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Hertz

Hertz Rental Car

Rental Car Location · San Francisco International Airport
780 McDonnell Rd (at SFO Airport), San Francisco, CA 94128, United States
Hours:
None listed (See when people check in)

People tend to check in during these times:

  • Today
    • 10:00 AM–2:00 PM
  • Wed
    • 10:00 AM–3:00 PM
  • Thu
    • 9:00 AM–10:00 PM
  • Fri
    • 6:00 AM–7:00 AM
    • 9:00 AM–10:00 PM
  • Sat
    • 9:00 AM–3:00 PM
  • Sun
    • 9:00 AM–4:00 PM
    • 6:00 PM–10:00 PM
  • Mon
    • 8:00 AM–4:00 PM
    • 9:00 PM–10:00 PM
Credit Cards:
Yes (incl. American Express)

Hertz is dedicated to providing business and leisure travelers with quality car rental service, allowing them to “Travel at the Speed of Hertz”.

5.0/10

Based on 61 votes

People have mixed feelings about this place

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  • What you need to know
    Hiroshi Y.
    "As a gold member, renting a car is without wait here."(3 Tips)
    Jeff G.
    "Volvo C70 is a fun, classy car!"(2 Tips)
    Ben S.
    "Rental Car Center Garage 1st floor"(2 Tips)
    Harpreet S.
    "elevator to the extreme right when u get the keys..."(2 Tips)
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49 tips and reviews.

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  • all tips and reviews
  • gold member
  • volvo c70
  • fancy
  • airports
  • George O.

    1. Never ever take their insurance, buy your own. 2. Never ever buy their 'prepaid gas, return empty, sounded good but it's a trick. They charged 45 dollars+tax when i filled up 35 only from empty

    George Oetomo · January 4
    Save
  • Mark S.

    Worst customer service experience ever.

    Mark Sheingold · August 13, 2015
    Save
  • Tim Changhyun N.

    I tried to change the drop off location. Called Hertz SFO over 10 times and no one responded. How frustrating..

    Tim Changhyun Noh · June 30, 2015
    Save
  • David A. C.

    I have never waited in line. Get gold, make sure your CC is on file, go directly to your car. Also, don't wait for receipt, walk away and get it online.

    David A. Chapa · December 6, 2014
    Save
  • Brad C.

    We made a reservation but still need to wait over one hour. If you want to rent car here, you can reconsider about it.

    Brad Chou · August 20, 2014
    Save
  • Ben S.

    Gold Member service is good, but it's a huge operation & you might have to walk a bit. Rental Car Center Garage 1st floor

    Ben Steiner · August 16, 2014
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  • Jason C.

    If you are a gold member, head straight to the garage and skip the crazy long line in the terminal.

    Jason Chenier · August 12, 2014
    Save
  • Jordi G.

    Avoid Hertz!! endless lines... and car reserved and prepaid not available, still waiting.... Expect to loose several hours.

    Jordi Gaxiola · July 24, 2014
    Save
  • Dietmar S.

    My flight from NYC probably was shorter than my time in line

    Dietmar Stork · May 18, 2014
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  • Tiffani W.

    Rent from ANY other rental car company. Waiting for an hour and a half for a reserved car.

    Tiffani Word · April 24, 2014
    Save
  • Derek N.

    Can't believe there's more than 20 people in line and there is only 2 reps to help check in. On top of that, they are saying they are waiting on cars! What happened to planning ahead! Poor management!

    Derek Nazareno · February 13, 2014
    Save
  • Alex M.

    There's an hour I'll never get back

    Alex MCGregor · October 18, 2013
    Save
  • David N.

    Pick up the car in downtown and get a cab...

    David Nicholson · October 5, 2013
    Save
  • Bianca P.

    This is hell on earth. Waste of freaking time.

    Bianca Prieto · October 2, 2013
    Save
  • Nadina

    Super slow!!

    Nadina · September 30, 2013
    Save
  • Hiroshi Y.

    As a gold member, renting a car is without wait here. You just find your name on the signboard and pick the car up. Unfortunately for Prestige Collection, you have to wait in long line.

    Hiroshi Yasukawa · September 28, 2013
    Save
  • Lyan'lex B.

    This was a mistake!!!! Hours of waiting! Waste of my time. Hertz YOU SUCK!!!

    Lyan'lex Bernales · September 26, 2013
    Save
  • Dave S.

    Customer care has a very low priority, judging by the two staff dealing with more than 200 queueing customers. Shameful!

    Dave Sumner Smith · September 20, 2013
    Save
  • BJ

    The line is out of control. If you value your vacation time rent your car else where.

    BJ · September 6, 2013
    Save
  • Gustavo S.

    So slow service... :(

    Gustavo Sanchez Peñaloza · August 5, 2013
    Save
  • Violet T.

    Line is long but if you're reading this, you've already made the mistake by renting with hertz.

    Violet Tudas · July 12, 2013
    Save
  • Andreas K.

    this Hetz Station sucks. just expect an hour waiting time for a car. all other rental companies are faster and have more staff

    Andreas K · June 22, 2013
    Save
  • marty b.

    Free water! Awesome!!!

    marty boyzuck · January 23, 2013
    Save
  • Brandon A.

    Get yourselves a Hertz Gold Rewards account....time and money will be saved!!! Combine that with AAA for even more savings!

    Brandon Armon · January 20, 2013
    Save
  • Eric A.

    Do as the sign says! They sure made it big enough.

    Eric Andersen · December 8, 2012
    Save
  • Claude H.

    Don't wait outside for the air train. Wait inside on the 4th floor.

    Claude Harrison · November 12, 2012
    Save
  • Jennifer Kjellgren ~.

    Update - so we had to wait for a car - but got lucky and upgraded to a Volvo c70 w nav and satellite radio - sweet. Thanks Hertz!

    Save
  • Jennifer Kjellgren ~.

    There is no wonder why this was the least expensive on Hotwire. Longest line - with less than 50% staff to handle and cars are not even ready. A 2-hr escapade at airport to get out of here w a car

    Save
  • Jonathan P.

    Linnnnneeeeessss

    Jonathan Percy · October 15, 2012
    Save
  • Doriane M.

    Longest. Line. Ever. Definitely not recommend it.

    Doriane Mouret · August 19, 2012
    Save
  • Harpreet S.

    elevator to the extreme right when u get the keys...

    Harpreet Sethi · August 8, 2012
    Save
  • Harpreet S.

    return on level 1

    Harpreet Sethi · August 8, 2012
    Save
  • Harpreet S.

    self check in kiosks on the right...

    Harpreet Sethi · August 8, 2012
    Save
  • Noella A.

    Doris is a lovely lady!

    Noella Abraham · April 28, 2012
    Save
  • Tony T.

    call or do it online for a better rate mention amex carholder

    Tony Truong · April 28, 2012
    Save
  • Glenn M.

    Make sure you sign up for the Gold membership. The time it saves is priceless.

    Glenn Miller · April 6, 2012
    Save
  • regan r.

    Hertz seems to be the only company with a line when I am here. I am sure you can get a perfectly good car @ National, Budget, etc.

    regan robinson · April 3, 2012
    Save
  • Harvey S.

    Remember that all the convenience you get with Gold at pickup time does not translate when you return. Really slow returns line here...

    Harvey Stotland · March 7, 2012
    Save
  • Jeff G.

    Volvo C70 is a fun, classy car!

    Jeff Goff · January 16, 2012
    Save
  • Glenda L.

    They gave us a car w 42,000 miles on it ! What the what......

    Glenda LaHood · January 16, 2012
    Save
  • Amy B.

    Fucking rude and very unhelpful!

    Amy B · January 10, 2012
    Save
  • Arianne G.

    12 spaces at the counter, 6 out of order automated check in machines, 2 employees working. How long do you think I waited?

    Arianne Graham · December 11, 2011
    Save
  • Victor C.

    This is the longest, slowest car rental line in the country. Always.

    Victor C · October 24, 2011
    Save
  • Alexander K.

    80 minutes of waiting for car keys so far!..

    Alexander Kouznetsov · September 13, 2011
    Save
  • Toshiro H.

    If you have Hertz Gold, just goto the 1st floor. Your Car is ready Togo.

    Toshiro HIKITA · August 30, 2011
    Save
  • Abbas H.

    Instead of waiting in the cold after Returning your car, go back to level 4 and catch the train from the inside.

    Abbas Haider Ali · August 5, 2011
    Save
  • Mok O.

    Get a Hertz membership. The line can get reeeeeeaaaaaaaaaaaaaaaallllllllllllyyyyyyyyyy loooooooooooooooooooooooooooooooooooooooooooooooooooong.........

    Mok Oh · August 3, 2011
    Save
  • Peter S.

    A mitsubishi eclipse is NOT a luxury automobile.

    Peter Shankman · August 1, 2011
    Save
  • Bob S.

    On the train out from the airport stand in the rear car. You'll be closest to the elevator when you arrive at the rental car center.

    Bob Stocking · May 14, 2010
    Save

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