Grand Hyatt New York

Grand Hyatt New York

Hotel and Event Space
Midtown East, New York
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7.8/10
773
ratings
  • Catie W.
    "Upgrade to grand club, it's worth it!"(3 Tips)
    Jaunted
    "Nice alternative to the crap in Grand Central Station"(3 Tips)
    Rima B.
    "Luggage storage is $3 per item!"(2 Tips)
    Loa
    "... huge and gorgeous; and perfect for working and relaxing. 24/7 Market inside is very..."(18 Tips)
181 Tips and reviews
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  • Jetset Extra
    Jetset ExtraMay 18, 2015
    The Grand Club, on the 16th floor of the hotel, has indoor and outdoor seating, where guests can work or socialize while having breakfast or early evening hors d’oeuvres. Read more
  • Gayla Y.
    Gayla YaffaApril 15, 2015
    Been here 100+ times
    16th floor concierge lounge has some tasty food. Morning breakfast is fantastic! Come early to beat the rush. The evening meal is even better! The staff is friendly and helpful.
  • David T.
    David Turing GorisApril 4, 2015
    The location of this hotel is superb, you will always know your way back via metro. It seems it has been remodeled and looks awesome. The wifi was free and worked fine
  • Randy C.
    Randy CollignonFebruary 27, 2011
    Been here 5+ times
    If you're staying at the Grand Hyatt, a good place to eat is fairly cheap is Everyday Gourmet Deli at E. 41st St and Lexington. Great hot bar, pizza, and sandwiches made to order. Bananas 2 for $1.00!
  • Lily J.
    Lily JungJuly 4, 2013
    Great hotel. It is connected to Grand Central Terminal which is great for the constant rain that we have been getting. Grand central also has a good market which sells milk and fruit.
  • Al F.
    Al FolsomAugust 14, 2014
    Restauant for breakfast is relatively small for this size hotel - and there's always a line and wait. Go to the market fresh across the lobby, which is open 24/7.
  • Jess S.
    Jess SNovember 3, 2012
    Stayed 2 days during #Sandy. Pleasantly surprised by gorgeous remodel, nice staff. Great room. (except for wifi which was down for most of day #2)
  • Matt P.
    Matt PallattMarch 6, 2013
    Been here 5+ times
    Reasonably priced rooms; charged through the nose for EVERYTHING else. Definitely a business type place rather than leisure. Free wi-fi doesn't live here; unless you use the access code 'lobby'. Boom.
  • Hanna B.
    Use hashtag #LivingGrandNYC in the caption of your public Instagram and Twitter posts to unlock their killer restaurant special offers on drinks and dining in New York Central 🙌🏼🥃🥞🥓🙏🏻🙈
  • Aash S.
    Aash ShravahMay 7, 2012
    Been here 5+ times
    If you have not seen this hotel recently...you really should! The lobby is revamped and the rooms look great! Bathroom is a little small but the decor and ambiance is nice!
  • Federico A.
    Federico AlvarezFebruary 20, 2013
    Grand Hyatt New York is a great place to stay! Is located near to interesting attractions in the city. In rooms you'll find everything you need for your convenience. Wi-Fi is not for free.
  • Loa
    LoaAugust 8, 2013
    The lobby is huge and gorgeous; and perfect for working and relaxing. 24/7 Market inside is very convenient. Location is perfect.
  • Stina P.
    Stina P.October 10, 2016
    beautifully classic rooms with dark features and designs, this is a tasteful New York hotel choice and very centrally located
  • Beth M.
    Beth McMahonDecember 26, 2015
    Sits right on top of Grand Central so there is a lot to do right below the hotel. Staff is very nice and room was large - for NYC!
  • Nate R.
    Nate RiggsMay 23, 2014
    Lounge on the first floor is a really cool place to grab a night cap. Good scotch selection and tasty small plates.
  • Evelyn M.
    Evelyn Martin-SmithDecember 3, 2012
    Everyone employee is very pleasant and friendly. I recommend to anyone coming in from out of town, close to subway and shopping centers.
  • Michael P.
    Michael PacholecApril 2, 2014
    Good pizza and soup. Take it to your room. There are lighter options like yogurt and salads. Open late got mine at 11pm
  • The Capital Grille
    The Capital GrilleSeptember 17, 2013
    Just steps away from Grand Central Terminal, this hotel boasts an ideal Manhattan location. Park Avenue, Fifth Avenue, Central Park, Times Square & Broadway theaters are only a short stroll away.
  • Keepitmoving T.
    Keepitmoving T.December 18, 2015
    The staff here are great! Very accommodating some rooms are really fabulous in here, totally unexpected in the suites.
  • That M.
    That MarikaApril 18, 2012
    P.S. Lights turn off every hour... sometimes it seems every 15-30 mintues. Many times I was showering and the lights went out during which makes it inconvenient because you then have to get out.
  • Todd C.
    Todd CarpenterJanuary 15, 2013
    Take a picture of you room number with your smartphone. That way you don't have to remember it at midnight.
  • Thomas T.
    Thomas TaylorSeptember 7, 2011
    Been here 10+ times
    Most of the renovation is done and the newly done-up rooms are contemporary and look great. The last of the renovation should be completed in mid-October.
  • Rima B.
    Rima BatalSeptember 15, 2014
    Nice central hotel but busy due to grand central location but convenient for walking to main attractions. Do not order water in room service it's $12 for a 1L bottle. Luggage storage is $3 per item!
  • AJ P.
    AJ ParkerMay 7, 2012
    I loved my stay here. The beds were comfortable, the sheets smelled clean and the store downstairs had Dr Pepper.
  • DHR.com
    DHR.comApril 15, 2013
    This is a great hotel for your business travels. A perfect fit for meetings and special events.
  • Crawford M.
    Crawford McCartyNovember 8, 2012
    Nice hotel and great location, but I don't understand having to pay $15 for the basic (read:slow) wifi per day.. I think it's time to stop considering wifi a luxury, I've got work to do.
  • Anya B.
    Anya BratchikovaJanuary 2, 2015
    Great place to stay in New York! Good service and everything is very close to the hotel!
  • David L.
    David LaffertyNovember 29, 2011
    Been here 10+ times
    The renovations are done and the hotel is beautiful!! There's a Club Lounge with an outdoor balcony. Day and night difference since the upgrade.
  • Caroline
    CarolineOctober 21, 2010
    The Market in the lobby is a great place to grab something to eat. Their quiches (from Les Tartes de Francoise) are amazing!
  • Jamie C.
    Jamie CahiwatMay 25, 2011
    Been here 5+ times
    Great meeting facilities and top notch staff. I'm definitely looking this place up first for all future meetings and events.
  • Jaunted
    JauntedApril 13, 2010
    Head up the escalators and to the right of reception you'll find MARKET, a new 24/7 grab-n-go food spot. Nice alternative to the crap in Grand Central Station
  • 🔰 Uzay☕ .
    🔰 Uzay☕ 🎆"GlassChild"👑April 3, 2015
    Been here 10+ times
    Now they have a free WI-FI... Gorgeous hotel, great location, awesome lobby...
  • Tiffany A.
    Tiffany AndersonAugust 29, 2013
    If you're ever stranded in the city, with no good options to use the "little girls/boys" room, go to the nearest 3 or 4 star hotel lobby. Their facilities are top rate. IJS
  • Catherine C.
    Catherine CardenasAugust 27, 2011
    Great location! Close to shops, and even a 24-hour pharmacy! DEFINITELY stay here if you get the chance!
  • Jen14221
    Jen14221May 4, 2011
    Been here 100+ times
    Cool hotel, nice staff, clean rooms. They're renovating so things are a little crazy right now. Be patient!
  • Lindsey H.
    Lindsey HoganFebruary 14, 2015
    Relatively good sized rooms (for Manhattan) and a nice upper floor gym.
  • James C.
    James CrenshawJune 23, 2013
    Been here 5+ times
    We had a good, if brief, time here. Most of the posted tips here are positive, a few negative ones we found no evidence of being true while here.
  • Ignacio
    IgnacioMarch 16, 2015
    Rooms are small, like in almost every hotel in Manhattan, but they have a nice decor. The lobby looks good.
  • dnlpc
    dnlpcDecember 5, 2013
    Great location. Outstanding guest service. Wifi bandwidth needs to be upgraded.
  • Kathy
    KathyOctober 30, 2013
    Been here 5+ times
    Download their iPhone app to request amenities delivered to your room
  • Catie W.
    Catie WalshJanuary 9, 2013
    Hotel is looking great since the remodel. Upgrade to grand club, it's worth it!
  • River G.
    River GoDecember 21, 2012
    Been here 5+ times
    The location and place is just fantastic. Everything is so gorgeous
  • Josh L.
    Josh LaboveAugust 31, 2015
    Luggage storage is $3 per bag, but waved for Hyatt Platinum and Diamond Gold Passport members.
  • Reuters Business Traveller
    To leave a comment or learn more about this hotel, visit the Reuters Business Traveller page. http://travel.uk.reuters.com/locations/new-york/hotels/grand-hyatt-new-york
  • Jarrett P.
    Jarrett PaytonFebruary 2, 2014
    Such a great hotel. In walking distance to everything in midtown.
  • Nik W.
    Nik WilliamsonNovember 29, 2011
    Veronica with guest services really made this trip special for us. Make sure you say hi to her once you get up the escalator.
  • Ami K.
    Ami KunoJuly 5, 2010
    Been here 5+ times
    I recommend this hotel. Great access to anywhere!!! Lately they opened a store where you can grab foods, open 6-23 :)
  • Ryan J.
    Ryan JohnsonSeptember 19, 2012
    For the price, I expected the room to be a little nicer. Bathroom is extremely small and television is fuzzy. If you're going to pay this much, I'd recommend the Gansevoort Park.
  • Robert H.
    Robert HodgeJanuary 31, 2013
    Wireless is free, despite what others say. Just login to wireless with the password "lobby". It's all good!!
  • Angela B.
    Angela BrayMay 7, 2010
    Had an excellent stay! Everything was so convenient, and did not need to go far for anything. The hotel was huge and busy, but exciting!
  • Tracy H.
    Tracy HugginsJanuary 27, 2013
    Been here 5+ times
    Make sure you get access to the Grand Club on the 16th floor!
  • Carlos T.
    Carlos TorresSeptember 26, 2011
    Really nice rooms. Very up to date and conveniently located above Grand Central.
  • Martin M.
    Martin MalmstromOctober 12, 2011
    Been here 50+ times
    Very tasty macaroons available in the Market. Small box is $4.90 (I think).
  • New Era Pinstripe Bowl
    New Era Pinstripe BowlDecember 7, 2011
    Run into your favorite players from the New Era Pinstripe Bowl at the Official Big East team headquarter hotel! Watch the game live on Dec. 30 at Yankee Stadium.
  • Jeremiah K.
    Jeremiah KempFebruary 21, 2011
    The toilets have such a vigorous flow of water and suction, I would be afraid to leave small children unattended with it.
  • The New York Daily News
    PHOTO: Dwight and Mamie Eisenhower celebrate his 1952 Presidential win at the Commodore, now the Grand Hyatt, at the link! Read more
  • Craig B.
    Craig BallOctober 2, 2011
    Been here 10+ times
    Handsome renovation of rooms, but no outlets at the desk. Plan to work in bed as plenty of bedside plugs (finally)!
  • Gabriel M.
    Gabriel MarcheziniAugust 20, 2014
    Beautiful facade, imponent hall, very high price, very small bedrooms, very expensive paid internet, nothing in the small fridge. Much glamour before to much deception right into the bedroom.
  • Steve-O
    Steve-OJune 7, 2013
    My tip is ... stay here. It's awesome and central to everything.
  • Rima B.
    Rima BatalSeptember 15, 2014
    The market in the lobby serves coffee and snacks and open 24 hours
  • Naomi
    NaomiOctober 20, 2011
    Ask for a renovated room. Nice location. Next to Grand Central Station.
  • John S.
    John StapletonFebruary 23, 2012
    Best public bathroom in the area. Clean and comfortable to poop in.
  • Jan D.
    Jan De BelserMarch 17, 2013
    Ask for a room close to the lobby. Free WiFi from the lobby reaches your room.
  • Lisa L.
    Lisa LSeptember 25, 2014
    Great place to use the bathroom or relax in between tourist destinations.
  • Ed K.
    Ed KaczmarekNovember 6, 2012
    Been here 5+ times
    Great Fitness Center on top floor - well equipped
  • Javier R.
    Javier RobledoAugust 28, 2011
    And very professional staff, specially the blonde girl working on the recepción.
  • The New York Daily News
    The New York Daily NewsNovember 3, 2010
    PHOTO: One of the longest living human beings, Zaro Aga of Turkey was estimated to be 157 at his death. See this picture from 1930 of Aga at the Commodore Hotel, now the Grand Hyatt, at the link! Read more
  • Christopher
    ChristopherJuly 9, 2015
    crowded. like in cueing to store ur luggage (3$ a pop).
  • William H.
    William Holla Esq.May 27, 2010
    This place is awesome the guy Richard at the front door can get you a cab in seconds and they just redone the hotel and it's fantastic
  • Andrew K.
    Andrew KonomanyiApril 29, 2016
    Andrew Konomanyi is a business professional who has been offering his skills as an entrepreneur to businesses all over the globe.
  • Tommy E.
    Tommy EdwardsAugust 15, 2015
    Been here 10+ times
    Convenient location in Midtown Manhattan, adjacent to Grand Central Station...
  • Maja I.
    Maja IngemanFebruary 26, 2014
    Been here 5+ times
    Shabby bathtub (chipped enamel), no bathroom garbage can, mediocre service in the lobby. Seems the hotel focuses on tech pizzazz (an app, 4sq special) to make up for aging facilities.
  • Stephanie F.
    Stephanie FoisApril 25, 2013
    Wifi password is LOBBY for those wanting to use the Internet! Worked well for my iPhone, haven't tried on my computer yet.
  • Mark I.
    Mark IliffeDecember 4, 2013
    Better be rocking diamond status or have a real deep pocket. Either way. It's just worth it.
  • willou
    willouMarch 31, 2012
    Been here 10+ times
    Spacious rooms and market are great but staff and room cleaning are a HUGE disappointment. They are rude and my wasn't really clean during my 6 nights stay...
  • TheWineSnob
    TheWineSnobJuly 18, 2010
    Been here 5+ times
    great hotel, had an excellent time with the family. Beds could use updating, and we learned renovations are imminent.
  • Jim C.
    Jim CJune 13, 2012
    Best place for an unhassled smoke... 2nd floor, Vanderbilt Ave taxi entrance
  • Reuters Business Traveller
    Ten to 2,500 guests can be catered for here, plus find a full-service business centre with 24-hour access.
  • Pavlos P.
    Pavlos PanteliadisAugust 21, 2016
    The room was as expected. But after paying 300$ a night you would expect that breakfast would be included in the price.
  • Kenny L.
    Kenny LeeMay 4, 2014
    Been here 5+ times
    Location is really good.
  • Tammie N.
    Tammie NashAugust 17, 2011
    Been here 10+ times
    The Market Pizza is delish! Oh, and it's even better in the wee hours of the night!
  • Sean C.
    Sean CarpenterJanuary 17, 2013
    Been here 10+ times
    "It's a long way to the top if you want to rock & roll" 34th floor then turn left
  • Hazel D.
    Hazel Dela CruzDecember 4, 2012
    Decent sized rooms. Couple essentials not available: ironing board and full length mirror.
  • Rodrigo S.
    Rodrigo SongJanuary 5, 2015
    Excellent price and localization. The room is OK.
  • Alex R.
    Alex RSeptember 5, 2013
    If you need to Grand Central you can do it from the hotel without needing to go outside.
  • Ru L.
    Ru LuSeptember 4, 2014
    Beautiful bar and lobby. Geared toward business ppl.
  • Rebecca W.
    Rebecca WDecember 1, 2015
    One of the best public bathrooms around ;)
  • Jacob R.
    Jacob RosenbergApril 4, 2015
    Recent renovation finally fixed up the rooms. Bathrooms still small and service still hit and miss but at least the space looks great. Don't eat here.
  • Thelma C.
    Thelma CorrêaMay 5, 2012
    Been here 10+ times
    Great quiche!!! Try the spinach...
  • Alex R.
    Alex RavenelNovember 14, 2015
    Massive Midtown business hotel, for all the good and bad that implies.
  • Michelle
    MichelleSeptember 13, 2011
    Been here 10+ times
    The pizza might be delish, but you know you'd rather be drinking wine.
  • Tara C.
    Tara CathrynApril 4, 2012
    Been here 5+ times
    Best place to hitch a cab. Fast and easy.
  • That M.
    That MarikaApril 18, 2012
    Worst place I have ever stayed at. Rooms are small and dirty, the front desk people lie and one was condescending, and they purposely overbook & cram people in single rooms when you booked a double.
  • Philippa W.
    Philippa WadsworthAugust 12, 2012
    Been here 5+ times
    Great hotel! Clean. Nice rooms!
  • Caleb K.
    Caleb KFebruary 16, 2012
    Rooms are nice, but be prepared to wait about 10 mins for hot water if you stay on a high floor.
  • River G.
    River GoDecember 22, 2012
    Been here 5+ times
    everything's just perfect!!!
  • Dale D.
    Dale DarlingMarch 2, 2013
    Been here 25+ times
    Don't miss the floating head in the lobby!
  • Rob M.
    Rob MacCormickFebruary 26, 2011
    Rooms recently renovated, just smile when checking in.
  • Javier R.
    Javier RobledoAugust 28, 2011
    Great hotel, lack of having a free WiFi connection...
  • Christopher A.
    Christopher AxenhornApril 27, 2012
    Nice and clean hotel, damn expensive WiFi!
  • Raymond K.
    Raymond KoningAugust 12, 2012
    Been here 5+ times
    Fijn hotel, kleine badkamers maar prima comfort en indrukwekkende hal. Ontbijt veel te duur. Tip 2: ga naar Scotty's Diner, tussen 39th en 40th street. Prima eggs en redelijke koffie voor weinig!
  • Atrévete Solo, S.A. - Viajes Singles | Solteros
    Reservad una habitación superior a la planta 30, con acceso vip en el ascensor. Disfrutaréis de la más glamurosa vista de NY. La cúpula del edificio Chrysler desde la cristalera de la habitación.
  • Roland A.
    Roland ArensFebruary 20, 2011
    Vor drei Jahren gab's noch eines der besten Frühstücksbuffets weit und breit. Jetzt nur noch à la carte: zu teuer und wenig nachhaltig.
  • Nurdan H.
    Muhteşem ve merkezi bir otel Herdaim favorimdir..
  • Fernando C.
    Fernando CaballeroDecember 17, 2014
    Moderno, grandes zonas comunes, muy buena atención, aunque alguna de las habitaciones son demasiado pequeñas.
  • SB
    SBAugust 9, 2014
    Been here 5+ times
    Temiz,rahat,görevliler ilgili ve en önemlisi merkeze yakın :)
  • veolnet
    veolnetNovember 8, 2014
    No vale lo que cuesta, habitaciones austeras, edificio es viejo y ruidoso de noche, bien por el servicio al cliente, wifi bien, gran ventaja es su ubicación que te conecta con cualquier lugar en NYC
  • Marisa B.
    Marisa BourreMarch 5, 2014
    Excelente atención ubicación muy bueno recomendable
  • Erika
    ErikaMay 23, 2015
    Been here 10+ times
    Excelente localização, acomodações e atendimento!
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