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Greyhound Bus

Greyhound Bus Lines

Bus Line and Bus Station
South Loop, Chicago
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4.8/10
116
ratings
  • Yana
    "Buy tickets online, it's cheaper"(3 Tips)
    Kevin D.
    "Always upgrade to the express buses!"(2 Tips)
    Donal R.
    "My favorite meal here is the double cheeseburger with fries!"(2 Tips)
    Steve W.
    "If you have a layover, grab something to eat in the snack bar."(3 Tips)
66 Tips and reviews
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  • David T.
    David ThomasOctober 18, 2015
    Absolute chaos. The staff are unfriendly and not helpful at all. Our tickets were never scanned and no one seemed to know what they were doing. I hope we're on a bus to the right place.
  • Jaye M.
    Jaye MoníOctober 11, 2015
    Been here 10+ times
    This Greyhound station scares me a little. It's always dark & dirty looking. Bums all around the place. Bathrooms are gross. I've seen much better Greyhound stations
  • Nicole S.
    Nicole ScruggsSeptember 11, 2015
    It was cold and a bumpy uncomfortable ride
  • Yana
    YanaAugust 13, 2015
    Buy tickets online, it's cheaper
  • Larry H.
    Larry HughesMarch 7, 2015
    the attendants have a cranky attitude to even old people, no smiles, Your the problem attitude, If you call for baggage or claims you will not get through at all. you would be treated better by a pimp
  • Larry H.
    Larry HughesMarch 7, 2015
    the chairs are rod iron mesh..so you hurt when you sit, and unmovable so your literaly fighting elbows. the vending machine is outragious,...pay the extra 50 bucks and take Amtrack
  • Larry H.
    Larry HughesMarch 7, 2015
    the bathrooms are nasty, the food is nasty and expensive, a cup of tea is 2bucks...so just imagine the rest. 8 dollars for a chip beef sandwhich which is usually dry and tasteless.
  • Larry H.
    Larry HughesMarch 7, 2015
    you be better off on Megabus. no cancellations. this place is vile. the people butt in line, and if too many are in line they only let them on and leave you behind if you dont stand for hours waiting
  • Jay G.
    Jay GermanyNovember 27, 2014
    Headed out y'all be safe
  • Lee
    LeeOctober 9, 2014
    Been here 25+ times
    #milwaukeebound
  • John K.
    John KlimowskiMay 2, 2014
    Natural cut fries... Awesome!
  • kristen l.
    kristen loperDecember 24, 2013
    If you're lucky, you'll see some Amish women in their somber Holly Hobby bonnets, dresses, and 60's era Samsonite. Try sneakily photoing them to steal their souls, then post the pix on Instagram!
  • kristen l.
    kristen loperDecember 24, 2013
    Buy your ticket online and print it when you get there, use the bathroom before getting to the station, and bring your own snacks & drinks. Bring book to read while you wait. Perfectly fine.
  • Pamela G.
    Pamela GryszkoDecember 19, 2013
    Scariest place ever. Like a different world.
  • Steve W.
    Steve WhisenantNovember 21, 2013
    If you have a layover, grab something to eat in the snack bar. The seats are more comfortable than the terminal ones.
  • Chris S.
    Chris SOctober 26, 2013
    Been here 5+ times
    Bring snacks! Overpriced cafe but overall nice space . KEEP YOUR DAM KIDS QUIET!
  • Streetkred M.
    Streetkred McKreiderSeptember 16, 2013
    Nice facility, but horrible customer service. I will probably pay the $30 extra to fly, just to not deal with the bad attitudes.
  • Itzel G.
    Itzel GuadarramaAugust 18, 2013
    Been here 10+ times
    Onces again people need someone in Spanish....
  • Byron D.
    Byron DuranJuly 17, 2013
    Been here 5+ times
    Wait until your ticket number is called instead of making a line, just for the heck of it..you look ridick
  • Katherine H.
    Katherine HallmonJuly 8, 2013
    A little more rachaet then Union Station but definitely more affordable. Pick your buses wisely.
  • Tippy C.
    Dirty bathroom bring sanitizer. Otherwise wifi is awesome
  • Evelyn T.
    Evelyn TaylorMay 8, 2013
    The people that work at this particular station are rude as hell yall! Take the Mega if you can, their osome and cheaper!
  • Meg M.
    Meg McCartApril 19, 2013
    Best people watching in town.
  • Hector M.
    Hector MurilloApril 10, 2013
    The coke is fire.
  • My-Phuong L.
    My-Phuong LyFebruary 18, 2013
    If you're ready for mechanical breakdowns, poor service, arrival/departure times not guaranteed, then the greyhound is an affordable choice.
  • Canadian Bible Society
    Canadian Bible SocietyFebruary 18, 2013
    Been here 10+ times
    Loving the express bus that leaves at 12:01am to Toronto. Free wi-fi and no transfers. ;-)
  • Caleb H.
    Caleb HawkinsFebruary 15, 2013
    If you're trying to get somewhere on time without an hour delay then this isn't the place for you!! I hate you greyhound. Hate
  • EL Penetrador 🍒 F.
    This place is nasty. They molest your luggage and the soda machine dispenses something other than what you selected. Did I mention rude employees?
  • Smokey B.
    Smokey BoyleFebruary 9, 2013
    Be Aware that you WILL be hustled on the way in for money. Also, the place smells nasty. It's the combo of people who don't know what a shower is and perfume.
  • Ryan S.
    Ryan SandersDecember 1, 2012
    They have a Red box but no Blockbuster Express? Bogus!
  • Riπer
    RiπerDecember 1, 2012
    Been here 5+ times
    They have a Redbox near the vending machines.
  • Saray A.
    Saray AnnOctober 25, 2012
    The staff here have always been kind and generous. When I accidentally went over my 50lb. limit, the woman at the desk told me it was fine. I got some food and the cook gave me my change rounded up!
  • Adrianna
    AdriannaOctober 16, 2012
    Kinda ratchet, but you get what you pay for. New express buses are great with outlets and wifi!
  • Kevin E.
    Kevin ElensOctober 9, 2012
    Been here 5+ times
    They have free wifi and if a late bus causes you to miss a transfer the will give you a voucher for a free meal at the ticket desk.
  • Itzel G.
    Itzel GuadarramaAugust 18, 2012
    Been here 10+ times
    I have to say that customer service for Spanish speaking people suck.No help at all . :(
  • Donal R.
    Donal RomanoAugust 14, 2012
    Been here 100+ times
    My favorite meal here is the double cheeseburger with fries! But the 6 pc wings are good to go!3
  • Shannon B.
    Shannon B.July 13, 2012
    Been here 25+ times
    Use Greyhound Express if you can. More legroom, outlets, free wifi, leather seats & less stops.
  • Zakery D.
    Zakery DavisJune 17, 2012
    Really nice except for the restrooms. Don't use the restrooms. 0_0
  • Donal R.
    Donal RomanoJune 15, 2012
    Been here 100+ times
    One of the best terminals in the system and always improving! Get here early to secure your space on the bus, or go Express by buying your tickets online for as low as $1. Check out the food service!
  • Cynthia A.
    Cynthia AssamJune 2, 2012
    The new seats are DZOPE! Plus with the free wi-fi AND outlets in every seat, i'm finna sit back and listen to every song Rihanna has ever made. EVER :)
  • Cynthia A.
    Cynthia AssamJune 2, 2012
    Everyone is on suuuper CPT... BEWARE
  • Catalina S.
    Catalina SalinaMay 18, 2012
    Infested with America's sketchiest people. Also, don't order the nachos. They taste awful. I almost lost my life taking this photo.
  • Marsha C.
    Marsha ClarkMay 18, 2012
    Bathrooms are gross, but it makes senor with so many people going through. Everyone that worked there was pleasant.
  • Justin S.
    Justin ShelbyApril 25, 2012
    Just sit back at let the rude people fight it out to get off the bus. No use getting hurt over a mere. 20 ft. Walk to the darn door.
  • Catherine O.
    Catherine OttoApril 20, 2012
    This station is actually just fine of you do your own thing and mind your business. Of course, I was there at 11:30 in the morning...
  • Kevin D.
    Kevin DennellMarch 8, 2012
    Been here 5+ times
    Always upgrade to the express buses! Free wi-fi and outlets in the seats!
  • Gerald H.
    Gerald HenningFebruary 28, 2012
    If going to Hammond, IN just stay here, bus station in hammmond is closed
  • Smokey B.
    Smokey BoyleFebruary 24, 2012
    Been here 10+ times
    Prepare for war if you get boarding #1 at the express gate. People will cuss you out for it.
  • Season C.
    Season CrawfordFebruary 16, 2012
    Been here 5+ times
    Always try to travel express!!!! It's so much better
  • Krystle S.
    Krystle SimsFebruary 5, 2012
    Rude, incompetent staff. Disgusting bathrooms. Plenty of Out of Order signs. Avoid if possible - stay on the bus!
  • Smokey B.
    Smokey BoyleJanuary 13, 2012
    Been here 10+ times
    Be ready to have people ask you for money. They don't control that at all. Also, it smells like ass all the time!
  • roman T.
    roman TrimbleDecember 24, 2011
    But they are slow as hell in here tale all dam day
  • Ashley V.
    Ashley VDecember 21, 2011
    Been here 5+ times
    Avoid at all costs.
  • Canadian Bible Society
    Canadian Bible SocietyNovember 24, 2011
    Been here 10+ times
    Free wifi. Sweet!
  • Richard K.
    Richard KrausNovember 24, 2011
    I'm a driver was called in last minute, most of pass, were rude once we got we got close. And others wonder why staff here is short.
  • Alex N.
    Alex NowakowskiAugust 21, 2011
    This place smells like piss. Its a cheap way to travel but next time ill pay the extra and take the amtrak. Seriously smells like someone pissed everywhere.
  • Matthew H.
    Matthew HartAugust 15, 2011
    Go home for the weekend.
  • John E.
    John ErnstAugust 8, 2011
    If you're gonna be here a while, get a fountain drink. Much better deal than the vending machines.
  • Ike A.
    Ike AshleyAugust 7, 2011
    If you're going on a short range trip, you get the new sexier busses. If not, you get the shit bus. The staff is shitty. Everywhere. You get what you pay for...
  • Stephanie W.
    Stephanie WildJune 3, 2011
    The bathrooms are the most disgusting I have ever seen or smelled.
  • Bekka M.
    Bekka MMay 22, 2011
    Terrible service and rude staff. Not a good experience at all.
  • Samantha P.
    Samantha PiszczekApril 8, 2011
    Absolutely disgusting. Soooo dirty and there is no heat. Half the vending machines were broken and they were out of a lot of things. Also plan on holding it if u have to use the bathroom.
  • Gwendolyn K.
    Gwendolyn KellyFebruary 3, 2011
    Buy the $5 priority pass and sit in the little roped off area with electricity by the seats.
  • Shannon B.
    Shannon B.December 23, 2010
    Been here 25+ times
    The new busses are SOOOO much better. Outlets, leather seats, seat belt. Much better!
  • Jessica M.
    Jessica McKameyAugust 20, 2010
    Customer service is not a priority....Be prepared for slow rude service at tickets and check in and what can only be called a totla lack of communication and reason. Use this service if there are no o
  • Gwendolyn K.
    Gwendolyn KellyMay 27, 2010
    When you travel greyhound buy your own tolit seat covers.
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