People tend to check in during these times:
New York Laguardia Ap
If you're in a hurry to get back to the American Airlines terminal, ask your driver to drop you off at "the crosswalk"
Be careful of potholes and hills in the parking lot. Don't trip.
Friendly staff in and out within ten minutes. Cramped lot. No parking inside if you are bringing someone there only drop off. Good variety of cars. Cars are spotless and tanked up.
The staff is nice but they are so slow getting you in and out of here.
Save your time and don't go to Hertz! Staff are slow and you are put on a wait list just to p/u your car. Labor day weekend ruined
This place is so up and down in its service. 20 people waiting to go to airport and no bus.
The customer service at this location is awful. The lines and attitude require an extra 30 minutes at check-in and check-out. The good part is, insults are free. So you have that going for you.
great customer service
Don't expect good customer service or a friendly staff
Do not use this rental place ever! The staff is incompetent if you're lucky. They don't place vehicles in the right stall and make you wait while they learn their own system. Do NOT use
There is a BP gas station right across the street
Expect to wait in line on Mondays. They never have enough cars ready, even for Gold/PC
i'd walk in my socks through puddles of baby vomit to jfk before i rented here again. luckily there is an inter-airport shuttle.
Worst in/out navigation in the usa. if you can choose a diff company, do!
This location is chronically understaffed.
This is the worst Hertz in the world!!! I travel the globe and rent from Hertz 300+ days a year and never have I been treated so poorly or had such shitty customer service!!!
Give yourself an hour to wait in line during the day - even if you have a reservation. The manager is guaranteed to be entirely inaccessible and the employees are guaranteed to not give a shit.
They make more mistakes here than any other Hertz I go to in the USA. Check everything before you leave.
Amazing view of the flights landing.
There's a gas station right off the exit, opposite Marine Terminal rd.
The on demand cars were parked by the gold stall for me.
Return area is VERY poorly marked.
Pick up a local map so you won't get lost!
Make sure your #1 Gold or be prepared to wait in line
Bring a chair! 2+ hour wait!
There are 8 employees standing at the counter and only 1 is helping the line of 15 customers. . . .
Take the Marine Terminal exit when returning. Coming from 495 gas on the Grand Central just before LaGuardia