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Four Points by Sheraton

Four Points by Sheraton San Rafael

Hotel and Hotel Bar
San Rafael
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5.9/10
54
ratings
  • Elisa K.
    "Beds/pillows are super comfy, showers are a little out of date."(3 Tips)
    Am P.
    "They didn't clean my room!!!"(2 Tips)
    John S.
    "Great Service--especially as a platinum."(2 Tips)
    Robert W.
    "clogged shower head"(4 Tips)
20 Tips and reviews
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  • comfortable
  • local beers
  • breakfast food
  • family-friendly
  • Platinum
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  • John S.
    John SchwartzJune 20, 2016
    Great Service--especially as a platinum. Took great care of our family. Pool is lovely and rooms are updated to be among the nicest in the brand. Restaurant is fantastic and breakfast area is Modern.
  • Gian S.
    Gian ScozzaroNovember 6, 2014
    The staff here are among the best ... They more than make up for the tired old rooms. Oh yeah, and the amenities are a real treat (esp. for SPG platinum and gold members)
  • Elisa K.
    Elisa KellerMay 17, 2013
    Traveling up the coast, this hotel is a rarity in that the bottles of water in your room are FREE. Lovely! Beds/pillows are super comfy, showers are a little out of date.
  • Mark M.
    Mark MenkeMay 8, 2011
    Been here 10+ times
    I've stayed here often on work trips and have always had a great experience. Rooms are clean and beds are super comfy. Staff is great, too. Bathrooms are a tad on the small side, though.
  • Kris R.
    Kris RobinsonFebruary 9, 2013
    The Internet speed must have been improved. I've had no problems. The food is weak but staff is super friendly and the beds are really nice.
  • Garfield
    GarfieldOctober 8, 2013
    Nice staff very friendly the walls are so thin the room next to mine shower was so loud I thought someone was in my room.
  • Robert W.
    Robert WohlebMarch 16, 2012
    The showers have a clogged shower head or clogged drain almost every time I've stayed here. Very annoying to discover in the morning.
  • David O.
    David OkuboApril 23, 2016
    ok i was only there to pass the time before a concert at the civic auditorium, but the martini was actually pretty decent!
  • Four Points by Sheraton
    Four Points by SheratonOctober 25, 2010
    Enjoy a great local craft beer at Four Points with Best Brews®. We're featuring Tiburon Blonde Amber Ale.
  • Derrick E.
    Derrick EmperadorNovember 21, 2010
    Been here 100+ times
    The food here is delicious!!! Kids menu is cheap and filling
  • Dave S.
    Dave Sumner SmithMarch 26, 2012
    Been here 5+ times
    Big comfy beds. Spacious rooms. Tiny bathrooms. Slow internet access. Mediocre food. Friendly staff. Quiet setting. A mixed bag...
  • Robert W.
    Robert WohlebMarch 16, 2012
    The sheets on the bed don't fit right and slip off the mattress regularly.
  • Brian B.
    Brian BallApril 7, 2013
    Ask for a room with a refrigerator, they're nicer.
  • Andrew Z.
    Andrew ZaengleinJuly 24, 2016
    The convention/business spaces are great.
  • Walt B.
    Walt BigelowMarch 28, 2013
    Been here 10+ times
    They always run out of belvedere vodka at the bar!
  • Ryan H.
    Ryan HaniscoSeptember 22, 2011
    Been here 5+ times
    Sloooooow internet. Completely unusable for business travel.
  • John A.
    John AlexanderMarch 6, 2012
    Very drab rooms in much need of refurbishing. All in all, one of the worst Four Points I have stayed at.
  • Janey L.
    Janey LeonardichOctober 10, 2014
    NCNH Fall Conference 🌹😎
  • Am P.
    Am PhenjatiOctober 22, 2013
    Very bad housekeeper. They didn't clean my room!!!
  • Robert W.
    Robert WohlebMarch 16, 2012
    The food isn't very good, but could be worse.
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