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Four Points by Sheraton Charleston

Hotel
Downtown Charleston, Charleston
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7.1/10
49
ratings
  • Ranked #2 for hotels in Charleston
  • Andrea
    "New rooms are lovely!! Staff very courteous and helpful!"(2 Tips)
    Mitchell M.
    "Shuttle driver didn't say a word"(2 Tips)
    Paul L.
    "Rooms very comfortable and Mia is awesome !!!"(3 Tips)
    Jenny B.
    "Awesome view of the river"(2 Tips)
20 Tips and reviews
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  • Samantha F.
    Samantha FooceJanuary 31, 2016
    I love this place. We stay here every year when the Clay Center has Carnaval. Staff are super personable and helpful, and the rooms are great. It's very comfortable here. Thank you!
  • Christy F.
    Christy FutchAugust 31, 2012
    The building is older but the view was great. The staff I met were wonderful and helpful. There was a musty smell but I keep a candle packed for just such occasions. The linens were fresh
  • Paul M.
    Paul MorrisJuly 5, 2013
    Wonderful rooms, they are doing a great job with the remodeling. My sister even got a suite overlooking the river that she didn't expect... nice suprise!
  • Beth A.
    Beth AOctober 1, 2014
    Been here 5+ times
    Nice room. Newly renovated. However, I made reservations 5 months ago and was told I could reserve a riverfront room. Checked in today and was told it was first come first serve with check in.
  • Michal S.
    Michal StonerockJuly 5, 2013
    Been here 5+ times
    Remodeling. Wonderful staff. Gina was so helpful in getting to our room and getting our bags. Also drives the shuttle and said just let her know where we needed to go.
  • Jenny B.
    Jenny BrownMay 20, 2013
    Pretty nice hotel. It's being renovated and I got one the new rooms which is beautiful. Awesome view of the river
  • Alex W.
    Alex WilsonDecember 6, 2015
    Loudest hotel room I've ever stayed in. The heater sounded like a lawn mower and vibrated the entire room when it kicked on. You could here everything in all the rooms around you. Didn't sleep at all.
  • Sarah M.
    Sarah MaloneyFebruary 24, 2014
    Cleanest hotel I have ever been in. Location is excellent and service is good.
  • Brett H.
    Brett HildabrandSeptember 13, 2016
    Been here 5+ times
    Comfortable, clean rooms and friendly staff. No complimentary breakfast though.
  • Andrea
    AndreaJune 27, 2013
    New rooms are lovely!! Staff very courteous and helpful!
  • Amanda D.
    Amanda DellingerAugust 26, 2013
    Been here 5+ times
    Watch out for extra charges when checking in here, after agreeing on a price they charge 16.00 more a day for having carpets, tv, and parking
  • Paul L.
    Paul LewisDecember 20, 2014
    Rooms very comfortable and Mia is awesome !!!
  • Wendy L.
    Wendy LeedyOctober 16, 2011
    This place needs serious help. Water leak repairs in the ceiling, cracked & peeling doors & ancient decor. Go elsewhere!
  • Mitchell M.
    Mitchell MeffertApril 25, 2012
    Been here 10+ times
    Shuttle driver didn't say a word to us the entire ride from the airport
  • Kevin
    KevinFebruary 7, 2013
    If you are paying..: stay somewhere else. Tired run down hotel that smells like a smoking lounge. Although it is nonsmoking.... Well nonsmoking this week anyway.
  • Alison K.
    Alison KincerMarch 8, 2014
    Very nice hotel!
  • Jai D.
    Jai DeckerMay 18, 2012
    Do ask the useless excuse for a manager, Dale, how he trains his staff as they are able to be both rude and indifferent to at the same time.
  • Michelle C.
    Michelle CallantaApril 21, 2012
    I keep telling myself I'll get used to the weird smell in this room.
  • Mitchell M.
    Mitchell MeffertApril 25, 2012
    Been here 10+ times
    Bathroom sink doesn't shut off. Lots of wasted water
  • Jabrea C.
    Jabrea ChandlerSeptember 11, 2011
    NEVER STAY HERE UNLESS YOU WANT YOUR DEBIT AND CREDIT CARDS STOLEN OUT OF YOUR ROOM!!!!
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