Hertz Rental Car

780 McDonnell Rd (at SFO Airport), San Francisco, CA 94128, United States
None listed (See when people check in)

People tend to check in during these times:

  • Today
    • 10:00 AM–2:00 PM
  • Wed
    • 10:00 AM–2:00 PM
  • Thu
    • 9:00 AM–10:00 PM
  • Fri
    • 5:00 AM–10:00 PM
  • Sat
    • 9:00 AM–3:00 PM
  • Sun
    • 9:00 AM–4:00 PM
    • 6:00 PM–9:00 PM
  • Mon
    • 7:00 AM–3:00 PM
    • 9:00 PM–10:00 PM
Credit Cards:
Yes (incl. American Express)

Hertz is dedicated to providing business and leisure travelers with quality car rental service, allowing them to “Travel at the Speed of Hertz”.


Based on 40 votes

People have mixed feelings about this place

Total Visitors
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43 tips. Filter by taste:

  • all tips
  • volvo c70
  • hertz gold
  • rental car center
  • fancy
  • garages
  • airports
  • Violet K.

    Line is long but if you're reading this, you've already made the mistake by renting with hertz.

    Violet Kim · July 12, 2013
  • Bob S.

    On the train out from the airport stand in the rear car. You'll be closest to the elevator when you arrive at the rental car center.

    Bob Stocking · May 14, 2010
  • Mok O.

    Get a Hertz membership. The line can get reeeeeeaaaaaaaaaaaaaaaallllllllllllyyyyyyyyyy loooooooooooooooooooooooooooooooooooooooooooooooooooong.........

    Mok Oh · August 3, 2011
  • Andreas K.

    this Hetz Station sucks. just expect an hour waiting time for a car. all other rental companies are faster and have more staff

    Andreas K · June 22, 2013
  • Arianne G.

    12 spaces at the counter, 6 out of order automated check in machines, 2 employees working. How long do you think I waited?

    Arianne Graham · December 11, 2011
  • Peter S.

    A mitsubishi eclipse is NOT a luxury automobile.

    Peter Shankman · August 1, 2011
  • Eric A.

    Do as the sign says! They sure made it big enough.

    Eric Andersen · December 8, 2012
  • Amy B.

    Fucking rude and very unhelpful!

    Amy B · January 10, 2012
  • Victor C.

    This is the longest, slowest car rental line in the country. Always.

    Victor Colombo · October 24, 2011
  • Toshiro H.

    If you have Hertz Gold, just goto the 1st floor. Your Car is ready Togo.

    Toshiro HIKITA · August 30, 2011
  • Tiffani W.

    Rent from ANY other rental car company. Waiting for an hour and a half for a reserved car.

    Tiffani Word · April 24, 2014
  • marty b.

    Free water! Awesome!!!

    marty boyzuck · January 23, 2013
  • Brandon A.

    Get yourselves a Hertz Gold Rewards account....time and money will be saved!!! Combine that with AAA for even more savings!

    Brandon Armon · January 20, 2013
  • Jonathan P.


    Jonathan Percy · October 15, 2012
  • regan r.

    Hertz seems to be the only company with a line when I am here. I am sure you can get a perfectly good car @ National, Budget, etc.

    regan robinson · April 3, 2012
  • Alexander K.

    80 minutes of waiting for car keys so far!..

    Alexander Kouznetsov · September 13, 2011
  • Abbas H.

    Instead of waiting in the cold after Returning your car, go back to level 4 and catch the train from the inside.

    Abbas Haider Ali · August 5, 2011
  • David A. C.

    I have never waited in line. Get gold, make sure your CC is on file, go directly to your car. Also, don't wait for receipt, walk away and get it online.

    David A. Chapa · December 6, 2014
  • Brad C.

    We made a reservation but still need to wait over one hour. If you want to rent car here, you can reconsider about it.

    Brad Chou · August 20, 2014
  • Ben S.

    Gold Member service is good, but it's a huge operation & you might have to walk a bit. Rental Car Center Garage 1st floor

    Ben Steiner · August 16, 2014
  • Jason C.

    If you are a gold member, head straight to the garage and skip the crazy long line in the terminal.

    Jason Chenier · August 12, 2014
  • Jordi G.

    Avoid Hertz!! endless lines... and car reserved and prepaid not available, still waiting.... Expect to loose several hours.

    Jordi Gaxiola · July 24, 2014
  • Dietmar S.

    My flight from NYC probably was shorter than my time in line

    Dietmar Stork · May 18, 2014
  • Alex M.

    There's an hour I'll never get back

    Alex MCGregor · October 18, 2013
  • David N.

    Pick up the car in downtown and get a cab...

    David Nicholson · October 5, 2013
  • Bianca P.

    This is hell on earth. Waste of freaking time.

    Bianca Prieto · October 2, 2013
  • Nadina

    Super slow!!

    Nadina · September 30, 2013
  • Hiroshi Y.

    As a gold member, renting a car is without wait here. You just find your name on the signboard and pick the car up. Unfortunately for Prestige Collection, you have to wait in long line.

    Hiroshi Yasukawa · September 28, 2013
  • Lyan'lex B.

    This was a mistake!!!! Hours of waiting! Waste of my time. Hertz YOU SUCK!!!

    Lyan'lex Bernales · September 26, 2013
  • BJ

    The line is out of control. If you value your vacation time rent your car else where.

    BJ · September 6, 2013
  • Gustavo S.

    So slow service... :(

    Gustavo Sanchez Peñaloza · August 5, 2013
  • Claude H.

    Don't wait outside for the air train. Wait inside on the 4th floor.

    Claude Harrison · November 12, 2012
  • Jennifer Kjellgren ~.

    Update - so we had to wait for a car - but got lucky and upgraded to a Volvo c70 w nav and satellite radio - sweet. Thanks Hertz!

  • Jennifer Kjellgren ~.

    There is no wonder why this was the least expensive on Hotwire. Longest line - with less than 50% staff to handle and cars are not even ready. A 2-hr escapade at airport to get out of here w a car

  • Doriane M.

    Longest. Line. Ever. Definitely not recommend it.

    Doriane Mouret · August 19, 2012
  • Harpreet S.

    elevator to the extreme right when u get the keys...

    Harpreet Sethi · August 8, 2012
  • Harpreet S.

    return on level 1

    Harpreet Sethi · August 8, 2012
  • Harpreet S.

    self check in kiosks on the right...

    Harpreet Sethi · August 8, 2012
  • Tony T.

    call or do it online for a better rate mention amex carholder

    Tony Truong · April 28, 2012
  • Glenn M.

    Make sure you sign up for the Gold membership. The time it saves is priceless.

    Glenn Miller · April 6, 2012
  • Harvey S.

    Remember that all the convenience you get with Gold at pickup time does not translate when you return. Really slow returns line here...

    Harvey Stotland · March 7, 2012
  • Jeff G.

    Volvo C70 is a fun, classy car!

    Jeff Goff · January 16, 2012
  • Glenda L.

    They gave us a car w 42,000 miles on it ! What the what......

    Glenda LaHood · January 16, 2012