Globe Store

Mobile Phone Shop · San Lorenzo
2nd Flr, Greenbelt 4 (Makati Ave), 1200 Makati City, Makati City, Philippines
None listed (See when people check in)

People tend to check in during these times:

  • Today
    • 11:00 AM–9:00 PM
  • Sun
    • 11:00 AM–9:00 PM
  • Mon–Thu
    • 11:00 AM–9:00 PM
  • Fri
    • 11:00 AM–10:00 PM
Credit Cards:
Yes (incl. American Express)

Based on 154 votes

People have mixed feelings about this place

  • What you need to know
    Franz M.
    "Use the Express Service if have little concern to avoid long lines."(7 Tips)
    Sherry S.
    "Don't enter a postpaid contract with them."(2 Tips)
    Maria Judessa B.
    "Competent, efficient and friendly staff here:-)"(13 Tips)
    Mikel G.
    "Don't forget to bring your platinum card if you have one."(2 Tips)
Log in to leave tips at this venue!
  • Popular
  • Recent

81 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • express service
  • wifi
  • Platinum
  • friendly staff
  • Kathleen A.

    If you're coming here & you need to line up at the customer service, be prepared to wait a looong time. It's best to come here right before it opens at 11 am to avoid the long line and the long wait.

    Kathleen Asuncion · February 8, 2014
  • Bree C.

    I had a great customer service here at Globe Greenbelt! Actually every branch! You people just need to know time management(know when and where is the least # if customer when it comes to days n time)

    Bree Cerdinia · April 9, 2013
  • Mark Anthony M.

    you can always check your desired phone here, before deciding to buy the stuff you need, unfortunately, globe's wifi in this branch is soo secured. you cannot check the browser capability but just the

    Mark Anthony Moralina Jr. · July 22, 2011
  • Laura Aimee

    If you're going to pay your bill and don't have a billing statement, fill up the form while you wait and not while already on the cashier. It'll save you time as well as other people.

    Laura Aimee · January 4, 2013
  • Winston

    For quick-kill concerns (Inquiries, phone set-up, promo registration and keywords), no need to queue. Just ask the customer service representatives on standby at the demo area. :)

    Winston · September 21, 2011
  • Richard B.

    If you get "No Service", don't assume your line was cut even if you haven't paid for months. Turn off then on your phone to check. Huwag ako gayahin na nagmadali to a Globe Store to pay 😳

    Richard Bascos · December 5, 2013
  • Sharon P.

    Place that I always paying my bill for my globe plan for my cellphone and what is good you have to be a platinum me never for globe so no need to wait in line for paying ;)

    Sharon Perez · April 25, 2015
  • Hazel M.

    They should have a designated personnel to accommodate new accounts. Express service? They would just give you a form to be filled out then your ask to go to customer service line for your qualms.

    Hazel Montano · June 28, 2011
  • Pat S.

    Long lines, but they are so QUICK, EFFECIENT and friendly here! it makes the waiting in line more tolerable and even pleasant at times.

    Pat Santos · December 8, 2010
  • Gerald

    Its been 2weeks but still the change of account categorization from corporate to consumer plan is still pending! I don't even get any updates and I need to go to store just to follow up them!

    Gerald · August 16, 2014
  • Sherry S.

    Don't enter a postpaid contract with them. The after-sales service is beyond horrible and when your mobile device breaks, 3 months to replace & they never update you.

    Sherry Sambas · June 20, 2014
  • Mary Anne Aica N.

    Be prepared to waste a of your day waiting for your number to be called since all employees are busy doing something else that isn't work-related

    Mary Anne Aica Nolasco · December 13, 2011
  • Louie Andrew C.

    If you only have a petty complaint about Globe's services, you do not need to get a queuing number. Just proceed to their Express Service desk.

    Louie Andrew Clemente · January 21, 2011
  • 鮑偉民

    One of the more pleasant Globe stores. Might not be as efficient as I'd like but the service is decent.

    鮑偉民 · July 28, 2012
  • WILLfindways W.

    If you want get things done, talk to the best person who are willing and able to assist you.

  • Will

    Service is fast but CSRs are cranky during later afternoons. Must be patient when dealing with them.

    Will · April 12, 2012
  • MiDuane b.

    dont be shy to ask, esp they have the most accommodating and costumer service rep :D

    MiDuane boy · March 28, 2012
  • Ian G.

    Crappy service as usual. Globe has its special way of stretching its customers' patience. Good job Globe.

    Ian G. · October 10, 2013
  • Mikel G.

    Lots of people queuing up here. Don't forget to bring your platinum card if you have one. :)

    Mikel Garcia · December 27, 2011
  • Rachelle E.

    New and improved Globe store and service! 👍🏻👍🏻 for friendly and efficient staff.

    Rachelle Estalilla · August 21, 2015
  • Christian J.

    Even if you come in at 10am.. there's only 1 person serving the counter... globe service is the worst!

    Christian Jose · June 8, 2014
  • Lhon C.

    Personnels don't have a sense of urgency. They're like walking in the park while their customers are now walking dead waiting for so long!

    Lhon Collado · March 16, 2013
  • Rico N.

    Been here before it opened.. 2hrs later im still waiting.. wlang systema! Mukang 3months preggy pa un "Globe blue girl" nila sa laki ng tyan!

    Rico Nepomuceno · December 14, 2013
  • @engraldrin


    @engraldrin · June 18, 2011
  • Exchan L.

    I commend Ms. Grace Latina for doing her best effort for my blackberry. She's the only one who able to manage my mobile hotspot. Thank YOU!!!

    Exchan Luis · July 31, 2013
  • Ryx N.

    Vicious queues and horrible speed of service. Try other Globe outlets if you can.

    Ryx Nabos · March 19, 2012
  • Valeen V.

    Assistance is the worst. Lines are too long and staff are not friendly at all. Bad bad bad service. Ugh.

    Valeen Vicente · July 1, 2013
  • Martin G.

    Long lines during the day. So if you have the time, be here at around 8pm. No more queuing.

    Martin Gonzales · July 8, 2012
  • Danica Ann H.

    Queuing is horrible! You need to allot hours if you're going to Customer Service.

    Danica Ann H. Cabonce · January 27, 2013
  • Franz M.

    Use the Express Service if have little concern to avoid long lines.

    Franz Maury · April 17, 2012
  • Phil William A.

    why is there someone assigned to press the screen to give you a number? and they even ask why do you want to get a number. LOL

    Phil William Ay-ad · May 10, 2013
  • Mary Grace L.

    Globe now has very nice business centers! ;) At least in Greenbelt 3 branch. :)

    Mary Grace Laygo · January 14, 2011
  • Mike C.

    Friendly, helpful staff. But takes FOREVER to get anything done.

    Mike Critchley · December 20, 2013
  • Kooz T.

    Super slow service. If u dont wanna ruin your day. Pay in other branches.

    Kooz Tan · December 12, 2013
  • MRT

    Mondays and Fridays are hell days for business centers. lot less people on other days of the week.

    MRT · September 20, 2011
  • Mike C.

    Gave up waiting and going to a kiosk for a SIM. It's ridiculous how freaking slow their CS is.

    Mike Critchley · December 20, 2013
  • Nikki Sienna S.

    Worst customer service. It will take you 40mins to an hour to pay your bills.

    Nikki Sienna Sanoria · January 13, 2014
  • Katrina Marie S.

    Sobrang bagal! Ang dami ngang agents ang babagal naman! Customer service! If you know what I mean!

    Katrina Marie Se · January 26, 2013
  • Celine I.

    queuing is terrible. 3 out of 5 csrs are available. business centers should be QA'd for service!!!

    Celine Ignacio · January 30, 2012
  • Tina C.

    Extremely slow service. Their Express Service area is not even manned. So what Express Service are they talking about?

    Tina Cuerva · September 20, 2011
  • Mark Jhonas D.

    Super VIP treatment. I dnt need to ask them anymore. They would just do it for you. =)

    Mark Jhonas Daus · February 28, 2011
  • Ryan Joseph R.

    Service sucks. What's a business center for if you can't even talk to a person face-to-face to renew a postpaid contract?

    Ryan Joseph Ramos · January 4, 2013
  • Mary Anne Aica N.

    Very slow and very lousy service.. I'm seriously wondering why I put up with them..

    Mary Anne Aica Nolasco · December 13, 2011
  • Renee C.

    their service ticket numbering system here is high tech.coolness

    Renee CB · February 16, 2012
  • Luigi V.

    If you want to apply for an iPhone 4s look for Sam fastest agent of globe in gb3

    Luigi Vibal · January 24, 2012
  • Cheryl V.

    You have no choice but to really wait for your turn. :-( that's the way it is..

    Cheryl Velasco · September 10, 2013
  • Maria Judessa B.

    Competent, efficient and friendly staff here:-)

    Maria Judessa Botor-Jaranilla · September 1, 2013
  • Nicole S.

    Worth the wait! :) we wairwd for more than 4 hours!!! :)

    Nicole Seña · December 16, 2012
  • Owbree

    Really slow service. Was here for NBI payment.

    Owbree · February 25, 2013
  • Leanne D.

    express lane here will take you about 2hrs waiting..too bad!!

    Leanne Dimayuga · July 3, 2013
  • Chad C.

    Try other branch customer service here sucks!

    Chad Cu · April 22, 2014
  • Charisse S.

    Blackberry iphone, ipad and google phones can be found here.

    Charisse Sulit · April 15, 2011
  • Eric R.

    Supa peak store, so many customer waiting

    Eric Reyes · July 2, 2013
  • Owbree

    Processing is fast except for the long lines.

    Owbree · January 18, 2013
  • Black B.

    Super slow as well as their signal 😡😡😡

    Black Beauty · November 30, 2013
  • jeprox

    how could you fail at manning self service? talo pa kayo ng mangfifishball.

    jeprox · July 22, 2013
  • Sherill V.

    I love their express service lane

    Sherill Villanueva · June 14, 2013
  • Charz M.

    Poor network, poor service, poor system. Why do I even bother.

    Charz Mendoza · June 21, 2013
  • Boying O.

    'tang inang customer service! @enjoyGlobe @talk2Globe

    Boying Opaw · July 21, 2013
  • Erika Aurea G.

    Pay on dead hours, for no long waiting.

    Erika Aurea Gatmaitan · August 19, 2012
  • Gelo

    Yall have a choice. Globes service will always screw you up

    Gelo · October 17, 2011
  • Kai A.

    Worst globe branch. No assistance .\ /.

    Kai Altamira-Galeos · May 7, 2014
  • Paulyn M.

    how i wish :)

    Paulyn Mae · January 6, 2013
  • Justin

    The worst customer service. IN. THE. WORLD.

    Justin · April 2, 2013
  • Jay L.

    Slow, very slow service here!

    Jay Lozada · November 8, 2010
  • Dc A.

    Long queue! Tragic!

    Dc Alvarez · March 3, 2013
  • Mervin H.

    More cashier please.

    Mervin H · June 5, 2012
  • Aki S.

    No more Express Service.

    Aki Sumulong · May 29, 2014
  • Zsams S.

    4 hours wait :(

    Zsams S. · January 3, 2013
  • James M.

    More cashier

    James Mijares · July 15, 2011
  • Booch P.

    Approachable staffs

  • Raych B.

    iPad demo ongoing.

    Raych B · June 6, 2010
  • Black B.

    Slow as USSUAL! Haist!

    Black Beauty · October 22, 2013
  • Melai L.

    More cashier pls.

    Melai Lago-Vdd · March 24, 2012
  • Paulo C.

    Bullshit. Period

    Paulo Canlas · January 13, 2014
  • Alou V.

    Slow service!

    Alou Vergara · May 31, 2012
  • Gj S.

    Bagong renovate yung store pero yung service kagaya pa rin ng dati. Super bagal... 😐

    Gj Suiza · June 29, 2013
  • wilbert q.

    Wala silang sense of urgency. May system pero mabagal ung gumagamit ng apps nila. Lol

    wilbert quijano · September 2, 2011
  • Brylle Lee T.

    Grabe nagpapatulo ako sa online bill. Walang nag aassist. Potekk! Mag si resign na kau bwisit! Hahah

    Brylle Lee Tamayo · June 20, 2013
  • Эдуард С.

    Нужно приходить утром. Потом очереди.

    Эдуард Ступин · January 8, 2014
  • Norman P.

    tnx kay ma'am donna naayos nya sim ko ^_^

    Norman Pantaleon · May 23, 2012

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