Globe Store

Mobile Phone Shop
2nd Flr, Greenbelt 4 (Makati Ave), 1200 Makati City, Makati City
Hours:
Likely open (See when people check in)

People tend to check in during these times:

  • Today
    • 10:00 AM–8:00 PM
  • Fri
    • 10:00 AM–9:00 PM
  • Sat–Sun
    • 10:00 AM–8:00 PM
  • Mon–Wed
    • 10:00 AM–8:00 PM
Credit Cards:
Yes (incl. American Express)
Wi-Fi:
Yes
6.3/10

Based on 602 votes

People like this place

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76 Tips

People talk about:

  • "I love their express service lane" (5 tips)
  • "Lots of people queuing up here. Don't forget to bring your..." (5 tips)
  • "More cashier" (3 tips)
  • James M.

    More cashier

    James M. · July 15, 2011
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  • Gelo

    Yall have a choice. Globes service will always screw you up

    Gelo · October 17, 2011
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  • Mary Anne Aica N.

    Very slow and very lousy service.. I'm seriously wondering why I put up with them..

    Mary Anne Aica N. · December 13, 2011
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  • Boying O.

    'tang inang customer service! @enjoyGlobe @talk2Globe

    Boying O. · July 21, 2013
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  • Ryan Joseph R.

    Service sucks. What's a business center for if you can't even talk to a person face-to-face to renew a postpaid contract?

    Ryan Joseph R. · January 4, 2013
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  • Winston

    For quick-kill concerns (Inquiries, phone set-up, promo registration and keywords), no need to queue. Just ask the customer service representatives on standby at the demo area. :)

    Winston · September 21, 2011
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  • Pat S.

    Long lines, but they are so QUICK, EFFECIENT and friendly here! it makes the waiting in line more tolerable and even pleasant at times.

    Pat S. · December 8, 2010
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  • @engraldrin

    SUZETTE is the BEST CSR. Worth the wait! QUALITY OF SERVICE INDEED!

    @engraldrin · June 18, 2011
    Save
  • Luigi V.

    If you want to apply for an iPhone 4s look for Sam fastest agent of globe in gb3

    Luigi V. · January 24, 2012
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  • Mary Anne Aica N.

    Be prepared to waste a of your day waiting for your number to be called since all employees are busy doing something else that isn't work-related

    Mary Anne Aica N. · December 13, 2011
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  • Valeen V.

    Assistance is the worst. Lines are too long and staff are not friendly at all. Bad bad bad service. Ugh.

    Valeen V. · July 1, 2013
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  • Charz M.

    Poor network, poor service, poor system. Why do I even bother.

    Charz M. · June 21, 2013
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  • BJ C.

    I had a great customer service here at Globe Greenbelt! Actually every branch! You people just need to know time management(know when and where is the least # if customer when it comes to days n time)

    BJ C. · April 9, 2013
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  • Justin J.

    The worst customer service. IN. THE. WORLD.

    Justin J. · April 2, 2013
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  • Lhon C.

    Personnels don't have a sense of urgency. They're like walking in the park while their customers are now walking dead waiting for so long!

    Lhon C. · March 16, 2013
    Save
  • Danica Ann H.

    Queuing is horrible! You need to allot hours if you're going to Customer Service.

    Danica Ann H. · January 27, 2013
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  • Zsams S.

    4 hours wait :(

    Zsams S. · January 3, 2013
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  • Will

    Service is fast but CSRs are cranky during later afternoons. Must be patient when dealing with them.

    Will · April 12, 2012
    Save
  • Celine I.

    queuing is terrible. 3 out of 5 csrs are available. business centers should be QA'd for service!!!

    Celine I. · January 30, 2012
    Save
  • Tina C.

    Extremely slow service. Their Express Service area is not even manned. So what Express Service are they talking about?

    Tina C. · September 20, 2011
    Save
  • Mark Jhonas D.

    Super VIP treatment. I dnt need to ask them anymore. They would just do it for you. =)

    Mark Jhonas D. · February 28, 2011
    Save
  • Jay L.

    Slow, very slow service here!

    Jay L. · November 8, 2010
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  • Nikki Sienna S.

    Worst customer service. It will take you 40mins to an hour to pay your bills.

    Nikki Sienna S. · January 13
    Save
  • Leanne D.

    express lane here will take you about 2hrs waiting..too bad!!

    Leanne D. · July 3, 2013
    Save
  • Nicole S.

    Worth the wait! :) we wairwd for more than 4 hours!!! :)

    Nicole S. · December 16, 2012
    Save
  • MiDuane b.

    dont be shy to ask, esp they have the most accommodating and costumer service rep :D

    MiDuane b. · March 28, 2012
    Save
  • Booch P.

    Approachable staffs

    Booch P. · October 7, 2011
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  • Hazel M.

    They should have a designated personnel to accommodate new accounts. Express service? They would just give you a form to be filled out then your ask to go to customer service line for your qualms.

    Hazel M. · June 28, 2011
    Save
  • Charisse S.

    Blackberry iphone, ipad and google phones can be found here.

    Charisse S. · April 15, 2011
    Save
  • Louie Andrew C.

    If you only have a petty complaint about Globe's services, you do not need to get a queuing number. Just proceed to their Express Service desk.

    Louie Andrew C. · January 21, 2011
    Save
  • Chad C.

    Try other branch customer service here sucks!

    Chad C. · 1 day ago
    Save
  • Kathleen A.

    If you're coming here & you need to line up at the customer service, be prepared to wait a looong time. It's best to come here right before it opens at 11 am to avoid the long line and the long wait.

    Kathleen A. · February 8
    Save
  • Paulo C.

    Bullshit. Period

    Paulo C. · January 13
    Save
  • Mike C.

    Gave up waiting and going to a kiosk for a SIM. It's ridiculous how freaking slow their CS is.

    Mike C. · December 20, 2013
    Save
  • Mike C.

    Friendly, helpful staff. But takes FOREVER to get anything done.

    Mike C. · December 20, 2013
    Save
  • Rico N.

    Been here before it opened.. 2hrs later im still waiting.. wlang systema! Mukang 3months preggy pa un "Globe blue girl" nila sa laki ng tyan!

    Rico N. · December 14, 2013
    Save
  • Kooz T.

    Super slow service. If u dont wanna ruin your day. Pay in other branches.

    Kooz T. · December 12, 2013
    Save
  • Richard B.

    If you get "No Service", don't assume your line was cut even if you haven't paid for months. Turn off then on your phone to check. Huwag ako gayahin na nagmadali to a Globe Store to pay 😳

    Richard B. · December 5, 2013
    Save
  • Black B.

    Super slow as well as their signal 😡😡😡

    Black B. · November 30, 2013
    Save
  • Black B.

    Slow as USSUAL! Haist!

    Black B. · October 22, 2013
    Save
  • Ian G.

    Crappy service as usual. Globe has its special way of stretching its customers' patience. Good job Globe.

    Ian G. · October 10, 2013
    Save
  • Ritz Einne H.

    The updated systems are very slow. Took an hour to change the freebies of my plan and to replace a lost sim.

    Ritz Einne H. · September 18, 2013
    Save
  • Cheryl V.

    You have no choice but to really wait for your turn. :-( that's the way it is..

    Cheryl V. · September 10, 2013
    Save
  • Maria Judessa B.

    Competent, efficient and friendly staff here:-)

    Maria Judessa B. · September 1, 2013
    Save
  • Exchan L.

    I commend Ms. Grace Latina for doing her best effort for my blackberry. She's the only one who able to manage my mobile hotspot. Thank YOU!!!

    Exchan L. · July 31, 2013
    Save
  • jeprox

    how could you fail at manning self service? talo pa kayo ng mangfifishball.

    jeprox · July 22, 2013
    Save
  • Eric R.

    Supa peak store, so many customer waiting

    Eric R. · July 2, 2013
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  • Glenn Jeric

    Bagong renovate yung store pero yung service kagaya pa rin ng dati. Super bagal... 😐

    Glenn Jeric · June 29, 2013
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  • wilbert q.

    Wala silang sense of urgency. May system pero mabagal ung gumagamit ng apps nila. Lol

    wilbert q. · September 2, 2011
    Save
  • Эдуард С.

    Нужно приходить утром. Потом очереди.

    Эдуард С. · January 8
    Save

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