Globe Store

Mobile Phone Shop · San Lorenzo
2nd Flr, Greenbelt 4 (Makati Ave), 1200 Makati City, Makati City, Philippines
Hours:
None listed (See when people check in)

People tend to check in during these times:

  • Today
    • 11:00 AM–9:00 PM
  • Mon–Thu
    • 11:00 AM–9:00 PM
  • Fri
    • 11:00 AM–10:00 PM
  • Sat
    • 11:00 AM–9:00 PM
Credit Cards:
Yes (incl. American Express)
Wi-Fi:
Yes
5.0/10

Based on 152 votes

People have mixed feelings about this place

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  • What you need to know
    Franz M.
    "Use the Express Service if have little concern to avoid long lines."(7 Tips)
    Sherry S.
    "Don't enter a postpaid contract with them."(2 Tips)
    Maria Judessa B.
    "Competent, efficient and friendly staff here:-)"(13 Tips)
    Mikel G.
    "Don't forget to bring your platinum card if you have one."(2 Tips)
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81 tips and reviews.

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  • all tips and reviews
  • express service
  • wifi
  • friendly staff
  • Platinum
  • Rachelle E.

    New and improved Globe store and service! 👍🏻👍🏻 for friendly and efficient staff.

    Rachelle Estalilla · August 21, 2015
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  • Sharon P.

    Place that I always paying my bill for my globe plan for my cellphone and what is good you have to be a platinum me never for globe so no need to wait in line for paying ;)

    Sharon Perez · April 25, 2015
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  • Gerald

    Its been 2weeks but still the change of account categorization from corporate to consumer plan is still pending! I don't even get any updates and I need to go to store just to follow up them!

    Gerald · August 16, 2014
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  • Sherry S.

    Don't enter a postpaid contract with them. The after-sales service is beyond horrible and when your mobile device breaks, 3 months to replace & they never update you.

    Sherry Sambas · June 20, 2014
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  • Christian J.

    Even if you come in at 10am.. there's only 1 person serving the counter... globe service is the worst!

    Christian Jose · June 8, 2014
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  • Aki S.

    No more Express Service.

    Aki Sumulong · May 29, 2014
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  • Kai A.

    Worst globe branch. No assistance .\ /.

    Kai Altamira-Galeos · May 7, 2014
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  • Chad C.

    Try other branch customer service here sucks!

    Chad Cu · April 22, 2014
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  • Kathleen A.

    If you're coming here & you need to line up at the customer service, be prepared to wait a looong time. It's best to come here right before it opens at 11 am to avoid the long line and the long wait.

    Kathleen Asuncion · February 8, 2014
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  • Paulo C.

    Bullshit. Period

    Paulo Canlas · January 13, 2014
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  • Nikki Sienna S.

    Worst customer service. It will take you 40mins to an hour to pay your bills.

    Nikki Sienna Sanoria · January 13, 2014
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  • Mike C.

    Gave up waiting and going to a kiosk for a SIM. It's ridiculous how freaking slow their CS is.

    Mike Critchley · December 20, 2013
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  • Mike C.

    Friendly, helpful staff. But takes FOREVER to get anything done.

    Mike Critchley · December 20, 2013
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  • Rico N.

    Been here before it opened.. 2hrs later im still waiting.. wlang systema! Mukang 3months preggy pa un "Globe blue girl" nila sa laki ng tyan!

    Rico Nepomuceno · December 14, 2013
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  • Kooz T.

    Super slow service. If u dont wanna ruin your day. Pay in other branches.

    Kooz Tan · December 12, 2013
    Save
  • Richard B.

    If you get "No Service", don't assume your line was cut even if you haven't paid for months. Turn off then on your phone to check. Huwag ako gayahin na nagmadali to a Globe Store to pay 😳

    Richard Bascos · December 5, 2013
    Save
  • Black B.

    Super slow as well as their signal 😡😡😡

    Black Beauty · November 30, 2013
    Save
  • Black B.

    Slow as USSUAL! Haist!

    Black Beauty · October 22, 2013
    Save
  • Ian G.

    Crappy service as usual. Globe has its special way of stretching its customers' patience. Good job Globe.

    Ian G. · October 10, 2013
    Save
  • Cheryl V.

    You have no choice but to really wait for your turn. :-( that's the way it is..

    Cheryl Velasco · September 10, 2013
    Save
  • Maria Judessa B.

    Competent, efficient and friendly staff here:-)

    Maria Judessa Botor-Jaranilla · September 1, 2013
    Save
  • Exchan L.

    I commend Ms. Grace Latina for doing her best effort for my blackberry. She's the only one who able to manage my mobile hotspot. Thank YOU!!!

    Exchan Luis · July 31, 2013
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  • jeprox

    how could you fail at manning self service? talo pa kayo ng mangfifishball.

    jeprox · July 22, 2013
    Save
  • Boying O.

    'tang inang customer service! @enjoyGlobe @talk2Globe

    Boying Opaw · July 21, 2013
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  • Leanne D.

    express lane here will take you about 2hrs waiting..too bad!!

    Leanne Dimayuga · July 3, 2013
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  • Eric R.

    Supa peak store, so many customer waiting

    Eric Reyes · July 2, 2013
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  • Valeen V.

    Assistance is the worst. Lines are too long and staff are not friendly at all. Bad bad bad service. Ugh.

    Valeen Vicente · July 1, 2013
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  • Charz M.

    Poor network, poor service, poor system. Why do I even bother.

    Charz Mendoza · June 21, 2013
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  • Sherill V.

    I love their express service lane

    Sherill Villanueva · June 14, 2013
    Save
  • WILLfindways W.

    If you want get things done, talk to the best person who are willing and able to assist you.

    Save
  • Phil William A.

    why is there someone assigned to press the screen to give you a number? and they even ask why do you want to get a number. LOL

    Phil William Ay-ad · May 10, 2013
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  • Bree C.

    I had a great customer service here at Globe Greenbelt! Actually every branch! You people just need to know time management(know when and where is the least # if customer when it comes to days n time)

    Bree Cerdinia · April 9, 2013
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  • Justin

    The worst customer service. IN. THE. WORLD.

    Justin · April 2, 2013
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  • Lhon C.

    Personnels don't have a sense of urgency. They're like walking in the park while their customers are now walking dead waiting for so long!

    Lhon Collado · March 16, 2013
    Save
  • Dc A.

    Long queue! Tragic!

    Dc Alvarez · March 3, 2013
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  • Owbree

    Really slow service. Was here for NBI payment.

    Owbree · February 25, 2013
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  • Danica Ann H.

    Queuing is horrible! You need to allot hours if you're going to Customer Service.

    Danica Ann H. Cabonce · January 27, 2013
    Save
  • Katrina Marie S.

    Sobrang bagal! Ang dami ngang agents ang babagal naman! Customer service! If you know what I mean!

    Katrina Marie Se · January 26, 2013
    Save
  • Owbree

    Processing is fast except for the long lines.

    Owbree · January 18, 2013
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  • Paulyn M.

    how i wish :)

    Paulyn Mae · January 6, 2013
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  • Ryan Joseph R.

    Service sucks. What's a business center for if you can't even talk to a person face-to-face to renew a postpaid contract?

    Ryan Joseph Ramos · January 4, 2013
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  • Laura Aimee

    If you're going to pay your bill and don't have a billing statement, fill up the form while you wait and not while already on the cashier. It'll save you time as well as other people.

    Laura Aimee · January 4, 2013
    Save
  • Zsams S.

    4 hours wait :(

    Zsams S. · January 3, 2013
    Save
  • Nicole S.

    Worth the wait! :) we wairwd for more than 4 hours!!! :)

    Nicole Seña · December 16, 2012
    Save
  • Erika Aurea G.

    Pay on dead hours, for no long waiting.

    Erika Aurea Gatmaitan · August 19, 2012
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  • 鮑偉民

    One of the more pleasant Globe stores. Might not be as efficient as I'd like but the service is decent.

    鮑偉民 · July 28, 2012
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  • Martin G.

    Long lines during the day. So if you have the time, be here at around 8pm. No more queuing.

    Martin Gonzales · July 8, 2012
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  • Mervin H.

    More cashier please.

    Mervin H · June 5, 2012
    Save
  • Alou V.

    Slow service!

    Alou Vergara · May 31, 2012
    Save
  • Franz M.

    Use the Express Service if have little concern to avoid long lines.

    Franz Maury · April 17, 2012
    Save

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