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101 Tips and reviews
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  • Steve W.
    Steve WattsMarch 9, 2015
    Simply breakfast...nice quick breakfast before early flight from T1....swap the sausage for another slice of bacon
  • Alex
    AlexOctober 11, 2014
    Very good food, awesome service. One of the nicest places to spend time on Heathrow
  • Tyler T.
    Tyler TannerSeptember 26, 2014
    One of the better places to eat. The staff was friendly and the menu was diverse. The falafel "burger" was delicious! I see why folks complained about the wait. For layovers, not a quick bite.
  • Mark W.
    Mark WithersSeptember 6, 2014
    Very friendly staff. Quick service and tasty food
  • Iain T.
    Iain TaylorAugust 13, 2014
    When in LHR terminal 1 "Giraffe" is best place to eat - imo :-)
  • Brittney C.
    Brittney CampbellJune 29, 2014
    they will get you your food very quick if you tell them you're on a tight timeline
  • Izabela R.
    Izabela RussellMay 5, 2014
    Very good coffee (had a latte) and decent breakfast. Veggie sausages were out of this world. Friendly staff and fast service. 5 stars from me!
  • Stephen H.
    Stephen HurstApril 25, 2014
    Been here 5+ times
    Sweet potato fries and steak. A challenge with a plastic picnic knife but tasty
  • kim f.
    kim foxApril 25, 2014
    Food was just okay. They should offer some smaller portions for people on the go.
  • kim f.
    kim foxApril 21, 2014
    No small plates on fish and chips; unattentive waiter focused on upselling, lemonade tastes like powder, not fresh.
  • Sebastiaan V.
    Nice place to wait for your plane but here it stops.
  • Neil W.
    Neil WhitcherMarch 10, 2014
    Terminal 1 doesn't have a huge amount to offer, Giraffe is an ok place if you want a decent beer and a belly full of food
  • Stephen P.
    Stephen PercyFebruary 11, 2014
    Breakfast burrito was excellent, service was fast and friendly.
  • Stephen O.
    Stephen O'LearyJanuary 30, 2014
    Groovy Muesli is breakfast in a cup - healthy, and handy if you're in a rush. Good coffee too.
  • Becky P.
    Becky PurbhooJanuary 25, 2014
    Worst service ever. It's like they're all in a coma and haven't seen daylight for years. Don't seem to be able to notice other human beings. Not ideal when you're usually in a rush at the airport!
  • Rajan M.
    Rajan MohanDecember 15, 2013
    Tastes good, substantial meal for GBP 4.95.
  • Stefan B.
    Stefan BaumertDecember 12, 2013
    The lemonade with mint is great!
  • darren
    darrenDecember 4, 2013
    Recommend the scrambled eggs and smoked salmon. Very tasty
  • Oscar A.
    Oscar AriasDecember 1, 2013
    Wow, a great fresh way to start the day. Didn't catch the waitress name but she was full of energy!
  • Mike B.
    Mike BallNovember 13, 2013
    Very poor. Came in against my better judgement and should have listened to myself. In store Tesco restaurant is better than this place
  • Cyrille S.
    Cyrille SaulnierOctober 18, 2013
    Been here 5+ times
    Great start for the day! And the waitress was really friendly!
  • matt
    mattSeptember 25, 2013
    Porridge on regular milk with strawberries and banana was very good. They add some honey on top. Really tasty. Cappuccino was fantastic and mocha with crunchy biscuit on top was fine too. Worth a try!
  • Eric L.
    Eric LitmanSeptember 17, 2013
    Don't ask for substitutions. "Breakfast: our way.(tm)"
  • Adrian C.
    Adrian CotterillSeptember 8, 2013
    Umm Giraffe's have a good reputation Service was exceptional Food tho' not my cup of tea Everyone else loved it though
  • Bain M.
    Bain MAugust 30, 2013
    Bring your own cutlery!
  • Lorcan M.
    Lorcan McCoyAugust 12, 2013
    Had the croque sandwich, it was microwaved and did not resemble a sandwich
  • Oleg D.
    Oleg DavydovAugust 4, 2013
    Service is fast, food is okay, nothing extraordinary.
  • Gustavo C.
    The staff is good, but the food is terrible.
  • Adrian
    AdrianJuly 13, 2013
    Beware of the queues... But the Huevos rancheros is very good!!
  • Robert H.
    Robert HughesJuly 7, 2013
    Speedy service and delicious fry up ;-)
  • Christian H.
    Christian H.June 20, 2013
    Burger "The Giraffe" was quite good..
  • Darren M.
    Darren MacdonaldMay 19, 2013
    Good Mexican food before taking the plane..
  • Simon W.
    Simon WillisonMay 14, 2013
    This is the worst avocado I have ever tasted. Inedible.
  • Lawrence R.
    Lawrence RodneyMay 7, 2013
    Mexican Caesar chinken salad was like rubber and fetta salad boring go to prett much better
  • Damien N.
    Damien NaltyApril 26, 2013
    Coffee is exceptional...Brekkie plate is always good too.
  • James M.
    James MonaghanApril 23, 2013
    Been here 10+ times
    They don't charge for extra shots in your latte. Great for that break of dawn flight!
  • Hani F.
    Hani FakihApril 1, 2013
    Very bad burgers !!!
  • Mike D.
    Mike D'HaeseMarch 26, 2013
    a good airport burger but french fries could have baked a bit longer
  • Shaun C.
    Shaun CramptonMarch 22, 2013
    Staff were genuinely friendly. Felt very welcome. Food was good too.
  • emma b.
    emma bFebruary 12, 2013
    Enjoyed my garden burrito, mint and lemonade is a bit tart though
  • Alexander S.
    Alexander StahrFebruary 6, 2013
    Try the sweet potato fries!
  • Megan M.
    Megan McQuillanFebruary 1, 2013
    Nice food. Lovely staff but Christ the chairs are uncomfortable.
  • Dennis A.
    Dennis AgusiJanuary 19, 2013
    I love that they add the calories #transparency the smoothies are good.
  • Sven S.
    Sven SchneiderJanuary 1, 2013
    The Ceasar salad is absolutely awful. Chicken is cold and dry, the dressing tastes really bad. Burgers are okay
  • Sridhar S.
    Sridhar SolurDecember 8, 2012
    Great place and absolutely amazing service. This is one of the bright spots of terminal 1
  • Jason C.
    Jason CrouchNovember 28, 2012
    Tell them you want to order immediately when seated and then keep them waiting.... The other way round is worse than checking the relative humidity and moisture content of coloured emulsion on a wall!
  • Eduardo P.
    Eduardo PradoNovember 27, 2012
    Food is good. The waiter Elvis is cool!!
  • Soren P.
    Soren Powell-HolseSeptember 12, 2012
    Annoying inbouncer assigning tables by shouting #fail
  • Nuno S.
    Nuno Sanches e SilvaAugust 19, 2012
    Nice service. Horrible food
  • Amelia
    AmeliaJuly 22, 2012
    Anywhere with Encona on the table is good by me.
  • Wagner N.
    Wagner NardeJune 15, 2012
    Stay away. Crappy food.
  • Stijn O.
    Stijn Ortega coppinJune 12, 2012
    This place should win the prize for the driest food possible. Pristinely dehydrated food. Not recommended
  • Mark B.
    Mark BrowneMay 26, 2012
    Been here 5+ times
    Very slow service, but really good food and friendly staff. Nice experiencet
  • Aaron M.
    Aaron MaierhoferMay 21, 2012
    Chicken Caesar Salad is not fresh and chicken stringy. Not good.
  • Saad H.
    Saad HajjiMay 12, 2012
    Nice and quick!!
  • Death by Martini
    Death by MartiniApril 22, 2012
    The Grilled Minute Rump Steak Sandwich is in fact most delicious. Have it!
  • Riz R.
    Riz RizuanApril 13, 2012
    Breakfast Quesadilla is great. Pancakes not too bad either. There's a waiter, Alex I think, he excellent.
  • Beauty S.
    Beauty SoulApril 5, 2012
    Great service but seriously the food is shit and tastes nothing like authentic Mexican food.(See unripe avocado) Eat only if at the point of starvation. You have been warned!
  • Tom O.
    Tom OllertonMarch 21, 2012
    The steaks look weird but the sell Brooklyn lager so it's not all bad.
  • Konstantin L.
    Konstantin LilovFebruary 22, 2012
    Hp sauce and that guy`s face behind... Priceless :)
  • •¥• Alexandra P.
    The Giddy Giraffe is great! Fresh and tasty.
  • Ana
    AnaFebruary 15, 2012
    Great simply cooked food and friendly staff. First time for me and I absolutely loved it!
  • Nassir
    NassirFebruary 11, 2012
    Service good be better a bit slow, mango mama is good though.
  • Monica M.
    Monica Messaggi KayaJanuary 31, 2012
    Delicious coconuty shrimp but you need a salad to 'calm down' spices and add some 'green' :)
  • Nigel H.
    Nigel HawthornJanuary 22, 2012
    Try the feta salad, great
  • Sarah C.
    Sarah CookJanuary 18, 2012
    The beef enchilada comes with a salad and has rice inside it, perfect and filling.
  • Sarah C.
    Sarah CookJanuary 18, 2012
    Lovely smiling staff despite the super stressed nature of an airport.
  • Graeme B.
    Graeme BlackwoodDecember 28, 2011
    Stopped for a cup of tea - our waitress had a bit of an attitude. Maybe she is on commission and was annoyed we didn't buy more...
  • Louise A.
    Louise AdhikariDecember 27, 2011
    Thoroughly unimpressed. Slow service (but smiley waiter), the thinnest watery muesli smoothie ever and not enough yogurt with the muesli breakfast. Would not recommend!
  • Tammy C.
    Tammy Cowan - LearnDecember 23, 2011
    We actually leave earlier to the airport just so we have time to eat here! Beats plane food (but then what doesn't). Love their smoothies.
  • Jensína B.
    Jensína BöðvarsdóttirNovember 13, 2011
    Run run run out of standard in this cooking!
  • Thorvaldur J.
    Thorvaldur JacobsenNovember 13, 2011
    Do NOT order the cocktails, I doubt that they contain alcohol at all.
  • Colleen C.
    Colleen COctober 5, 2011
    Tea was lukewarm and food was cold. Great server though.
  • Miss K.
    Miss K.September 26, 2011
    Good global food and nice international waiters !! Best place to eat before flying at Terminal 5 !!
  • Amit M.
    Amit MorsonSeptember 13, 2011
    Almost every time I pass through I stop here. Service may vary depending on how busy the place is. Food is simple and nice.
  • Vanessa
    VanessaSeptember 12, 2011
    Been here 5+ times
    If in a hurry, tell them when you arrive - You can get the food & the bill at the same time and sit facing the flight info screens
  • Andrea M.
    Andrea MoroSeptember 10, 2011
    Just remember the toast and butter are not part of your already expensive breakfast!!
  • Chris R.
    Chris RowntreeAugust 23, 2011
    Tasty food, great, quick service, really enjoyed my Mexican Breakfast, go easy on the hot sauce!
  • Sara H.
    Sara HolyoakAugust 21, 2011
    Service was nice and fast; the vegetarian Mexican breakfast was lovely!
  • Lyndie R.
    Lyndie RaymondJuly 23, 2011
    The waffle with yogurt, fruit and honey is really yummy! Perfect in the morning
  • Ricardo R.
    Ricardo RamosJuly 22, 2011
    Not great Service.
  • Wolfgang S.
    Wolfgang SchusterJune 30, 2011
    Try the warm waffles with natural joghurt and honey syrup - very yummy!
  • Rory P.
    Rory ParleJune 17, 2011
    Avoid buying a soft drink. They have those really annoying straws that are too light and float up and fall out of your drink.
  • John P.
    John PughJune 15, 2011
    Service great, very quick. The Jambalaya is excellent.
  • nick
    nickMay 6, 2011
    Easiest place to grab some toast and a coffee at terminal 1
  • Baber S.
    Baber ShireenMay 3, 2011
    Great simple breakfast menu for the red eye flight traveller, with consistently good service
  • Daryl G.
    Daryl GwynApril 22, 2011
    Quesadillia was ok... Very fast service
  • Ed C.
    Ed CreminApril 21, 2011
    They make iced coffee if you ask nicely
  • John P.
    John PughApril 14, 2011
    Ceasar salad isnt good
  • Scott M.
    Scott MackeyApril 1, 2011
    Discount vouchers available on all food and drink. If you have apps such as vouchercloud, they'll be on there or online
  • Rax L.
    Rax LakhaniFebruary 12, 2011
    Incredibly slow service!
  • Dave F.
    Dave FitchJanuary 20, 2011
    Food looks great but tastes like cardboard: AVOID
  • Daniel I.
    Daniel IrvineDecember 24, 2010
    Smoked salmon and scrambled eggs is pretty decent
  • Nick W.
    Nick Williams-HowesDecember 10, 2010
    Don't have the breakfast plate. It's 2 fatty boiled bits of bacon with 2 boiled sausages a mass of brand and scrambled eggs to fill the plate. Very low quality and thoroughly unappetizing.
  • Mike B.
    Mike BursellDecember 6, 2010
    Ask for a table with a power point, and charge your mobile or laptop.
  • Simon R.
    Simon ReadNovember 28, 2010
    Don't expect great service, but the foods ok.
  • Paul F.
    Paul Foulkes-ArellanoNovember 3, 2010
    The Mexican breakfast is cool. Better with field mushrooms than chorizo
  • Francesco P.
    Francesco PignattiSeptember 17, 2010
    Great breakfast here! Scrambled eggs on focaccia!!!
  • robert m.
    robert mccauslandJuly 14, 2010
    Mezza not my usual selection buy tasty
  • Jack B.
    Jack BremerMay 29, 2010
    Sunshine burrito is averagely mundane - go for the brunch instead
  • OrloFF
    OrloFFApril 15, 2012
    Добрая порция завтрака в аэропорту Хитроу.
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