Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to local attractions. Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites.
Shuttle driver didn't say a word to us the entire ride from the airport
Remodeling. Wonderful staff. Gina was so helpful in getting to our room and getting our bags. Also drives the shuttle and said just let her know where we needed to go.
Wonderful rooms, they are doing a great job with the remodeling. My sister even got a suite overlooking the river that she didn't expect... nice suprise!
New rooms are lovely!! Staff very courteous and helpful!
If you are paying..: stay somewhere else. Tired run down hotel that smells like a smoking lounge. Although it is nonsmoking.... Well nonsmoking this week anyway.
Do ask the useless excuse for a manager, Dale, how he trains his staff as they are able to be both rude and indifferent to at the same time.
NEVER STAY HERE UNLESS YOU WANT YOUR DEBIT AND CREDIT CARDS STOLEN OUT OF YOUR ROOM!!!!
Very nice hotel!
Cleanest hotel I have ever been in. Location is excellent and service is good.
Watch out for extra charges when checking in here, after agreeing on a price they charge 16.00 more a day for having carpets, tv, and parking
Pretty nice hotel. It's being renovated and I got one the new rooms which is beautiful. Awesome view of the river
The building is older but the view was great. The staff I met were wonderful and helpful. There was a musty smell but I keep a candle packed for just such occasions. The linens were fresh
Bathroom sink doesn't shut off. Lots of wasted water
I keep telling myself I'll get used to the weird smell in this room.
AWFUL HOTEL! the service is the worst I've ever experienced...except 1 waitress, she was a sweetheart. That's it!
This place needs serious help. Water leak repairs in the ceiling, cracked & peeling doors & ancient decor. Go elsewhere!