People tend to check in during these times:
Hertz is dedicated to providing business and leisure travelers with quality car rental service, allowing them to “Travel at the Speed of Hertz”.
Line is long but if you're reading this, you've already made the mistake by renting with hertz.
On the train out from the airport stand in the rear car. You'll be closest to the elevator when you arrive at the rental car center.
Get a Hertz membership. The line can get reeeeeeaaaaaaaaaaaaaaaallllllllllllyyyyyyyyyy loooooooooooooooooooooooooooooooooooooooooooooooooooong.........
this Hetz Station sucks. just expect an hour waiting time for a car. all other rental companies are faster and have more staff
12 spaces at the counter, 6 out of order automated check in machines, 2 employees working. How long do you think I waited?
A mitsubishi eclipse is NOT a luxury automobile.
Do as the sign says! They sure made it big enough.
Fucking rude and very unhelpful!
This is the longest, slowest car rental line in the country. Always.
If you have Hertz Gold, just goto the 1st floor. Your Car is ready Togo.
Rent from ANY other rental car company. Waiting for an hour and a half for a reserved car.
Free water! Awesome!!!
Get yourselves a Hertz Gold Rewards account....time and money will be saved!!! Combine that with AAA for even more savings!
Hertz seems to be the only company with a line when I am here. I am sure you can get a perfectly good car @ National, Budget, etc.
80 minutes of waiting for car keys so far!..
Instead of waiting in the cold after Returning your car, go back to level 4 and catch the train from the inside.
I have never waited in line. Get gold, make sure your CC is on file, go directly to your car. Also, don't wait for receipt, walk away and get it online.
We made a reservation but still need to wait over one hour. If you want to rent car here, you can reconsider about it.
Gold Member service is good, but it's a huge operation & you might have to walk a bit. Rental Car Center Garage 1st floor
If you are a gold member, head straight to the garage and skip the crazy long line in the terminal.
Avoid Hertz!! endless lines... and car reserved and prepaid not available, still waiting.... Expect to loose several hours.
My flight from NYC probably was shorter than my time in line
There's an hour I'll never get back
Pick up the car in downtown and get a cab...
This is hell on earth. Waste of freaking time.
As a gold member, renting a car is without wait here. You just find your name on the signboard and pick the car up. Unfortunately for Prestige Collection, you have to wait in long line.
This was a mistake!!!! Hours of waiting! Waste of my time. Hertz YOU SUCK!!!
The line is out of control. If you value your vacation time rent your car else where.
So slow service... :(
Don't wait outside for the air train. Wait inside on the 4th floor.
Update - so we had to wait for a car - but got lucky and upgraded to a Volvo c70 w nav and satellite radio - sweet. Thanks Hertz!
There is no wonder why this was the least expensive on Hotwire. Longest line - with less than 50% staff to handle and cars are not even ready. A 2-hr escapade at airport to get out of here w a car
Longest. Line. Ever. Definitely not recommend it.
elevator to the extreme right when u get the keys...
return on level 1
self check in kiosks on the right...
call or do it online for a better rate mention amex carholder
Make sure you sign up for the Gold membership. The time it saves is priceless.
Remember that all the convenience you get with Gold at pickup time does not translate when you return. Really slow returns line here...
Volvo C70 is a fun, classy car!
They gave us a car w 42,000 miles on it ! What the what......