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Ghirardelli Chocolate Company

Ghirardelli Chocolate Marketplace

Chocolate Shop, Ice Cream Shop, and Candy Store
San Francisco
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8.8/10
1,302
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253 Tips and reviews
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  • SFist
    SFistFebruary 27, 2015
    There's a rich history behind this company, founded in 1852 by Italian chocolatier Domenico Ghirardelli. To this day they still produce some of the best chocolate in the world. Try anything! Read more
  • Eleanor R.
    Top of all ghirardelli in San Francisco has a plaza where you can enjoy the view and you shake, ice cream or whatever you ask for. Be patient is always crowded.
  • Eduardo V.
    Eduardo VieroDecember 28, 2014
    It's hard to say what's best here since basically everything is good here. I'm more inclined to prefer dark chocolate, but you can choose anyone and won't be disappointed. The factory inside is A+!
  • Tony X.
    Tony XerrayMay 20, 2013
    Everything is great here but people should compliment more on the knowledgeable staff because they know everything about where they work and that's a rare trait. Free samples when you walk in too!
  • NeMeSiS
    NeMeSiSApril 18, 2015
    Love the ice cream selection. Tend to be crowded over weekend, so u want to avoid this, come later in the evening. Take a stroll ard the premise Abd enjoy your ice cream!
  • Lesly T.
    Lesly TanApril 28, 2012
    A brand of chocolate with it's own ice cream parlor? Believe it! Their employees also give out free chocolate to every customer who enters their chocolate shop area (which I abused a few times haha).
  • Social News Network
    Social News NetworkDecember 4, 2013
    Chocolate, chocolate and more chocolate! If you're in San Francisco, it would be illegal not to stop in and get your sugar on. The workers are friendly and you feel like a kid in a candy store...
  • Lee S.
    Lee SimcoxAugust 21, 2013
    Free samples of chocolate when you go in! And when I tried to leave I was given another one! This place is bigger and better for sundaes, but to buy chocolate go to its sister shop across the square.
  • Ami B.
    Ami BatmanOctober 11, 2011
    When they give you the sample and you want to share it with a friend, don't split it in half. It's likely full of caramel and you're going to get your fingers sticky!
  • Christine B.
    Christine BJuly 12, 2012
    Yes, it's touristy and overcrowded, but watching the chocolate made the old fashioned way and having a sundae with the dark chocolate fudge is totally worth it
  • N ~.
    N ~January 25, 2016
    Love the chocolate and the ice cream. They have great deals after holiday season. Gifts options are good. Try their hot chocolate mix it is great.
  • Sıla
    SılaMay 31, 2015
    Best Chocolate Shop in SF. I love Sea Salt and Caramel ones. Try the big box of minis, taste each one and choose your best.
  • Drew K.
    Drew KaplanSeptember 18, 2011
    The Intense Dark Sundaes have A LOT of ice cream and hot fudge: it's best to share one with a friend rather than trying to eat it all on your own....
  • Natalie M.
    Natalie MJune 19, 2015
    To avoid the long line at the original choc factory, head to the back to the marketplace to still get your chocolate fix but without as long as a wait!
  • VickyisaStar L.
    VickyisaStar LAUJune 1, 2011
    Go In summer at night take your butterscotch hot fudge sundae outside and enjoy the great ambience of Ghirardelli Square - quite romantic with the lights at night
  • Abood A.
    Abood AbussaudApril 8, 2015
    Everything is great in here.. HUGE portions though.. You get to see the making of their chocolate beside getting a free sample!
  • Celine P.
    The shop near the entrance sells ice cream and chocolate in large containers, but you can buy individual squares at the Marketplace.
  • Akshay D.
    Akshay DaveAugust 12, 2013
    The new place is bigger than its older cousin. You have ample of place to sit and relax..no big queues.. love it !
  • FreezeCrowd
    FreezeCrowdNovember 14, 2011
    The Presidio Passion is a delicious treat to try. If you parked, you can get a voucher.
  • Lee S.
    Lee SimcoxAugust 21, 2013
    This store has the widest range of chocolates and gifts, but is really tiny and cramped. For sundaes go to the Marketplace across the square (its bigger).
  • Jennifer R.
    Jennifer RipleySeptember 2, 2012
    This cafe is chaos. Seat yourself, if you don't mind stalking those trying to eat their sundaes. Waiters have to wander around looking for table numbers, hope this sundae is worth the 40 min wait!
  • Tomi A.
    Tomi AjayiDecember 22, 2014
    Go see the chocolate making process, buy some freshly made chocolate or if nothing else, try the free samples given at the door
  • Abhishek
    AbhishekSeptember 1, 2014
    If you love chocolate and ice creams, and are in SFO, you should make sure that you pay them a visit! You will not regret!
  • Puu K.
    Puu KampolratanaFebruary 15, 2015
    You can find Ghirardelli Chocolate anywhere around SF but just check out the beautiful view of the wharf from this place
  • Jeremy K.
    Jeremy KrantzAugust 13, 2014
    Pretty much a tourist trap but fun nonetheless. Check out the chocolate fountain/tempering machine in the back of the main room
  • Krista V.
    Krista VogelSeptember 1, 2014
    Free samples! They have special San Francisco flavors here, too, and the sundaes they serve are huge.
  • SFist
    SFistMay 6, 2015
    Yes, you've had their squares everywhere, but Ghirardelli still represents some of the finest in chocolate-making around the world, so be thankful they're ours.
  • Ondrej
    OndrejMay 10, 2015
    I waited for my hot chocolate longer that I would like to and it wasn't even crowded. At least it tasted delicious. Worth visiting only if you are there the first time.
  • Casandra S.
    Cool place, but don't order a milkshake. Our group got 3 different kinds and they were all ~okay~ But the sundaes looked good!
  • Rafunzel F.
    Rafunzel FoltzJuly 8, 2013
    Try the golden gate. Ghirardelli version of a banana split with vanilla/pineapple, strawberry and chocolate.
  • Kris V.
    Kris Vera-PhillipsSeptember 23, 2013
    Try the Caramel Sundae - #kvpinmybelly : Sweet #TGIF treat with my hubby. Also, another reason why I need to go to boot camp!!! #feeldaburn
  • SJ8544123 L.
    SJ8544123 LOctober 28, 2013
    Mmmm CHOCOLATE♥ yum!! Believe me If you have a sweet tooth, this is heaven. super fun place :)
  • Ray L.
    Ray LopesSeptember 4, 2016
    My most recent discovery here are the chocolate covered dried cranberry. Deliciously addictive!
  • Edgar L.
    Edgar L.July 9, 2013
    Sit closer to the front or downstairs if you can...or else you may get your ice cream late and a bit melted =(
  • Emily W.
    Emily WillenOctober 5, 2013
    Pick up the paper menu in the front, scan in the code from the back of it with your smart phone, & show the cashier to get 10% off orders
  • Kristin R.
    Kristin Reichardt RummellSeptember 5, 2011
    The drinking chocolate with caramel and sea salt plus a shot of espresso is a true vacation indulgence! Yum!!
  • Alp T.
    Alp TurgutDecember 15, 2013
    If you choose chocolate chips ice cream with milk hot fudge, you won't be disappointed.
  • Helpinghandva
    HelpinghandvaNovember 2, 2011
    Every chocolate lover has to stop here at least once. And get a cookie.. you will be happy you did.
  • Rafunzel F.
    Rafunzel FoltzJuly 8, 2013
    The treasure island is basically a warm brownie and vanilla goodness.
  • Stephanie L.
    Stephanie LocknerNovember 4, 2015
    Always a great place to visit. The ice cream never fails to make me happy and end many a visit to the city.
  • Anje L.
    Anje LitleJune 14, 2014
    Hot Cocoa is wonderful! A must try......even thought you may have to stand in line forever!
  • Katie Y.
    Katie YeeJanuary 13, 2013
    Holy Chocolate, I never thought I would say this, but chocolate overload! You can make a custom bag of 50 or 80 by the way :)
  • Michael F.
    Michael FiskSeptember 21, 2014
    Find seating outside the front door where round wooden tables are on brick patio. Inside is too hot and stuffy.
  • Stephanie P.
    Stephanie PolstonJuly 3, 2015
    Ice cream sundaes. They r huge. We went a couple of days and had different ones.Sal were good choices.
  • Binky B.
    Binky BearMay 28, 2013
    Be careful not to leave personal items on the table... It gets messy! :)
  • Di
    DiFebruary 13, 2012
    Its packed for a reason; the sundae is delicious, so be open to sitting with strangers!
  • Jesus D.
    Jesus DominguezAugust 24, 2013
    Be sure to know what to order even if there's a long line, it does goes very fast... your order not so much
  • Kelly .
    Kelly 🍰February 24, 2013
    Huge chocolate chip cookies are $4. Chocolate fudge is on the sweet site
  • Cale J.
    Cale JrAugust 21, 2014
    Sundaes are good but the ratio of ice cream to fudge/sauce is off, ends up as soup with giant blobs at the bottom in like 2 seconds
  • Agnes-Consuelo R.
    Agnes-Consuelo RussellJanuary 20, 2013
    Treasure island with marshmallow. Pretty good, brownie was soft. But I would prefer fenton's any day.
  • Itai J.
    Itai JamshyApril 5, 2015
    Sea salt hot chocolate is amazing! Be prepared to get sugar bombed though
  • Katherine C.
    Katherine ColesAugust 29, 2014
    The sundaes and hot chocolate are delicious make sure to try both!
  • Joseph L.
    Joseph LindsayJanuary 12, 2013
    Be sure to your to tour the shop before ordering dessert. Everything is good here. Try the hot cocoa!
  • Gestina
    GestinaMay 9, 2012
    Perfect location to buy some chocolate, drink hot chocolate or eat some delicious ice cream!
  • KC S.
    KC StarDecember 21, 2014
    Want some overpriced ice-cream sundae, you are at the right place!
  • Makinder C.
    Makinder ChahalSeptember 30, 2015
    Free samples all around. A must for the chocoholic in us all.
  • Vol T.
    Vol TronAugust 11, 2013
    Do go in for the free sample chocolate. Go back in again and get another free sample.. maybe wear a disguise LOL
  • Alex
    Alex2 weeks ago
    What else can I say? The best and most famous chocolates all around the world
  • Ana M.
    Ana MontesMay 16, 2014
    Sounds touristy but the chocolate is worth it. Get a chocolate shame
  • Jake S.
    Jake SmithJuly 10, 2012
    Get your dessert early in the day (yes, before dinner) to beat the crowds.
  • Pijamas d.
    Pijamas de FlanelaSeptember 3, 2011
    the world famous sundae is the best thing you can ever try in your entire life.
  • Matt H.
    Matt HahnSeptember 7, 2015
    Sundaes are worth the trip and crowd.
  • Jeffrey B.
    Jeffrey B.August 10, 2014
    Get your ice cream to go when it's busy, takes forever for them to find you.
  • Storm C.
    Storm C.September 17, 2015
    The drinking chocolate is wonderful and VERY rich.
  • Jeff M.
    Jeff MojicaNovember 30, 2011
    Eat your Sundae QUICK! The warm, decadent signature hot fudge will melt your Ice Cr
  • Jim B.
    Jim BookJanuary 23, 2014
    ice cream sundaes, lots of flavored chocolates and machinery from the olde tyme factory
  • Keith M.
    Keith McLellanSeptember 23, 2011
    Eden is a great supervisor. She is so happy for you to cone in. Friendly Folks.
  • Steven F.
    Steven FreimanAugust 16, 2012
    Walk in through the downstairs and out through the upstairs to get two free samples!
  • Morgan M.
    Morgan MissenMarch 5, 2012
    Great place to get an oversized dessert after dinner at Ana Mandara or somewhere nearby.
  • Ray O.
    Ray OOctober 18, 2015
    Massive sugar crash due to the Nob Hill Shake, but totally worth it.
  • Joyce H.
    Joyce HwangMarch 24, 2013
    Go to the Ghirardelli Chocolate Marketplace further in Ghirardelli Square to mix and match individual squares.
  • Reaux P.
    Reaux PackardAugust 29, 2014
    I've never been a big chocolate fan, but this place is my exception to the rule.
  • Lefteris A.
    Lefteris AvramidisAugust 31, 2015
    Worth seeing the chocolate machines on work. Avoid the huge queue downstairs and order upstairs. Chocolate options are good but probably too filthy and overpriced
  • Noel G.
    Noel GreenSeptember 14, 2014
    Great shops fun place. Need to make it bigger way to many people
  • Emily K.
    Emily KaneJanuary 5, 2016
    Busy busy. The expensive ice cream concoctions are worth the story.
  • Dave S.
    Dave SiJuly 5, 2010
    Try the Sea Salt Caramel Hot Cocoa. I've never had it before...so it made for a very unique drink.
  • Carolina R.
    Carolina RevillaOctober 18, 2014
    Best ice cream sundae you'll ever have.
  • Diana M.
    Diana MirakyanJune 6, 2016
    A very nice variety of chocolates for all tastes
  • Eric
    EricMay 30, 2014
    Too touristy. Chocolate is good, but you can buy same stuff at nearly any grocery store - go to Swensen's instead if you want some good ice cream.
  • Joshua C.
    Joshua ChaneyMarch 16, 2015
    Cookies & Cream and Peppermint Bark chocolate pieces are the best!
  • Shawn J.
    Shawn JonesOctober 24, 2013
    Ask for Phillip. He will help you squeeze more candy into the box. And he knows his chocolate.
  • Lennette N.
    Lennette NatucciMarch 9, 2013
    Everything is great - you can't go wrong here!
  • Onur Ö.
    Onur ÖzgünDecember 29, 2013
    I cannot emphasize this more, DO NOT order to eat there. Order to go! I ended up with waiting for 40 minutes for a sundae, while everyone else was getting everything they ordered in 5-10 minutes.
  • Emiliy M.
    Emiliy MarinoSeptember 12, 2014
    They will give you a free chocolate sample for stopping in.
  • Corrie D.
    Corrie DavidsonMarch 31, 2013
    Walk in and get greeted with a free sample!
  • Gestina
    GestinaSeptember 21, 2011
    Delicious ice cream, coffee drinks and Ghirardelli memorabilia available.
  • Johnny B.
    Johnny Butler IIIJanuary 5, 2013
    Make sure someone gets a table while the other orders ! It's always PACKED!!
  • Turan Y.
    Turan YurdakulDecember 4, 2014
    Hot Fudge Sundae is legendary! You'll feel the taste of chocolate!
  • Jonathan M.
    Jonathan MoranJune 28, 2011
    Coming here every time we visit SF has been a family tradition for years!
  • Dora
    DoraJune 30, 2010
    Ghiradelli Square hosts a huge Chocolate Festival every September. Learn how to make chocolate or join a sundae-eating contest!Powered by ParentsConnect.com Read more
  • Tiffany
    TiffanyMarch 31, 2013
    Strawberry malt shake was amazing
  • Matty L.
    Matty LMarch 22, 2014
    Go to the concierge/visitors center right in the square to get a Ghiradelli coupon
  • Allison D.
    Allison DeVoeDecember 18, 2010
    Expensive...but the chocolate ice cream in a chocolate dipped cone is to die for.
  • Keenan P.
    Keenan PattersonSeptember 13, 2014
    I might be committing a sin when I say the hot chocolate was too chocolatey.
  • Byron I.
    Byron IchihoJune 30, 2013
    Great alternative to waiting in line at the original Ghirardelli
  • Justin
    JustinJune 10, 2010
    All around cool place to go, I highly recommend it. In fact, I haven't been for a while, I should at that to my To-Do list.
  • @JaumePrimero
    @JaumePrimeroOctober 28, 2011
    Never can resist a chocolate shake here. A real live soda fountain in SF!
  • Yelena M.
    Yelena MackayJuly 11, 2011
    Love the ice-cream specials! Strike it Rich is the best!
  • Tariq A.
    Tariq AhmadJune 30, 2011
    Rocky road sundae is good. Free chocolate squares at the store next door.
  • Kirk W.
    Kirk WonFebruary 7, 2010
    The drinking chocolate is worth it. Nice and rich compared to just hot chocolate. And it comes with biscotti.
  • Guilherme 梅.
    Guilherme 梅田November 12, 2016
    Além das amostras gratis, esqueça a dieta e peça algo bem calórico (como o bonitão da foto). Garanto que vale todas as milhares calorias!
  • Ju
    JuOctober 7, 2016
    Achei o chocolate bom, legal pra levar de presente etc, mas experimentem os Sundays/ sorvetes!!!
  • Funda A.
    Funda AkbostanciAugust 11, 2016
    Sıcak çikolata içip temsili çikolata yapımını izledik çok keyifliydi 👍🏻😍
  • Cristina O.
    Cristina OsorioMay 17, 2016
    Delicioso!! La mejor salsa de chocolate!
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