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101 Tips and reviews
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  • Steve W.
    Steve WattsMarch 9, 2015
    Simply breakfast...nice quick breakfast before early flight from T1....swap the sausage for another slice of bacon
  • Alex
    AlexOctober 11, 2014
    Very good food, awesome service. One of the nicest places to spend time on Heathrow
  • Tyler T.
    Tyler TannerSeptember 26, 2014
    One of the better places to eat. The staff was friendly and the menu was diverse. The falafel "burger" was delicious! I see why folks complained about the wait. For layovers, not a quick bite.
  • Mark W.
    Mark WithersSeptember 6, 2014
    Very friendly staff. Quick service and tasty food
  • Iain T.
    Iain TaylorAugust 13, 2014
    When in LHR terminal 1 "Giraffe" is best place to eat - imo :-)
  • Brittney C.
    Brittney CampbellJune 29, 2014
    they will get you your food very quick if you tell them you're on a tight timeline
  • Izabela R.
    Izabela RussellMay 5, 2014
    Very good coffee (had a latte) and decent breakfast. Veggie sausages were out of this world. Friendly staff and fast service. 5 stars from me!
  • Stephen H.
    Stephen HurstApril 25, 2014
    Been here 5+ times
    Sweet potato fries and steak. A challenge with a plastic picnic knife but tasty
  • kim f.
    kim foxApril 25, 2014
    Food was just okay. They should offer some smaller portions for people on the go.
  • kim f.
    kim foxApril 21, 2014
    No small plates on fish and chips; unattentive waiter focused on upselling, lemonade tastes like powder, not fresh.
  • Sebastiaan V.
    Nice place to wait for your plane but here it stops.
  • Neil W.
    Neil WhitcherMarch 10, 2014
    Terminal 1 doesn't have a huge amount to offer, Giraffe is an ok place if you want a decent beer and a belly full of food
  • Stephen P.
    Stephen PercyFebruary 11, 2014
    Breakfast burrito was excellent, service was fast and friendly.
  • Stephen O.
    Stephen O'LearyJanuary 30, 2014
    Groovy Muesli is breakfast in a cup - healthy, and handy if you're in a rush. Good coffee too.
  • Becky P.
    Becky PurbhooJanuary 25, 2014
    Worst service ever. It's like they're all in a coma and haven't seen daylight for years. Don't seem to be able to notice other human beings. Not ideal when you're usually in a rush at the airport!
  • Rajan M.
    Rajan MohanDecember 15, 2013
    Tastes good, substantial meal for GBP 4.95.
  • Stefan B.
    Stefan BaumertDecember 12, 2013
    The lemonade with mint is great!
  • darren
    darrenDecember 4, 2013
    Recommend the scrambled eggs and smoked salmon. Very tasty
  • Oscar A.
    Oscar AriasDecember 1, 2013
    Wow, a great fresh way to start the day. Didn't catch the waitress name but she was full of energy!
  • Mike B.
    Mike BallNovember 13, 2013
    Very poor. Came in against my better judgement and should have listened to myself. In store Tesco restaurant is better than this place
  • Cyrille S.
    Cyrille SaulnierOctober 18, 2013
    Been here 5+ times
    Great start for the day! And the waitress was really friendly!
  • Mateusz K.
    Mateusz KubickiSeptember 25, 2013
    Porridge on regular milk with strawberries and banana was very good. They add some honey on top. Really tasty. Cappuccino was fantastic and mocha with crunchy biscuit on top was fine too. Worth a try!
  • Eric L.
    Eric LitmanSeptember 17, 2013
    Don't ask for substitutions. "Breakfast: our way.(tm)"
  • Adrian C.
    Adrian CotterillSeptember 8, 2013
    Umm Giraffe's have a good reputation Service was exceptional Food tho' not my cup of tea Everyone else loved it though
  • Bain M.
    Bain MAugust 30, 2013
    Bring your own cutlery!
  • Lorcan M.
    Lorcan McCoyAugust 12, 2013
    Had the croque sandwich, it was microwaved and did not resemble a sandwich
  • Oleg D.
    Oleg DavydovAugust 4, 2013
    Service is fast, food is okay, nothing extraordinary.
  • Gustavo C.
    The staff is good, but the food is terrible.
  • Adrian
    AdrianJuly 13, 2013
    Beware of the queues... But the Huevos rancheros is very good!!
  • Robert H.
    Robert HughesJuly 7, 2013
    Speedy service and delicious fry up ;-)
  • Christian H.
    Christian H.June 20, 2013
    Burger "The Giraffe" was quite good..
  • Darren M.
    Darren MacdonaldMay 19, 2013
    Good Mexican food before taking the plane..
  • Simon W.
    Simon WillisonMay 14, 2013
    This is the worst avocado I have ever tasted. Inedible.
  • Lawrence R.
    Lawrence RodneyMay 7, 2013
    Mexican Caesar chinken salad was like rubber and fetta salad boring go to prett much better
  • Damien N.
    Damien NaltyApril 26, 2013
    Coffee is exceptional...Brekkie plate is always good too.
  • James M.
    James MonaghanApril 23, 2013
    Been here 10+ times
    They don't charge for extra shots in your latte. Great for that break of dawn flight!
  • Hani F.
    Hani FakihApril 1, 2013
    Very bad burgers !!!
  • Mike D.
    Mike D'HaeseMarch 26, 2013
    a good airport burger but french fries could have baked a bit longer
  • Shaun C.
    Shaun CramptonMarch 22, 2013
    Staff were genuinely friendly. Felt very welcome. Food was good too.
  • emma b.
    emma bFebruary 12, 2013
    Enjoyed my garden burrito, mint and lemonade is a bit tart though
  • Alexander S.
    Alexander StahrFebruary 6, 2013
    Try the sweet potato fries!
  • Megan M.
    Megan McQuillanFebruary 1, 2013
    Nice food. Lovely staff but Christ the chairs are uncomfortable.
  • Dennis A.
    Dennis AgusiJanuary 19, 2013
    I love that they add the calories #transparency the smoothies are good.
  • Sven S.
    Sven SchneiderJanuary 1, 2013
    The Ceasar salad is absolutely awful. Chicken is cold and dry, the dressing tastes really bad. Burgers are okay
  • Sridhar S.
    Sridhar SolurDecember 8, 2012
    Great place and absolutely amazing service. This is one of the bright spots of terminal 1
  • Jason C.
    Jason CrouchNovember 28, 2012
    Tell them you want to order immediately when seated and then keep them waiting.... The other way round is worse than checking the relative humidity and moisture content of coloured emulsion on a wall!
  • Eduardo P.
    Eduardo PradoNovember 27, 2012
    Food is good. The waiter Elvis is cool!!
  • Soren P.
    Soren Powell-HolseSeptember 12, 2012
    Annoying inbouncer assigning tables by shouting #fail
  • Nuno S.
    Nuno Sanches e SilvaAugust 19, 2012
    Nice service. Horrible food
  • Amelia
    AmeliaJuly 22, 2012
    Anywhere with Encona on the table is good by me.
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