Grand Hyatt New York

Grand Hyatt New York

Hotel and Event Space
Midtown East, New York
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7.8/10
737
ratings
  • Catie W.
    "Upgrade to grand club, it's worth it!"(3 Tips)
    Jaunted
    "Nice alternative to the crap in Grand Central Station"(3 Tips)
    Rima B.
    "Luggage storage is $3 per item!"(2 Tips)
    Loa
    "... huge and gorgeous; and perfect for working and relaxing. 24/7 Market inside is very..."(18 Tips)
178 Tips and reviews
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  • Jetset Extra
    Jetset ExtraMay 18, 2015
    The Grand Club, on the 16th floor of the hotel, has indoor and outdoor seating, where guests can work or socialize while having breakfast or early evening hors d’oeuvres. Read more
  • Gayla Y.
    Gayla YaffaApril 15, 2015
    Been here 100+ times
    16th floor concierge lounge has some tasty food. Morning breakfast is fantastic! Come early to beat the rush. The evening meal is even better! The staff is friendly and helpful.
  • Randy C.
    Randy CollignonFebruary 27, 2011
    Been here 5+ times
    If you're staying at the Grand Hyatt, a good place to eat is fairly cheap is Everyday Gourmet Deli at E. 41st St and Lexington. Great hot bar, pizza, and sandwiches made to order. Bananas 2 for $1.00!
  • Lily J.
    Lily JungJuly 4, 2013
    Great hotel. It is connected to Grand Central Terminal which is great for the constant rain that we have been getting. Grand central also has a good market which sells milk and fruit.
  • David T.
    David Turing GorisApril 4, 2015
    The location of this hotel is superb, you will always know your way back via metro. It seems it has been remodeled and looks awesome. The wifi was free and worked fine
  • Al F.
    Al FolsomAugust 14, 2014
    Restauant for breakfast is relatively small for this size hotel - and there's always a line and wait. Go to the market fresh across the lobby, which is open 24/7.
    Upvoted Oct 1
  • Jess S.
    Jess SNovember 3, 2012
    Stayed 2 days during #Sandy. Pleasantly surprised by gorgeous remodel, nice staff. Great room. (except for wifi which was down for most of day #2)
  • Matt P.
    Matt PallattMarch 6, 2013
    Been here 5+ times
    Reasonably priced rooms; charged through the nose for EVERYTHING else. Definitely a business type place rather than leisure. Free wi-fi doesn't live here; unless you use the access code 'lobby'. Boom.
  • Aash S.
    Aash ShravahMay 7, 2012
    Been here 5+ times
    If you have not seen this hotel recently...you really should! The lobby is revamped and the rooms look great! Bathroom is a little small but the decor and ambiance is nice!
  • Federico A.
    Federico AlvarezFebruary 20, 2013
    Grand Hyatt New York is a great place to stay! Is located near to interesting attractions in the city. In rooms you'll find everything you need for your convenience. Wi-Fi is not for free.
  • Loa
    LoaAugust 8, 2013
    The lobby is huge and gorgeous; and perfect for working and relaxing. 24/7 Market inside is very convenient. Location is perfect.
  • Stina P.
    Stina P.October 10
    beautifully classic rooms with dark features and designs, this is a tasteful New York hotel choice and very centrally located
  • Beth M.
    Beth McMahonDecember 26, 2015
    Sits right on top of Grand Central so there is a lot to do right below the hotel. Staff is very nice and room was large - for NYC!
  • Evelyn M.
    Evelyn Martin-SmithDecember 3, 2012
    Everyone employee is very pleasant and friendly. I recommend to anyone coming in from out of town, close to subway and shopping centers.
  • Nate R.
    Nate RiggsMay 23, 2014
    Lounge on the first floor is a really cool place to grab a night cap. Good scotch selection and tasty small plates.
  • Michael P.
    Michael PacholecApril 2, 2014
    Good pizza and soup. Take it to your room. There are lighter options like yogurt and salads. Open late got mine at 11pm
  • The Capital Grille
    The Capital GrilleSeptember 17, 2013
    Just steps away from Grand Central Terminal, this hotel boasts an ideal Manhattan location. Park Avenue, Fifth Avenue, Central Park, Times Square & Broadway theaters are only a short stroll away.
  • That M.
    That MarikaApril 18, 2012
    P.S. Lights turn off every hour... sometimes it seems every 15-30 mintues. Many times I was showering and the lights went out during which makes it inconvenient because you then have to get out.
  • Keepitmoving T.
    Keepitmoving T.December 18, 2015
    The staff here are great! Very accommodating some rooms are really fabulous in here, totally unexpected in the suites.
  • Todd C.
    Todd CarpenterJanuary 15, 2013
    Take a picture of you room number with your smartphone. That way you don't have to remember it at midnight.
  • Thomas T.
    Thomas TaylorSeptember 7, 2011
    Been here 10+ times
    Most of the renovation is done and the newly done-up rooms are contemporary and look great. The last of the renovation should be completed in mid-October.
  • Rima B.
    Rima BatalSeptember 15, 2014
    Nice central hotel but busy due to grand central location but convenient for walking to main attractions. Do not order water in room service it's $12 for a 1L bottle. Luggage storage is $3 per item!
  • AJ P.
    AJ ParkerMay 7, 2012
    I loved my stay here. The beds were comfortable, the sheets smelled clean and the store downstairs had Dr Pepper.
  • DHR.com
    DHR.comApril 15, 2013
    This is a great hotel for your business travels. A perfect fit for meetings and special events.
  • Crawford M.
    Crawford McCartyNovember 8, 2012
    Nice hotel and great location, but I don't understand having to pay $15 for the basic (read:slow) wifi per day.. I think it's time to stop considering wifi a luxury, I've got work to do.
  • David L.
    David LaffertyNovember 29, 2011
    Been here 10+ times
    The renovations are done and the hotel is beautiful!! There's a Club Lounge with an outdoor balcony. Day and night difference since the upgrade.
  • Anya B.
    Anya BratchikovaJanuary 2, 2015
    Great place to stay in New York! Good service and everything is very close to the hotel!
  • Jaunted
    JauntedApril 13, 2010
    Head up the escalators and to the right of reception you'll find MARKET, a new 24/7 grab-n-go food spot. Nice alternative to the crap in Grand Central Station
  • Caroline
    CarolineOctober 21, 2010
    The Market in the lobby is a great place to grab something to eat. Their quiches (from Les Tartes de Francoise) are amazing!
  • Jamie C.
    Jamie CahiwatMay 25, 2011
    Been here 5+ times
    Great meeting facilities and top notch staff. I'm definitely looking this place up first for all future meetings and events.
  • Catherine C.
    Catherine CardenasAugust 27, 2011
    Great location! Close to shops, and even a 24-hour pharmacy! DEFINITELY stay here if you get the chance!
  • Jen14221
    Jen14221May 4, 2011
    Been here 100+ times
    Cool hotel, nice staff, clean rooms. They're renovating so things are a little crazy right now. Be patient!
  • Tiffany A.
    Tiffany AndersonAugust 29, 2013
    If you're ever stranded in the city, with no good options to use the "little girls/boys" room, go to the nearest 3 or 4 star hotel lobby. Their facilities are top rate. IJS
  • 🔰 Uzay☕ .
    🔰 Uzay☕ 🎆"GlassChild"👑April 3, 2015
    Been here 10+ times
    Now they have a free WI-FI... Gorgeous hotel, great location, awesome lobby...
  • Lindsey H.
    Lindsey HoganFebruary 14, 2015
    Relatively good sized rooms (for Manhattan) and a nice upper floor gym.
  • Robert H.
    Robert HodgeJanuary 31, 2013
    Wireless is free, despite what others say. Just login to wireless with the password "lobby". It's all good!!
  • Ignacio
    IgnacioMarch 16, 2015
    Rooms are small, like in almost every hotel in Manhattan, but they have a nice decor. The lobby looks good.
  • dnlpc
    dnlpcDecember 5, 2013
    Great location. Outstanding guest service. Wifi bandwidth needs to be upgraded.
  • James C.
    James CrenshawJune 23, 2013
    Been here 5+ times
    We had a good, if brief, time here. Most of the posted tips here are positive, a few negative ones we found no evidence of being true while here.
  • Kathy
    KathyOctober 30, 2013
    Been here 5+ times
    Download their iPhone app to request amenities delivered to your room
  • Nik W.
    Nik WilliamsonNovember 29, 2011
    Veronica with guest services really made this trip special for us. Make sure you say hi to her once you get up the escalator.
  • River G.
    River GoDecember 21, 2012
    Been here 5+ times
    The location and place is just fantastic. Everything is so gorgeous
  • Reuters Business Traveller
    To leave a comment or learn more about this hotel, visit the Reuters Business Traveller page. http://travel.uk.reuters.com/locations/new-york/hotels/grand-hyatt-new-york
  • Josh L.
    Josh LaboveAugust 31, 2015
    Luggage storage is $3 per bag, but waved for Hyatt Platinum and Diamond Gold Passport members.
  • Catie W.
    Catie WalshJanuary 9, 2013
    Hotel is looking great since the remodel. Upgrade to grand club, it's worth it!
  • Ami K.
    Ami KunoJuly 5, 2010
    Been here 5+ times
    I recommend this hotel. Great access to anywhere!!! Lately they opened a store where you can grab foods, open 6-23 :)
  • Angela B.
    Angela BrayMay 7, 2010
    Had an excellent stay! Everything was so convenient, and did not need to go far for anything. The hotel was huge and busy, but exciting!
  • New Era Pinstripe Bowl
    New Era Pinstripe BowlDecember 7, 2011
    Run into your favorite players from the New Era Pinstripe Bowl at the Official Big East team headquarter hotel! Watch the game live on Dec. 30 at Yankee Stadium.
  • Jarrett P.
    Jarrett PaytonFebruary 2, 2014
    Such a great hotel. In walking distance to everything in midtown.
  • Tracy H.
    Tracy HugginsJanuary 27, 2013
    Been here 5+ times
    Make sure you get access to the Grand Club on the 16th floor!
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