Big queues getting through passport control. Get in the line well before your letter is called if you want to catch your scheduled train. Be prepared to wait.
  • Chris P.
    Chris PhillipsOctober 15, 2016
    Much better facilities here than on the French side.
  • Jamie
    JamieAugust 9, 2016
    Magical train where you drive on one side, and come off the other and everyone is driving on the wrong side of the road!
  • I
    INovember 7, 2015
    Best way to get to the continent in a vehicle
  • Laydp 8.
    Laydp 87August 16, 2015
    Well shops weren't open because we were very early
  • MacEmergency  A.
    Apple Mac Data Recovery Service in London www.macemergency.co.uk
  • Alexandre C.
    Alexandre CurielApril 16, 2015
    Been here 10+ times
    Stop here for a food/shopping/pee and/or other break before going under the tunnel
  • Jack S.
    Jack SmithMarch 31, 2015
    Been here 10+ times
    Much improved terminal than it used to be. Better choice of food outlets including Burger King and Starbucks. Toilets refurbished and relocated to a bigger location in centre of terminal.
  • Eric G.
    Eric GuichardMarch 1, 2015
    To make it easier to remember, I would have named the UK and French terminals Nelson and Napoleon, instead of Victor Hugo and Charles Dickens, respectively.
  • Atif H.
    Atif HussainFebruary 21, 2015
    #quick #easy #fast way of travelling to #Europe #Eurotunnel tickets are expensive though
  • Endre F.
    Endre FejesFebruary 17, 2015
    Having the passport control after the calling might prevent boarding your train but they usually care much less than on the way into the UK
  • Michelle H.
    Michelle HarrisJanuary 22, 2015
    To say sorry for delays all drinks are free and a little food package .. Staff all very cheerful and helpful however difficult to say how long we have to wait - Burger King staff very helpful
  • bneiluj
    bneilujOctober 10, 2014
    People are very nice :)
  • Daniel H.
    Daniel HajdukOctober 7, 2014
    Im really suprised, better than ferry!
  • Abu Aya a.
    Abu Aya aka KDAugust 17, 2014
    UK bound done
  • Alex C.
    Alex ChestersAugust 17, 2014
    Best way to get to France by a mile, very efficient
  • iLaMoO _.
    iLaMoO _August 10, 2014
    Enjoy your trip !
  • Luca M.
    Luca MartinengoFebruary 24, 2014
    Try to arrive 2 hours earlier then your departure time: you won't miss your slot and, if you are lucky, you'll be able to travel earlier!!!
  • Geert B.
    Geert BarentsenDecember 22, 2013
    The Eurotunnel toilets won the Loo Of The Year Awards 2013. Try the soap, the viscosity is superb!
  • Christophe D.
    Christophe DehonDecember 22, 2013
    Here is a tip: enjoy France!
  • Mark H.
    Mark HenwoodAugust 27, 2013
    The Eurotunnel is a great service but the price of food in the terminal is DISGRACEFUL. £5 for a ham sandwich. Greedy & opportunist. Booo.
  • Nick L.
    Nick LloydAugust 10, 2013
    Been here 100+ times
    If you are on the single deck the loo is just beyond the loading deck each end of the train
  • Spencer H.
    Spencer HudsonAugust 5, 2013
    Been here 10+ times
    Take snacks and drinks, expensive to pick up from these shops.
  • Radu S.
    Radu SiniavschiJuly 15, 2013
    Smooth ride by bus. You feel like in a space shuttle :)
  • Dave R.
    Dave RowleyJune 20, 2013
    If you arrive early you can usually catch an earlier train, although there may be a small fee.
  • Sunway Mechanical  & E.
    for the best led lights see http://awholesaler.com its hi performance at wholesale prices
  • Andy A.
    Andy AtwellMay 31, 2013
    Been here 5+ times
    Rapid way to cross the Channel
  • Kimberley-Marie S.
    Bring on a book if coming at half term or bank holiday!
  • Luca P.
    Luca PietrobelliMay 3, 2013
    Try to bring your food... The food stalls are just slow, horrible and inefficient
  • Paul Emmanuel M.
    Paul Emmanuel MaugarsApril 30, 2013
    End of the tunnel.... Yessss
  • Mario S.
    Mario StrengApril 27, 2013
    Never miss out an opportunity for a visit to the facilities
  • Nick L.
    Nick LloydApril 11, 2013
    Been here 100+ times
    If you get time get a breakfast bun at Rest-Bites, £5.00 including coffee! It's not a bad deal and the staff are great ;-)
  • Stepan R.
    Stepan RogerApril 2, 2013
    Been here 5+ times
    Russian citizens residents in the UK: your passport will not be stamped by French border control when travelling out and to the UK via Eurotunnel. I don't think they even check if you have a visa!
  • Julian L.
    Julian LudwickMarch 22, 2013
    Been here 10+ times
    The burger bar in the loading queue is great. So much better than the crappy terminal!
  • Shelly B.
    Shelly BlakeFebruary 15, 2013
    Showing up early can have benefits, we caught an earlier train!
  • Charl C.
    Charl ChapmanFebruary 15, 2013
    Toilets are at either end of the train - don't wait until the last minute!
  • Shaun D.
    Shaun DonnellyDecember 29, 2012
    The automatic coffee machine is really bad
  • Nick L.
    Nick LloydDecember 28, 2012
    Been here 100+ times
    Great tea and coffee @ coffee shop in the lanes
  • Roly T.
    Roly TreeDecember 10, 2012
    Been here 10+ times
    You can now make phone calls and use the Internet under the sea. Bizarrely only in one of the two tunnels...
  • David S.
    David ScholtzNovember 19, 2012
    Been here 5+ times
    The timings are tight so don't get caught out by 'wait for call' but look more at final call time when thinking of ordering food
  • Mike R.
    Mike ReysSeptember 16, 2012
    Been here 25+ times
    Don't bother turning up early anymore, but don't be late either! The good old flexibility has gone... You only get on your booked train or hours later!
  • Bas v.
    Bas van LoonAugust 6, 2012
    Do NOT eat the yellow snow..
  • David B.
    David BoyesJuly 16, 2012
    Been here 5+ times
    They don't sell duty-free tobacco any more. Toilets are nice, though.
  • Alex S.
    Alex SJuly 4, 2012
    Terrible service, my car ended up in France.
  • Richard H.
    Richard HubbuckMay 21, 2012
    Get cash before coming here - its a blummin rip off!
  • Mike H.
    Mike HarrisMay 19, 2012
    Been here 10+ times
    The easiest route between London & Brussels
  • Peter S.
    Peter SteehouwerMay 12, 2012
    Use the Ferry!!!. in 1997 my first time with Eurotunnel between that year and now 2012 use 72 times the Ferry, last week/today back with Eurotunnel very expensive and also 2 hours busy with the trip
    Downvoted 4 weeks ago
  • Dale B.
    Dale BemisApril 13, 2012
    Been here 5+ times
    You can dump out your trash , use the toilet or buy a snack while you're waiting in the lanes before boarding the train.
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