People tend to check in during these times:
Get off here for Eldon Square shopping.
Always crazy busy as no one seems to know how to use the new ticket gates.
very long escalators. Annoyingly so
If you're on the escalator when you see hoards of people disembarking then the chances are you've missed your Metro. Don't worry, there'll be another in a few minutes! :-)
Don't stand under any speaker it deafens you
Platform 2 (South Shields / South Hylton) is on the RIGHT. All trains go to Heworth.
Don't fall down the escalator